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67
A
write a formal letter
I can
Useful phrases for formal letters
fl
'#ffi§m
3$h June
?001
Services Ltd
Scoltish ProPertY
3 Union Terrace
GLASGOW
Use/Meaning
Phrase
Op""rg. htt"l
t
o^*ritirrg
to
informyouthatl
used for giving information.
tvillbe
leaving at the end ofJune.
I amwriting to inforruyou
of my intention
to terminate mY lease.
I am writing to enquire whellY,' : '
I reqret to inform You that '
I am itelightedto informAouthat
I amwriting inresponse to your appeal fot
aid
in...
Please accept
intention (to do sth) a plan to do sth
terminate sth end or stoP sth.
lease a legal agreement for renting a property'
used for ashing a question or mahing a request'
used for giving bad news,
used for giving good news'
used for replying to an advertisement, etc'
appeal for sth an urgent or sincere request for
people to give money, help. etc.
used for expressing apologies, sympathy, etc'
sincere expressing what you really think or feel'
my sincer e cond'olences'
genuine.
condolences the things you say to show sympathl'
svN
when sb has just died.
Opening a rePlY to a letter
Further to our meeting last week' ' ' '
FolTowing our converss'tion on 5 MaU, ' ' '
Inreplgto Yourletter of 7 lula, ' ' '
Withreference to your letter of 3 ltLne' ' '
Thqnk you t'or your
Tetter
to a previous conversation with the
receiver, or a letter/email from them'
*.,1 to..f".
'
concerning'''
neferrinq to something in a letter
Pleasefinilenclosed'acoPY of "
Asyouwill see frommY CV,I
'
Iwould liketo draw your attentionto ' ' '
concerning about. svN regarding'
used to refer to sth in the body of the letter or
included with it'
t" *f". to sth in the body of the letter'
"*d
that is relevant to the subiect ofthe letter'
Closinq a letter
Shoutdyou require any furthet information'
please ilo not hesftqtu tu contad mu
I wouldbe grateful if gou could contact me as
soon as possible.
I Took forw aril to meeting You'
I
lo ok
172
forw ar d to hearing
WRITTEN ENGLISH
fr om Aou'
-*-r"ly
"*d
or sth
at the end of a formal letter or offer
to make a request, or ask for action to be
tahen.
*"a
trit
used when you exPect a rePlY).
I
n"rn"rber to test Yoursel{
Q
Circte
the correct word(s).
1 Please accept my sincere condolence/condolences on the death of your father.
2 As you will see/read from my CV I have extensive experience rn marketing.
3 I am delighted/delighted to inform you that your application has been successful.
4 I look toward/forward to hearing from you.
5 Following/Following to our earlier conversation, I have now looked at the plan.
6 Thank you for your letter concerning/concerned the sale of your property.
7 Would/Should you require any further information, do not hesitate to contact me.
B I am writing in response forlto your appeal for assistance at Longhurst Farm in July
@
Write a more formal word or phrase with a similar meaning to the words in italics.
whether there has been any progress with my application
1 I am wrrting to ask /
you that the lnternational Sustainability
2 I am sorry I
to tell /
3
conference has been cancelled.
I am writing to inform you of my plan
/
to end
/
my Iease.
information, please fee/
free
5
/
After
lo get in touch with /
/
if you could send me the details about
@
me
/
the proposed changes.
On" word is missing from each sentence. What is it, and where does it go?
1 I am writing in to your article about supermarket packaging.
2 We look forward hearing from you.
3 I am writing reply to your letter of '17 October.
4 Thank you for your letter the pre-service training course at CDQ.
5 Please enclosed a copy of my birth certificate.
6 I am writing in reply to your for donations following the tsunami disaster.
7 Please accept my sincere on the death of your grandfather.
B I would like to your attentron to the final clause of the lease.
9 As you see from my CV I have extensive experience in sales and marketing.
10
Wlth toyour letterof 17 May, lam enclosing the documentsyou requested
@ Write sentences
)
suitable for formal letters.
'l
Ask a customer to get in touch with you before the weekend.
I would be grateful if you could contact me before the weekend.
Start a letter explaining that you saw an advertisement for a receptionist in yesterday's paper
2
Point out that you have included a photocopy of your driving licence in the envelope.
3
Mention a conversation you had with your client yesterday, and tell them that you now have the
necessary documents.
4
Saythat you are happy to give any more information needed about your qualif ications if they are
needed"
ll
5
Say
6
Explain to an interview candidate that they have been given the 1ob.
that you would like the .orpuny to send you a brochure and price
n"*"*ber to test yourself
lrst.
