News - Lowara

a
r
a
Low
News
Four-monthly
newsletter
distribuited
free-of-charge
by
Lowara
srl
ITT
Industries
Fluid
Technology
Lowara Customers and Dealer network newsletter – Spring 2004
Meet Loop,
New SV
“Mr. Solution Documentation
Provider”!
“Loop”: one story, one character that will be seen in all different environments and will
be the Lowara Mascot. Loop
will reinforce the Lowara Brand.
012004
The introducing Loop video ends
whit him receiving a phone call: a
new problem for which he has to
find the best solution, this particular pump... a never
Meet Loop, “Mr. Solution
Provider” page 1-6-7
Water supply in extreme
conditions page 1-2
ending story...
New SV Documentation
page 1-8
Lowara and Atex 95 page 1
Lowara technology enters
Monza’s San Gerardo
Hospital pag. 3
Formula 1 in Bahrein page 3
“Aquatherm 2004” Show Vogel pag. 4
Bahrein Garden Fair 2004
Trade fair, Fiera internazionale della Sardegna Trade fair, H2O Accadueo,
Ferrara - Trade Fair SHK
(Sanitary-Heating-Air
Conditioning) - Trade Fair
Bauma 2004, Lowara with its
ownexhibition stand pag. 5
The SV Series has been
expanded and updated pag. 8
On line documentation pag. 9
Lowara in Saudi Arabia pag. 9
Institutional Lowara
Campaign pag. 10
LTC-Lowara Training Centre 11
The Italian After Sales Service
Team pag. 11
The Lowara Mail Newsletter’s
subscription is always proceding with the 680 customer’s
subscription pag. 11
Future Lowara Trade Shows
pag. 12
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continued on page 6
Water supply
in extreme
conditions
The services performed by the humanitarian organizations and armed forces
operating in Afghanistan and the
Balkans are rendered more difficult by
the insufficient supply of drinking
water.
pag. 4
MCE 2004 - Milan: Lowara
solution provider pag. 5
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Environmental Protection
on the Moselle page 1-2
Efficient Lowara pumps in
an imposing monument,
the elevated water reservoir
in Eilenburg page 1-4
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The territories under their control lack
infrastructures, and they have to deal
with water pollution caused by natural
phenomena as well as catastrophes,
accidents, terror regimes and armed
conflicts.
continued from page 2
Environmental
Protection on
the Moselle
In order to ensure the protection of traditional anthropized regions such as the
vine-growing areas along the Moselle
River, whose real estate and tourist
resort value has increased tremendously
over the years, a real effort and commitment is required on the part of society.
Reassuring developments have taken
place in recent years with regards to
water protection. The sensitivity of the
citizens and politicians has grown and,
thanks to the combined efforts of all
social forces, the issues of water supply
and wastewater disposal have begun to
receive the attention they deserve.
continued on page 2
OL
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continued on page. 8
Efficient
Lowara
Lowara pumps and Atex 95
new European Directive 94/9/EC –
in an imposing The
known in the past as ATEX 100 and curdesignated as ATEX 95 – applies to
monument, the rently
all products intended for use in potentially
explosive environments.
of July 1, 2003, all products sold or
elevated water Asinstalled
in the European Economic Space
(E.E.S.) must comply with this Directive.
The new regulations identify different
reservoir in
fields of application and types of risks. The
real novelty with respect to previous reguEilenburg
lations is that ATEX 95 applies not only to
How does an elevated water reservoir
work? Over the centuries the most
varied types or storage tanks have been
devised in order to store the water needed by man. These include the water
tanks built up to the beginning of the
twentieth century. Even elevated water
reservoirs have different configurations,
though they are all used to store a
reserve of water which is distributed at
a pressure that depends on the elevation of the tank. In the past, elevated
water tanks were built to assist the
work of pumping stations in water supply systems in order to guarantee continuous water supply during periods of
peak demand. Nowadays, efficient
pumps are increasingly being used to
perform the function of the elevated
water reservoirs. Up to the spring of
2003, the elevated water reservoir in
Eilenburg was used to supply industrial
water to the nearby ECW industrial
district.
continued on page 4
electrical equipment but also to non-electrical products.
Lowara, a long-established leader in technological advancement and always
abreast of the latest technical standards,
produces the following ranges of pumps
that are built in compliance with the ATEX
95 Directive: FHS and FHF horizontal steel
pumps, SHS and SHF horizontal AISI 316
stainless steel pumps, plus the range of SV
multistage pumps.
These products comply with the ATEX 95
standards (based on the 1999/92/EC
Directives) regarding the use of pumps in
explosive atmospheres (presence of flammable gas or vapour mist). For this class of
products, compliance with the ATEX 95
standards can be certified directly by the
manufacturer; no certification by an
agency is required.
The Lowara product ranges that comply
with the new standards are complemented by the already qualified Vogel pumps,
which allows Lowara to offer units that
cover flow rates up to 300 m3/h and delivery heads of up to 480 metres.
2
LowaraNews
continued from page 1
Water supply in extreme conditions
The main challenge is how to obtain the
required drinking water through purification of non-potable water which:
- is contaminated by chemical, biological
and/or nuclear agents
- has a high salt content
- s contaminated by sand, filth and
wastewater.
For over ten years, the world leader in
the purification market sector has been
effectively supplying its know-how in the
field of water treatment. Throughout the
world, humanitarian organizations, civil
protection agencies and armed forces
are equipped with suitable tools. These
tools enable the treatment of muddy
water and its transformation into drink-
ing water according to international
standards.
The smallest portable system ever created, WTC 500 RO, is already being used
by Technisches Hilfswerk (civil protection
organization). It supplies up to a maximum of 15,000 litres of clean drinking
water. The largest mobile water treatment system currently
in continuous operation,
WATERCLEAN
6000, supplies up to
240,000 litres of drinking water per day.
A special version of this
system is also being
effectively used by the
armed forces.
The WATERCLEAN 6000
system has a modular
structure. Its portability
is due to the fact that it
fits inside a 20 inch
container. The model
with generator is especially
suitable
for
autonomous
operation. The modular configuration enables the
system to be adapted
to the actual application requirements.
The necessary water purification procedures can be combined and adjusted
based on the type of pollution.
This system is easy to use and to maintain. It reacts automatically to changing
operating conditions, and its setup and
maintenance can be performed by a sin-
gle suitably trained person.
The procedures and their combination
guarantee potable water quality
through a
- Sand filter medium.
This sand filter can be optionally
employed in the treatment of solidsladen waters highly contaminated by
deposits, in order to remove non dis
solved solid substances measuring up
to 20µm. The filter is washable.
- Reverse osmosis
Reverse osmosis/nanofiltration
represents the heart of the purification
system. The Kärcher reverse osmosis
technology makes it extremely simple
to use while ensuring maximum safety
of the procedures. Both RO modules
are equipped with a separately con
trolled CIP purification system.
- Debacterialization with ultraviolet rays
The supplementary safety elements
also include an optional debacterialization
device with ultraviolet rays, or, if
reverse osmosis is not necessary, debact
erialization with ultraviolet rays can be
performed through a by-pass.
