EMC Network

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EMC Network

www.emcnetwork.com - [email protected]
EMC Network
Milano
Via T. da Cazzaniga 9/6,
20121 Milano, Italy
Roma
Via Camerata Picena 385,
00138 Roma, Italy
Chiasso
Corso San Gottardo 14
6830 Chiasso - Canton Ticino (Lugano), Switzerland
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accuracy or the completeness of the material.
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Venice Resource Guide
Introduction & City Areas...............................................................................................8
Airport Information......................................................................................................10
Baby Sitting & Maid Services........................................................................................11
Banking Services............................................................................................................12
Bookshops & Libraries..................................................................................................13
Cinemas & Theatres......................................................................................................14
Embassies - Consulates..................................................................................................15
Expat & Support Groups...............................................................................................19
Groceries & Supermarkets.............................................................................................20
Holidays & Festivities....................................................................................................21
Hospital & Medical Services..........................................................................................22
International Schools.....................................................................................................24
Internet Cafés................................................................................................................26
Museums and Historical Sites........................................................................................27
Parks..............................................................................................................................29
Pharmacies....................................................................................................................30
Police Stations...............................................................................................................31
Postal Services................................................................................................................33
Public Transport............................................................................................................34
Pubs - Clubs..................................................................................................................38
Religious Associations....................................................................................................39
Restaurants....................................................................................................................40
Shopping.......................................................................................................................42
Sport & Leisure.............................................................................................................43
Useful Numbers............................................................................................................44
Utilities..........................................................................................................................45
FAQ..............................................................................................................................47
Venice is a city in northeastern Italy sited on a group of 118 small islands
separated by canals and linked by bridges. It is located in the marshy
Venetian Lagoon which stretches along the shoreline, between the mouths
of the Po and the Piave Rivers. Venice is renowned for the beauty of its
setting, its architecture and its artworks. The city in its entirety is listed
as a World Heritage Site, along with its lagoon.
The name is derived from the ancient Veneti people who inhabited the
region by the 10th century BC. The city historically was the capital of
the Republic of Venice. Venice has been known as the “La Dominante”,
“Serenissima”, “Queen of the Adriatic”, “City of Water”, “City of Masks”,
“City of Bridges”, “The Floating City”, and “City of Canals”. Luigi Barzini
described it in The New York Times as “undoubtedly the most beautiful
city built by man”.Venice has also been described by the Times Online
as being one of Europe’s most romantic cities.
City Overview
Situated on 117 islands in the azure waters of the Adriatic, this lagoon city is a water maze of grand
canals, 177 smaller canals, and over 400 bridges.
For centuries Venice was Europe’s richest city with its wealth derived from its maritime
power, and exclusive control of trade routes to the East. This unparalleled prosperity is still
clearly and seductively visible in the lavish palaces which line its canals, and the paintings
adorning the city’s churches and state buildings. Built on marshy, muddy islands, and
surrounded by water; silent and deserted by night, yet frantic and colourful by day - Venice
seems to defy most of our assumptions of what a city ought to be.
All buildings in Venice are supported by slender oak and pine piles (posts) which are
driven deep into the ground to create a solid foundation.
As the soil is waterlogged, with no oxygen available, the piles remain strong and do not rot.
The heart of Venice is San Marco’s Square with its vast Basilica San Marco, a square once
described by Napoleon as the ‘finest drawing room in Europe’. Other famous landmarks
include Palazzo Ducale and the Accademia Gallery.
Venice Facts
Population: approx. approx. 200 000
(incl. 60 000 in the historical centre)
National status: Republic
Currency: Euro €
Time zone: GMT + 1
Main airports: Marco Polo Airport
The Grand Canal runs through the city and is often referred to as ‘the most beautiful street in the whole of Venice’. Shaped like a backwards
‘S’, travelling along the canal as well as the other canals is one of the best ways to explore Venice. The first bridge ever built over the canal was
the Rialto Bridge.This bridge has become one of the main symbols of Venice.
Venice is also the home of one of Europe’s liveliest carnivals, the Venice Carnival, which takes place in February every year. Its history dates
back to the early 15th Century, when Venetian aristocrats and noblemen decided to organise various parties and staged events across the city.
The dates for this festivity change every year. For further information visit www.comune.venezia.it
Each group of parties and events where distinguished by differently patterned and colourful clothes. Soon, wearing a mask became an obligatory
part of the custom. The point was to adorn a ‘face’, which was different from that, which people saw the rest of the year. During the 10 days
preceding Ash Wednesday, events and parties are organized, and the city’s theaters and palazzi host a number of concerts, plays, dance, and
folklore performances.
Venice is practically a car-free city. Moving around, therefore, means walking or using public transport which consists of Water Buses
(Vaporetti) that navigate the city’s many canals leaving people at various stops.
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City Areas
Venice is divided into six districts, known as ‘Sestieri’. Popular expat areas are Cannaregio, Santa
croce and Dorsoduro.
With its many islands and bridges, Venice is not the easiest of cities to get around.
To help, all street signs indicate the way to the train station, the Rialto Bridge,
and Piazza San Marco, the unquestionable heart of the city. Addresses consist
of the name of the sestiere and a number. Moving around the city means either
going by foot or by the vaporetti (water buses).
The city’s architecture is coloured by the fact that Venice was once one of the
most prosperous cities in Europe. Housing in the below-mentioned sestrieri
is mostly made up of apartments. For houses and more traditional residential
areas, Mestriere on the mainland is a better alternative.
Cannaregio
Cannaregio is Venice’s second largest sestiere, stretching across the northwestern of the city from the station almost to the Rialto bridge. The area is quiet,
but central. Cannaregio is famous for its many palaces dating from the Byzantine period to the 18th Century, that are to be found in this sestiere
together with the large 16th Century part of the Ghetto, and the numerous churches and monasteries, which are also located in this area.
Santa Croce is in the north-eastern part of the city and connects Venice to the mainland. Just like Cannaregio, Santa Croce is a popular
residential area. This sestriere stretches all the way to the southern part of the city. A popular recreational area is the Papadopuli gardens, which
were originally designed to resemble an English garden.
Dorsoduro
Dorsoduro is a very sought after residential area both among Venetians as well as expats. Dorsoduro litterally means ‘hard ridge’, reflecting
the nature of the land of which this area was built upon. This sestriere is located in the southern part of the city, not far from the city’s key
point of reference, San Marco.
San Polo is the smallest area of all the sestrieri running to the east of the Rio di San Polo to Rialto. Just like Dorsoduro, it is a sought after
residential area because of its central location. In addition to this, it’s a very popular with tourists. It is the home of the Campo San Polo
where one of the biggest markets of Venice is located. The larger streets and squares are named after the merchandise that is still sold there
(Naranzeria - oranges; Casaria - cheese; Speziali - spices; Erberia - vegetables).
The San Marco sestiere is in the very heart of the city. Housing here is very sought after, although, most of it is only available for short lets.
Castello is Venice’s largest sestiere, extending from the Rialto to Sant’Elena in the eastern part of the city. It was one of the first parts of
Venice to be settled in (5th to 6th Centuries).
Mestre is located on the Venice mainland and is connected with Venezia’s many sestrieri by the Ponte della Libertà, a bridge 5 Km long.
Although, not as sought after as Dorsoduro and the other sestrieri, Mestre is home to many Venetians, and is well connected by public transport.
There are also good shopping facilities such as the big Shopping Mall Auchan located in Zelarino.
Vennice Resource Guide
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Airport Information
Venezia’s Marco Polo Airport is located about 10 km from the city centre.
AIRPORT INFORMATION
Aeroporto di Venezia Marco Polo - Save S.p.a.
Viale G. Galilei, 30/1
30173 Tessera-Venezia (Ve)
(flights timetable, lost properties, arrivals & departures passenger services):
Tel: 041 2609260
http://www.veniceairport.it
AIRPORT TRANSPORTATION
An airport bus leaves every 30 minutes from the airport to Piazzale Roma in central Venice.
A single ticket costs 3 Euros. Approximate travel time is 20 minutes.
For further information, call:
Tel. 041 5415180 - 041 5205530
[email protected]
http://www.atvo.it/eng/indexen.php
A taxi from the airport to Piazzale Roma takes about 20 minutes and costs approximately
30 Euros.
The private watertaxis link the airport to some of the most important parts of Venice. The
ticket price varies from a minimum of 5 Euros to a maximum of 13 Euros, depending on
the distance. For more detailed information on ticket prices and timetables please visit the
Alilaguna website http://www.alilaguna.it/.
AIRPORT CAR RENTAL
AutoEuropa
Tel: 0415227251
AutoServizi Maggiore
Tel: 0415415040
Autotravel - Sixt
Tel: 0415415570
Airport Hotels
Titian Hotel
Via Orlanda 244
Tel. 041 5416846
Venice Resort
Via Triestina, 153 - Tessera
Tel. 041 5416826
Airport Hotels
Best Western Biasutti Hotel
Viale Dandolo 29 - 30126 Venezia
Lido(VE)
Telefono: +39 041 5260120
Fax: +39 041 5261259
Hotel Carlton on the Grand Canal
Santa Croce 578,
30135 Venezia, Italia
Tel: +39 0412752200
[email protected]
http://www.carltongrandcanal.com
Hotel Concordia
Calle Larga San Marco, 367
30124 Venezia
Tel: 041 520 6866
[email protected]
http://www.hotelconcordia.com
Avis
Tel: 0415415030
Easy Car
Tel: 0415416557
Europcar Italia
Tel: 0415415654
Hertz
Tel: 0415416075
Italy by car - Thrifty
Tel: 0415415299
Qui Car
Tel: 0415415654
So.Ge.A. - Tirreno Prestige
Tel: 0415416814
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Babysitting
When looking for a baby-sitter or a maid, you have various options to choose from. Usually they can
be divided into three sections; hourly, daily or live-in. We highly recommend you request and check
all references from all applicants!
Hourly
These workers are usually Italian and Non-Italian. This kind of help is easy to find, readily available, and not very expensive. The going rate
is approx. 8-10 Euros an hour as much depends on the number of hours worked.
Daily
These workers are usually Non-Italians who have their own place to live, but work at the home of one employer for the entire day. They are
called ‘lungo orario’ and work a fixed number of hours (usually starting at 7.00 or 8.00 and ending at 17.00 or 18.00 from Mon through Sat)
a day. The salary they earn varies greatly depending on the agreement initially agreed upon. Unfortunately, it seems that sometimes the salary
depends on the nationality of the worker. Workers from the Phillippines command a higher salary in comparison to most other Non-Italian
home help.
