Basic and professional education qualifications

Curriculum vitae
Modena, Italy
Name.
Bruno Ciancio
Address.
via Nizzola 14. Solignano di Castelvetro Modena. Italy
Tel.
++ 059 748031…..home
++059 4224251…..work
3404554612
Mobile.
Place of birth.
Australia
Nationality.
Italian / Australian
Date of birth.
17.4.1952
Family.
Married with two children
Interests.
Cultural anthropology
The sociology of culture
Diversity management and Cultural competence development
The role of non verbal language in communication across cultures
Languages.
Fluent in English
Fluent in Italian
Read and understand Spanish
Read scholastic French
signed.
Modena
Bruno Ciancio
18th.January 2015
Basic and professional education qualifications

Matriculation diploma in 1971 at Melbourne Boys High School. Victoria, Australia

Diploma in Health Science in 1981 at Modena. School of health Sciences Italy

Post graduate Diploma 1983 in Infectious Diseases Control at Fairfield Infectious
Diseases Hospital in Melbourne Australia

B.Sc (Ed) 1984 & 5. Education at Phillip Institute of Higher Education. Melbourne
Australia. Now RMIT University .

Post degree dip. of one year 1986, in ‘ Curriculum Development and Innovation in
Multicultural Societies . Dept. of Education La Trobe University Melbourne Australia.

Ma.Sc. (Ed) leading to Ph.D. studies by research work 1987, 88, 89 in Curriculum
Development Methodology in Multicultural Industrial Societies at La Trobe University
Melbourne. Three years of research and studies transferred to Italy ( after my migration
to Italy) in 1989 but found no Italian University to continue the completion of my thesis.

Ma. Health Org. & Admin. 1994&5.
Combined program between the University of
Montreal Canada and Bologna, Ferrara, Parma and Modena Universities. Italy

Ma. Social Science. 2004 & 2005 : Migration and Social Transformation . University of
Venice. Italy

M. Sc. Degree in Health Sciences 2006 & 2007 University of Ferrara , Italy
 Ph.D -Social Sciences. Finland 2012, 13, 14, 15 … The development and organization of
cultural competence of Institutions & organizations and there staff – The key to equity
and quality of services in a multiethnic society. ( I am in the process of developing and
completing these studies )
My career development from 1972 to 2015 has always been in the
education, health, social and welfare fields starting from
Australia
* From 1974 to 1977 teacher of English language to adult migrant workers
° From 1981 to 1985 senior health worker specialized in Hospital infectious diseases control
* From 1986 / 1987 course coordinator and senior lecture in management and leadership skills
Development for public health managers
*!987 -1988 Appointed to the University chair of Health & Social Sciences at F.I.T institute of
Higher Education, now University of Victoria Melbourne Australia
Consultancy appointments in the field of Management, Leadership & conflict
management in cultural / multi ethnic public services & Curriculum
development methodology in Australia from 1981 to 1988.

Appointed from 1984 to 1987 as consultant & advisor on the Labour government working
party on the transcultural social, health and welfare needs for the Italian migrant
community of the state of Victoria, Australia for the following ministerial government
working parties :
- office of the Minister of Ethnic Affairs
- the Ministry of Social and Health Affairs

In 1986, appointed as expert coordinator and organizer at Victoria University with the
function of developing & leading the first masters specialist course for health
professionals in Transcultural health care.

To have been a member of the Education curriculum development team of the F.I.T
Institute, now Victoria University.
Visiting lecture Activities in Australian Universities. Melbourne

Visiting senior lecturer, 1985 / 1987 on the following themes:
- teaching theory of methodology, management and leadership; Transcultural
social & health services development
- decision making methodology applied to practice
- problem solving methodology applied to clinical teaching
- time management principles applied to the work place
- the development of staff motivation, supervision and evaluation
- problem solving as a method of improving the quality of public services
- Staff motivation and conflict management within the workplace
- methods in transferring theoretical concepts into the practical work area
- Intercultural methods and knowledge applied to the work team
Migration to Italy : ……………………………………………….
Transfer to Italy ( for family reasons) in December of 1988
Career development continuing on from my transfer:



In 1989/90 Senior health care specialist. worked at the Policlinico of Modena, Italy in the
Infectious diseases unit
From 1990 to 1992 Appointed as Senior lecturer and responsible for staff development
in the School of health studies Policlinico of Modena
From 1990 to 1992 Appointed as Coordinator of the team for theoretical development of
the school of health studies at the Policlinico of Modena