Stainless steel pumps manufactured
by LOWARA (a pressure booster
unit GT 10 HV SV 3003 N 55 T, a
SHS 32-160/22/A, one CA 200/55/A and
one CEA 120/5/A pumps) are used to
supply non-potable water as well as to
distribute drinking water produced
using the WATERCLEAN 6000 system.
This way the fundamental objective of
supplying water to users is successfully
achieved.
- Water from its source to consumers -
Environmental Protection on the
Moselle continued from page1
Environmental Protection on the Moselle
In this process of sustainable development, the construction of the Leiwen
water purification plant in the community of Schweich can surely be considered
an
exemplary
project. With an investment of 50 million
German marks, a
modern water treatment plant serving
25,000 people living
in 17 separate communities was built
in 1997. Using the
most advanced,
state of the art
t e c h n o l o g y,
under challenging
geographical and
geological
conditions,
all
the
wastewater is treated so that only
clean water is permitted to
flow into the Moselle River. The communal purification plant of Leiwen alone
receives 270 m3 of wastewater per hour
in dry weather, 460 m3 in rainy weather,
which is subjected to mechanical and
biological treatment. Through continuous checks, measurements, monitoring and preventive maintenance of the
technical systems, the Technical
Manager, and his team guarantee the
regular operation of the plant and the
maintenance of the quality parameters.
The members of the team read trade
publications, attend trade shows and
follow the work of the ATVs concerning
new advances and development trends
in order to keep up to date. All the members are thus qualified to play an active
role in improving the technical procedures and reducing the running costs of
the plant. Interviews with manufacturers
and suppliers of purification systems and
components also provide the basis for
additional optimisation measures. In this
respect, the solution adopted by the
team to cut costs and reduce the consumption of industrial waters to a minimum can be considered exemplary. All
water treatment plants have a great
need for industrial waters for general
purification purposes and cleaning of
screens and desanders.
The Leiwen purification plant needs
20m3/h of water, especially drinking-quality water, for these operations. The team
studied ways to save this precious
resource, since the existing well, equipped with a large 30 kW submerged
pump, had proved inadequate. During a
routine visit to the plant by UMATEC,
54311 Trierweiler, a LOWARA distributor,
the situation was described and a num-
ber of problems were discussed. At the
end of the interview, Mr Müsch made a
detailed offer for the supply of a tank
from the well and its exploitation as central supply reservoir for the industrial
water. The offer included a 4" submersible pump to supply the tank, plus two
GHV10 LOWARA pump sets equipped
with HYDOVAR®.
The solution offered and implemented
by UMATEC guarantees a constant and
reliable 8-bar operating water pressure
with a delivery of up to 20 m3/h. The previously installed 30 kW motor power was
reduced to 9.5 kW, enabling a considerable reduction in running costs. In the
region, UMATEC has supplied more than
50 -GHV10/... GHV20/... GHV30/... variable speed- with one, two, three pumps
pressure booster sets equipped with the
HYDROVAR® controller, mainly to the
various communes. Managers concur in
praising the convenience and operating
reliability of the systems and confirm
that the frequency regulation feature
enables them to obtain considerable
energy savings.
Lowara technology enters Monza’s
San Gerardo Hospital
Continuing its centuries-old tradition of
providing healthcare Monza's San
Gerardo hospital has
never ceased to project
itself towards the future.
Founded in the Middle
Ages it is the health
point of reference for
over 300,000 inhabitants of Monza and the
Brianza area and is also
the seat of the Faculty of
Medicine and Surgery of
Milano-Bicocca
University. It is no surprise, therefore, that it is
one
of
Lombardy's
eleven highly specialized
hospital institutions of
national importance.
In addition to its historical premises, the San
Gerardo also comprises
a second facility, built
recently in Monza's inner
suburbs.
The construction of a
new facility also obviously entailed the realization of a plumbing
system for distributing water for health
and sanitation uses in the various hospital wards.
Lowara technology was able to provide
the hospital with all the best solutions
for these applications. The Water
Technologies Group company supplied a
series of variable speed pressure booster
units for installation in various stations
in the San Gerardo to fully equip the
hospital.
Each of the nine units installed was
dimensioned on the basis of needs in
order to guarantee constant working
water pressure of 5 and 8 bar and a total
3
flow rate of 90 m3/h or 110 m /h,
depending on the station.
After a thorough assessment, Lowara's
SV16 series multistage vertical electric
pumps were found to be the most
appropriate for these needs. At the technological cutting edge, they guarantee
high hydraulic performance, great flexibility and the maximum reliability.
In particular, the pumps supplied have a
maximum flow rate of 24 m3/h and as
their main components on the pressure
booster units they have intake and output manifolds in AISI 304 stainless steel,
guaranteeing long life.
In detail, the Lowara supply to the San
Gerardo comprised:
• A type GVD40/SV1606F55T pressure
booster unit composed of 4 SV16
series vertical electric pumps, each
with a power of 5.5 kW, and heads
from 100 metres to 43 metres, equivalent to a total flow rate of 90 m3/h
• Three type GVD50/SV1606F55T pressure booster units with 5 SV16 series
vertical electric pumps, each with a
power of 5.5 kW, and heads from 100
metres to 43 metres, equivalent to a
total flow rate of 110 m3/h
• Three type GVD50/SV1608F75T pressure booster units composed of 5
SV16 series vertical electric pumps,
each with a power of 7.5 kW, and
heads from 133 metres to 57 metres,
equivalent to a total flow rate of 110
m3/h
• Two type GVD40/SV1605F55T pressure
booster units with 4 SV16 series vertical electric pumps, each with a power
of 5.5 kW, and heads from 83 metres
to 35.8 metres, equivalent to a total
flow rate of 90 m3/h.
Characterized by cyclical pump changes,
each unit installed in the San Gerardo is
equipped with a microprocessor control
system.
This is an automatic device coupled with
a frequency inverter which allows the
speed of the pressure booster units to be
modulated on the basis of the demand
for water from the users.
Basically, when there is a greater
demand for water in the hospital, the
working speed of the pumps increases,
thereby not only guaranteeing the distribution of water on the basis of the higher demand but especially a constant
working water pressure for all the users,
at any time of the day or night.
And this is not all: the advantages deriving from the use of the variable speed
systems can also be measured in economic terms. This is because the effective use of the pumps reduces energy
costs. When demand from users is low
the pumps operate at lower speeds and
therefore power consumption also
drops.
Commissioning and final testing of the
units installed in the San Gerardo were
completed by specialized Lowara engineers.
Formula 1 in Bahrein
One of the most prestigious projects in
the Kingdom of Bahrain turns into reality in the first quarter of 2004. The
Kingdom of Bahrain has signed a longterm agreement with FIA Formula One
World Championships to host the
Formula 1 Racing from 2004.