Live - in
It is not uncommon to have a person living with a family who takes care of both the house and the children, these are called ‘Fisso’. There
are large numbers of Non-Italian workers usually from the Phillipines, Latin America, Sri Lanka, and Ethiopia who eagerly seek this kind of
position, as it provides work, food, and board. The average salary for a ‘fisso’ is between 600 - 800 Euros a month.
HOW DO I FIND THESE SERVICES?
On the English Yellow Pages website you will find classified ads from individuals looking for such work, and you may also place an ad if you
are looking for home help. The most common way to find a baby sitter is through word of mouth, i.e. asking around for reliable, qualified,
and experienced people. Otherwise people find baby-sitters through ads in the newspapers (Aladino/Portobello/Gazzetta Affari/Business),
or through temporary job agencies. For home help one can also contact “Imprese di pulizia” (Cleaning Companies).
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Banking
Most of the banks are open frm 7.30am to 5.30pm.
Banks in Italy offer a full range of services. There are many 24-hour cash points
(ATMs) available. Ensure that you check
your bank statements carefully as ‘mistakes’
are not uncommon. Bank charges are generally higher than most expats are used to.
There are several national banks (e.g. Unicredit, Banco Posta, BNL, Intesa San Paolo,)
that have grouped together regional banks
and created a sort of circuit. (e.g. Banco di
Roma - Gruppo Unicredit, AntonvenetaGruppo Montepaschi). Some other banks
work in a regional context (e.g. Casse di
Risparmio, Banche di Credito Cooperativo, Casse Rurali e Artigiane), and they also
have branches outside their region.
Some foreign banks have opened branches
in Italy over the past decade (e.g. Woolwich,
Barclays, Ing Direct, Deutsche Bank) whilst
others are just merchant banks (Citibank
International, Merrill Lynch, JP Morgan).
Other foreign banks have opened branches
in association with Italian banks (e.g. Crédit
Agricole-Cariparma; BNL – Gruppo BNP
Paribas)
Banks are generally open from Monday to
Friday from 08.30 to 13.30 and for 60 to
90 minutes in the afternoon between 14.30
and 16.00, they are always closed at weekends. Opening hours are displayed on the
door. When wishing to open an account it
is advisable to go during the morning as this
service is not always available in the afternoon.
TO OPEN AN ACCOUNT
In order to open a bank account you will
need to go in person to the bank of your
choice with the following documentation:
- Passport (NB This applies also to EU
citizens – passport is only form of ID accepted)
- Fiscal code
- Salary Sheet
TYPES OF ACCOUNTS AVAILABLE
There are two types of current accounts
available:
Resident’s Account - If you are already
registered at the Town Hall. Bank fees are
cheaper than those of non – resident accounts and you are entitled to all services
the bank provides:
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- Credit Card
- ATM/Debit Card ( ‘Bancomat’ )
- Cheque book
- On line banking
Non-Resident’s Account – You can open a
bank account even if you are not yet registered
at the Town Hall. Bank fees are higher and
you are entitled to fewer services which vary
from bank to bank but generally include only
ATM Card and a cheque book.
In order to open a joint bank account, both
parties must go to the bank in person. There
are two different kinds of joint bank account:
‘Conto corrente cointestato a firme disgiunte’ - where either person can make transactions without the other’s signature.
‘Conto corrente cointestato a firme congiunte’- where both signatures are required for
every transaction.
SERVICES PROVIDED
ATM/DEBIT CARD (‘BANCOMAT’)
A Bancomat card can be used to pay for items
directly and to withdraw cash in Italy and
abroad.
ATM machines are available 24-hours. They
are located outside banks, in shopping malls,
in airports, train stations, large hospitals.
Be aware that if you use your own bank’s ATM
machines, operations are free of charge; on the
other hand if you use ATM machines of other
banks you will be charged a handling fee – this
varies from bank to bank but is between 1 and
3 Euros for each transaction.
Services available through ATM machines
are:
- Mobile SIM recharge/top up
- Bank statement consultation
- Utilities bills payment
- Cash and cheque deposit
In case of theft or loss of a Bancomat, it is necessary to block it. This can be done by dialing
the following toll-free phone numbers:
- For Bancomats with a chip: 800 902631
- For Standard Bancomats: 800 822 056
CREDIT CARD
Credit cards can be used to pay directly at
shops or on line, to pay utility bills if you have
this facility, to withdraw money from ATM
machines ( commission is charged for this
service )
Italian credit card accounts have to either be
settled on a monthly basis by funds being
withdrawn from your current account (check
debit date with your bank) or by monthly
installments in case you opt for the revolving
option (check interest rates with your bank).
Most common credit cards are:
AMEX: 800.131.141
VISA: 800 819 014
MASTERCARD: 800.269.269
DINERS CLUB: 06.35.75.333
In case of theft or loss of cards, the numbers to
call are as follows:
AMEX: 06 72 2803 71 or 06 72 282 or 800.
87 2000
VISA: 800.207.167
MASTER CARD: 800.207.167
DINERS CLUB: 800 86 40 64
CHEQUE BOOK
A cheque (Assegno Bancario) can be used to
make payments and the sum will be debited
from your bank account on the same day if
it is cashed in at the same bank, otherwise it
generally takes 6 working days to debit/credit
your account. Cheques are not usually accepted in shops, airports or train stations but are
most often used in for the payment of services
or between private individuals.
Cheques can either be:
Assegno bancario trasferibile
(Transferable cheque): this kind of cheque can
be cashed by a different person than the one in
whose name the check was originally written
out , by signing it on the back (in italian “girata”, or ‘turned over’). Transferable cheques
can be for a value of up to E 12.500,00 only.
If the cheque is cashed by the person it was
written out to or transferred to, the individual
must write their “codice fiscale” (italian fiscal
code) on the back of the cheque. If the cheque
is instead paid into a bank account the “codice
fiscale” is not required.
Assegno bancario non trasferibile
( Account payee only cheque ): this kind of
cheque can be cashed only by the person in
who’s name it was written . All cheques of a
value greater than E12.500,00 must be account payee only.
Assegno circolare ( Open/bearer cheque):
this kind of cheque is payable to the person
it was written out to and who presents it for
payment at a counter of the same bank that
issued it.
It is issued by the bank of an individual that
has a bank account with that bank (in this
case the sum will be deducted from the bank
account in question) or in the case of an individual who does not have a bank account
the value of the cheque must be paid in cash
to the bank. An assegno circolare must to be
cashed within 30 days of its date of issue.
MAJOR ITALIAN BANKS
UniCredit
www.unicreditbanca.it
Intesa San Paolo
www.intesasanpaolo.com
Banca Monte dei Paschi di Siena
www.mps.it
ON LINE BANKING
The online banking service allows you to:
Banco Popolare
- Perform a financial transaction such as an www.bancopopolare.it
account to account transfer
- Monitor your bank statement and list of UBI Banca
movements (incoming and outgoing)
www.ubibanca.it
- Recharge your mobile phone
BNL-Gruppo BNP Paribas
EXCHANGE SERVICES
www.bnl.it
In Italy there are lots of currency exchange offices that are usually open non-stop from 8:30 Banca Popolare di Milano
to 20:00. Travelers’ cheques, money transfers, www.bpm.it
and cash advances on Credit Cards are available.
Banco Posta
www.poste.it/bancoposta
Currency exchange offices can be found in the
centre of the city (tourist areas) and in airports
and larger train stations.
Change Offices: usually open non-stop from
8:30 to 20:00. Travellers’ cheques, money
transfers, and cash advances on credit cards
are available.
Bookshops and Libraries
Below is a list of bookshops and libraries where books in original language may be available or
can be ordered.
BOOKSHOPS
Marco Polo
Salizada San Lio 5469
30122 Venezia
Tel-fax 041.52.26.343
[email protected]
Studium
S. Marco, 337/C
30124 Venezia (VE)
Tel:041 5222382
Acqua Alta Di Frizzo Luigi
Castello, 5167
30122 Venezia (VE)
Tel:041 2960841
Mare Di Carta Sas Di Fiorentini A.& C.
S. Croce, 222
30135 Venezia (VE)
Tel:041 716304
Linea D’Acqua S.A.S.
di Zentilini Luca & C.
S. Marco, 3717/D
30124 Venezia (VE)
Tel 041 5224030
lineadacqua.it
Cluva
Santa Croce 191, Campo dei
Tolentini
Tel. 041 5226910
www.libreriacluva.com
Feltrinelli
Piazza XXVII ottobre 1
Centro commerciale Le Barche
Mestre, Venice
Tel. 041 981028
www.lafeltrinelli.it
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LIBRARIES
Biblioteca Nazionale Marciana
Piazzetta San Marco n.7
30124 Venice
Tel. 0412407211
Fax 041 5238803
http://www.marciana.venezia.sbn.it/
Archivio di Stato di Venezia
Frari, San Polo 3002
30125 Venice
Tel. 041 5222281
One of the largest archival complexes in the
world.
Librairie Francaise
Castello 6358, Salizada Santi Giovanni e
Paolo - Venice
Tel. 041 5229659
Fax 041 5229659
Archivio Luigi Nono
Fondamenta San Biagio Giudecca
30133 Venice
Tel. 041 5209713
Fax 041 5209713
Cinemas & Theatres
The cinemas listed below occasionally show films in the original langauge version. For theatre plays
in the original lanaguage version, please refer to each theatre’s program.
CINEMAS
THEATRES
Cinema Giorgione
Cannaregio, 4612
Tel. 041 5226298
Palafenice
Isola Nuova del Tronchetto
30135 Venice
Tel. 041 5204010
Cinema Multisala Astra
Via Corfù 12
30123 Venezia-Lido
Tel. 0415260289
Warner Village Cinemas Spa
Via Mattei Enrico, 1
30020 Marcon (VE)
041 5961111
Cinema Excelsior Cityplex Multisala
Piazza Erminio Ferretto, 16
30174 Mestre, Venezia (Veneto)
041 988664
mestrecityplex.it
14
Teatrino alla Murata
Via G.Bruno, 19
30170 - Venezia - Mestre
Tel. 041 989879
www.teatromurata.it
Teatro Goldoni
San Marco 4650/b
30124 Venice
Tel. 041 2402011
www.teatrostabileveneto.it
Teatro Villa dei Leoni
Ufficio Teatro Via Don Minzoni 26,
30034 Mira
Tel. 041 4266545
www.teatrovilladeileoni.it
Teatro a l’Avogaria
Dorsoduro, 1617
Calle dell’Avogaria
30122 Venice
Tel. 041 5209270
www.teatroavogaria.it
Embassies and Consulates
Please, to find the closest consulate and their services check on the websites or call directly the centrally based in Rome embassies.