From 1993 - 94 Appointed Head of Community Health Care Department - Senior
Manager responsible for all community health services for the province of Modena
 From 1995 to 1996 Appointed Senior Manager in Health care and staff development at
the Policlinico University Hospital of Modena, Italy, with responsibility for :
1995 . Responsible for the development of quality assurance services
1996. Responsible for inservice and continuing education development for staff
 Appointed in 1997 to 2003 Head & Coordinator - school of health Sciences.
University school of health - Modena. :
 Appointed from 2004 to 2008 as Senior Manager Responsible for the Intercultural
Mediation unit and Intercultural services for the University Policlinic of Modena
 Appointed from 2004 to this date, 2015, professor - coordinator and scientific &
didactic organizer and head responsible for the Masters program: Intercultural studies in
the health, welfare, labour and integration field at the University of Modena
 Appointed in 2004 as member of the Provincial Government working council on
Intercultural & Multiethnic affairs and migration
 Appointed in 2005 to 2007 developer and coordinator of the 6 months inservice
intercultural education project
 Appointed in 2008 as interagency developer and coordinator of masters programs in the
public welfare areas for the University of Modena and the 4 big Universities of Emilia
Romagna

In 2010 Nominated by the Council of Europe, Brussels, as an Intercultural Cities
Expert for the greater European region as an intercultural cities expert for the
major intercultural cities within Europe

In 2009 -2013 publically elected as a local government political administrator for
the Council of Castelvetro di Modena with responsibility for Social, Welfare and
Integration Policies.
In Italy :
Consultancy projects and visiting lecturer appointments in the
field of – Education methodology, Organization, Leadership and
Management regarding Diversity & Intercultural skills development.

In 1989 appointed consultant to the Center for Research and Education of Padova, Italy
as expert with the function of teaching and consultation to health services and institutions
 In 1991 appointed as consultant expert to the regional government education authorities
 Appointed from 1993 to 2002 senior consultant with the function of advisor and leader on
aspects of Education and intercultural / multicultural themes

In 1992 appointed by Regional Government Health Education Authority as consultant
expert, leader with the function of developing a new and innovative educational curriculum
for all regional health science institutions
 In 1994 consultant to the Bocconi University of Milano to work on a project aimed at
developing the health sciences.
 Appointed from 2005, 6, 7, 8 as Consultant / lecturer appointed to the provincial public
health authority of Modena province




Consultant / lecturer in 2006-7 to the provincial health authority of Ferrara province for
the application of the Problem Based Learning ( PBL ) methodology
From 2008 to 2010 appointed as consultant to the regional government of Lombardia (
Milan region) on the project ‘ Development of Culturally Competent Health Care
Institutions’
In 2010 nominated leader responsible for the Intercultural Cities Development Program (
activity affiliated to the Italian National Network of Intercultural Cities) of the local gov’t
of Castelvetro
In 2012 nominated as President of the social and welfare services internal commission for
the intergovernmental services of the union of Councils – Terre di Castelli of Modena
Within Europe:
Consultancy projects and visiting lecturer in education, didactic methods,
intercultural studies and curriculum development within Europe:

From 1992 to 1996 , consultant to CESPI ( Centre for Research and Education in Torino.)
as expert on questions of education methodology, curriculum development and leadership
principles.
 In 1992, representative for Italian Gov’t. Italy, to the W H O health office for Europe in
Copenhagen in the three day residential seminar on organizational, leadership, conflict
management and didactic methodology questions held in Cekoslovakia, involving
countries representing Est, North,Central and Southern Europe and Egypt.

In 1993, representative for Italy, to the W H O health office for Europe in Copenhagen
in the three day seminar on questions of the quality of organization, the change agent, the
education and motivation of personnel,
 Appointed from 1992 to 1994 to represent the Office of the National Minister for Health,
as chief negotiator, on the 12 member European Council working party, for the
development of the new Strasburg Education Agreement for all Europe in health care
 From 1998 to 2001 as visiting professor in Intercultural cultural issues to the Politecnic
of Pori in Finland
 From 1993 member of the editorial board of the journal ‘ European Nurse’ published in
the U.K then closed in 1999

 From 2000 member of the editorial board of the national journal ‘ Infermieristica
Basato sulle Evidenze’

From 1999 to 2002 representing the University of Modena as one of two members
for Italy on the ENNE ‘ European Network for Excellence in Education.

