Fare clic per modificare gli stili del testo dello schema COOP ITALIA

Transcript

Fare clic per modificare gli stili del testo dello schema COOP ITALIA
COOP ITALIA
• Fare clicImplementing
per modificare gli stili del testo
schema
a dello
Social
Accountability Policy
– Secondo livello
• Terzo
livello – The results
The
steps
– Quarto livello
» Quinto livello
Vittorio RAMAZZA
- Coop Italia –
New York – 18th October 2004
----------------------------------
SUMMARY
• Coop’s mission and system
•• AFare
briefclic
history
per modificare gli stili del testo
• How
build a system
dellotoschema
• The
suppliers
– Secondo
livello
• The SA
8000
communication
• Terzo
livello
• Some lessons
learned
– Quarto livello
» Quinto livello
• The consequences
• The committment for the future
• The positive impacts
COOP’S MISSION
• To defend people’s interests, health
• and
Faresafety
clic per modificare gli stili del testo
dello schema
• To protect the environment
– Secondo livello
• To favour
a critical consumers’
• Terzo livello
knowledge
– Quarto livello
» Quinto livello
• To contribute to the development
of cooperation
COOP’S SYSTEM
MAIN ECONOMICAL-STRUCTURAL FIGURES
2003
2002
variation %
• Fare clic per modificare gli stili del testo
Cooperatives
175
178 -1,7%
dello schema
Stores
– Secondo livello 1.280
1.265
+ 1,2%
Terzo livello
sqM x• 1000
1.320
1.230
+ 7,3%
– Quarto livello
Members x 1000
5.275
» Quinto livello
4.995
+ 5,6%
51.900
47.300
+ 9,7%
13.430
12.030
Employees
Sales
(Mil $)
+ 11,6%
Fonte : Ancc
PRIVATE LABEL
• FareBrand
clic perproducts
modificare
stili
delto
testo
• Coop
aregli
the
tool
delloout
schema
carry
the company’s mission
– Secondo livello
• Terzo livello
– Quarto livello
» Quinto livello
Consumers protection
Company’s economical factor
SIX GOLDEN RULES
•
•
•
•
•
•
• Fare clic per modificare gli stili del testo
dello schema
Safe
– Secondo livello
Non-GMO
• Terzo livello
Good – Quarto livello
» Quinto livello
Ethical
Ecological
Good value
A BRIEF HISTORY
WHEN?
Coop Italia food has got the SA 8000
• certification
Fare clic per
gli stili del testo
onmodificare
December 1998
schema2002 the certification has been
Indello
september
– Secondo livello
confirmed
• Terzo livello
– Quarto livello
WHAT? » Quinto livello
The certification field was the Coop labelled
products
THE PROCESS
Includes:
Producers
• Fare clic per Sub
modificare
gli stili del testo
suppliers
dello schema Suppliers
– Secondo livello
Coop
• Terzo livello
– Quarto livello
» Quinto livello
But
also:
NGOs
Media
Consumers
HOW TO BUILD A SYSTEM
• Definition of the SA policy, engagement to
respect and to communicate it
•• Preparation
of modificare
a code of conduct
Fare clic per
gli stilifor
delsuppliers
testo
• Definition
of the self certification check list
dello schema
and their delivery to the suppliers
–
Secondo
livello
• Creation and put in place of a specific
• Terzo to
livello
procedure
manage SA 8000
– Quarto livello
• Election of»the
staff SA 8000 delegates
Quinto livello
• SA 8000 training period for all the staff
• SA 8000 activity need a full time organization
to take care of the job: 3 employees at Coop
THE SUPPLIERS
• To all suppliers has been sent the Code of
Conduct and a Check list for their self
certification
•
Fare
clic
per
modificare
gli
stili
del
testo
• All suppliers agreed to participate at the SA
dellostandard
schema
8000
Secondo livello
• No– significant
problems have been found in
the answers,
but a lot of suppliers would like
• Terzo livello
to send –the
ck-list
Quarto
livello just to their critical chains
» Quinto livello
• In the beginning
nobody already had an SA
8000 system in place, but everybody was
declaring to be ready to work on it
• SA 8000 requirements was added to the
Product contract and specifications
THE SUPPLIERS
For the new suppliers of Coop branded products
the following activities are scheduled:
• Fare clic per modificare gli stili del testo
• Every supplier has to be audited by an
dello schema
external
Certification Body.
– Secondo
• The
report islivello
sent by Coop to the supplier
• Terzo
livello
asking
for the
necessary improvements
– Quarto livello
• Evaluation
by Coop of the suppliers answers
» Quinto livello
• Different follow up is possible (demand for
more details, meeting, further auditing, etc.)