AMERICAS
Argentina
Piazzale Esquilino 2, 00185 Roma
Tel. 06 48073300
Fax. 0648073343
www.embargentina.it
Dominican Republic
Via Pisanelli 1, 00196 Roma
Tel. 06 36 00 43 77
Ecuador
via G.D’Arezzo, 14 00198 Roma
Tel. 06/8541784
Fax 06/85354434
Perù
Via F. Siacci 4, 00197 Roma
Tel. 06 80691510
Fax 06 80691777
www.ambasciataperu.it
United States of America
Via Veneto 119a, 00187 Roma
Tel. 06 46 741
www.usembassy.it
Belize
Piazza di Spagna, 81
00187 Roma
Tel. 0669190776
Fax. 0669925794
www.ambasciatabelize.com
El Salvador
Via Gualtiero Castellini, 13 . 00197 Roma.
Tel: 06 8076605
Fax: 06 8079726
www.embasalvaroma.com
Bolivia
Via Brenta 2, 00198 Roma
Tel. 06 88 41 001
Jamaica
Via G. Sgambati, 1 - 00198 Roma
Tel: 068542494
Brazil
Piazza Navona, 14
00186 Roma
Tel: 06 683981
Fax: 06 6867858
www.ambasciatadelbrasile.it
Guatemala
Via Colli della Farnesina 128, 00194 Roma
Tel. 06 36 307 392
AFRICA
Haiti
Via di Villa Patrizi 7, 00161 Roma
Tel 06 44 254 106
Algeria
Via B. Oriani 26, 00197 Roma
Tel. 06 80 84 141
www.algerianembassy.it
Honduras
Via G. B Vico 40, 00196 Roma
Tel. +39-06-3207236
Fax +39-06-3207973
Angola
Via F. Bernardini 21, 00165 Roma
Tel. 06 39 36 65 70
www.ambasciatangolana.com
Mexico
Via Spallanzani 16, 00161 Roma
Tel. 06 44 11 51
Fax 06440.3876
http://portal.sre.gob.mx/italiano/
Burkina Faso
Via Alessandria 26, 00198 Roma
Tel. 06 44 24 97 25
www.ambaburkinaitalie.it
Nicaragua
Via Brescia 16, 00198 Roma
Tel. 06 84 13 471
Cameroon
Via Siracusa 4/6, 00161 Roma
Tel. 06 44 29 12 85
www.cameroonembassy.it
Panama
Viale Regina Margherita 239, 00198 Roma
Tel. 06 44 252 173
Cape Verde
Via G. Carducci 4, 00187 Roma
Tel. 06 47 44 643
Paraguay
Via Castro Pretorio 116, 00185 Roma
Tel. 06 44 65 517
Congo (Brazzaville)
Via Barberini 3, 00187 Roma
Tel. 06 42 01 07 79
Canada
Via Salaria, 243 - 00198 Roma
Tel: 06 854441
www.international.gc.ca
Chile
Via Po, 23 - 00198 Roma
Tel 06 - 844091
Fax: 06 – 8841452
www.chileit.it
Colombia
Via Pisanelli 4, 00196 Roma
Tel. 06 36 14 348
www.embajadadecolombia.it
Costa Rica
Ambasciata di Costa Rica
Viale Liegi, 2 - 00198 Roma
Tel. +39 06 84242853
Fax +39 06 85355956
www.ambasciatacostarica.org
Cuba
Via Licinia 7, 00153 Roma
Tel 06-571724217
www.ambasciatacuba.com
Uruguay
Via Veneto 183, 00187 Roma
Tel. 06 48 21 776
Venezuela
Via Tartaglia 11, 00197 Roma
Tel. 06 80 79 019
www.ambasciatadelvenezuela.it
Congo (Kinshasa)
Via Ombrone 8/10, 00198 Roma
Tel. 347 55 67 732
15
Costa Rica
Viale Liegi, 2 - 00198 Roma
Tel. +39 06 84242853
Fax +39 06 85355956
www.ambasciatacostarica.org
Egypt
Via Salaria 267, 00199 Roma
Tel. 06 84 40 191
Ethiopia
Via Vesalio 16, 00161 Roma
Tel. 06 44 03 652
Fax. 06 4403676
Gabon
Via Mercalli 25, 00197 Roma
Tel. 06 80 69 13 90
www.ambassade-gabon-rome.org
Ghana
Via Ostriana 4, 00199 Roma
Tel. 06 86 21 56 91
www.ghanaembassy.it
Guinea
Via A. Ristori 8/13, 00197 Roma
Tel. 06 80 78 989
Ivory Coast
Via Guglielmo Saliceto 8, 00161 Roma
Tel. 06 44 23 11 29
www.consolatocostadavorio.mi.it
Kenya
Via Archimede 164, 00197 Roma
Tel. 06 80 82 717
www.embassyofkenya.it
Lesotho
Via Serchio 8, 00198 Roma
Tel. 06 85 42 496
Liberia
Via A. Vivaldi 15, 00199 Roma
Tel. 06 86 32 90 34
Libya
Via Nomentana 365, 00162 Roma
Tel. 06 86 32 09 51
www.amb-libia.it
Niger
Via Baiamonti 10, 00195 Roma
Tel. 06 37 29 013
Qatar
Via A. Bosio 14, 00161 Roma
Tel. 06 44 24 94 50
www.qatarembassy.it
Senegal
Via Giulia 66, 00186 Roma
Tel. 06 68 72 353
Rep. of South Africa
Via Tanaro 14, 00198 Roma
Tel. 06 85 25 41
www.sudafrica.it
Sudan
Via Spallanzani 24, 00161 Roma
Tel. 06 44 03 609
www.sudanembassy.it
Tanzania
Viale Cortina D’ampezzo 185 - 00135
Roma
Tel 06 334 85801
Fax 06 334 85828
www.tanzania-gov.it
Tunisia
Via Delle Egadi, 13 - 00199 Roma
Tel. 06 87183159
Zimbabwe
Via Virgilio 5, 00193 Roma
Tel. 06 68 30 82 82
EUROPE
Albania
Via Asmara 5, 00199 Roma
Tel. 06 8622411
Fax. 06 86224120
www.ambalbania.it
Madagascar
Via Zandonai 84/a, 00194 Roma
Tel. 06 36 30 01 83
Armenia
Via Colli della Farnesina 174, 00194 Roma
Tel 06 3296638
Fax 06 3297763
www.ambasciataarmena.it
Mali
Via Antonio Bosio 2, 00161 Roma
Tel. 06 44254029
Austria
Via G.B. Pergolesi 3, 0198 Roma
Tel. 06 8412744
Marocco
Via Spallanzani 8/10, 00161 Roma
Tel. 06 44 02 506
www.consulatmarocmilan.it
Belarus
Via delle Apli Apuane 16, 00141 Roma
Tel. 06 82 08 141
Fax. 06 82002309
www.belembassy.it
Mauritania
Via G. Paisiello 26, 00198 Roma
Tel. 06 85 57 949
16
Mozambique
Via Corridoni 14, 00195 Roma
Tel. 06 37 51 48 52
Belgium
Via Monti Parioli 49, 00197 Roma
Tel. 06 36 09 511
Fax. 06 361.01.97
www.diplomatie.be/romeit/
Bosnia-Herzegovina
Via Albertelli Pilo 11, 00195 Roma
Tel: 06 37 28 509
Bulgaria
Via Rubens 21, 00197 Roma
Tel. 06 32 24 643
Fax. 06 3226122
Czech Republic
Via dei Gracchi 322, 00192 Roma
Tel 063609571
Fax 063244466
www.mzv.cz/rome
Croatia
Via Bodio 74, 00191 Roma
Tel. 06 36 30 73 00
Denmark
Via. Monte Parioli 50, 00197 Roma
Tel. 06 9774.831
Fax. 06 9774.8399
www.ambrom.um.dk
Estonia
Viale Liegi 28, 00198 Roma
Tel. 06 844 075 10
Fax. 06 844 075 19
www.estemb.it
Finland
Via Lisbona 3, 00198 Roma
Tel. 06 85 22 31
www.finland.it
France
Piazza Farnese 67, 00186 Roma
Tel. 06 68 60 11
www.ambafrance-it.org
Georgia
Piazza di Spagna 20, 00187 Roma
Tel. 06 69 94 19 72
Germany
Via San Martino della Battaglia 4,
00185 Roma
Tel.: 06 49213-1
Fax: 06 44 52 672
www.rom.diplo.de
Greece
Via Mercadante 36, 00198 Roma
Tel. 06 8416505
www.ambasciatagreca.it
Ireland
Piazza Campitelli 3, 00186 Roma
Tel. 06 6979 121
Fax 06 6979 1231
www.ambasciata-irlanda.it
Jugoslavia
Via Monti Parioli 20, 00197 Roma
Tel. 06 32 00 805
Latvia
Tel. 06 88 41 227
Fax. 06 8841 239
www.mfa.gov.lv/it/rome
Lithuania
Viale di Villa Grazioli 9, 00198 Roma
Tel. 06 85 59 052
Fax. 06 8559 053
Luxembourg
Via di Santa Croce in Gerusalemme 90,
00185 Roma
Tel. 06 77 20 11 77
Fax 06 77 20 10 55
www.ambasciatalussemburgo.it
Macedonia
Via Bruxelles 73-75,
00198 Roma
Tel. 06 84 24 11 09
Malta
Lungotevere Marzio 12, 00186 Roma
Tel. 06 68 79 990
Moldavia
Via Montebello 8, 00185 Roma
Tel.: + 39 06 4740210;
Fax: + 39 06 47881092
www.ambmoldova.it
Monaco
Via Bertoloni 36, 00197 Roma
Tel. 06 80 83 361
Netherlands
Via M. Mercati 8, 00197 Roma
Tel. 06 32 15 827
www.olanda.it
Norway
Via Terme Deciane 7, 00153 Roma
Tel. 06 57 17 031
www.amb-norvegia.it
Poland
Via Rubens 20, 00197 Roma
Tel. 06 32 16 073
www.ambasciatapolonia.it
Portugal
Tel. 06 84 48 01
www.embportroma.it
Romania
Via Tartaglia 36, 00197 Roma
Tel. 06 80 72 541
www.roembit.org
Russia
Via Gaeta 5, 00185 Roma
Tel.44 68 683
www.ambrussia.com
San Marino
Via E. Duse 35, 00197 Roma
Tel. 06 80 72 511
Slovakia
Via Colli della Farnesina 144,
00194 Roma
Tel. 06 36 71 51
ASIA & OCEANIA
Afghanistan
Via Nomentana 120,
00161 Roma
Tel. 06 86 11 009
www.afghanistanembassyitaly.com
Australia
Via Alessandria 215, 00198 Roma
Tel. 06 85 27 21
www.italy.embassy.gov.au
Slovenia
Via L. Pisano 10, 00197 Roma
Tel. 06 80 81 075
Bangladesh
Via Bertoloni 14, 00197 Roma
Tel. 06 8083595
Fax. 06 8084853
Spain
Largo Fontanella di Borghese,
19 - 00186 Roma
Tel.: 06 684 04 01
Fax: 06 687 22 56
China
Via Bruxelles 56, 00198 Roma
Tel: 06-8413458
Fax: 06-85352891
www.fmprc.gov.cn/ce/ceit/ita/
Sweden
Piazza Rio De Janeiro 3, 00161 Roma
Tel. 06 44 19 41
www.swedenabroad.com
Cyprus
Via Denza 15, 00197 Roma
Tel. 06 80 88 365
Switzerland
Tel. 06 80 95 71
www.eda.admin.ch/roma
Turkey
Via Palestro 28, 00185 Roma
Tel. 06 44 52 209
www.ambasciataditurchia.it
UK and Northern Irleland
Via XX Settembre 80/a, 00187 Roma
Tel: 06 4220 0001
Fax: 06 4220 2334
Ukraine
Via G. d’Arezzo 7, 00198 Roma
Tel. 06 84 17 854
www.amb-ucraina.com
Hungary
Via dei Villini 16, 00161 Roma
Tel. 06 44 23 05 67
www.huembit.it
Uzbekistan
Via Tolmino 12, 00198 Roma
Tel. 06 84 13 706
Vatican City
Via Po 27, 00198 Roma
Tel. 06 85 52 092
www.vatican.va
India
Via XX Settembre 5, 00187 Rome
Tel. 06-4884642/3/4/5
www.indianembassy.it
Israel