WRITTEN ENGLISH 173
B Advice on writing formal letters f,)
When writing a formal letter, firstly state
your purpose in the opening paragraph
It is crucial to adopt a suitable tone. Be
clear, concise, and to the point, avoiding
superfluous matter, but not too blunt or
abrupt. Keep the language plain and simple
where possible. Refer to sample letters on
the internet for further guidance.
in a straightforward manner. The body
of the letter should contain one or more
paragraphs, each dealing with a separate
aspect of the subject matter. The final
paragraph should spell out what you want
to happen next.
state sth
write or say sth clearly or flrmly.
to the point
straightforward
uncomplicated and easy to
understand. opp convoluted.
the main part of a book, article,
text, etc.
relevant and without any extra
information. svN pertinent.
superfluous
unnecessary.
saying what you think even ilit
offends or upsets people.
speaking or acting with felt
words and in a way that seems
unfriendly or rude. svus brusque.
body
subject matter
blunt
tone
the ideas or information in a book.
letter, painting, etc.
explain the details ofsth in a
simple, clear way.
the general attitude or feeling
concise
expressed in a piece of writing.
expressed clearly and without
spell sth out
abrupt
curt.
without unnecessary detail; clea:
an example. orsmall àffiouflt. r
plain
sample
.
sth to show what all of it is like.
using any unnecessary words.
@
@
according to the text above, are the following positive (p) or negative (N)?
1
The information was superfluous.
2
She writes in plain Englìsh.
3
The letter sounds curt.
4
It was to the point.
5
His style is very straightforward.
6
7
B
9
10
I
thought his email was quite abrupt.
The information was pertinent.
The tone was brusque.
lt was written in a convoluted way.
Her response was very blunt.
Complete the dialogues with a suitable word.
-
he
1
Did he say what he needed?
2
Her tone is rather brusque, isn't it? ^, Yes,
3
Did you find some model letters?
Yes,
-
Yes, I found some
4
He should tell her the problem clearly.
5
Did you enjoy the programme?
6
Was the complaint in the introduction?
7
ls
B
-
it very clearly
lfind it rather
-
Ietters on a website.
That's right; he's got to
it out.
No, I wasn't interested in the
- No, I put it in the
matter.
of the letter.
that detail really necessary? - No, it's
ls the letter easy to follow? - Yes, it's very
@ naour
YoU AND YOUR COUNTRY ls the advice in the text similar to the advice you woutc
give for formal letters in your own language? Where is it the same, and where does it diffe"
174
WRITTEN ENGLISH
ll
n"r"*ber
to test yourse'
5 1 never
7 good news
2 sorry
8 justifies the means
3 once
9 don't make a right
4 lie
10 strikes twice
5 perfect
11 than cure
6 better than one 12 for an eye
7 1 Practice makes perfect.
2
3
4
5
6
of
7
8
9
Two heads are better than one.
You're only young once.
Blood is thicker than water.
No news is good news.
Money talks.
Two wrongs don't make a right.
Better late than never.
he
:er
Unit 57
11 condolences
2 see
3 delighted
to
4 forward
2 'l
3
Unit 68
1 1 thus/hence
2 albeit
3 notwithstanding
2t
2
enquire
I
would be grateful, concerning
'l I am writing in response to your article
about supermarket packaging.
2 We look forward to hearing from you.
3 I am writing in reply to your letter of 17
October.
Thank you for your letter concerning/
regarding the pre-service training course
at CDQ.
Please
find enclosed a copy of my birth
certif icate.
donations following the tsunami disaster.
7 Please accept my sincere condolences
on
the death of your grandfather.
I would like to draw your attention to the
final clause of the lease.
9 As you will see from my CV I have extensive
experience in sales and marketing.
10 With reference to your letter of 17 May,l
8
am enclosing the documents you requested.
Possible answers:
1
2
I am writing in response to your
advertisement for a receptionist in
yesterday's paper.
Please find enclosed a photocopy of my
driving licence.
4
5
6
prior to
in view of
Hitherto
henceforth
thus/hence
3 Prior to
4 With regard to/Regarding/Concerning
5 Notwithstanding
6 ln conclusion
Unit 69
1 1 sum up / summarize
5
2 assessment
6
3 narrator
l
4 assess/evaluate g
21 narrative
5
2 summary
3
31
incoherent
present
criteria
8 discursive
condemnation
4 exemplif ied
2 conclusion
3 hypothesize
1
criterion
presentation
argument
6 command
7 reg ister
4 stylistic
6 I am writing in reply to your appeal for
4
5
documents.
Should you require any further
information about my qualifications, please do not hesitate to contact me_
I would be grateful if you could send me
brochure and price list.
I am delighted to inform you that your
application has been successful/ that you
have been given the job/post.
P
5 Following
6 concerning
7 Should
8to
contact
Following/Further to, conversation,
4
a
lN
3N 5 P 7
9N
2P 4 P 6 N 8N 10N
'l stated
5 su bject
2 abrupt/curt/rude 6 body
3 sample
7 su perf luous/irreleva nt
4 spell
8 stra ightforward
2 regret, inform
3 intention, terminate
4 Should, require, further, do not hesitate,
5
Following/Further to our conversation
y.esterday, I now have the necessary
6
Live and let live.
10 Let sleeping dogs Iie.
11 Love is blind.
12 An eye for an eye.
o?
3
5
6
assertion
justif ication
5he outlined her ideas.
2 She had one hypothesis.
3 She highlighted certain points.
4 She wouldn't condone his behaviour.
5 She didn't adopt a clear position.
6 She went on to explore the idea in more
7
8
depth.
She couldn't
justify her ideas.
ln the end, she sat on the fence.
Unit 70
1 1 betrayal
2 portrayal
3 defiance
4 embodiment
6 insanity
7 resilient
8 merciful/merciless
9 pitiful
ANSWER KEY 223