Cons umer Behav vior in Pro n Touri ogram ism Sy m* ympos sium 2

Consumer Behav
vior in
n Touriism Sy
ympos
sium 2011
2
Bruneck / Brunico, Italy
I
· Dece
ember 1 - 3, 2011
“Futurre Tourism
m Deman
nd: Demog
graphic, B
Behaviora
al and Soc
cial Chang
ges.
Challenges for Ma
arketers and
a
Econo
omists”
Pro
ogram
m*
Conferrence We
ebsite
http://cb
bts2011.u
unibz.it
Compettence Ce
entre in Tourism
T
Manage
ement an
nd Touris
sm Economics
(T
TOMTE)
Free
e Universiity of Bozen-Bolzan
no
*The
*
confere
ence organize
ers reserve the
t right to modify
m
the program at an
ny time. Anyy liability resu
ulting from
program
p
changes be it direct
d
or indirect, materia
al or non-ma
aterial, are hereby
h
exclu
uded. By atte
ending the
conference,
c
tthis disclaime
er is accepted
d without any restrictionss.
CBT
TS 2011 Program
P
C
Committee
e
Serena Volo
o
Oswin
n Maurer
(Chairr of CBTS 2011)
(Ch
hair of CBTS
S 2011)
Free University of Bozen-Bo
olzano, TOMT
TE Bruneck/B
Brunico, Italy
y
Thom
mas Bauscch
Munich Univversity of App
plied Science
es, Departme
ent of Tourism
m, Munich, Germany
G
Micha
ael Bosnjak
Free
e University of
o Bozen-Bollzano, TOMT
TE Bruneck/B
Brunico, Italy
Juan Gabriel
G
Brrida
Free
e University of
o Bozen-Bollzano, TOMT
TE Bruneck/B
Brunico, Italy
Evange
elos Chrisstou
Alexander Technolo
ogical Institu
ute of Thessa
aloniki, Thesssaloniki, Gree
ece
G
Giovanni
B
Battista
D
Dagnino
U
University
off Catania, Facculty of Econ
nomics, Catania, Italy
Ramesh Durba
arry
University of
o Technolog
gy, Pointe au
ux Sables, Ma
auritius
Daniel Fesenma
aier
Te
emple Univerrsity, School of Tourism and
a Hospitaliity Managem
ment, Philade
elphia, USA
Pao
olo Figini
University
U
of Bologna, Facculty of Econ
nomics, Bolog
gna, Italy
Sheila Flanaga
an
Dublin Insstitute of Tecchnology, Faculty of Food
d and Tourism, Dublin, Irreland
Galia Fuchss
Ben-Gurion
n University of
o the Negevv, Beersheba, Israel
Don
nald Getzz
University of Calga
ary, Haskayn
ne School of Business, Ca
algary, Canad
da
Dogan Gurso
oy
Washington
W
S
State
Universsity, College of
o Business, School of Ho
ospitality Bussiness Manag
gement, Pullman, USA
Perrry Hobson
n
Southe
ern Cross Un
niversity, Sch
hool of Tourissm and Hosp
pitality Manag
gement, Lism
more, Australia
Elisabetth Kasten
nholz
University off Aveiro, Dep
partment of Economics, Management
M
t and Industrrial Engineerring, Aveiro, Portugal
Christtian Laessser
University
U
off St. Gallen, Institute
I
for S
Systemic Ma
anagement and Public Go
overnance, Stt. Gallen, Sw
witzerland
Alvarro Matthia
as
Universidade Lusìada
a de Lisboa, Lisboa, Porttugal
Giann
na Moscarrdo
Jam
mes Cook Uniiversity, Scho
ool of Busine
ess, Townsvillle, Australia
Lin
nda Osti
Free
e University of
o Bozen-Bollzano, TOMT
TE Bruneck/B
Brunico, Italy
Abraham Piza
am
R
College
e of Hospitality Managem
ment, Orlando
o, Florida, US
SA
Univerrsity of Centrral Florida, Rosen
Franccesco Riccci
Free Unive
ersity of Boze
en-Bolzano, Faculty
F
of Co
omputer Scie
ence, Bolzano