The scope of the work included the construction of infrastructure, stands, racetrack, 9-storey VIP tower, Technical
Resource Centre, Media Centre for 500
journalists and dedicated buildings for
participating teams. The site can accommodate a total capacity of 50,000 spectators including a grand stand for
10,000 spectators with first class hospitality suites.
worked closely with consultants M/s
Tilke of Germany to provide the water
supply systems for the project.
The pump systems supplied include
water supply pressure booster sets that
are regulated with variable speed drives
using the Lowara multistage range with
Hydrovar® drives.
In addition pump packages include the
mains water, fire hose reel and sprinkler
sets and sewage pumps lifting stations.
The Lowara authorised distributor for
Bahrain, M.H. Al Mahroos B.S.C. ( C )
If you think that some of your own installations evoke the key concept of "providing solutions to our clients", drop us a line and we'll find a way to transform the data you provide
into yet another success story - a success that we have achieved together. Only you can
help us here; give us a shout and let us know!
LowaraNews
3
4
LowaraNews
continued from page. 1
Efficient Lowara pumps in an imposing
monument, the elevated water reservoir
in Eilenburg
Since then this task has been performed
by a LOWARA pressure booster set.
Technical data: The Eilenburg elevated
water tank was built by Dyckerhoff &
Widmann in 1916, when demand for
this type of reservoir was already declining, to serve the existing celluloid factory. The tower, measuring exactly 60.5
meters in height, housed four elevated
tanks with a capacity of 1000, 500, 65
and 20 cubic meters, which were disassembled after improvement work was
begun in December 2002, though the
intermediate floors of the tower were
maintained. Moreover, the basement
houses an underground tank with a
water storage capacity of 500 cubic
meters. The tower's water loads are supported by ten pillars made of reinforced
concrete. The Eilenburg tower was created in the so-called Intze configuration
from the name of its builder. As the bottom shape of the Intze tanks is extremely complex, this type is only rarely found.
As regards this sort of structure, the
best-known elevated water reservoir is
probably the one built in 1097 in BerlinSpandau. Outlook for the building: In
the year 2000 the city of Eilenburg,
which owns the tower, ordered a survey
of the condition of the elevated water
reservoir. Thanks to the generous, albeit
temporary, financial support provided by
the Government and the employment
bureau (employment support fund),
work was started in December 2002 to
redevelop this symbol of the town, at an
estimated cost of two million Euros.
Construction of a pressure boosting station was completed in the spring of
2003, enabling 1000 cubic meters of
water stored in the renewed underground tank to be available at all times
as a reserve to be used for firefighting
purposes in the industrial district. This
enabled the disassembly of the two elevated tanks. In April 2003, scaffolding
was erected in order to start renovation
work on the roof and the front. In late
September, the skylight turret, consisting of three sections, measuring four
meters and weighing twelve tons, was
lifted using a crane. Since December
2003, the elevated water reservoir have
a sparkling new light grey-beige appearance.
“Aquatherm 2004” Show - Vogel
The success of Vogel participation in the
most important Austrian trade fair for
the domestic sector, “Aquatherm 2004“,
went far beyond our wildest expectations.
Thanks to the active commitment of our
staff, we left an excellent impression
with visitors to our 220 m2 stand. About
21,000 visitors clearly confirmed the
importance of this specialist event in
which 297 exhibitors took part. The fair
took place at “Messezentrum Neu“, the
new Vienna exhibition centre.
The key four areas of the new and attractively designed concept stand were the
applications for “Home and garden“,
“Residential sector“, “Industrial Uses“
staff in the various meeting areas.
The new 2004 catalogue of products for
domestic and residential use, was also
presented during Aquatherm. This totally updated 320-page volume includes all
product ranges and has the 2004 price
list.
Bahrein
Garden Fair
2004
tions, all set inside a very agreeable setting.
Some pump models were prepared just
in time for the fair and earned special
attention from the public. The “Old
pump – new drive“ area which explained
how to fit existing pumps with the
Hydrovar®
frequency
converter
(Retrofit) was also of great interest.
In spite of the limited assembly time, 20
models were assembled in the open and
easily-accessible stand.
Videos and images projected onto a
giant screen and with 4 luminous
columns installed in the four corners of
the stand, explained how our products
work and what they can do as well as
illustrating the vast field of use of pumps
and adjustment devices.
and “Water techniques“. 2004 highlights were the Hydrovar® retrofit,
organised by our Technical Assistance
Service, and the sensor-free Hydrovar®.
The active support of our staff allowed
us to extend our presence at the fair and
create a very inviting stand featuring
giant screen graphics and an open layout of models, products and innova-
The Ministry of Commerce in Bahrain,
under the patronage of His Majesty King
Hamad bin Isa Al Khakifa, the King of
Bahrain, conducted “Bahrain Garden Fair
2004” at the Bahrain International
Exhibition Centre from last 18th to 21st of
March 2004.
The organizers have selected the venue,
which has been established a vital meeting point for the business and social
community in Bahrain. Hence, this Fair
will be a winning formula to create new
dimension for all business as well as professional people in Bahrain and in the
region.
The major exhibitors include manufacturers/distributors of Aqua Culture,
Gardening Equipment & Tools, Garden
Lighting, Pumps & Pipes, Swimming Pool
Equipment,
Irrigation
Systems,
Sprinklers, Water Fountains, etc.
The Lowara distributor “Al Mahroos” displayed the following ‘Lowara’ products
at the Fair:
· CEAM SERIES PUMP WITH DOMINO
· BORE-WELL PUMPS – GS & FZ SERIES
· SV SERIES BOOSTER SETS
· SUBMERSIBLE PUMPS – DOC, DOMO,
DIGGER
· FHE/SHE SERIES PUMPS
· HYDROVAR®
The crowds of visitors evidently felt at
home at the new stand and took the
opportunity of talking with the stand
MCE 2004 - Milan: Lowara
solution provider
The 34th Edition of the
E x p o c o m f o r t
Convention Show was
held at the beginning of
March in Milan and for
the occasion Lowara
presented the market
with its new range of SV
pumps
completely
redesigned and extended with the dual objective of maximising both
the motor and hydraulic
output provided.
With 256 sq m display
space, the Lowara stand
offered demonstrations
of a series of applications for these new
pumps that included
waste water treatment
with an inverse osmosis
unit, a booster unit for
commercial building,
another
pressure
booster in an underground tank for fire fighting, a retrofit
system with a sensor-less Hydrovar®
variable speed drive, and other pumping
systems controlled by frequency converters like the Hydrovar® and Teknospeed
models.
All this was coherent with Lowara's
image as a Solution Provider capable of
offering its clients solutions that provide
adequate response to all their water
handling needs.
In addition to the new products, the
entertainment area inside the company's
stand scored remarkable success with its
14-seat screening room that offered visitors an amusing three-dimensional film
experience together with Loop - the
Trade Fair
FIERA INTERNAZIONALE
DELLA SARDEGNA
Cagliari - Italy
from April 29th to May 10th 2004
Lowara attended the 56th edition of FIERA INTERNAZIONALE
DELLA SARDEGNA helded last April 29 to May 10 2004 in
Cagliari.