THE SA 8000 COMMUNICATION
• To 5 million members and 52.000 employees
• To the NGOs (attention and collaboration
with national and international NGOs)
• Fare clic per modificare gli stili del testo
• A yearly report to the public about suppliers
dello schemasystem, auditing activities, NC
management
– Secondo
livello
and
corrective
actions is made through the
“Social
balance
• Terzo
livellosheet”. Some informations are
reported– Quarto
on the
web-site: www.e-coop.it
livello
» Quinto
livello
• Participation
at conferences
and meetings in
Italy and abroad
• Information passed to the media system:
daily papers and economical magazines
SOME LESSONS LEARNED
• All the suppliers need to improve their
management system
companies
have to helpglitheir
•The
Fare
clic per modificare
stilisuppliers
del testo
dello schema
• Small suppliers have difficulties requesting
– Secondo livello
their large sub-suppliers to provide them with
• Terzo
the filled
inlivello
check lists
Critical
– Quarto livello
mass
is needed
» Quinto livello
• NGOs are good partners to implement SA
8000
They’re connected with consumers
SOME LESSONS LEARNED
To considerate SA 8000 as:
• FareEND
clic OF
per THE
modificare
gli stili del testo
“THE
STORY”
dello schema
•
•
•
•
– Secondo livello
Identity
social oriented
• Terzo livello
Quarto livello
Ethical–value
» Quinto livello
Background experience
Good supply chain control management
SOME LESSONS LEARNED
To considerate SA 8000 as:
• FareBEGINNING
clic per modificare
gli stili
del testo
“THE
OF A NEW
ONE”
dello schema
livello
• To– Secondo
think the
SA 8000 certification as a
Terzo of
livello
first •step
a complex process
– Quarto livello
• To be aware
SA
8000 is a “work in
» Quinto
livello
progress”
• To hope that SA 8000 will be a tool to
stay on the market
THE CONSEQUENCES
• Improvement of the working conditions
discriminations,
in del
some
of
• (wages,
Fare clic
per modificaresafety)
gli stili
testo
the audited companies both in Italy and
dello schema
abroad:
Romania, Turkey, China
– Secondo
• Solutions
in livello
cases of severe N. Conformities:
• Terzo
Kenya
(Del livello
Monte)
Quartocontractor
livello
Albania –(sub
for underwear prod.)
» Quinto livello
• Strong surveillance on critical markets/areas:
Central America: bananas, chocolate
Asia South-East, China: textiles, toys
COMMITTMENT FOR THE FUTURE
• Extension of the SA 8000 project to all
national Coop suppliers:
from about 300 companies representing
• about
Fare clic
per
modificare
gli
stili
del
testo
18 % of the total sales (and more than
dello sub
schema
1.000
suppliers) to the remaining part of
other
about livello
3.000 suppliers
– Secondo
• Terzo livello
Quarto livello to producers:
• Gradual– application
1 – of Coop» Quinto
labellivello
and other labels
2 – of goods directly imported by Coop
3 – of goods purchased for large promotions
4 – All the remaining suppliers
THE POSITIVE IMPACTS
• The consumers see the realization
of what they expect from Coop to be done
• Fare clic per modificare gli stili del testo
• The employees see the confirmation of some
dellocompany
schema principles
basic
– Secondo livello
• Terzo of
livello
• The rights
the workers in the global market
– Quarto livello
are more
respected
» Quinto livello
• Better confidence and reputation on Coop
COOP’S REPUTATION
is the first one for
social responsibility and environment care
• ENGAGEMENT
Fare clic per
modificare gli
stili del testo
IN GOOD
ENVIRONMENT
CAUSES
RESPONSIBILITY
dello schema
66%
63%
– Secondo livello
61%
61%
• Terzo
livello
–61%
Quarto livello
60%
» Quinto livello
Positive ratings
0
61%
54%
59%
52%
20
40
60
Positive ratings
0
20
40
60
SDA Bocconi - 2002 Survey on Italian companies’ reputation
COOP’S REPUTATION
SA 8000 Certification
• Fare clic per modificare gli stili del testo
dello schema
– Secondo livello
• Terzo livello
– Quarto livello
» Quinto livello
There are values that can’t be thrown in the mud
Against Child Labour
COOP ITALIA
• Fare clic per modificare gli stili del testo
dello schema
THANK
YOU
!!!
• Terzo livello
– Secondo livello
– Quarto livello
» Quinto livello