o, Italy
Andre
ea Saaym
man
North-W
West Universsity, Faculty of
o Economic and Businesss Sciences, Potchefstroo
P
om, South Afrrica
Melville Saaym
man
North--West Univerrsity, Institutte for Tourism
m and Leisurre Studies, Potchefstroom
m, South Africa
Guentter Scham
mel
Free
e University of
o Bozen-Bollzano, TOMT
TE Bruneck/B
Brunico, Italy
Regin
na Schlütter
Universidad
d Nacional de
e Quilmes y Centro
C
de In
nvestigacione
es y Estudios Turísticos (C
CIET) Bueno
os Aires,
Argentina
A
Stefan Franz
F
Schubert
Free
e University of
o Bozen-Bollzano, TOMT
TE Bruneck/B
Brunico, Italy
Maria
anna Siga
ala
University of
o the Aegean
n, Departme
ent of Businesss Administra
ation, Chios, Greece
M. Jo
oseph Sirg
gy
Virginia Pollytechnic Insstitute & Statte University,, Departmentt of Marketin
ng, Pamplin College
C
of Bu
usiness,
Blacksbu
urg, Virginia, USA
Youch
heng Wang
Univerrsity of Centrral Florida, Rosen
R
College
e of Hospitality Managem
ment, Orlando
o, Florida, US
SA
Steph
hen Wanh
hill
Univversity of Lim
merick, Limerick, Ireland
Arch Woodsid
de
Boston Colle
ege, Carroll School
S
of Man
nagement, Chestnut
C
Hill, Massachuse
etts, USA
Keyn
note Spee
eches
Thursday
Deccember 1st, 20
011
Pro
of. Donald G
Getz
Universit
ity of Calgary (Canada)
(
"Social Wo
orlds and the
e Highly-Invo
olved Leisure
e Traveller:
T
Theoretical
and
a
Applied Perspectives
P
s"
___________
_
Friday
Deccember 2nd, 2011
2
Prof. Stephen Wanhill
W
Universit
ity of Limerickk (Ireland)
"Amusement parks, th
heir Develop
pment and Prrospects."
Prof. Gianna Moscardo
James Co
ook University (Australia)
"The
"
Future of
o Tourism: Are We Ridin
ng the Crestt of a Wave?"
Prof. Daniel
D
Fesenmaier
Temp
ple University (USA)
“Develo
oping techno
ology, evolvin
ng travel behavior?”
___________
____________
____________
____________
____________
_
W
Workshop
s
Thursday
Deccember 1st, 20
011
“A meeting with th
he Editor”
octoral stud
dents)
(for do
Proff. Dogan Gu
ursoy
Washingto
on State Univeersity (USA)
Editor-in-Ch
Chief, Journal of
o Hospitality Marketing
M
& Management
M
_
____________
____________
____________
____________
____________
__
“Worksho
op on Meta-Analysis”
Prof. Michael Bo
osnjak
Free Universsity of Bozen-B
Bolzano (Italy))
_________
____________
____________
____________
____________
____
Thursday
y
Dece
ember 1st,, 2011
Session 1A
A
(15.45 - 18.1
15)
Futurre consume
er behaviorr in tourism
m: macro-, m
meso- and micro-resea
m
arch approa
aches in
to
ourism scie
ence
Cha
air: Oswin Maurer
M
The m
moderating role
r
of trav
vel motives on the rela
ationship be
etween env
vironmenta
al values
and de
emand for eco-tourism
e
m
Andreass Strobl, Unive
ersity of Innsb
bruck, Austria
Karin Te
eichmann, Un
niversity of Inn
nsbruck, Austri
ria
Mike Pe
eters, MCI Man
nagement Cen
nter Innsbruckk, Austria
Sensittiveness of youth tourrist demand
d to sustain
nability. A proposal
p
of tourist
t
proffiles’
classiffication
Federica
a Buffa, Unive
ersity of Trento
to, Italy
Ecolog
gical deconstruction to