Trade Fair SHK (Sanitary-Heating-Air
Conditioning)
The SHK 2004 which took place from 16th to 20th of March in
Essen is considered to be the most important trade fair of the
whole branch in Germany this year. As a local fair in NorthRhine-Westphalia, the economical strongest and most populous federal state, the SHK is a mirror of the current trends of
the market and future technologies and a barometer for the
economical mood.
We presented LOWARA with our own booth of 24m2 in hall 6.
solution Provider fantasy figure created
for Lowara assigned the task of illustrating the product features and technological solutions developed by the company.
3D technology and Loop will always be
part of the Lowara world, and at the
new LTC (Lowara Training Centre) in
Montecchio Maggiore has its own 3D
projection rooms where each training
session will begin with a screening of
Loop and his adventures.
Trade Fair
H2O ACCADUEO
Ferrara - Italy
from 19th to 21th May 2004
Lowara attended seventh session of H2O ACCADUEO, the fair
featuring technology for the treatment and distribution of
potable and waste water to be held in Ferrara last May 2004
from 19nd to 21th.
Trade Fair
Bauma 2004 - LOWARA with its own
exhibition stand
For a long time the bauma has been the most important exhibition of the world for machinery, vehicles and equipment in
the building and mining sector. Between the 29th of March
and the 04th of April more than 2800 exhibitors welcomed
about 410.000 visitors on a exhibition space of 495.000 m2.
The exhibitors came from 48 and the visitors from 157 different countries.
LowaraNews
5
LowaraNews
6
My name is Loop,
J Was born last 1st december 2003
An engaging, eloquent and versatile personality, the
ideal solution to provide support in the Lowara product
communication not always as easy as it looks.
LOOP was born to make technical communication more
efficient, more inviting and comprehensible, and give
added value to the Lowara brand. LOOP the mascot is
destined to play a big part in company communication
strategies from now on.
First presented in Milan at the Expocomfort Convention
Show 2004, LOOP has played a starring role ever since his
debut: as the protagonist of a state-of-the-art stereoscopic film - one of the first created in Italy for industrial
communication - he was immediately popular with audiences and critics alike, as his numerous appearances in
screenings continuously projected at Lowara trade fair
stands have shown.
LOOP is a graphic development of the Lowara trademark
able to explain the technical concepts behind Lowara
technologies and their application with the aid of a little
animation . In tune with his “transformational” spirit
LOOP turns into a gadget customisation, and appears in
the company website as a authentic video trailer, a quick
sneak preview in stereoscopic 3D shows all his charm
which can be found in the CD set complete with personalised anaglyphic glasses that permit the viewing of the
LOOP
NEW 3D
STEREOSCOPIC
VIDEO
At the Lowara Training Centre, a
specific machine was installed for
stereoscopic video viewing and
every training will start with a 3D
video and Loop will be asked to go
to another mission.
So, see you soon with other new
stories!
stereoscopic film and is the guest of honour at the
Lowara Training Centre provided with all the equipment
for stereoscopic viewing already provided to training session participants.
And that's not all, because in the context of a precise
integrated communication strategy LOOP will be ordered
to bring many other “Solution Provider” missions in the
field of advertising and corporate communication to successful completion, and whenever the need for explanation, clarification, communication or the promotion of
the Lowara brand and its technologies arises.
LOOP has been assigned the mission of clarifying the
Lowara mission: to conceive and create solutions for specific needs and not merely supply products, even products of high technology. There's a big difference. Not
only because customer relationships and loyalty are
based on the detailed comprehension of user needs, but
also because technical supply goes far beyond - and this
is one of Lowara's winning cards - the product to include
pre and post assistance, ongoing personnel training and
the ability to develop newer and newer technological
proposals.
International markets are evolving faster and faster, but
never as fast as LOOP, the bright and bubbly Lowara
mascot.
LOOP on the Internet Web Site
On every Lowara Web site, accessed from a specific DOWNLOAD
area, it is possible to see a small preview of the Stereoscopic
3D Video.
New 3D Stereoscopic Video. Watch
the Trailer! Enjoy an exciting threedimensional experience with Loop.
Small preview of 3D Stereoscopic Video
Special anaglyphic glasses required
3D stereoscopy = three-dimensional viewing
Stereoscopy enables you to view threedimensional images; it gives you the
feeling of being inside the image and
able to touch the objects displayed.
Who is Loop? ...discover it by yourself!
Take a look at some of the scenes from
the 3D video.
www.lowara.com
LOOP customised
gadgets
"LOOP"
"LOOP"
"LOOP"
Tie
"LOOP"
"LOOP"
"LOOP"
Key rings
Bags TNT
Sweets
LOOP - gadget
CD SET PC compatible
“CD KIT” SV
T-SHIRTS M
T-SHIRTS L
T-SHIRTS XL
Sweets with a Loop image
• The CD will be distributed
inside a plastic pocket together
with the special anaglyphic
glasses.
• From the first screen you can
choose 3 options:
Key-ring with
Loop on the
back
• 3D Video
• 3D Video Stereoscopic
• SV Documentation in
.PDF format
LowaraNews
7
The SV Series has
been expanded and updated
Lowara presents its updated SV pump
range, which has been completely redesigned and expanded to provide superior performances and advanced technological solutions.
The Lowara SV series features vertical
multistage electric pumps made of stainless steel, ideally suited for a large number of applications including water treatment (reverse osmosis, ultrafiltration,
demineralization, softening and distillation systems), water supply (filtration
and distribution from water systems,
pressure boosting in networks or booster packagers), light industry (cleaning
and washing systems, firefighting systems, boilers, cooling liquids for
machine tools, cooling and air conditioning, pumping of acid and alkaline
solutions, oils and alcohols) and irrigation (golf courses, flood irrigation).
All the materials used in the manufacture of this updated range of SV pumps
are suitable for drinking water applications (WRAS certified).
The new Lowara SV pumps have been redesigned to meet the
dual goal of maximizing
the performance of the
liquid end and motor
and of reducing the
maintenance requirements to a minimum in
order to make the
pumps suitable for
a wide range of
applications.
In particular, special
attention was given to
reducing axial thrusts of
the liquid end, typical
of pumps with a multistage
configuration.
This allows standard
motors to be mounted
without any need for
intermediate devices
which could have an
adverse effect on the
overall performance of
the pumps.
Moreover, the improved
efficiency of the new pumps enables
energy consumption to be substantially
reduced, which means that the pumps
are less expensive to run. Their operation
is also more silent: the noise levels have
been reduced for greater customer satisfaction.
From small to large: the range is wider.
With the introduction of four new models (SV 33, SV 46, SV 66 and SV 92)
Lowara has also significantly expanded
the application range of this series of
pumps, which now features capacities of
up to 120 m3/h and heads up to 330 m.
