operation guide

OPERATION GUIDE
TONE
CUSTOM S.p.A.
Via Berettine 2/B
43010 Fontevivo (PARMA) - Italy
Tel. : +39 0521-680111
Fax : +39 0521-610701
http: www.custom.biz
Customer Service Department:
Email : [email protected]
© 2014 CUSTOM S.p.A. – Italy.
All rights reserved. Total or partial reproduction of this manual in whatever form,
whether by printed or electronic means,
is forbidden. While guaranteeing that the
information contained in it has been carefully checked, CUSTOM S.p.A. and other
entities utilized in the realization of this
manual bear no responsibility for how the
manual is used.
Information regarding any errors found in it
or suggestions on how it could be improved
are appreciated. Since products are subject to continuous check and improvement,
CUSTOM S.p.A. reserves the right to make
changes in information contained in this
manual without prior notii cation.
The pre-installed multimedia contents
are protected from Copyright CUSTOM
S.p.A. Other company and product names
mentioned herein may be trademarks of
their respective companies. Mention of
third-party products is for informational
purposes only and constitutes neither
an endorsement nor a recommendation.
CUSTOM S.p.A. assumes no responsibility
with regard to the performance or use of
these products.
THE IMAGES USED IN THIS MANUAL ARE USED AS AN ILLUSTRATIVE EXAMPLES. THEY COULDN’T
GENERAL SAFETY INFORMATION
Your attention is drawn to the following
actions that could compromise the characteristics of the product:
• Read and retain the instructions which
follow.
• Follow all indications and instructions
given on the device.
• Make sure that the surface on which
the device rests is stable. If it is not, the
device could fall, seriously damaging it.
• Make sure that the device rests on a hard
(non-padded) surface and that there is
sufi cient ventilation.
• When positioning the device, make sure
cables do not get damaged.
• Use the type of electrical power supply
indicated on the device label. If uncertain, contact your dealer.
• Make sure the electrical system that
supplies power to the device is equipped
with a ground wire and is protected by a
differential switch.
• Do not block the ventilation openings.
• Do not insert objects inside the device as
this could cause short-circuiting or damage components that could jeopardize
printer functioning.
• Do not carry out repairs on the device
yourself, except for the normal maintenance operations given in the user
manual.
• Make sure that there is an easily-accessible outlet with a capacity of no less
than 10A closely to where the device is
to be installed.
• Periodically perform scheduled maintenance on the device to avoid dirt build-up
that could compromise the correct, safe
operation of the unit.
• Before any type of work is done on the
machine, disconnect the power supply.
• Do not touch the head heating line with
bare hands or metal objects. Do not
perform any operation inside the printer
immediately after printing because the
head and motor tend to become very
hot.
REPRODUCE THE DESCRIBED
MODEL FAITHFULLY.
UNLESS OTHERWISE SPECIFIED,
THE INFORMATION GIVEN IN THIS
MANUAL
ARE REFERRED TO ALL MODELS
IN PRODUCTION AT THE ISSUE
DATE OF THIS DOCUMENT.
GENERAL INSTRUCTIONS
CUSTOM S.p.A. declines all responsibility for accidents or damage to persons or
property occurring as a result of tampering,
structural or functional modii cations, unsuitable or incorrect installations, environments not in keeping with the equipment’s
protection degree or with the required temperature and humidity conditions, failure
to carry out maintenance and periodical
inspections and poor repair work.
THE CE MARK AFFIXED TO
THE PRODUCT CERTIFY
THAT THE PRODUCT SATISFIES THE BASIC SAFETY
REQUIREMENTS.
The device is in conformity with the essential Electromagnetic Compatibility and
Electric Safety requirements laid down in
Directives 2006/95/CE and 2004/108/CE
inasmuch as it was designed in conformity
with the provisions laid down in the following Standards:
• EN 55022 Class B (Limits and methods
of measurements of radio disturbance
characteristics of Information Technology Equipment)
• EN 55024 (Information Technology
Equipment – Immunity characteristics –
Limits and methods of measurement)
• EN 60950-1 (Safety of information
equipment including electrical business
equipment)
GUIDELINES FOR
THE DISPOSAL OF
THE PRODUCT
The crossed-out rubbish bin logo means
that used electrical and electronic products
shall NOT be mixed with unsorted municipal waste. For more detailed information
about recycling of this product, refer to the
instructions of your country for the disposal
of these products.
• Do not dispose of this equipment as
miscellaneous solid municipal waste, but
arrange to have it collected separately.