oward reco
onstruction of tourist ecosystem
e
Luciano
o Pilotti, Unive
ersity of Milan, Italy
Roberta
a Apa, Universsity of Milan, Italy
It
Alessandra Tedeschi Toschi, Unive
ersity of Milan, Italy
“Part of
o Me”: Nattional Parks
s as part off New Zeala
anders’ Ide
entity”
Alexand
dra Ganglmair--Wooliscroft, University
U
of Otago,
O
New Zealand
Ze
Wine T
Tourism an
nd Consume
er Behaviorr: an explorrative study
y in Tuscany
y and Marc
che
Alessio Cavicchi, Univversity of Mace
cerata, Italy
versità Telemattica San Raffa
aele, Italy
Cristina Santini, Unive
S
Scuo
ola Superiore Sant’Anna,
S
Itaaly
Chiara Seghieri,
Monica Faraoni, Unive
versity of Floreence, Italy
Orth, Christian
n-Albrechts-Un
niversität Kiel, Germany
Ulrich O
Albert S
Stoeckl, Burge
enland Universsity, Austria
Travell behavior and
a
prefere
ences of the
e millenniall generation: a South African
A
cas
se study
Rene Ha
aarhoff, Centrral University o
of Technologyy, South Africaa
Renew
wable Energ
gy Sources and Energy
y Saving Sy
ystems in th
he hotel ind
dustry: Tou
urists
attitud
des and hottel owners investmentt
Linda O
Osti, Free Unive
versity of Bozeen-Bolzano, Itaaly
Marta D
Disegna, Free University of Bozen-Bolzano
B
o, Italy
Eugenia
a Comini, Free
e University off Bozen-Bolzan
no, Italy
Thursday
y
Dece
ember 1st,, 2011
Session 2A
A
(15.45 - 18.1
15)
Demogrraphic, beha
avioral, cultural and social chang
ges in touris
sm science
e
Ch
hair: Serena Volo
Factorrs influencing length of
o stay of cu
ultural tourrists
Marta M
Meleddu, Unive
versity of Sassaari and Free University
U
of Bozen–Bolzano,
Bo
o, Italy
Juan Ga
abriel Brida, Free
Fr Universityy of Bozen-Bolz
lzano, Italy
Manuela
a Pulina, Unive
versity of Sassa
sari, Italy
The im
mpact of tou
urism dema
and on the educationa
al level of workers:
w
the
e Uruguaya
an case
Gabriela
a Mordecki, Universidad
Un
de la República, Uruguay
María D
Dolores Carnevvale , Universid
idad de la Rep
pública, Urugua
uay
Cecilia Oreiro,
O
Univerrsidad de la República,
Re
Urug
guay
Territo
orial distrib
bution of ru
ural tourism
m and use of the Intern
net. A case study in th
he Marche
region
n
Gian Lu
uigi Corinto, University
Un
of Maacerata, Italy
U
of Peerugia, Italy
Francessco Musotti, University
Touris
sts intra-de
estination visits
v
and tra
ansportatio
on mode: a bivariate model
m
Lorenzo
o Masiero, Univ
iversity of Lug
gano, Switzerlaand
Judit Zo
oltan, Universiity of Lugano, Switzerland
Value perception
n of service bundling in
n the hospitality indus
stry: a comparative an
nalysis on
ers and tou
urists
hotelie
Isabella
a Maggioni, Un
niversità Catto
olica del Sacro
o Cuore, Italy
Elena M
Maria Marcoz, Università
U
Catttolica del Sacr
cro Cuore, Italyy
Marke
et myopia in
n the develo
opment of hiking desttinations – the case off Norwegian
n DMOs
Ingeborrg Nordbø, Te
elemark Univerrsity, Norway
Halldor Engilbertsson
n, Telemark Un
niversity, Norw
way
an Rognli Vale
e, Vest-Telema
ark Developmeent, Norway
Lill Susa
Consu
umer respon
nse to prom