Via M. Mercati 12, 00197 Roma
Tel. 06 32 21 541
Japan
Via Q. Sella 60, 00187 Roma
Tel. 06 48 79 91
www.ambasciatajp.it
Jordan
Via Marchi 1/b, 00161 Roma
Tel. 06 86 20 53 04
Kuwait
Via Archimede 124, 00197 Roma
Tel. 06 80692883
Libanon
Via Carissimi 38, 00198 Roma
Tel 06-8537211
Fax 06-8411794
www.liban.it
Malaysia
Via Nomentana 297,
00162 Roma
Tel. 06 84 15 764
www.ambkualalumpur.esteri.it
Myanmar
Via Vincenzo Belini, No.20, Interno 1 - 00198, Rome,
Tel: 06 854-9374, 841-6863
Fax: 06 841-167
website: merome.itgo.com
17
New Zeland
Via Clitunno 44 - Roma 00198
Tel: 06 853 7501
Fax: 06 440 2984
www.nzembassy.com
North Korea
Viale dell’Esperanto, 26 - 00144 Roma
Tel. 06 59 15 893
Oman
Via della Camilluccia 625, 00135 Roma
Tel. 06 3297364
Pakistan
Via della Camilluccia 682, 00135 Roma
Tel. 06 3294836
www.pak.gov.pk
South Korea
Tel. 06-80.24.61
Fax 06-80.24.62.59
Uzbekistan
Via Tolmino 12, 00198 Roma
Tel. 06 85 42 456
www.uzbekistanitalia.org
Syria
Piazza Aracoeli 1, 00186 Roma
Tel.: +39 06 6749801
Fax: +39 06 6794989
www.ambasciatadisiria.it
Vietnam
Via Di Bravetta, 156 - 00164 Roma
Tel. 06 66157520
Indonesia
Via Campania 55 00187 Roma
Tel: 06 42 00 911
Yemen
Via Bosio Antonio, 10 - 00161 Roma
Tel. 06 44231679
Tanzania
Viale Cortina D’ampezzo
185 - 00135 ROME
Tel. 06 334 85801
www.tanzania-gov.it
Philippines
Via delle Medaglie d’Oro 112, 00136 Roma
Sri Lanka
Tel. 06 39 74 66 21
Via Adige, 2 - 00198 Roma
Fax: 06 39 74 08 72
www.philital.com/italian/embassy/embassy- Tel. 06 8554560
body.htm
Thailand
Via Nomentana132, 00162 Rome
Qatar
Tel. 06 86220525-27
Via A. Bosio 14, 00161 Roma
Fax. 06 8622 0529
Tel. 06 44234234
www.qatarembassy.it
Saudi Arabia
Via G.B. Pergolesi 9, 00198 Roma
Tel. 06 84 48 51
www.arabia-saudita.it
18
Expatriate and Support Groups
The British Consulate in Venice organises on a regular basis meetings and social events for expats in
Venice.
The Consulate organises weekly talks by English language mother tongue lecturers on Monday evenings from October to May.
LADIES’ ACTIVITIES
Informal lunches, coffee mornings and excursions are arranged for expat women in and around Venice. For further information, contact,
Marilyn Vio, tel. 041 5265711 or Antonietta Moressa, tel. 041 5268102.
ACTIVITIES OUTSIDE VENICE
There are groups of English speaking people who organise various kinds of activity in different parts of the consular district, such as the areas
of Treviso, San Donà di Piave, Pordenone, Udine and Rovigo.
British Council in Venice
Dorsoduro 1051
30123 Venice
Tel. 041 5227207
Fax 041 5227207
19
Groceries and Supermarkets
There are several large supermarket chains in Italy that sell fresh produce as well as frozen, canned,
and packaged foods.
The major supermarket chains are GS Supermercati, PAM Supermercati, Sidis, Coop, Eurospin, Sir, Todis, Auchan, and Euromercato.
They are located throughout the region and the opening hours are usually between 8:30 and 19:30. In the summer, the supermarkets are
usually opened half an hour longer.
SPECIALITY FOOD SHOPS
Aliani
ruga Rialto/ruga Vecchia San Giovanni
San Polo 654-5
Tel. 041 522 4913
A small shop that sells traditional groceries, cold
meats, and cheeses from across Italy.
Rialto Bio Center
Campo Beccaria
San Polo 366
Tel. 041 523 9515
For wholewheat pasta, honey, natural cosmetics,
and incense.
Bottiglieria Colonna
Calle della Fava
Castello 5595
Tel. 041528 5137
The Staff can give you advice on regional wines.
Pasticceria Marchini
Ponte S. Maurizio
San Marco 2769
Tel. 041 522 9109
Sweets, cookies, and cakes.
Vinaria Nave de Oro
Campo Santa Margherita
Dorsoduro 3664
Tel. 041 522 2693
Bring your own empty bottles and have them filled
with the wine you prefer.
20
Holidays and Festivities
Mark national and regional public holidays on your calendar. Below you will find a complete list.
Apart from the national holidays contained in the box on the right, each city and town has a day dedicated to its Patron Saint.
There are 365 Patron Saints - one for each day of the year. The Patron Saint of Venice is Saint Mark and this is celebrated on
April 25th.
Dont forget the the Venice Carnival, which takes place in February every year. In 2004, the carnival takes place between
February 7 to February 24.
PLEASE TAKE NOTE
Although in recent years things have improved, Venice virtually ‘dies’ during the month of August. Many businesses close for
the entire month, as the italians leave for the sea or mountains to escape the humidity and heat of the city.
The 15th is a holiday called ‘Ferragosto’. On this day any Italians who have remained in the city traditionally go to the countryside
for the day. Everyday life in this period is almost completely put on
hold in Venice, so forewarned is forearmed!
The Christmas period starts on Christmas Day and goes through
to January 6th. Most businesses and schools close for this entire
period.
Calendar
January 1
New Year
January 6
The Epiphany
March/April
Easter
Changeble date
April 25
Saint Mark
May 1
Labour Day
June 2
Anniversary of the Republic
August 15
Ferragosto
November 1
All Saints Day
December 8
Immaculate
Conception
December 25
Christmas Day
December 26
Saint Stephen’s
21
Hospitals and Medical Services
Medical centers established by the UN are the most reputable in the city and are popular amongs
expats.
The public Italian health care system,
‘Ser vizio Sanitario Nazionale’,
is practically free of charge and
includes medicines, doctor’s visits and
hospitalization. There is, however, a
‘ticket’ which has to be paid for every
service. Some private health care has
been approved by the state system. This
means that if you choose these hospitals
there will be a small payment to be made
directly in the hospital according to the
treatment received.
In Italy you can find low cost health
care and a good standard of medical
assistance., both out-patient and inpatient, public and private. However,
it is not uncommon that many Italians
and foreigners too choose to take out
private health insurance to cover the cost
of hospitaliaziotn and surgery with the
purpose to avoid the long waiting lists
that are customary in the state system.
If your sole source of revenue comes from
the Italian entity, then your status is that
of a impiegato locale, and you are entitled
to Italian social security coverage.
If your salary originates from outside
Italy (from your home country or that
or your company), then your status is
that of a ‘distaccato’. In this case, you
need to ensure that you can benefit from
any reciprocal agreements which exist
between Italy and your home country
(these are covered by forms such as the
E101 for European members, the SE 404
and “Certificate of Coverage form” - SE
404-2 for Americans and the SE 401
Q 01 for Canadians). Your home HR
group will have applied for those forms in
advance, and will give them to you.
If you are an EU citizen, please ensure
that you apply, prior to your departure,
for a “European health insurance card”
at your home social security center.
This card replaces the former E111 and
E106 forms, and will be needed if you
travel to another European country. It has
a one-year validity and can be renewed.
22
Social security coverage is compulsory for every
working person in Italy and contributions to
the system are deducted directly from salary
and transmitted by the employer to the INPS
- Istituto Nazionale Previdenza Sociale. (See
Pre-Arrival Information : Health & Medical
care). The registration is done at the local
health authority (Azienda Sanitaria Locale
or ASL) and once you are registered, you
will receive a health number and health card
(Carta dei Servizi) and all visits to your family
doctor will be free. He or she will issue you
with any necessary prescriptions and referrals
to specialists. Please note that the majority of
doctors do no speak English, that’s why the
majority of expatriates go the international
medical centers.