• The re-use or correct recycling of the
electronic and electrical equipment
(EEE) is important in order to protect
the environment and the wellbeing of
humans.
• In accordance with European Directive
WEEE 2002/96/EC, special collection
points are available to which to deliver
waste electrical and electronic equipment and the equipment can also be
handed over to a distributor at the moment of purchasing a new equivalent
type.
• The public administration and producers
of electrical and electronic equipment
are involved in facilitating the processes
of the re-use and recovery of waste electrical and electronic equipment through
the organisation of collection activities
and the use of appropriate planning arrangements.
• Unauthorised disposal of waste electrical
and electronic equipment is punishable
by law with the appropriate penalties.
The format used for this manual improves use of natural resources reducing the quantity of necessary paper to print this
copy.
TABLE OF CONTENTS
1
OVERVIEW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2
CONFIGURING WI-FI DONGLE AND PRINTER . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2.1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2.2 Coniguring the WiFi dongle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
2.3 Coniguring the printer to be connected to the dongle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
3
CONFIGURING THE TABLET AND CUDROID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
3.1
3.2
3.3
3.4
3.5
Installing the current version of CuDroid software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Activation of the CuDroid software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Connecting to Wi-Fi dongle or docking station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Printing a receipt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Uninstalling the software CuDroid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
5
6
1
OVERVIEW
The tablet is able to produce documents, tax and non-tax by sending the print to an external device. The documents can
be sent via WiFi to the docking station or to the system consisting of the WiFi dongle connected to the printer.
The tablet connects to a single printer for your tax documents and is capable of connect to multiple printers for the production of non-tax documents (eg kitchen orders or invoices).
Tablet
WiFi Dongle
Docking station
See
Chapter 2
See
Chapter 3
See
Chapter 3
7
8
2 CONFIGURING WI-FI DONGLE AND PRINTER
2.1
Introduction
This device allows communication between the tablet and the printer via wii communication.
USB Port
Connect a printer to print from tablet.
LAN/WAN Port
Connect a PC to conigure the WiFi dongle.
Connect a printer to print from tablet.
LAN/WAN
port
Power supply
port
USB
port
Power supply port
Connect to the power adapter included.
POINT OF SALES
WITH 1 PRINTER
POINT OF SALES
WITH TWO OR MORE PRINTERS
If the tablet for the point of sales is
used with a single printer, the WiFi
dongle does not require coniguration but can be connected directly
to the printer (see paragraph 2.3).
It is recommended to protect the
WiFi network with password.
If the tablet for the point of sales is used with two or more printers, each WiFi
dongle have to be conigured properly (see paragraph 2.2).
PRESET IP
192.168.1.254
PRESET IP
192.168.1.254
AD HOC CONFIGURATION
IS NEEDED
AD HOC CONFIGURATION
IS NEEDED
9
2.2
Coniguring the WiFi dongle
The coniguration of the WiFi dongles in a point of sale with two or more printers provides for the mode ‘ACCESS POINT’ (default mode) for a single device while the remaining devices will need to be conigured in ‘CLIENT’ mode.
Preset mode
AP (Access Point)
CLIENT mode
The coniguration of the WiFi dongle in CLIENT mode is performed with a PC.
1. Connect the WiFi dognle to the PC by following the connection diagram shown in fugure.
ETHERNET
PORT
ON PC
10
CLIENT mode
2. Launch Web browser on your PC and enter the IP address of the access point (default. 192.168.1.254). Enter authentication credentials to access the coniguration panel.
Web browser
http://192.168.1.254
Username:
admin
Password:
admin
3. Select the page ‘OPERATON MODE’, set the operating mode as CLIENT and click on ‘APPLY CHANGE’. Wait 90 seconds for reboot.
11
4. Repeat the operations described in step 2 and click “NEXT”.
5. Click on “SITE SURVEY” to search networks
12
6. Select the network created by the dongle being used as an access point and click “NEXT”.
7. Select the type of encryption and the password of the network created by the dongle being used as an access point
and click “FINISH”. Wait 90 secons for reboot.
13
8. Repeat the operations described in step 2 and click “TCP/IP Settings > LAN Interface”. Change IP ADDRESS and
SUBNET MASK properly. In a point of sales with two or more printers each access point must have a unique ID. Click
‘APPLY CHANGE’ and wait 20 secons for reboot.
9. Repeat the operations described in step 2 and click “MANAGEMENT > USB PRINTER”. Enable the “Enable USB
Printer” and set the port to “9100”. Click on the button ‘APPLY CHANGE’.