motional priicing of city
y tourism product:
p
the
e case of Po
oznan
(Polan
nd)
Piotr Zm
myślony, Pozna
nań University of Economics,
s, Poland
Thursday
y
Dece
ember 1st,, 2011
Session 3A
A
(15.45 - 18.1
15)
Em
merging theoretical, methodolog
m
gical and prractical dev
velopments
s in tourism
m and
hospitalitty
Chair: Michael Bosnjak
B
Proposing a Resttaurant Pre
eference Be
ehavior mod
del for casu
ual dining
Joanna Dziadkowiec, University off Economics – Krakow,
K
Polan
nd
Scott A.. Rood, Grand
d Valley State University,
U
US
SA
Underrstanding th
he Choice Heuristic
H
off Tourism de
ecision mak
king
Chunxia
ao Li, Nottingh
ham University
ty Business Sch
hool, UK
Cees Va
an Der Eijk, Nottingham
No
Uni
niversity Resea
arch Method In
nstitute, UK
Scott Mccabe, Notting
gham Universsity Business School,
S
UK
s for simpliifying the complex
Innov
vation in mu
useal netwo
orks: apicall subjects' interaction
i
c
govern
nance
Mariella
a La Forgia, Un
niversità deglii Studi di Fogg
gia, Italy
Claudio Nigro, Univerrsità degli Stud
di di Foggia, Italy
It
ortese, Univerrsità degli Stud
di di Foggia, Italy
It
Flora Co
Will a travel adve
ertisement with picturre and subjjective claim
m attract more:
m
media
ating
effects
s of hope and perceive
ed risk
Dungch
hun Tsai, Natio
onal Cheng Ku
ung University,
y, Taiwan
Shih-Ye
en Chen, First Bank, Taiwan
n
Determ
minants of shopping behavior
b
at the museu
um store
Oksana Tokarchuk, University
U
of Trento,
T
Italy
abriel Brida, Free
Fr Universityy of Bozen-Bolz
lzano, Italy
Juan Ga
Custom
mers' service quality and
a
price fa
airness perc
ceptions fo
or services sold
s
throug
gh
discou
unted vouch
hers
Mariann
na Sigala, Aeg
gean University
ty, Greece
An Adaptation off the ”Qualiity Life Years” Constru
uct to the Measuremen
M
nt of Servic
ce Quality
y
Utility
Donald Pardew, Cybe
ernetica Consu
ulting, USA
niversity of Bozzen-Bolzano, Italy
I
Serena Volo, Free Un
Friday
Dece
ember 2nd
d, 2011
Session 1B
B
(10.00 – 12.2
20)
Futurre consume
er behaviorr in tourism
m: macro-, m
meso- and micro-resea
m
arch approa
aches in
to
ourism sciences
Chair: Stefan Sc
chubert
A conjjoint experiiment for th
he economic analysis of tourism demand. The
T
case of Royal
Reside
ences in Pie
edmont Reg
gion
Emanue
ela Gasca, Pollitecnico di Torrino and SiTI – Higher Instit
itute on Territo
torial Systems for
f Innovation
n, Italy
Marina Bravi, Politecn
nico di Torino,, Italy
The re
elevance off perceived customer value
v
for cu
ustomer loy
yalty: Empirrical insightts from
the Alpine luxury
y hotel indu
ustry
Ursula Grissemann,
G
University
U
of Innsbruck,
In
Ausstria
Consu
umer behav
vior and com
mmercial se
ervices in a “low cost era”:
e
evidence from a small
Italian
n airport.
Vincenzzo Fasone, Kor
ore University, Italy
Raffaele
e Scuderi, Free
ee University of Bozen-Bolzaano, Italy
Participatory Spo
orts Tourism
m as Pilgrim
mage
Ben Wo
ooliscroft, Univversity of Otag
go, New Zeala
and
Respo
onsible Tourrism: Are Values
V
an Im
mperative to
t Action?