When a pharmacy is closed, at night or during
holidays, there will always be a sign on the door,
indicating the nearest open pharmacy.
However it is possible to know the nearest
pharmacy or the late night pharmacy calling
Main Hospitals
Ospedale Civile
Campo SS.Giovanni e Paolo
Tel. 041 5294517
PRONTO FARMACIA
Tel. 800 801 185
Emergencies
In case of emergency, you will need to go to
your nearest emergency room and wait to be
treated. If you are unable to do so, call 118
and the appropriate medical service will reach
you. Note that if your medical problem is not
considered an emergency, you will be asked to
pay for your treatment, according to the type
of problem.
Private insurance
With private insurance, you are free to choose
any doctor or specialist and be treated in private
hospitals and they are usually very expensive.
However, the quality of medical care is likely
to be the same as in public hospitals as doctors
often work for both the state and private
system. Before leaving your country, do always
check beforehand whether your insurance
company covers you for your particular type
of treatment. In fact, some local authorities,
have reached agreements with certain private
hospitals allowing national health patients to
get treatment at the cost of the Social Security
System.
Ospedale Fatebenefratelli
Cannaregio, 3458
Tel. 041 783571
Ospedale al Mare
Lungomare D’annunzio, 1
Lido di Venezia
Tel. 041 5295234
Presidio Ospedaliero Policlinico
San Marco
Via Zanetto 4
Mestre
Tel. 041 5071611
Fax 041 985833
Ospedale Civile Umberto I
Via Circonvallazione, 50
Mestre
Tel. 041 118
EMERGENCY ROOMS
GENERAL PRACTITIONERS
Ospedale Civile
Campo SS.Giovanni e Paolo
Tel. 041 5294517
Dr Gianpaolo Venchierutti
Castello 1722
Tel. 041 5239292
Dr. Maria Grazia Vianello
Cannaregio 4020
Tel. 041 5224007
Ospedale Fatebenefratelli
Cannaregio, 3458
Tel. 041 783571
Dr. Michelle Sparla
San Marco 4933
Tel. 041 5230200
Dr. Vittorio Urbani (paediatrician)
Giudecca 453/a
30123 Venice Tel. 041 5285736
Ospedale al Mare
Lungomare D’annunzio, 1
Lido di Venezia
Tel. 041 5295234
Dr. Barbara Zoni
Castello 5418
Tel. 041 5284415
Dr Michele Zuliani (ear, nose and
throat)
Via Palazzo 9
30174 Venezia-Mestre
Tel. 041 957903
Presidio Ospedaliero Policlinico
San Marco
Via Zanetto 4
Mestre
Tel. 041 5071611
Fax 041 985833
Dr. Lorenzo Angelo
Via Aquileia 7
Tel. 041 5268224
Dr. Massimo Perondini
Cannaregio 2496
Tel. 041 716580
Ospedale Civile Umberto I
Via Circonvallazione, 50
Mestre
Tel. 041 118
URGENT MEDICAL
SERVICES
Giudecca
Tel. 041 5294060
Murano - S.Erasmo
Tel. 041 739200
Lido
Tel. 041 5267743
Pellestrina
Tel. 041 967549
Burano
Tel. 041 730005
Ca’ Savio
Tel. 041 5300214
Mestre - Marghera
Tel. 041 5344411
Marcon - Quarto d’Altino
Tel. 0422 824146
23
International Schools
The Regional Educational Offices will be assisting you in finding the best solution for your child:
Look for Uffici scolastici regionali http://www.pubblica.istruzione.it
INTERNATIONAL
UNIVERSITIES
American University of Rome
Via Pietro Roselli 4
00153 Rome
Tel. 06 58 33 09 19
http://www.aur.edu/
European School of Economics
Largo Nazareno 15
00187 Rome
Tel. 06 67 80 503
Temple University Rome
Lungotevere Arnaldo da Brescia, 15
00196 Rome
Tel. 06 32 02 808
[email protected]
http://www.temple.edu/
John Cabot University
Via della Lungara 233,
00165 Rome
Tel. 06 68 19 121
[email protected]
http://www.johncabot.edu
Università degli Studi di Perugia
Piazza dell’Università, 1
06100 Perugia
Tel. 075 5851
Fax 075 585 2512
http://www.unipg.it
Teaching is conducted in Italian, but the
university accepts foreign students.
United World College of the Adriatic
O.N.L.U.S
Via Trieste 29
34103 Duino (Ts)
Trieste
Tel. 040 3739111
Fax 040 373920
SISSA / ISAS
Via Beirut 4
34014 Trieste
Tel. 040 37 87 463
Fax 040 3787528
http://www.sissa.it
24
St. John’s University
Via Santa Maria Mediatrice 22/24
00165 Rome
Tel. 06 39 38 42
[email protected]
http://new.stjohns.edu
INTERNATIONAL SCHOOLS
GENOVA
English schools
International School in Genoa
(age range 3-18)
www.aisge.it
Via Quarto 13/c, Genoa, 16148 – IT
Tel. +39010386528
Fax +39010398700
Deutsche Schule Genua
(age range 4-18)
www.dsgenua.de
Via Mylius 1
16128 Genova
Tel. 010.564334
Fax. 010.5960318
TORINO
French schools
Lycée français Jean Giono
www.lyceegionoturin.it
Viale Thovez, 11 - 10131 Torino
Tel : 011 660 29 55
English schools
A.C.A.T. - International School of Torino
www.acat-ist.it
Vicolo Tiziano, 10 - 10024 Moncalieri (TO)
Tel: 011 - 645.967
Fax: 011 - 643.298
MILANO AND HINTERLAND
French schools
Lycée Stendhal
www.lsmi.it
Via Laveno, 12 - 20148 Milano
Tel : (+39) 02.48.79.61
English schools
International School of Milan
www.ism-ac.it
Primary School
(Early Years and Elementary School) – via
Paravia 5
Tel: 02 40.41.261
Fax:02 48.71.58.63
Middle School – via Caccialepori 22
Tel: 02 48.70.80.76
Fax:02 48.70.36.44
High School – via G. Bellini 1
Tel: 02 42.29.05.77
Fax:02 42.35.428
American School of Milan
www.asmilan.org
Via K. Marx 14,
20090 Noverasco di Opera (MI)
Tel. 02 5300001
Fax. 02 9366093
Sir James Henderson School
www.sjhschool.com
Via Pisani Dossi, 16
20134 Milan
Tel. 02 210941
Fax. 02 21094 224
Bilingual European School
www.beschool.eu
Via Val Cismon 9
20162 Milano
Tel. 02-66117449
Fax: 0039-02-66116379
International School Como
Via Baserga n 81,
22100 Como
Tel: +39 031 57 22 89
www.iscomo.com
The European School of Varese
Via Montello, 118
21100 Varese
Tel. 0332 806111
www.scuolaeuropeadivarese.it
Japanese
Scuola Giapponese di Milano
www.mngitalia.net
Via Arzaga 10, 20146 Milano
Tel . 02-4150291
Fax . 02-48301078
German schools
Scuola Germanica di Milano
www.dsmailand.it
Via Legnano 24
20121 Milano
Tel. 02.6597614
Fax. 02.45499588
FLORENCE
French schools
Ecole Victor Hugo de Florence
http://ecole.florence.free.fr
Via Gioberti, 67 - 50121 Firenze
Tel : (+39) 055677110
English schools
International School of Florence
www.isfitaly.org
Villa le Tavernule - via del Carota, 23/25
50012 Bagno a Ripoli (FI)
Tel. 055 6461007
Fax: 055 644226
ROMA
French schools
Lycée Chateaubriand
www.lycee-chateaubriand.eu
dalla scuola materna alla 5ème
Via di Villa Ruffo, 31 - 00196 Roma
Tel : (+39) 06 441604501
dalla 4ème alla Terminale
Via di Villa Patrizi, 9 - 00161 Roma
Tel : (+39)06 441604501
Institut Saint Dominique
www.institutsaintdominique.it
Via Iofino Lega, 5 - 00189 Roma
Tel : (+39) 06 303 10 817
English schools
St. Stephen’s International School
http://www.ststephens-rome.com
Via Aventina 3 - Rome, Italy
Tel . 065750605
Fax. 065741941
St. George’s British International School
Rome
www.stgeorge.school.it
Via Cassia Km16
La Storta
00123 – Roma
Tel. 06 3086001
Fax. 06 30892490
Core International School of Rome
www.coreinternationalschool.it
Core International School
Via Crati 19 - 00199 Rome
Tel. 068411137
The American Overseas School of Rome
www.aosr.org
Via Cassia 811
00189 Rome
Tel. 06.334381
Fax. 06.3326.2608
German schools
Deutsche Schule Rom
www.deutsche-schule-rom.de
Via Aurelia Antica 397-403
00165 Roma
Tel 06 6638776
Fax. 06 6630632
NAPOLI
French schools
Ecole Alexandre Dumas de Naples
www.ac-grenoble.fr/ecole/efn-dumas.naples/
Via Francesco Crispi, 86 - 80121 Napoli
Tel : (+39) 081 66 89 36
PESCARA
Iri School College
Polo Scolastico Paritario
66023 Francavilla Al Mare (CH) - 70, v.
Tosti
Tel: 085 4914971, 085 4919324
Fax: 085 4919331
MODENA
International school of Modena
(age range 3-14)
Piazza Montessori, 1/A
41051 Montale Rangone (MO) Italia
Tel. 059.530.649
www.ismmodena.org
BOLOGNA
International school
(age range 2-12)
Via Massimo D’Azeglio, 55
40123 Bologna (BO)
Tel . 051 644 9954
www.isbologna.com
PADOVA
The English International School of Padua
Via Forcellini Egidio, 168
Tel. 049 8020660
www.eisp01.com
Marymount International School of Rome
www.marymountrome.org
Via di Villa Lauchli, 180
00191 Rome
Tel. 06 36 29 101
Fax. 06 36 30 17 38
25
Internet Cafes
Internet access can also be found in the majority of the hotels.
NetPointMorena
Via Bafile 221 Jesolo Lido
30017 Venice
Tel. 0421380449
[email protected]
Play the game2
Calle lunga s.