New Documentation SV
191002310 SV 2-16 TECHN. CAT. IT
191002311 SV 2-16 TECHN. CAT. EN
191002312 SV 2-16 TECHN. CAT. FR
191002313 SV 2-16 TECHN. CAT. DE
191002319 SV 2-16 TECHN. CAT. PT
191002318 SV 2-16 TECHN. CAT. NL
PRESTIGE SV SITE PRESTIGE SV SITE PRESTIGE SV SITE
LOWARA SV RANGE:
GLOBAL SOLUTIONS
AROUND THE WORLD
191002320 SV LANCIO TECHN. CAT. IT
191002321 SV LANCIO TECHN. CAT. EN
191002322 SV LANCIO TECHN. CAT. FR
191002323 SV LANCIO TECHN. CAT. DE
191002329 SV LANCIO TECHN. CAT. PT
191002357 SV LANCIO TECHN. CAT. TR
R TECHNOLOGY EXCELLENCE IN WATER TECHNOLOGY EXCELLENCE IN WATER TECHNOLOGY
VERTICAL
MULTISTAGE
ELECTRIC PUMPS
191002331 PRESTIGE SITE TECHN. CAT. EN
191002332 PRESTIGE SITE TECHN. CAT. DE
SV SERIES
191002270 SV TECHN. CAT. IT
191002271 SV TECHN. CAT. EN
191002272 SV TECHN. CAT. FR
191002273 SV TECHN. CAT. DE
191002279 SV TECHN. CAT. PT
191012301 60 Hz SV TECHN. CAT. EN
SV Series
Vertical Multistage
Electric Pumps
EDITION 07-2003
LowaraNews
8
Vertical Multistage Centrifugal
Electric Pumps
SV2-4-8-16 Series
NE
W
LA
SE
R
TE
CH
NO
LO
GY
On line documentation
A PDF file that summarises the list of all our technical and promotion product documentation, is
now available on-line.
This provides you with another handy tool that will
keep you up to date on the latest Lowara documentation.
The link to the respective page in the site is:
The file groups catalogue images, product codes
and the respective release dates.
The file will be regularly updated in real-time whenever a new catalogue comes out or a previous
issue is revised.
http//www.lowara.com/pdf/en/documentation.pdf
SERIE
DOC
EL
ET
SO
TR
MM OP
SP
OR ER OM
Le pom CH GIBI PE
LI
corros pe DOE
PE
• Piccoleane, di infilda pozzett
prel
gara
femmina (trasformabili in versione
flangiata tramite l’accessorio opzionale).
– 50 mm di passaggio dei corpi
solidi in sospensione.
– Girante bicanale o vortex in
acciaio inossidabile.
– Galleggiante a tubo.
3
GS
•
•
•
•
SERIE
GS
ERSE
4”
MM
E SOI DA
POMP
POZZ
PER
•
NI .
ZIO
ICA ento idrico
ionam
APPL
ovvig
•
ia.
a piogg
• Appr
zione
e.
azion
• Irriga
urizz
io.
ne.
• Press
cend
ua, fonta
ICI
• Antin
i d’acq
ERIST
•Gioch
RATT /h.
3
CA a 21 m
lettro
m.
o dell’e
DATItate fino
a 340
sim
fino
mas
pom
pa
m.
ro
nze
• Por
.
omb
vale
ne 150 g/m .
mm
d’ing
• Pre
etro icavo): 99 di immersio ata 150
a
bocc
ità
copr
ia toller radiali)
• Diam
so il
fond
sabb
nti
pro
(inclu
a
ntità
di
- 6GS
(gira
0,25
re da
la di
ane
.
rrat
i com
e
con
SISTEMA DI TENUTA
DRIVELUB SEAL SYSTEM
•
Il motore elettrico è a tenuta stagna grazie al
sistema multiplo di tenute con camera d’olio
interposta.
Il V-ring, la tenuta meccanica in
carburo di silicio estremamente resistente
all’abrasione e all’usura, ed infine una tenuta
a labbro costantemente lubrificata mediante il
sistema DRIVELUB, costituiscono una
barriera efficientissima contro le infiltrazioni.
TABELLA MATERIALI
COMPONENTE
Corpo pompa,
Cassa motore
Girante DOMO 7 (VX)
Girante DOMO 10-15-20 (VX)
Tenuta meccanica
inferiore
Tenuta a labbro superiore
Sporgenza d’albero
Maniglia
MATERIALE
ACCIAIO INOX
(AISI 304 - DIN 1.4301)
NYLON RINFORZATO
CON FIBRA DI VETRO
•
•
•
•
•
•
•
®
304
ACCIAIO INOX
(AISI 304 - DIN 1.4301)
INOX
- DIN
1.430
1)
(AISI ACCIA
416 IO INOX
- DIN
GOMM
1.400
5)
A NITRIL
(NBR)
ICA
CARBURO DI SILICIO/
CARBURO DI SILICIO
GOMMA NITRILICA (NBR)
ACCIAIO INOX
(AISI 304 - DIN 1.4301)
NYLON
ta
testa
rata nella peso della
o integ
are il
te sulla
non ritorn da scaric
d’arie
ori.
tale
colpi
accia
na d’acq salvaguard
,
colon
zati in urare la
e un
ta stessa rna realiz
testa
per assic stezza
lante
fuso
robu
ta e
a
la
le micro sione,
re.
• Testa
idabi
corro
moto
inoss
1 4
oni 8GS
da 2”.
moto
• Versi
data
inale
man
li inte
uali
modo
ti e diffus
event
• Valvo
ita in
giran
ua ed
esegu
ando
io
3
sim
qua
li) bocc
- 4GS
• Mas
assia
sima
- 2GS
nti semi
• Mas
(gira
oni 1GSL1” / .
kW.
da
- 16GS
• Versi
data
a 7,5
- 12GS
man
nerale
o Ge
Catalog
traz
ione i o vasc
o scar he di
racc
rime ichi di
olta
lava
nto
he di
•
DATI CARATTERISTICI
Cavo di alimentazione in neoprene tipo H07RN-F
(5 m di cavo ad uso interno; 10 m ad uso esterno).
Massima profondità di immersione: 5 m.
Versioni:
Monofase 220-240 V 50 Hz 2 poli.
Trifase 380-415 V 50 Hz 2 poli.
Potenza motore:
Da 0,55 kW a 1,1 kW per le versioni monofase.
Da 0,55 kW a 1,5 kW per le versioni trifase.
Le versioni monofase sono corredate di:
Galleggiante premontato (disponibile anche
senza, a richiesta).
Condensatore integrato (escluso DOMO 15 e
DOMO 15 VX con quadretto di comando sul cavo).
Motoprotettore termico.
Le versioni DOMO 7 e DOMO 7VX prevedono:
– Bocca di mandata da Rp 1”1/2 (gas femmina).
– 35 mm di passaggio dei corpi solidi in
sospensione.
– Girante in nylon rinforzato con fibra di
vetro (disponibile anche in acciaio inossidabile).
Le versioni DOMO 10-15-20 e DOMO 10-15-20 VX
prevedono:
– Bocca di mandata da 2” gas
ento
atoi
d’ac
, vasc
qua
he.