Kerstin Freudenthalerr, Vienna Univversity of Econ
nomics and Bu
usiness, Austria
ia
Econo
ometric mod
delling of in
nbound tou
urist expend
diture in So
outh Africa
Andrea Saayman, No
orth-West Univversity, South Africa
e Saayman, North-West
No
Univ
iversity, South
h Africa
Mellville
Web 2
2.0 Applicattions, Socia
al Media, Se
earch Costs
s, Price, and
d Quality: Is
s Gresham''s Law at
work iin the touriism industrry?
Serena Volo, Free Un
niversity of Boz
ozen-Bolzano, Italy
I
Friday
Dece
ember 2nd
d, 2011
Session 2B
B
(10.00 – 12.2
20)
Demogrraphic, beha
avioral, cultural and social chang
ges in touris
sm science
e
Chairr: Juan Gabriel Brida
How m
much time do
d visitors spend in a museum? An
A empirica
al investiga
ation
Vania S
Statzu, Universsity of Cagliari,
i, Italy
Juan Ga
abriel Brida, Free
Fr Universityy of Bozen-Bolz
lzano, Italy
Marta M
Meleddu, Unive
versity of Sassaari, Italy
Manuela
a Pulina, Unive
versity of Sassa
sari, Italy
An em
mpirical surv
vey study of
o cruise tou
urism in Uruguay
María N
Nela Seijas Gim
ménez, Univers
rsidad ORT Uru
uguay, Uruguaay
Juan Ga
abriel Brida, Free
Fr Universityy of Bozen-Bolz
lzano, Italy
Consu
umer behav
vior, profile and custom
mer satisfac
ction: analy
ysis and call to action in
Piedm
mont.
Stefania
a Cerutti, Univ
versità degli Studi
St
del Piemo
onte Orientale,
e, Italy
Maria Elena Rossi, Re
egione Piemon
nte, Italy
Demog
graphic Cha
ange and Tourism:
T
Ad
daptation Measures
M
in a South Ty
yrolean Mod
del
Region
n
Emanue
el Valentin, Fre
ree University of
o Bozen-Bolza
zano, Italy
Matthias Jud, Free University
Un
of Bo
ozen-Bolzano, Italy
arl Wytrzens, University of Natural
N
Resou
urces and Life Sciences, Ausstria
Hans-Ka
Oswin Maurer,
M
Free University
U
of Bozen-Bolzano
B
o, Italy
Demog
graphic tra
ansition and
d tourism demand: how
w are the interrelated
d?
Nicola B
Boccella, Sapie
enza University
ty of Rome, Ita
taly
Azzurra Rinaldi, Sapie
enza Unitelmaa Telematica University
U
of Rome,
Ro
Italy
enza University
ty of Rome, Itaaly
Angelo Quarto, Sapie
Wome
en & gender: the impa
act of sociall changes in
n tourism
Mónica Segovia-Perezz, Universidad
d Rey Juan Car
arlos, Spain
mecq, Universsidad Rey Juan
n Carlos, Spain
n
Cristina Figueroa-Dom
Wome
en's leisure time in Ita
aly. Time co
onstraints and
a
geograp
phical grad
dients.