Pantalon, Dorsoduro 3804 Venice
Tel. 0412750170
Netc@fe
Lignano Sabbiadoro C. Alisei 17
Tel. 0431 525001
Planet
Via Colloredo 90 Udine
Tel. 0432/690613
[email protected]
Net house
Campo S.Stefano
30124 Venice
Tel. 041 2771190
Fax 0415208128
[email protected]
26
Museums & Historical sites
Entrance fees are usually around 4 - 7 Euros. Note that reduced entrance fees may apply to students
and senior citizens. Check with the museum for details.
A special museum pass is available for several of the museums in Genoa. The pass, which combines a Museum and Bus pass, allows one to
visit several museums and freely use the public transport throughout the city. The pass also offers discounts in the main museums and tourist
attractions of Genoa, such as the Aquarium of Genoa, the Palazzo Ducale and the Luzzati Museum. It also offers discounts at La Rinascente department store and at participating bookstores and record stores.
The passes can be bought at participating museums; the reception desk at the Aquarium of Genoa; the Genovainforma kiosk in Piazza Matteotti; the Parco Pallavicini in Pegli; Villa Durazzo in Santa Margherita Ligure; ticket offices in Liguria’s main train stations; Club Eurostar
locations in Genoa’s Brignole train station and at the main AMT public transportation sales booths.
GENERAL OPENING HOURS
Museum opening hours vary throughout the year. Generally museums are open from 9 to 18.00 except for Mondays. As a rule, ticket offices
close 30 to 60 minutes before the offical closing times. Before you go, it is recommended that you contact the museum you want to visit to
check any changes in opening hours and ticket prices.
GENERAL OPENING HOURS
Museum opening hours vary throughout
the year. Generally museums are open from
9 to 18.00 except for Mondays. As a rule,
ticket offices close 30 to 60 minutes before
the offical closing times. Before you go, it is
recommended that you contact the museum you want to visit to check any changes
in opening hours and ticket prices.
La Biennale di Venezia
Palazzo Querini Dubois
San Polo 2004
30135 Venice
Tel. 041 52 18 711
www.labiennale.org
Exhibition center for arts, architecture, dance,
music, theatre and cinema.
Fondazione Querini Stampalia
Basilica di San Marco
Castello 4778, S. Maria Formosa
Piazza San Marco
Tel. 0412711432
Tel. 041 5225205
www.querinistampalia.it
More than 400 paintings from the Venetian
Precious art objects among them some mo- School: among them, Bellini, Tiepolo, Longsaic fragments, and a beautiful polyptych hi. Occasionally there are short evening conby Paolo Veneziano. It also houses the four certs.
horses of St Marks’ quadriga.
Museo Archeologico Nazionale di Venezia
Piazza San Marco
DIRECTORY
San Marco 52
Gallerie dell’Accademia
Tel. 041 5225978
Campo della Carità, Accademia
chttp://www.archeologia.beniculturali.it/pagDorsoduro
es/atlante/S146.html
Tel. 041 5200345
Important collection of Greek sculptures,
www.gallerieaccademia.org
The most important collection of paintings marble fragments, and Roman coins. Estabfrom the Venetian School. Absolute master- lished in 1523 when Cardinal Grimani bepieces by Bellini, Giorgione, Tintoretto and quested many Roman pieces.
Titian.
Museo Civico Correr
Piazza San Marco, Ala Napoleonica
The Peggy Guggenheim Collection
San Marco 52
Palazzo Venier dei Leoni
Tel. 041 2715911
701 Dorsoduro
Interesting collection of objects and docu30123 Venice
ments on the history of the Serenissima ReTel. 041 2405401
public. The first hall contains sculptures by
www.guggenheim-venice.it/
European and American art of the first half Antonio Canova.
of the 20th century.
Campanile di San Marco
Piazza San Marco - Venezia
Tel. 041 5224064
100 meters high, this is the highest point of
the city. The Arcangel Gabriel on the top follows the direction of the wind.
Museo Diocesano di Arte Sacra
Castello, Ponte della Canonica
Tel. 0415229166
Collection of objects and paintings from some
Venetian churches which have since been
closed. Also houses the Lapidario Marciano
and its decorative fragments.
Museo Dipinti Sacri Bizantini
Istituto Ellenico
Castello 3412, ponte dei Greci
Tel. 41 522 6581
In the Scuola of S. Nicolò dei Greci, this museum houses Bizantine, post-Bizantine icons,
religious ornaments, and other votive objects.
Museo d’Arte Orientale - Ca’ Pesaro
Santa Croce, Ca’ Pesaro Venezia
Tel. 0415241173
www.arteorientale.org
Includes the private collection of an 18thcentury Venetian traveller and collectionist.
Sections on China, Indonesia, and a very important section dedicated to the Japanese art
of the Edo era.
27
Scuola di Merletti di Burano
Piazza Galuppi, Burano Venezia
Tel. 041 730034
www.museiciviciveneziani.it
Museum of laces, whose production started
on the Isle during the 15th Century. After a
period of decline, this art was promoted again
in 1872 by Paolo Fambri and Countess Marcello who founded this laboratory.
Museo del Settecento Veneziano
Ca’ Rezzonico
San Barnaba
Dorsoduro
3136 Venice
Tel. 041 2410100
One of the biggest Palazzi on the Grand Canal
contains a museum with paintings by Tiepolo,
Piazzetta, Longhi, and Guardi in addition to
sections with beautiful, historical furnishings.
28
Museo Storico Navale
Castello 2148
Tel. 0415200276
Conceived in order to house the models of the ships that were going to be built in the
nearby Arsenale, it now also offers relics, trophies, and engravings.
Galleria d’ Arte Contemporanea
Punta della Dogana
Dorsoduro
30173 Venezia
With its triangular shape, Punta della Dogana split the Grand Canal from the Giudecca
Canal. As center for contemporary art , the former monumental port of the city present
a permanent exhibition of works from François Pinault Collection
Tel: 041 5231680
Parks
Despite being famous for its many canals, Venice is also home to a number of parks, often private
gardens and parklands that belonged to the city’s former nobility.
Parco delle Rimembranze (Gardens of Remembrance) - Castello
The Parco delle Rimembranze was built in memory of the soldiers that died in the
World War II. This park is a popular recreational place for families as it offers good
child play areas, large open green spaces, and even a roller skating rink. Close to
shops, this park is an ideal place for a relaxing picnic.
Giardinetti Reali (Royal Gardens) - San Marco
Situated next to Piazza San Marco, this public garden is full of trees, flowers, pathways, and benches, so that you can rest and enjoy the pleasant atmosphere. The
Royal Gardens were originally landscaped in the early 19th Century by Napoleon,
in order to give him a stunning view from his nearby offices.
Campo Santa Margherita - Dorsoduro
With huge trees, large open spaces, plenty of benches, and a splendid fountain, Campo Santa Margherita is a popular place to visit for both locals and tourists alike.
Situated in the district of Dorsoduro, the park contains a great market, selling fruit,
vegetables, and fish. Nearby there are excellent restaurants as well as some superb
ice-cream shops.
Chiostro San Francesco della Vigna - Castello
This pretty cloister garden around the church of San Francesco della Vigna is situated in northern Castello. The garden has tall cypress trees,
flowering oleanders, and a courtyard of grass, with a statue of St. Francis in the middle. This sunny spot also has plenty of shade, cast by the
tall colonnades that surround the gardens. The church is also well worth a visit as it contains some important works of art.
Giardini Pubblici (Public Gardens)- Viale Trento
On the eastern edge of Venice, the Giardini Pubblici are situated along the Riva degli Schiavoni, away from crowded central tourist areas.
Stretching from the statue of Garibaldi in the Castello district, to the public gardens, and the grounds of the Biennale d’Arte exhibition, there
are many avenues lined with beautiful, large trees. There are also good facilities for children, with a playground area including swings and
slides. In odd-numbered years, there is a large and impressive international festival of modern art that takes place in the summer. The park can
be easily reached and is just a short walk from the city centre - or alternatively, you can use one of the city’s water-buses.
29
Pharmacies
In Italy, pharmacies can easily be identified by a red or a green cross. Opening hours are usually Monday
to Friday, 8:30 to 13-13:30 and from 16:00 to 19:30. Some pharmacies also open on Saturdays and
Sundays on a shift system.
Some pharmacies are also open during weekends and at night, from 20:00 until 08:30. During this time a surcharge is applied to any medicine purchased. There are also 24-hour pharmacies, that generally do not apply any additional surcharge for night time sales. Outside
each pharmacy, a list is posted containing all the pharmacies to be found in that particular
area with their opening times and details of weekend or night shifts. They have been selected
because of their location in and around Venice.
Note that Emc Network does not recommend any of the mentioned pharmacies.
Alle Catene
Via Trieste, 128/C - Marghera
Tel. 041 922072
Bertoncello
Piazza Ttadel Grano - Noale (VE)
Tel: 041 440071
Bevilacqua
Via Dante Alighieri, 38 - Mirano (VE)
Tel: 041 5700865
Calzolari
Via Piave, 86 - Mestre
Tel. 041 930556
Comunale
Via Beccaria, 115 - Marghera
Tel. 041 935625
Graziati
Piazza Ferretto - Mestre
Tel. 041 981933
Mori R.
Piazza Marconi, 37 - Stra (VE)
Tel. 049 502071
Zanconato A.
Piazza Vecchia, 27 - Gambarare (Mira/VE)
Tel. 041 5675094
Comunale
Piazz.le S. Maria Elisabetta, 1 - Cavallino
Tel. 041 968174
Locatelli
Via della Fonte Ca’ Vio,11 - Cavallino
Tel. 041 5370877
30
Police Stations
The ‘Questura’ is the main headquarters of the police in the Regions. Then there are the ‘Commissariati’ - local police stations - which are branch offices of the Questura.
There is a Questura in each of the 103 Italian provincial capitals. It is responsible for all the activities carried out by the Police within the
province.
In major cities and highly populated towns there are police stations named “Commissariato”. Each Commissariato is under the authority
of the provincial Questura.
Their task is to control, prevent and fight crime in their jurisdiction, and to deal with paperwork as to, among other things, requests for
gun licences, passports, permits, and regularisation of foreigners.
PERMIT OF STAY
As a non-European residing in Italy for more than three months, you must legalize your position in Italy. In order to do this, you must be
issued a permit of stay “Permesso di Soggiorno” . Both first time applications and renewals have to be filed at the nearest Post Office which
will forward your application to the relevant Questura or Commissariato for the processing of the file, taking of fingerprints, issue and collection of the permit.