, font
ane
.
CA
RA
pom peratu
TT
pa parz ra
ER
Mo
ialm massim ISTI
tor
ente
ea
Mas
som a del CI
sim
sec
a
mer
co.
liqu
Iso
Mo
sa.
lam profond
ido
top
ent
ità di
Gra
40
rot
inte
do
o
°C con
ett
rrom
La DO di prot in cla immersio
ore
pere
caso
ezio
sse
C3
di surr l’alimen termic
fino
ne IP68 B. ne: 5 m.
ha
5m
a
di cavo iscaldam tazione o per
.
sosp 7 m, portata
este
10
ensi
ento
dell
per
rno.
mm fino a 145
La DO one.
a pom
.
uso
E’ disp
di
inte
C7
pa in
l/m
SIST
fino
pas
rno;
in
sag
a 11 ha port onibile
10 m
EM
LA
in sosp
gio e prev
solo
ata
m,
per
alen
fino
libe
BA
in
uso
za
La DO ensione 10 mm
a 225 versione ro di
DI
Il mot LIP
di
SE TENU
mon solidi in
prev C 7VX .
pas l/min
a lab ore elet
AL
ofas
alen
sag
ha
e
e.
prev
za mas
sosp
bro trico è
port
SY TA
gio
Per
alen
ensi
ata
prot
ST
(LIP
evit
libe
sim
one
fino
Disp
are
ro di za
dan
sea etto da EM
con a, può
onib
a
che
neg
solid
dim
pom 180
ile
tre
bass
le tenu l).
giat
i
l’eff
l/m
ensi
pare
a” che su rich
ten
ee
icien
te
in
one
DOC
quin
ute
iesta
a
e 7
za,
con
mas liquidi
di ne labbro
7. Esso può esse
, il
è
m di
sim
tro
pav
ven
ven
a di con sol
pal prevista
re mon“dispos
allo
perm
ime
ga com gan
ntan
ett
nto
o
Vers
tato itivo per 20 mm idi in
atu la
a
allag ette di
tenu
prom
ioni
sia su
aspi
pros
.
ta, unitle particell ra del
ato
: Mo
essa
razi
(fino
ciug
V-r
DOC
nof
e solid la gir
ame
one
ing
are
a3
ase
A rich
Tri
nte
com 3 che
sull’
ant
mm
fas
220
al dop e dal
albe
di acq pletame su
grup e che
gall iesta son e 380
V
ro.
pio
egg
ua
-415 50 Hz
nte
o
Lab po di
TA
iant
Le
2 poli residua). un
V 50
e (SG disponib
irin
BE
ver
to
(285
Hz
ili
)
sio
LL
Gal
e al
ni mo o gallegg versioni 2 poli
0
leg
A
COM
gia
(285 min –1).
MAT
auto
Corpo
PON
a 60
nof
iant
nte
0
mat
e
ENT
Griglia pomp
a,
ER
ico della pre ase han a tubo Hz o senz min –1).
E
rich
Manig di aspira
mo
iesta
.
IALI
Suppo lia,
zione,
a
nta no:
, SG).
pom
Girant rto superi
e
MAT
Con pa (disp to per
ore,
Camic
ERIA
il funz
den
onib
Cassa ia estern
LE
sat
Coper motor a,
ore ile anch ionamen
e,
Viti chio inferio
e senz
inte
to in
NORY
e tiranti
L
gra
re,
a
Sporg
to nella a
enza
d’albe
pom
ro
Elasto
pa.
(AISI ACCIA
meri
IO
•
•
•
•
•
APPLICAZIONI
Servizio continuo con liquido a 35°C e pompa
totalmente immersa.
irrig
azio
ievo
• Svuotam
da vasc ni a scor
• Trav ges e can d’emergeraccolta di di orti o ggi domdi acque
estic
di
acq
• Giochiasi di serb tine. nza di loca
ue piov giardini i.
DA
• TemTI
• Movimentazione di acque luride (nelle versioni VX anche
con corpi filamentosi in sospensione).
• Svuotamento pozzi di raccolta, liquami da scarichi civili
e acque usate in generale.
• Prosciugamento di ambienti allagati.
• Giochi d’acqua, fontane.
• Motore a secco (isolamento classe F).
• Grado di protezione IP68.
•
AP
DO
C
ELETTROPOMPE
SOMMERGIBILI
PER ACQUE CARICHE
Le elettropompe della serie DOMO sono
disponibili sia con girante bicanale sia con
girante vortex (DOMO VX).
Possibilità di pompaggio di solidi in sospensione
fino a 50 mm (35 mm nel caso delle DOMO 7 e
DOMO 7VX).
Quattro versioni base con potenze nominali da
0,55 kW (0,75 HP) a 1,5 kW (2 HP).
Sistema di tenuta DRIVELUB SEAL SYSTEM.
• Portate fino a 40 m /h.
• Prevalenze fino a 14,8 m.
•
R AC
C son
in tre ione,
o
di
QU
Dispon version ingom versat
E
ibile i base bro ridoili, resi
Vor
sten
tex.
la ver con
ti alla
pot tto.
sion
e DO enze Sono disp
PL
C 7VX da 0,3
oni
ICAZ
• Svuotam
a 0,7 bili
con
IONI
gira
ento
piov
nte kW.
DOMO
SERIE DOMO
0,25
Hz da
V 50
e
ppiat
col
alla
e acco
ento
enza
esser
re F4.
resist
ppiam possono
oppu
o acco
GS
ri 4OS
rigid
pe serie
a moto
re la
Le pom temente
vede
feren
ri 4OS ogo.
indif
dei moto o catal
ORE
iche
MOT
to stess
terist
ques
carat
iva in
Per le
LI
ne relat
sezio
a
Gene
ral Ca
talog
ue
60Hz
•
a nom
240
enz
230kW.
a 7,5
sta nel
da 0,37
e previ
ne
esser
re sezio
V 50
co deve
(vede
2,2 kW. 380-415
ccari
TERIA
tente
ase
MA
dell’u
da sovra
RIALE
Trif
inale
zione ndo a cura
LLA
MATE
nom
prote
one
ABILE
TABE
tensi
INOSSIS1.4305)
e
TE
tto la
ACCIAIO - DIN
ment
ONEN
303
A (NBR)
(AISI
i equa
ri elettr zione rispe
COMP
NITRILIC ABILE
orar
quad
e,
GOMMA INOSSID
1.4319)VETRO
enti
superior
ima devia
ACCIAIO - DIN
DI
ori F4). motori
iam
Testata valvola,
302
Mass
.
/FIBRA
(mot
(AISI
avv
Lanterna
Piattello
TANICA
/-10%
BONATO
, 20
valvola, valvola
kW con giori.
ero di
DI VETRO
POLIURE
Sede
+6%
POLICAR
ione
valvola
/FIBRA
num
RESINA
ori 4OS) fino a 2,2
Guarnizdi ritegno
imo
BONATO
nze mag isce il
(mot
le
Anello
Mass
POLICAR
e
pote
: 30
onta
per
che lamb
buiti
o superior
orizz
ri F4
ABILE
distri
Support tto
cqua
ento
INOSSID
e,
Cuscine e, girante
1.4301)
ionam
con moto a dell’a
ACCIAIO - DIN
Funz
Diffusor porta diffusor
sim
304
o F4,
(AISI
mas
Scatola ,
40S
serie
tura
Spessorepompa,
pera
Albero esterna,
.