10. Repeat the steps above for all the ‘CLIENT’ dongles in use in the system.
11. Proceed to connect the printer following the instructions provided in the next paragraph.
14
2.3
Coniguring the printer to be
connected to the dongle
1. Connect the printer to the PC via USB connection or
Ethernet connection.
2. Launch the “Fiscal Suite” service software from the PC
(available at www.custom.biz - registered users only).
3. Click on ‘CePOS XG’:
the list. Look the label on the bottom for the iscal serial number of the device.
Selecting
the connection
via USB
Detect printers
connected
via USB
4. Click on ‘Open Database on Printer’:
Selecting
the connection
via Ethernet
Printers detected
on the network
(look the label on
the bottom for
the fiscal serial
number of the device)
Detect printers
connected
via Ethernet
6. Select the printer and click ‘OK’.
7. Click the button ‘Database Options’:
5. Select from the panel, the type of connection to the
printer (USB or Ethernet).
• • With USB connection, the disk of the device is automatically detected (FLASH DRIVE), if this is not
the case click on the button ‘Search’.
With an Ethernet connection, click on the button
‘Search’ to detect printers (identiied by the iscal serial number) and select the desired device from
15
8. In the options panel:
a. Set all the ports conigured as ‘PC CONTROL’ to ‘NO DEVICE’.
b. Set the port to which you plan to connect the dongle
as ‘PC CONTROL’ (USB or Ethernet).
c.
Set the protocol as ‘CUSTOM DLL’.
Set ‘PC CONTROL’
if you intend to connect the dongle to this port
Set ‘PC CONTROL’
if you intend to connect the dongle to this port
Set
‘CUSTOM DLL’
9. If you plan to connect the dongle to the printer via USB
connection jump to the next step, if you plan to connect
the dongle to the printer via Ethernet connection click
on the ‘Network Settings’. In the settings panel:
a. Select the page ‘network addresses of the printer’’ and disable the use of DHCP server.
b. Assign the printer an IP address and subnet mask
compatible with the settings of the WiFi dongle you
are connecting.
c.
16
DHCP server
disabled
Assign getway as the IP address of the WiFi dongle
you are connecting. The IP address is displayed
in the coniguration panel of the dongle (see paragraph 2.2).
Set an approprate
IP ADDRESS and
SUBNET MASK
Set the
IP address of
the access point
(default 192.168.1.254)
10. Click on ‘Save Database on Printer’:
11. Close the ‘Fiscal Suite’ service software, unplug the printer from the PC
12. Connect the WiFi diongle to the printer by following the connection diagram shown in igure.
13. Set up your tablet (see Chapter 3).
USB PORT
ON PRINTER
ETHERNET
PORT
ON PRINTER
17
18
3
CONFIGURING THE TABLET AND CUDROID
3.1
Installing the current version of CuDroid software
SYSTEM REQUIREMENTS:
• Original device “Custom S.p.A.” with Android OS 4.0 or 4.1.
• Generic device with Android OS 4.0 or 4.1 (running in demo mode)
• Resolution 1280x800
Automatic installation from Play Store
1
3
CUDROID
Type in "CUDROID" in the search box.
Tap the APPS icon to view the list of apps.
4
2
INSTALL
Play Store
Launch PLAY STORE app.
CuDroid
Install the app.
19
Manual installation with CuDroid.apk
1
3
Appinstaller
CuDroid.apk
Download the app CuDroid.apk from
the DOWNLOAD area of www.custom.biz.
Move the app to the tablet.
2
Launch APPINSTALLER app.
4
Local Disk
<name>
<dimension>
<name>
<dimension>
<name>
<dimension>
CuDroid
CuDroid.apk
Tap the APPS icon to view the list of apps.
20
Locate the application and launch the installer.
3.2
Activation of the CuDroid software
WARNING !!!
Before starting this procedure set the system in the Italian language.
Procedure for original device “Custom S.p.A.”
1
3
Settings
CuDroid
Tap SETTINGS on the homepage.
Launch the app “CuDroid” on the homepage.
4
2
Network 1
Protect
Wi-Fi
ON
CTMXXXXXXXXXXXX
Protect
Software Activation
Network 2
Out of range
Network 3
Out of range
<id number>
Activation code
<module1>
Tap the switch to turn on Wi-Fi.
<module2>
<module3>
<module4>
Write down the <id number>
reported in the activation screen.