Useful link: www.poliziadistato.it
BARI
Questura - Immigration office
Via G. Murat Nr. 4
Tel: 0805291111
from 9.00 to 12.00 - Mondays, Wednesdays
and Fridays deposit of requests – Tuesdays
and Thursdays issue of documents
Commissariato Catania Borgo Ognina
Via Francesco Pensavalle n.15
Tel: 0957194811
Mondays to Saturdays from 8.00 to 20.00
COMO
Questura – immigration office
Viale Roosevelt n.7
Tel: 031.317548
Commissariato Bari San Nicola
Piazza San Pietro Nr. 31
– Mondays, Wednesdays and Fridays from
Tel: 0805786111
Mondays, Wednesdays and Fridays from 9.00 15.00 to 17.00 only from permit to stay and
carte di soggiorno delivery
to 12.00 immigration
BOLOGNA
Via Bovi Campeggi,13/3
Tel: 0516401683
Monday to Friday from 8.30 to 13.00 – Tuesdays and Thursdays from 15.00 to 17.00 only
for permit to stay and carta di soggiorno delivery
FLORENCE
Via della Fortezza, 17
tel: 055/49.771
Mondays to Fridays from 7.00 to 18.00
Commissariato Genova Centro
Piazza Matteotti n.2
Tel: 010254891
LATINA
Questura - Ufficio Immigrazione
Corso della Repubblica, Palazzo M
Tel: 0773659310
Mondays, Tuesdays, Thursdays and Fridays
from 8.30 to 11.30 – Tuesdays and Thursdays from 15.30 to 17.30
LUCCA
Via Montanara nr. 30
Tel: 0583/4551 - 0583/4245
MILANO
via Montebello 26
Tel: 02.6226.1
Commissariato Empoli
Piazza Gramsci n.46
Tel: 0571/53.21.11
Mondays , Wednesdays and Fridays from 9.00
Commissariato Bologna Santa Viola
to 12.30 – Tuesdays and
Via Marchioni 4
Commissariato Milano Centro
Thursdays from 15.00 to 17.00
Tel: 0516179911
Piazza San Seplocro 9
Mondays to Fridays from 9.00 to 13.00 Tel: 02.806051
Tuesdays and Thursdays from 16.30 to 18.30 GENOA
Catania
Via Diaz,2
Tel: 01053661
Mondays to Fridays from 8.30 to 12.30 –
Corso delle Province, 218
Tuesdays and Thursdays from 15.30 to 17.30
Tel: 0957194911
only for permit to stay and carte di soggiorno
delivery
31
NAPLES
Questura
Via Medina n. 5
Tel: 0817941111
ROME
Questura – foreign division
Via Teofilo Patini n.23
Tel: 0646861
Mondays to Fridays from 8.30 to 11.30 –
Tuesdays and Thursdays from 15.00 to 17.00
Commissariato
Via Tarsia n. 38
Tel: 0815645211
PESCARA
Via Pesaro, 7
tel: 08520571
– Wednesdays from 14.30 to 18.30 only for
delivery of permit to stay
TURIN
C.so Verona, 4
Tel: 011/5588400 - 500
Commissariato Salario Parioli II
Via Guido D` Arezzo n.22
Tel: 068440221
VENICE
Questura – Immigration office
Via Nicolodi 21 - Marghera (VE)
Tel: 0412715767
SYRACUSE
Via Vittorio Veneto,154
c/o Comm. di P.S. Ortigia
Tel: 0931481606
Commissariato Chioggia - Ufficio Stranieri
Corso del Popolo, 973
30015 (Chioggia - VE)
Tel: 0415533811
Tuesdays to Fridays from 8.30 to 13.30
Commissariato Siracusa Ortigia
Via Vittorio Veneto, 154
Tel: 0931-481411
Questura and Police Stations in Venice
HEAD OFFICE
Palazzo Contarini - Mocenigo
S. Marco 3980
30124 Venice
Tel. 041 2748204
Fax 041 2747264
[email protected]
EMERGENCY SERVICES
S.Croce 250
Tel. 041 274 4623, 041 2747070
Fax 041 2744617
32
URBAN POLICE
San Marco 3980, Palazzo Contarini Mocenigo
Tel. 041 2747285
Fax 041 2747293
CITY CENTRAL AND ISLAND
POLICE
San Marco 52
Tel. 041 274 7310
Fax 041 2770219
Postal Services
Apart from regular mailing services, post offices in Italy are where bills are paid and pensions are
distributed to senior citizens – it’s just a question of standing in the right line.
Actually, in almost all post offices, before
standing in line it is necessary to take a
ticket for the service you need. Sometimes
there is an employee that can help by
advising which is the right queue and
giving you the right ticket, in others
it is necessary to read the labels on the
machine and press the corresponding
button to get the ticket.
Generally, most of the offices have more
lines dedicated to “payments”, and fewer
to “sending”
For instance, if you need to pay your bills,
ask for the “pagamenti” line.
Every neighbourhood has its local post
office branch. Hours vary but in general
they are open from Monday
to Friday 8:30 – 14:00 and Saturday
between 8:30 and 13:00.
Central post offices often have extended
opening hours and of course, it is possible
to have a lot of services on line.
Please see: http://www.poste.it/en/postali/
or http://www.poste.it/online/cercaup/ to
find the post office closest to your house
and its opening time.
Complete banking services are also offered
at post offices.
Please see: http://www.poste.it/en/
bancoposta/
Even to apply for the permit of stay it is
necessary to go to the Post Office. It is
possible to ask for a “permit of stay kit”
without standing in line and they will give
you forms to fill out.
When ever ything is ready (your
immigration coordinator will deal with
this hard procedure) the kit is to be
sent back, retaining the ticket from the
“sending” desk.
Please see: http://www.poste.it/azienda/
ufficipostali/eli2/serviziperglistranieri.
shtml
SENDING MAIL
Stamps are sold at the tobacconist’s ‘tabacchi’
or at the post office. Regular mail costs from
Euro 0.60 for Italy and from Euro 0.65 for any
country of the European Union. It costs from
Euro 0,85 for the rest of the world.
The mail has to be posted in the red post boxes
outside the post offices or the tobacconist’s. The
post box has two sections: one for the inner
city mail ‘la città’, and one for all destinations
out of the city ‘altre destinazioni’.
Express delivery
With this service you are able to send letters
and parcels all over the world quickly with a
return receipt. This receipt provides delivery
information, if you request it.
Note:
It is not permitted to send any money of any
currency, gold, silver or platinum, precious
stones, antique objects, alcohol, or goods
prohibited for export by Italian law.
Priority post
The mail through priority post ‘posta prioritaria’
should arrive within 24 hours in Italy and
within 3 days in Europe and Mediterranean
countries. It takes from 4 to 8 days for deliveries
to other countries. There are specific stamps
available at the tobacconist’s or at the post
office and blue self-adhesive labels indicating
‘posta prioritaria’.
SENDING TELEGRAMS IN ITALY AND
ABROAD
The service is available 24 hours a day. The
telephone number is 186. The service is
worldwide and messages can be transmitted
in any language. The cost of this service will
be added directly to the phone bill.
MAIL FORWARDING SERVICE
This service, called “SEGUIMI”, helps to
receive all your mail when you change address
even outside Italy and Europe.
For a pre-defined period they will send
everything to the new address.
For a description of the service and costs
please see:
http://www.poste.it/azienda/ufficipostali/
consegna_personalizzata.shtml
DHL centers
Via Pillea, 11
16153 Genova (GE)
Tel: 199 199345
Via P.D. da Bissone, 3
16154 Genova (GE)
Tel: 199 199345
Postal order
The postal order is a fast service that enables you
to transfer money in Italy. You are also able to
pay or receive the cost of any parcel or mailing.
Additionally, there are many other agencies
that transfer money in the same fashion, such
as Western Union.
MONEY EXCHANGE
In some post offices you can change money,
paying a commission.
33
Venice Postal Offices
Venezia
Fontego Dei Tedeschi
San Marco 5554
30124 Venice
Venezia 1
Lista Di Spagna 233/d
Cannaregio (rio Tera’)
30121 Venice
Venezia 10
Zattere 1507/1508
Dorsoduro 30123 Venice
Venezia 11
Quattro Novembre 23/24
Sant’elena 30132 Venice
Venezia 4
San.marco 1241
30124 Venice
Venezia 12
Gaffaro 3510
Dorsoduro 30123 Venice
Venezia 5
Barbaria Delle Tole
Castello 6674 30122 Venice
Venezia 13
San Giobbe Cannaregio
30121 Venice
Venezia 8
S.eufemia 430
Giudecca 30133 Venice
Venezia 2
S.provolo 4664
Castello 30122 Venice
Venezia 9
Garibaldi 1641
Castello 30122 Venice
Venezia 3
San Polo 2012
30125 Venice
Public Transportation
Venice is unique in the type of public transportation that it offers.
Instead of the standard buses, trams, and subways found in other
Italian cities, Venice offers Vaporetti (Water Buses) that navigate the
The Vaporetti boats have several routes, all of which either circumnavigate the city or go through
The Canal Grande, the main canal in Venice, which starts at the Station, passes underneath the
Rialto bridge, and terminates in the lago in front of San Marco. The boats havethe capacity to
hold approximately 120 passengers, but during peak hours it can be difficult to get aboard one
because they are often full.
Main ACTV fares applicable from 1/03/08
The following fares are valid for purchase at a ticket office / agency Hellovenezia, or from the
network of official dealers Actv.
For online purchases at reduced fares, please visit www.veniceconnected.com
ORDINARY FARES
6,50 € - WATER SERVICES TICKET, 60’
Allows travel on all services (except for those of route Alilaguna, Clodia and Fusina) for 60 minutes from stamping, with transport means
change allowed in the same direction. Does not include the return journey. Included in the price is the transport of one luggage item of up to
150 cm as the sum of its three dimensions. Can be purchased from the Hellovenezia ticket desks and the authorized resellers.
6,50 € - ON-BOARD WATERBUS TICKET, 60’
If you board without a ticket, you must request one from the “marinaio” (sailor/attendant) at the board platform and before boarding.
Allows travel on all water services (except those of route Alilaguna, Clodia and Fusina) for 60 minutes from stamping, with transport means
change allowed in the same direction. Does not include the return journey. Included in the price is the transport of one luggage item of up to
150 cm as the sum of its three dimensions.
34
TOURIST TRAVEL CARDS
The Travel Cards are the most economical solution for people who want to get around Venice and
its surroundings on Actv’s land and water services. They allow unlimited travel and can be used on
all the services - both waterborne (except those of route Alilaguna, Clodia, Fusina) and on land that provide urban services within the municipality (“Comune”) of Venice (land services on the
Lido and in Mestre).