To have been nominated in 2010 by the Council of Europe . Brussels as an
Intercultural cities expert. ( within the intercultural cities program E.U. -Brussels


From 2010 in the role of Intercultural Cities Expert for the Council of Europe,
Brussels, to have supported the following cities on their Intercultural development
program :
- To have been the Intercultural Cities Expert supporting the city of Copenhagen
2010….
- To have been the Intercultural Cities Expert supporting the city of Patras in Greece
- To have been the Intercultural Cities Expert supporting the City of Rotterdam
- To have been the Intercultural Cities Expert supporting the City of Bergen
- To work very close with the city of Reggio Emilia on the theme of Intercultural Cities
Development
- To have been the responsible person for the Intercultural Cities program for the city of
Castelvetro
To be a reference person on behalf of the Council of Europe, Brussels to Italy for
the program of supporting the development and maintanence of Intercultual cities
programs

Coordinator with the functions of Director, responsible for the organization and
development of the school of Health sciences at Modena University & establishing
working relationships between our University and several European University schools of
health sciences such as :
- The University/Hodgeschool of Linburg in Sittard Holland
- Politecnic/University of Satakunta in Pori Finland
- University of Aberdeen in Scotland
- University of Dundee in Scotland
- University autonomo de Barcelona Spain
- University of Linkopings in Sweeden
- Palacky University in the Czech republic
- University of Dokuz Eylul in Izmir in Turkey
- University of RMIT in Melbourne Australia
- University of Torino Italy
- University of Ferrara Italy
Official Teaching appointments in Italy
Regional and Provincial Health &Welfare Services Education Institutions :
University Diploma / degree of health science educational institution .

From 1994 to 2005 contract professor in health theories, general principles, transcultural
health care, research methods, educational methodology at the University schools of
Modena, Bologna, Ferrara, Reggio Emilia,
Responsible for the development and Coordination of Post
Graduate education in health, welfare and intercultural studies at
the University of Modena from 1996 to 2015 >





Developed and coordinated in 1995 the post graduate course in Research methodology
Developed and coordinated in 1996 the post graduate diploma/master in Pain
management and palliative care
Developed and coordinated in 1996 the post graduate diploma in Geriatric care
Developed and coordinated from 1997 to 2002 the post graduate diploma/master in
Management, Leadership and Organization for health services managers
Developed and coordinate from 2004 to this day the Master in ‘ Intercultural studies in
health, welfare, labour and intercultural themes and continue to run this course to this
day
Teaching responsibilities within the post graduate education courses at the
University of Modena and in private health and welfare institutions :

1996 – 2004 . Contract professor and teaching in the Management and leadership
and conflict management course :
- Strategic planning in health care
- Managing the change process
- Methods for analysing organizational structures
- Environmental factor impact on health care organizations
- Developing the organizational culture
- Conflict management and staff development
- Research methods applied to practice
- Developing leaders and leadership skills
- Controlling the resistance to change
- Intercultural leadership skills
- How to motivate your staff, theories and methods
- Developing assertiveness and empowerment in your staff
- Time management skills applied to practice
- Supervising and evaluating the staff
- Evidence based practice applied in the field