21
5
7
Software Activation
<id number>
[email protected]
Customer Service Department
<Activation code>
<module1>
<module2>
<module3>
<module4>
Send an e-mail to the Technical Service,
with the data collected.
An email of reply provides the activation code.
Type in the activation code and tap OK.
6
Turn the tablet upright.
22
Procedure for generic device (DEMO mode)
1
3
DEMO
<Nome Ditta>
<Indirizzo>
<Località>
<Telefono - Fax>
<P.IVA>
<N.Reg. Impresa>
CuDroid
Launch the app “CuDroid” on the homepage.
+++++++++++++++++++++++++++++++
FATTURA N.
01/2013 del 01/01/2013
-----------------------------Dati destinatario
<Descrizione 1>
<Descrizione 2>
<Descrizione 3>
<Descrizione 4>
<Cod. Fiscale o P.IVA>
-----------------------------Qta Descrizione Prezzo Importo IVA
1
Reparto 1
0,20
0,20 A
1
Reparto 2
51,00
51,00 A
1
Reparto 3
3,00
3,00 A
1
Reparto 4
5,00
5,00 A
2
WARNING!
The ECR software "CuDroid" is activated in demo mode
so it is not allowed remote printing of documents.
Software Activation
<id number>
12345
<module1>
<module2>
<module3>
<module4>
Type in the activation code ‘12345’ and tap OK.
23
3.3
Connecting to Wi-Fi dongle or docking station
1
3
Network 1
Protetta
Wi-Fi
<Network of dongle / docking station>
ON
Protetta
Network 2
Out of range
Network 3
Out of range
Settings
Tap SETTINGS on the homepage.
2
Locate and tap the Wi-Fi network
whose name corresponds to:
Network 1
Protect
Wi-Fi
ON
CTMXXXXXXXXXXXX
Protect
Docking station
serial number of the device
(see the label of the product)
Network 2
Out of range
Network 3
Out of range
Dongle
SSID (default RTK 11n AP).
4
CTMXXXXXXXXXXXX
AlwaysOn
Password
Cancel
Tap the switch to turn on Wi-Fi.
24
Connect
If request, type in the password (case sensitive)
of the Wi-Fi network and tap CONNECT.
5
8
DOCUMENTI FISCALI
Registratore fiscale
Abilita l’uso del registratore di cassa
CONFIGURA
IP stampante ECR
Gestione AMF
CuDroid
Opzioni Micusratore Fiscale
Porta stampante
9100
Intestazione documenti
<Intestazione riga 1>
<Intestazione riga 2>
<Intestazione riga 3>
<Intestazione riga 4>
Launch the app “CuDroid”.
Messaggio di default del display
<messaggio>
Imposta messaggio fine scontrino
<messaggio>
Imposta dimensione carta 60mm
Dimensione del rotolo della carta
Stampa bufferizzata
6
Attiva la stampa bufferizzatadell’ECR
Stampa fattura DGFE
Attiva la stampa bufferizzatadell’ECR
Attiva apprendimento
Attiva la stampa bufferizzatadell’ECR
Informazioni
Numero di Matricola
Nome Produttore
Modello / Rel.
Numero Chiusure
Numero DGFE
Gran Totale
Testa connessione
<...>
<...>
<...>
<...>
<...>
<...>
Settings
Wait loading the software.
Tap SETTINGS.
Make sure the item CASH REGISTER is enabled and
tap IP ECR PRINTER.
7
DOCUMENTI FISCALI
Registratore fiscale
Abilita l’uso del registratore di cassa
CONFIGURA
9
IP stampante ECR
Gestione AMF
Porta stampante
Opzioni Micusratore Fiscale
9100
Intestazione documenti
<Intestazione riga 1>
<Intestazione riga 2>
<Intestazione riga 3>
<Intestazione riga 4>
Messaggio di default del display
<messaggio>
IP stampante ECR
Imposta messaggio fine scontrino
<messaggio>
Imposta dimensione carta 60mm
Dimensione del rotolo della carta
192.168.1.254
Stampa bufferizzata
Attiva la stampa bufferizzatadell’ECR
Stampa fattura DGFE
Attiva la stampa bufferizzatadell’ECR
Attiva apprendimento
Annulla
OK
Attiva la stampa bufferizzatadell’ECR
Informazioni
Numero di Matricola
Nome Produttore
Modello / Rel.
Numero Chiusure
Numero DGFE
Gran Totale
Testa connessione
<...>
<...>
<...>
<...>
<...>
<...>
Type in the IP address as follows and tap OK:
Tap MANAGEMENT AMF
to access the device management.