Daria M
Mendola, Unive
ersità degli Stu
udi di Palermo
o, Italy
Fabio M
Massimo Lo Verde, Università
tà degli Studi di
d Palermo, Itaaly
Friday
Dece
ember 2nd
d, 2011
Session 3B
B
(10.00 – 12.2
20)
Em
merging theoretical, methodolog
m
gical and prractical dev
velopments
s in tourism
m and
hospitalitty
Chaiir: Guenter Schamel
S
The im
mpact of sea
arch cost re
eduction on
n seasonalitty
Federico
o Boffa, Unive
ersity of Macerrata, Italy
Mariann
na Succurro, University
U
of Calabria,
C
Italy
They a
all look alik
ke! The bran
nding of rem
mote destin
nations
Ingeborrg Nordbø, Te
elemark Univerrsity, Norway
Fridrik LLarsen, Reykja
avik Universityy, Iceland
Underrstanding Chinese
C
outb
bound tourrists: towarrds a multi--factor proffiling modell
Silvia Gravili, Universsity of Salento,, Italy
lento, Italy
Pierfelicce Rosato, Uniiversity of Sale
Analys
sis of the effficiency off Spanish ho
otel industrry: an appliied study
Luis Felipe Mendieta Peñalver, Univ
iversity of Alcaalà, Spain
esús Such Dev
vesa, Universit
ity of Alcalà, Spain
S
Maria Je
Sustaiinable Tourrism and Well-being To
ourism in Mountain
M
Destinations
s
Maria D
Della Lucia, Un
niversity of Treento, Italy
Furthe
er Evidence
e that Belieff Functions
s and Impre
ecise Proba
abilities Des
scribe How
Consu
umers Choo
ose Service Providers
Donald Pardew, Cybe
ernetica Consu
ulting, USA
Weakn
nesses and Challenges
s of Promotting Farm-ttourism forr Rural Deve
elopment: A Crossregion
nal Perspec
ctive
Marta D
Disegna, Free University of Bozen-Bolzano
B
o, Italy
Francessco Marangon,, University off Udine, Italy
Christine Mauracher, University Ca
a’ Foscari Venic
ice, Italy
Osti, Free Unive
versity of Bozeen-Bolzano, Itaaly
Linda O
Isabella
a Procidano, University
U
Ca’ Foscari
F
Venicee, Italy
Stefania
a Troiano, Uniiversity of Udin
ine, Italy
Friday
Dece
ember 2nd
d, 2011
Session 2C
C
(14.40 – 17.0
00)
Demogra
aphic, beha
avioral, culttural and so
ocial changes in touris
sm sciences
s
C
Chair:
Linda Osti
Outbo
ound sightse
eeing tourism to Austtralia and Oceania
O
as the
t
destinattion of Polish
touristts.
Matylda
a Awedyk, Univ
iversity School
ol of Physical Education,
Ed
Pozn
znań, Poland
Seniorrs' conversa
ation aboutt destinatio
ons visited: an online content
c
ana
alysis
Azadeh Kazeminia, Lulea
Lu
University
ty of Technolog
ogy, Sweden
a, University of Sassari and CRENoS, Italyy
Giacomo Del Chiappa
afar, University
ty of Wisconsin
in-Stout, USA
Jafari Ja
Compa
arison of th
he contrast mining me
ethods in id
dentification
n of tourists behaviora
al
chang
ges
Božidar Kliček, Univer
ersity of Zagreb
b, Croatia
O
Univerrsity of Zagreb
b, Croatia
Dijana Oreški,
Vacatiioning in a terror inflic
cted destination: Tourrists’ risk pe
erceptions and rationa
alizations
Galia Fu
uchs, Ben-Gurrion Universityy of the Negevv, Israel
Natan U
Uriely, Ben-Gu
urion University
ty of the Negev
ev, Israel
Arie Reiichel, Ben-Gurrion Universityy of the Negevv, Israel
Daria M
Maoz, The Cent
nter for Academ
mic Studies, Issrael
Touris
sm organiza
ations respo
onding to major
m
strate
egic challen
nges: targe
eting the se
enior
touristts' segment
Evangelos Christou, Alexander