From 1996- 2015 : Teaching in Transculturale competence development and intercultural
conflict control for the Provincial Govt. health Authorities and University of Modena
Teaching responsibilities within post graduate education courses
outside Europe at the Universities of :
 Finland. To have been from 1998 to 2002 visiting professor to Pori health and university
system Finland on Intercultural studies
 China. From 2008 to 2014 visiting professor at the University of Shanghai China in the
dept. of foreign languages ( two week teaching module intercultural relationship
building)
 China. From 2015 to this day visiting professor at the University of Shanghai – Masters
of Business Management. MBA Centre, Shanghai University ( two week module on the
theme of management and leadership in multiethnic societies and intercultural
cooperation)
From 1994 to 2015 Frequented many courses and study stages for maintaining my personal
development in Italy, England, Scotland, Finland, China, Holland, Denmark.
Publications:
Journal articles.
1. Ciancio. B. La metodologia di valutazione dell’insegnamento clinico.
L’Infermiere. Giugno/Luglio 1989
Roma
2. Ciancio. B. Il ruolo dell’antropologia culturale nelle scienze infermieristiche.
L’Infermiere Informazione. Luglio 1990 Torino
3. Ciancio. B. Lo sviluppo della professione infermieristica – Centri clinici
per lo sviluppo infermieristico. Giugno 1994 Torino
4. Ciancio. B. L’insegnamento clinico utilizzando i modelli teorici
infermieristici. L’Infermiere Informazioni. Marzo 1997 Torino
5. Ciancio. B. Italy and its new nursing profile: impact for education and
practice. European Nurse. Vol.2.n.1. 1997.
6. Ciancio. et al. An example of Triage – Nursing autonomy. European
Nurse Vol.1 n.3.1998
7. Ciancio.B. La gestione del cambiamento attraverso la pianificazione e
progettazione della formazione continua del personale. L’Infermiere
Informazione, Marzo 1998 Torino
8. Ciancio.B.et al. L’approccio relazionale al bambino ospedalizzato. Nursing
Oggi, Lauri editori. 2001 Milano
9. Ciancio.B. Disegno e sviluppo di curriculum in area sanitaria.Una
metodologia. Nursing Oggi, Lauri Editori. Milano,2001
10. Ciancio. B. Trasformare la frustrazione del personale in soddisfazione: Il
potere della motivazione. Management Infermieristico, anno VII, n.1. 2001
Milano
11. Ciancio.B. Metodologia per lo sviluppo di una curriculum di Problem Based
Learning L’infermiere Informazione. Marzo 2003. Torino.
12. Ciancio. B. Efficacia della comunicazione non verbale come strumento per il
miglioramento dell’insegnamento/apprendimento in aula. ( to be published in
December 2003. Nursing Oggi, Lauri editori. 2003. Milano.
15. Di aver pubblicato nel Giugno 2003 nella rivista ‘ Nursing Oggi ‘Lauri
Editori. Milano. ‘ Efficacia della comunicazione non verbale come
strumento per il miglioramento dell’insegnamento / apprendimento in
aula ’ .
16. Aver pubblicato il capitolo ‘ Il PBL : un salto in avanti per la qualità della
formazione’ . Capitolo di prefazione alla edizione Italiana del testo di
Wilkey,K & Glen,S. sotto indicato
17. Aver pubblicato il capitolo ‘ Il PBL come metodologia innovativa della
Formazione nella Sanità Italiana ’. Capitolo di prefazione alla edizione
Italiana del testo di Wilkey,K & Burns.I
18. Aver pubblicato nel International Nursing Perspectives. Vol. 5 n.1.
Gennaio-Aprile 2005. Health Care and the Changing European Social
Diaspora: Are Nurses and Ethnic Community Groups Coping. Società
Editrice Universo Roma.
19. Aver pubblicato nel Journal Italiano di Scienze Infermieristiche. Vol.1. n.1.
2005. La presenza di contenuti e interventi transculturali-multietniche nel
programma degli studi di Laurea per Infermieri in Italia. IPASVI. Roma
Publication of Books :
1. Ciancio. B. 1992. Il manuale multilinguale per l’assistenza transculturale. 2nd. ed.
Emmbi Pubblicazione. Milano
2. Ciancio. B. 2001. Lo sviluppo ed applicazione del processo Infermieristico: Una
strategia nella realtà Italiana. Ambrosiana Pubblicazione, Milano.
3. Ciancio.B. ( to have written the introductory chapter to and translated the book)
L’apprendimento per Problemi nell’Infermieristica : un nuovo modello per un
contesto nuovo.
Sally Glen and Kay Wilkey. Ambrosiana. Pubblicazione 2003. Milano
4. Ciancio. B. ( to have written the introductory chapter to and translated the book)
L’apprendimento per problemi : Un quaderno per Infermieri. Kay Wilkey and Iain
Burns. Ambrosiana publicazione 2003 Milano
5. Ciancio.B. 2013 Sviluppare la Competenza Interculturale. Il valore della diversità
nell’Italia multietnica : Un modello Italiano. ( Franco Angeli ) Milano.
Original research
1. Research project financed by the Ministry for Ethnic Affairs Victoria. Australia.
‘ Do Italian migrants prefer University based nursing programs or hospital based
nursing programs for their children’
Unpublished research Phillip Institute of Higher Education, Melbourne 1985.
Authors. Ciancio, Hall. Tutera.
2. Research project financed by the Policlinico of Modena 1996.
‘ Tu sei importante ’ The project involved all 900 health staff of the hospital with the
aim of understanding the personal ongoing educational needs of all. The project
followed on by developing a personalized ongoing education program which suited every
single staff member according to his/her specific identified needs.
3.
National Research Project financed by the University of Modena : What is being taught
in Italian faculty of health and Medicine with regards to the field of TransculturalMultiethnic health and welfare care. All faculties of nursing and medicine in the country
where involved as subjects.
4. Over la last 10 years I have supervised over 60 Master thesis and over 25 degree thesis
within my work as senior lecturer , course coordinator and director of various schools and
programs.
Kind regards
Bruno Ciancio