Tem
Camicia ale,
E
re: 30°C
Distanzi
moto
ICH
Filtro,
Vo
• Pot
230
oni:
e 220• Versi
ofas
Hz
Mon
• Laquadro di coma
ici).
•
•
PE
OM
TROPGHE
ELET RIFU
TI
AN
CENT OGIR
I
MON RANT
GI
E BI
•
•
IST
TTER IVE
CARA RUTT
COST
ento
rasam
ne. Il
rasio
nti,
all’ab
ti flotta
ente
ente
PA
e resist con le giran estremam
POM
uzion
zione
inato
Costr
gura
ale comb una confi
front
ono
ne.
ntisc
rasio
gara
all’ab
ente
resist
Giunto, o
Copricav
ELETTROPOMPE
SOMMERGIBILI
PER ACQUE
CARICHE E PER
USI INDUSTRIALI
E 04-2003
DOC
EDIZION
MPE
ROPO
ELETT ERSE PER
SOMM DA
POZZI
6”
4” -
z
50 H
A
A-C
E CE
SERI
•
UME
go
Catalo
SERIE
FDL, FDLV, FDLT, FXDL, FBDL
le
o Genera
Catalog
NTA
E
ZION
C
/ DO
TIO
NTA
UME
della
Profilo
IT
Z6-FZ
N6
02
Ed. 02/
EN
271
191000
cod.
IT
02
191000
cod.
Ed. 10/
342
03
191000
cod.
Ed. 04/
343
FR
01
191000
cod.
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345
DE
03
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cod.
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349
ES
01
191000
cod.
Ed. 11/
34C
PT
191000
cod.
EN
Folder
IT
Sales
FHS
EN
PT
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Ed. 11/
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cod.
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311
191007
cod.
Folder
IT
Sales
FCS
EN
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cod.
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cod.
Ed. 09/
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191002
cod.
04
EDIZIONE 06-2003
i
dott
Pro wara
Lo
ma
Gam mersi
Som
Ed.
270
191000
cod.
gue
Catalo 02/03
Ed.
eneral
ale/G cod. 191000340 Ed. 03/03
Gener
341
RU
, OZ6-F
SERIE
A, GS
SCUB
N
Profile
pany
tà/Com
Socie
02/02
Ed. 02/
lder
320
04
les Fo cod. 191002
Ed. 02/
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-62 Sa
IT
04
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cod.
SV 33
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EDIZIONE
05-2003
EN
03
Ed. 03/
lder
les Fo 191007720
03
AR Sa IT cod. 007722 Ed. 06/ 03
ROV
191
Ed. 09/
cod.
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007729
FR
PT
FR
DE
ompe
Elettropadio Vertica
Multist
li Serie
PT
SV
TR
191
cod.
®
E
STIG
ar
Hydrov
PRE
310
Folder cod. 191002
Sales
311
16
SV 2-
Centrif
li
ompe
Elettropadio Vertica
16
4, 8,
Multist
SV2,
04
Ed. 01/
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Ed. 01/
IT
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cod.
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cod.
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cod.
ughe
NL
Serie
NUOVA
Lowara in Saudi Arabia
Lowara are now dealing in KSA with a
new distributor network.
Lowara have started to distribute the
product in the Kingdom of Saudi Arabia
with
Ahmed Ramadhan Juma Est.,
company.
Ahmed Ramadhan Juma group is one of
the oldest business establishments in the
Arabian Gulf region, with headquarters
in Dubai its business spread all over
United Arab Emirates, Saudi Arabia and
Oman.
In Saudi Arabia, with a head office in
Riyadh, and two branch offices in
Jeddah & Dammam and with a wide
local distributor coverage they are reaching all sectors of pump users. The company is separated in to retail sales and
projects sales.
All the showrooms are located at strategic locations which are a one-stop-shop,
offering 'total solutions and convenience
of access' to the customers. Through the
Retail Showroom, and a network of professional-third-party sales-outlets together
with their Projects Division, they can
offer a complete package of consultancy
for customers to select the right products and provide total solutions.
The network of showrooms is much
more than a point of sale or display area.
All the showrooms have the same facilities – Customer-friendly setup, easy- toselect product placement, and continuously trained Sales Consultants who are
well aware of
the product
range
and
applications.
The Projects
Department
has specialists who visit
the
customers
at
their sites to
study their
requirements
and recommend suitable products for the right application.
The Projects' sales Engineers and
Technical Sales Representatives at ARJCENTRES are specialists who study the
customers' requirements and offer Total
Solutions.
With in house facilities to fabricate
booster pump sets, water transfer pump
sets, fire-fighting pump sets and irriga-
TECNO
LOGIA
LASER
tion pump sets, they are fully geared up
to supply the required pump solution
package.
A total of 36 representative make-up a
highly motivated professional staff are
totally dedicated for the Saudi market,
and their knowledge is regularly updated through continuous training, both in
house and external to acquire new skills
to help them serve the customers in a
better way. Training is also provided to
the clients' representatives, product seminars are conducted for the engineers
regularly at the head office and on the
site or client premises.
Recently in April 2004 Lowara with the
collaboration of ARJ organised Seminars
in Kingdom of Saudi Arabia. In Riyadh
on April 3, 2004, at “Four Seasons
Hotel” 100 consultants, contractors and
dealers attended the seminar. In Jeddah
on April 6 at the new “Hilton Hotel,
another seminar with 120 attendees representing consultants, contractors, dealers and Ministry people.
04
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SV SITE
331
191002
cod.
DE
333
191002
cod.
PRESTIGE
SV SITE
PRESTIGE
SV RANGE:
LOWARA SOLUTIONS
GLOBAL THE WORLD
AROUND
E IN WATER
GY EXCELLENC
R TECHNOLO
1
Folder
Sales
GB
SV SITE
E IN WATER
GY EXCELLENC
TECHNOLO
GY
TECHNOLO
04
Ed. 02/
(WIP)
LowaraNews
9
PT
NL
Institutional
Lowara
Campaign
Europlan Italiana
Working toghether Lowara & Vogel have
more innovation, strengths and support.
The future is in our hands
Insieme con più innovazione, forza e servizio.
Lowara e Vogel il futuro è nelle nostre mani
Lowara e Vogel uniscono
le loro forze, le loro risorse
e condividono in modo
sinergico le loro tecnologie
per un futuro di risposte
avanzate e complete per
ogni
problema
di
pompaggio.
Così deve essere, perchè
la tecnologia è importante
ma è noto a tutti che
l’unione fa la forza.