A
Tecchnological Insstitute of Thesssaloniki, Greeece
gean, Greece
Athena Nella, Universsity of the Aeg
Touris
sm and consumer beha
avior in Ita
aly
Fabrizio
o Antolini, Univversity of Tera
amo, Italy
Andrea Billi, Sapienza
a University off Rome, Italy
Recom
mmending music
m
for places of intterest in a mobile
m
trav
vel guide
Matthias Braunhofer, Free Universi
sity of Bozen-B
Bolzano, Italy
F
Universityy of Bozen-Bollzano, Italy
Marius Kaminskas, Free
e University of Bozen-Bolzan
no, Italy
Francessco Ricci, Free
Friday
Dece
ember 2nd
d, 2011
Session 3C
C
(14.40 – 17.0
00)
Em
merging theoretical, methodolog
m
gical and prractical dev
velopments
s in tourism
m and
hospitalitty
Cha
air: Dogan Gursoy
G
Epidem
mic propagation in tou
urist inform
mation search: An expe
erimental approach
a
Loris Ga
aio, Universityy of Trento, Ita
taly
Umberto Martini, Univ
iversity of Tren
nto, Italy
Luigi Miittone, Univers
rsity of Trento,, Italy
A revie
ew of onlin
ne market segmentatio
s
on in touris
sm
Juho Pe
esonen, Univer
ersity of Easterrn Finland, Fin
nland
Empirical assessm
ment of the
e tourism-le
ed growth hypothesis
h
: the case of
o the proviinces of
no and Tren
nto
Bolzan
Diego G
Giuliani, Univer
ersity of Trento
o, Italy
Juan Ga
abriel Brida, Free
Fr Universityy of Bozen-Bolz
lzano, Italy
Manag
ging destination comp
petitiveness
s through Interaction Spatial Models: A tourist
spatia
al behavior approach
Lidia An
ndrades Caldito, University of
o Extremadurra, Spain
Fredericc Dimanche, SKEMA
S
Busines
ess School, Fraance
Analyz
zing the pe
erformance of the Soutth Tyrolean
n hospitality
y sector: a dynamic ap
pproach
Manuela
a Deidda, Free
ee University of Bozen-Bolzan
ano and CRENo
oS, Italy
Juan Ga
abriel Brida, Free
Fr Universityy of Bozen-Bolz
lzano, Italy
Nicolas Garrido, Unive
versidad Catòlic
ica del Norte, Chile
C
a Pulina, Unive
versity of Sassa
sari, Italy
Manuela
Qualitty managem
ment for go
olf resorts and
a
incentiv
ve structure
es for mana
agers
Sebastia
an Kaiser, FH Kufstein Tirol,
l, Austria
Michael Trübestein, FH
F Kufstein Tir
irol, Austria
Incom
ming tourism
m dynamics
s in the sho
ort term: clu
ustering Ita
alian touris
st areas
Anna Maria Parroco, Università deg
gli Studi di Pallermo, Italy
e Scuderi, Free
ee University of Bozen-Bolzaano, Italy
Raffaele
An em
mpirical stud
dy on deterrminants off golf touris
sm
Michela Cesarina Masson, Universityy of Udine, Ita
aly
o Nassivera, University
U
of Udine,
U
Italy
Federico
C
CBTS
Orga
anizing Co
ommittee
Serena
a Volo and Oswin
O
Maurer (Co-chairs of Organ
nizing Comm
mittee)
L
Lisa
Leoni (Conference
(
e Manager)
Bossnjak Micha
ael
De Candido Barb
bara
Fe
elder Juliane
e
F
Ferrari
Elisa
G
Götsch
Hugo
o
Osti Linda
Ste
einer Marku
us
Consume
er Beha
avior in
n Touriism Sy
ymposiium 2011
Organ
nized by the
Comp
petence C
Centre in Tourism Managem
ment and
d Tourism
m Econom
mics
(T
TOMTE)
Unive
ersitätsplattz 1
Piazzetta dell' Unive
ersità 1
3
39031
Brun
neck/Brunico, Italy
Phone:+3
39-0474-01
13600
Fax:+39-0474-01
13609
CBT
TS 2011 reg
gistration desk
d
phone
e:
+39-334 66304
470
nibz.it
http://cbts2011.un
cbts2
2011@unib
bz.it