Docking station
192.168.16.254
Dongle connected to the printer via ETH
<printer's IP address>
Connected to the printer via USB Dongle
192.168.1.254
25
10
Abilita le stampe dei documenti
Documenti
Gestione documenti
CONFIGURAZIONE DOCUMENTI
Abilita stampa scontrino
Su non fiscale
Abilita stampa fattura
Su non fiscale
Abilita fattura riepilogativa
Su non fiscale
Abilita stampa estratto conto
Su non fiscale
Stampa intestazioni preconto
Documenti gestionali su non fiscale
Stampa intestazione su gestionali
Stampa le voci a zero
Abilita stampa numero pezzi
Non contare voci a 0
Abilita stampa numero coperti
Sostituisci la descrizione con la cate...
Raggruppa voci
Make sure that the item ENABLE THE PRINTS
OF DOCUMENTS is enabled and then
proceed to select print options available.
The tablet is configured.
26
3.4
Printing a receipt
1
4
Inserimento
Descrizione
PIZZERIA
Categoria padre
Variante categoria
CuDroid
Once you have connected and properly
configured the tablet (see previous chapters)
launch the app “CuDroid”.
Elenco Voci
Descrizione
<Categoria>
<Categoria>
<Categoria>
<Categoria>
2
<Categoria>
<Categoria>
Archives
If the product category that you want to use
is not listed enter the description and
confirm to create a new category.
Wait loading the software.
Tap ARCHIVES.
3
5
Categories
Tap CATEGORIES to display the list of categories.
Departments
Tap DEPARTMENTS to display
the list of departments programmed.
27
6
8
Inserimento
Inserimento
Descrizione
Pizza Peperoni
Descrizione
PIZZE
Categoria
PIZZERIA
Numero assegnato
01
Reparto
PIZZE
Aliquota IVA
10,00
Reparto asporto
Stampante
Listino
Unità mis.
Prezzo 1
Prezzo 2
Elenco Voci
Prezzo 3
Descrizione
01
Rep.1
02
Rep.2
03
Rep.3
04
Rep.4
05
Rep.5
06
Rep.6
07
Rep.7
08
Rep.8
09
Rep.9
10
Rep.10
11
Rep.11
12
Rep.12
13
Rep.13
14
Rep.14
Prezzo 4
Prezzo Asporto
Elenco Voci
Descrizione
<Articolo>
<Articolo>
If the department you want to use
is not listed enter the description,
the position, the VAT rate and
confirm to overwrite a preset department.
7
If the article you want to use is not listed enter the
description, category, department affiliation, the selling
price and confirm to create the new item.
9
Articles
Tap ARTICLES to display
the list of articles programmed.
28
10,00
Settings
Turn back to the homepage
and tap SETTINGS.
10
12
Elenco Voci
Save page
Articoli
Add page
Pizza Peperoni
Add subpage
Tastierino di vendita
Configurazione pagina tastierino cassa
PAGE 1
10,00
Pizza
peperoni
Tap PAD FOR SALE.
11
Elenco Voci
Save page
Tap "+" to add the article to the sales page.
Save the page.
Articoli
Add page
Pizza Peperoni
Add subpage
Insert page title
PAGE 1
13
Cancel
OK
Cash Reg
If the sales page in which to insert the article
is not present in the list, tap ADD PAGE,
enter the description and confirm.
Turn back to the homepage
and tap CASH REG.
29
14
Pizza Peperoni x1.0
10.00
---------------------------------------------------
--------------------------------------------------VAT
0.91
--------------------------------------------------TOTAL
10.00
PAGE 1
10,00
Pizza
Peperoni
Perform the sale of the article and
tap the printer icon to print remotely.
30
3.5
Uninstalling the software CuDroid
1
3
Settings
CuDroid
Tap SETTINGS on the homepage.
Select the app "CuDroid".
If the app is not installed on the tablet,
the entry is not present in the list.
4
2
<name>
<dimension>
<name>
<dimension>
<name>
<dimension>
UNINSTALL
<name>
<dimension>
<name>
<dimension>
<name>
<dimension>
CuDroid
Apps
Uninstall the app.
Tap APPLICATIONS to display
the list of installed apps.
31
Rev.1.00
Part Number : 7D200000000700
CUSTOM S.p.A.
World Headquarters
Via Berettine, 2/B - 43010 Fontevivo, Parma ITALY
Tel. +39 0521 680111 - Fax +39 0521 610701
[email protected] - www.custom.biz
All rights reserved
www.custom.biz