Eccellenza nella tecnologia
dell’acqua
IT
www.lowara.com
EN
FR
Lowara and Vogel have
combined forces, to share
their
resources
and
technical
strengths to
provide
advanced
and
comprehensive solutions
for all pumping problems.
This is the clever thing to
do, as everyone knows in
unity there is strenghth.
News News News News News News News News News
LTC-Lowara Training Centre
Lowara considers thorough awareness
of the product and the correct technical
information for its ideal use to be fundamental requisites for both internal staff
members and international clients alike
in the attempt to reinforce its position in
an increasingly competitive market.
LTC, the Lowara Training Center, a modern and practical structure for the hosting of training activities, was built with
this precise purpose in mind. The hiring
in 2003 of a specialised training manag-
er,
mechanical
engineer
Enrico
Pianezzola, and the management of fulltime educational activities will permit
the satisfaction of the needs of various
types of user with a yearly calendar that
announces the training proposals
offered in advance.
In addition to clients who wish to learn
more about Lowara and visit its productive units, these training activities are
also dedicated to the company's own
personnel and those from various
European branches, whether they be
technicians, members of the sales force
or maintenance providers at authorised
assistance centers.
The types of course being offered - all
supported by computerised educational
material - vary as required by need: the
introductory course on the product provides a panoramic view of the Lowara
range by emphasising the key technological and commercial points of each
article. Specific examples of application
and a crash-course in fundamental engineering principles provide clients with
greater knowledge of how our products
can satisfy even the most different
requirements.
Lessons in theory are combined with
"hands-on" sessions that provide firsthand experience with the product conducted in a special classroom equipped
with working units, section-view models, and specific instrumentation.
The needs of the more technical public
can be met on request through
advanced product courses featuring
more-detailed technological content,
such those dealing with frequency variators, for example.
This complete training offer is not merely limited to the new LTC and can be
extended to the premises of clients and
distributors in every part of the world by
organising meetings ad hoc with specific courses structured as required by local
necessity with the maximum flexibility.
The launchings of new models, for
example, are performed in itinerant
fashion throughout Italy and around the
world in order to satisfy everyone's various "geographical" needs.
Here are the names of our "Train the
Trainer" course conductors:
Rui Campos PORTUGAL, Roland Welts
NETHERLANDS, Paul Winnet / Gary
Hickman UK, Rainer Schulz GERMANY,
Jean-Francois Serrault FRANCE, and
Christian Mold VOGEL.
The Lowara European branches also possess a technical training structure with
designated personnel who provide education activities throughout the territory
in complete independence by placing to
best advantage the know-how acquired
through the regular meetings for updating and exchange of material held for
European trainers at the Italian headquarters in order to promote progress in
a common direction and permit data
and information from different markets
to be shared.
The LTC classrooms, of course, are
always ready for students all year round:
the two conference halls are equipped
with audio amplification systems, video
projectors, screens and blackboards,
while other rooms are available for operative meeting, especially in the aptlyequipped room known as the “Pump
school” where trainees can safely interact with the product using test tanks
and acquire precious experience in
maintenance and inspection operations
on various products in the range.
The “Pump school” is equipped with
electric control panels and the respective
insulation and safety systems, compressed air instruments, workshop tool
kits, and electrical motor testing equipment, not to mention the various parts
of pumps, a number of test tanks, and a
few "section-view" demo pumps.
With over 80 days of training activity
and 600 people from 15 different
nations trained in 2003, LTC can safely
look to the future with optimism.
The Italian After Sales Service Team
The first official meeting of the members
of the Italian After Sales Service - a structure that constitutes a part of the new
Customer Service Group - was held,
2002 in Montecchio. On this occasion,
personnel participated in specific courses for increased awareness of single
products for the purpose of providing
correct post-sales assistance. The topics
of hazard evaluation and safety – two
fundamental aspects for all technicians
required to intervene on the systems and
installations made by our customers –
were presented and discussed, and specific equipment and clothing personalised with the Lowara After Sales Logo
that gives clients a better idea of the
quality of the service rendered were dis-
tributed to all team members.
Stefano Berni, Ciro Borrone, Pietro
Crisante, Natalino Lavinato, Guido
Oldrati, Alberto Ponzo and Giuseppe
Pozzo, with co-ordination and support
of Roberto Zanotto, have already been
working as a team closely in touch with
the needs of our customers.
Customers needs range from requests
for initial assistance upon the start of the
UNI fire-fighting and boosters and
Hydrovar units, to on-the-spot repair of
pumps that cannot be moved for system-related reasons.
The average of 180/200 site calls per
month indicates just how important
post-sales assistance service at the same
high level as the products purchased is
for our clients, and our After Sales Team
offers the best men for the job.
In demonstration of the appreciation for
the service rendered, numerous clients
have already signed programmed maintenance contracts that the After Sales
technicians propose on the occasion of
their visit.
ClubHouse
11
7
LowaraNews
12
The Lowara Mail
Newsletter’s
subscription is
always proceeding with
the 680 customer’s subscription to be
adviced.
In March 2004
another issue was
sent.
Future Lowara Trade Shows
METAV
Düsseldorf - DE - 15-19 June 2004
AQUATECH
Amsterdam - NL - 28 Sptember - 1 October 2004
CONCRETA
Porto - PT - 27-31 October 2004
EIMA
Bologna - IT - 10-14 Novembre 2004
ARTIBAT
Nantes - FR - 2-4 December 2004
March 2004 - Number 19
"TheLowaraMailNewsletter"
Summary:
1) New Technical Documentation
50Hz: New Technical Catalogue SV
(ITALIAN)
2) New Technical Documentation
50Hz: New Technical Catalogue SV
(ENGLISH)
3) New Technical Documentation
60Hz: New Technical Catalogue CO
(ENGLISH)
4) New Technical Documentation
60Hz: New Technical Catalogue
BOX (ENGLISH)
5) New Documentation SV2-16
series (DIFFERENT LANGUAGES)
LowaraNews
Four-monthly newsletter distributed
free-of-charge
Editor: Pierluigi Vidari
Editorial co-ordinator:
Market Communications, Lowara
Editor’s office: Lowara Srl
Tel. +39 0444 707111
Fax +39 0444 492109
e.mail [email protected]
Collaborators :
Claudia Beggiato, Mauro Caldarde,
Andrea Casera, Hannes Lauermann,
Duncan Lewis, Paolo Milan,
Enrico Pianezzola, Stefano Pitto,
Ulrich Schmidt
6) New LAUNCH documentation SV
pumps (DIFFERENT LANGUAGES)
7) New Documentation:
Watched the TRAILER of LOOP!
New 3D STEREOSCOPIC VIDEO.
8) Tip&Tricks: Do you know that on
our web site…
Next Show FIERA INTERNAZIONALE
DELLA SARDEGNA - Italy
Do you want to read the previous editions?
“The Lowara MailNewsletter" Previous
issues:
http://www.lowara.com/previous.php
Printed by: La Grafica Faggian S.r.l.
Via F. Severi, 2/4 - Campodarsego - PD
Registration with the Court of
Vicenza applied for