Validity can be 12, 24, 36 48 or 72 hours from stamping, depending on the chosen tariff solution.
Included in the price is the transport of one luggage item of up to 150 cm as the sum of its three
dimensions.
Can be purchased from the Hellovenezia ticket desks and the authorized resellers.
They allow tourist coaches arriving at Venice main island to benefit from the ordinary “ZTL” (Limited Traffic Zone) tariff with ACTV public
transport. (information: Hellovenezia call center +39 041 24.24).
•
16,00 € - 12-HOUR TRAVELCARD
•
•
•
•
•
50,00 € - 7 DAYS TRAVELCARD
3-DAY YOUTH CARD
Allows unlimited travel and can be used on all the services - both waterborne (except those of Alilaguna, Clodia, Fusina) and on land - that
provide urban services within the municipality (“Comune” of Venice (land services on the Lido and in Mestre). The ticket is valid for 72 hours
from stamping. Can be bought by young people aged between 14 and 29 by showing the Rolling Venice Card, on sale at the Hellovenezia
ticket desks for € 4.00.
•
18,00 € - 3-DAY YOUTH CARD
VEHICLE TRANSPORT BY CAR FERRY
The vehicles carried are divided into 10 categories, to which a different rate is applied, also on the basis of the route involved.
The vehicle ferry fares do not include the passage of the vehicle driver, except for those of bicycles and mopeds up to 50 cc.
The tariff for bicycle plus owner is € 7.00 while, for rider plus moped 50 cc it is € 7.50.
Residents on the islands of Pellestrina and Lido are entitled to buy passes valid for 10 (or 40) single journeys, to be used within 12 (or 24) months.
CARTAVENEZIA CARD FARE
The personal card CARTAVENEZIA OR PASS CARD is issued to all those requesting it from the dedicated Hellovenezia desks.
It is valid for 3 years and is renewable on expiry.
It allows holders to buy waterborne tickets at reduced rates. The card is personal and non-transferable. It must be shown on request by the
conductors and the ticket sales personnel.
Costs of the Card
40,00 € for those resident outside the Veneto region;
10,00 € for residents of the Veneto region and for those who, although not residents, study or work within the Venice municipal area
(Comune).
Free only for Cartavenezia and for residents of the municipality of Venice.
Costs of renewal
10,00 €
Free only for Cartavenezia and for residents of the municipality of Venice
For information: Hellovenezia Call Center (+39) 041 24.24.
1,10 € - SINGLE FARE WATERBORNE SERVICES
Allows travel on all water services (except those of route Alilaguna, Clodia and Fusina) for 75 minutes from stamping, with transport means
change allowed in the same direction. Does not include the return journey. Can be purchased from the Hellovenezia ticket desks and the
authorized resellers.
1,70 € - TICKET FOR LAND+WATER
The ticket allows travel along a mixed route (land and water). It is valid for 90 minutes from stamping but is not valid for return journeys, not
even if made during time of its validity. Interchange is allowed. Can be purchased from the Hellovenezia ticket desks and the authorized resellers.
10,00 € - 10-JOURNEY DISCOUNT BOOKLET, WATER SERVICES;
14,00 € - 10-JOURNEY DISCOUNT BOOKLET, LAND+WATER
Discount booklets contain 10 tickets, each having a validity and duration as specified in the two paragraphs above and only if accompanied
with their stub (the last ticket of the discount booklet). Can be purchased from the Hellovenezia ticket desks and the authorized resellers.
35
1,50 € - ON-BOARD TICKET WATER SERVICES
Issued only on board the larger ferries. It allows travel on all the water services
(except those of route Alilaguna, Clodia and Fusina) for 60 minutes from
stamping, with transport means change allowed in the same direction. Does not
include the return journey.
SPECIAL FARES
4,00 € - STUDENTS/SENIOR CITIZENS GROUPS
These ticket are valid per person for two water journeys on the same day, except
for Line No. 1. It can be requested by groups of senior citizens over 65 yrs (of at
least 20 in number) and student groups (of at least 14 in number) making up a
class from countries belonging to the EU.
Ticket can be bought at the Hellovenezia ticket desks.
It allows tourist coaches arriving at Venice main island to benefit from the ordinary
“ZTL” (Limited Traffic Zone) tariff with ACTV public transport. (Information: Hellovenezia Call Center (+39) 041 24.24).
9,00 € - ORGANIZED GROUPS TICKET
Ticket valid per person for 2 water journeys on the same day, except the Line No. 1. It can be requested by organized groups (Agencies/Cral/
Associations) of at least 20 persons and must be booked and prepaid through the Hellovenezia trade office: telephone (+39) 041/2722677,
fax (+39) 041/2722673, e-mail [email protected].
It allows tourist coaches arriving at Venice main island to benefit from the ordinary “ZTL” (Limited Traffic Zone) tariff with ACTV public
transport. (Information: Hellovenezia Call Center (+39) 041 24.24).
1,10 € - DISABLED
For full details, download the brochure by clicking here
CONFERENCE CARD
Reserved to the company that organise meetings and conferences from 80/100 person, NOT for individual. It is personal and must be backed
up by an identity document. It is valid on waterborne and land services of Lido island and mainland Mestre. Validity 8 days maximum.
For information: Hellovenezia trade office: telephone (+39) 041/2722677, fax (+39) 041/2722673, e-mail [email protected].
2,00 € - SPORT TICKET (CONI)
Reserved to sport clubs affiliated to CONI (Italian National Olympic Committee). Valid for outward and return journeys, it allows members
to reach the competition venues. Ticket can be bought at the Hellovenezia ticket desks.
The ticket allows a roundtrip travel for land and water urban services.
4,00 € - TICKET FOR AWAY-TEAM FOOTBALL FANS
Reserved to the away-team fans wanting to go to the Penzo stadium. Valid for the outward and return water journey and reserved to the away
team’s fans for matches. To buy tickets, contact the host Club.
TRAVEL CARDS
Monthly for one area:
Lagoon services (including the Lido’s land service)
ordinary € 28,00
employees€ 24,00
students € 20,00
Monthly for residents of the islands (northern lagoon - Venice main island services and ferries*)
ordinary € 14,00
employees€ 12,00
students € 11,00
Monthly card for two service networks
+Lagoon Services
+Mainland Services (urban routes of Mestre)
ordinary € 33,00
employees€ 27,00
students € 22,00
* These types of pass are issued on presentation of a certificate of permanent residence, or of work or study, on the islands.
The number of the three-year pass must be entered on the monthly coupon.
36
Applications for travel cards must be made at the following Hellovenezia points:
•
Venezia, Fondamente Nove
•
Venezia, Piazzale Roma
•
Mestre, Via Cardinal Massaia, on the corner of Cappuccina
•
Lido, S.Maria Elisabetta near the landing stage
•
Sottomarina, viale Padova 22
•
Dolo, via Mazzini 16
•
Chioggia, Piazzetta Vigo 1
You can buy the monthly tickets from the Hellovenezia ticket desks and authorized resellers.
FERRY-BOAT
Tickets:
Tickets may be purchased at the boarding ticket offices.
The fares of transport vehicles do not include vehicle’s driver.
The round-trip fares cost twice than single fare.
Cars CAT. A e B (up to 4.00 mt., micro cars, up to 50 cc)
Cars CAT. C (over 4.00 mt. and up to 4.50 mt.)
Cars CAT. D (over 4.50 mt.)
BUSSES
CAR WAGON (compressors, agricultural machines, trucks up to 35 q.li with trailer)
CAR WAGON WITH TRAILER
VEHICLES (for promiscuous transport up to 3.5 t.)
MOTORCYCLE VANS
MOTORCYCLES UP TO 50 CC. (driver with Cartavenezia)
MOTORCYCLES UP TO 50 CC. (driver with regular travel card)
MOTORCYCLES UP TO 50 CC. (driver with ordinary fare)
BICYCLES (driver with monthly travel card)
BICYCLES (driver with ordinary fare)
PASSENGERS (with ordinary fare)
PASSENGERS (with Cartavenezia)
GOODS
€ 10,00
€ 16,00
€ 20,00
€ 58,00
€ 23,00
€ 46,00
€ 15,00
€ 10,00
€ 3,50
€ 2,70
€ 7,50
€ 1,00
€ 7,00
€ 6,50
€ 1,10
€ 1,80
TRANSFERRABLE TRAVEL CARDS
Monthly ticket for Lagoon Services (Lido’s land and water services) € 70.00
Monthly for Mestre’s land services € 70.00
SUPPLEMENTS
Monthly supplement for urban land services € 6.00
Monthly supplement for urban water services € 6.00
For more information on other ACTV fares, contact the Hellovenezia Call Center (+39) 041 24.24.
37
Pubs & Clubs
Club entrance prices range from 10 Euros to 20 Euros (normally there’s a free drink included in the
price). Clubs start filling up after midnight and usually stay open until 04:00 - 06:00 in the morning.
Pubs are normally open from 20.00 until 02:00 or even later.
LIVE MUSIC
WINE BARS
CLUBS
Borgoclub
Via Vernazza 7/9r
Tel. 010 3760090
www.borgoclub.com
Live jazz. Booking is recommended.
Taverna del VI
Via Albaro 2a
Covo di Nord Est
Lungomare Rossetti 1
1638 Santa Margherita Ligure (Ge)
Tel. 0185290348
www.covodinordest.net
Chandra Bar
Passeggiata Anita Garibaldi 28r
Tel. 0108603640
Senhor do Bonfim
Passeggiata Anita Garibaldi 25
Tel. 0103726312
Brasilian music
Jasmine Café
Via D’Annunzio 2
Tel. 010541273
Tuesdays & Wednesdays, live jazz; Thursday,
Saturday & Sunday, housemusic.
Cantine Embriaci
Salita Torre Embriaci 2
Tel. 010 8692786
Il Quinto quarto
Via Canneto il Lungo 132-134r
Tel. 010 2466222
El Cafè Latino
Via S. Zita, 12r
www.elcafelatino.it
Latin American style
Nouvelle Vague
Vicolo De Gradi 4r
Eccentrica
Via Ceccardi 24r
Il Barbarossa
Piano di S. Andrea 21/23r
Tel. 010 2465097
Discoteca Piscine dei Castelli
Porticciolo di Sestri Levante
Sestri Levante
Gallery
Via Porta d’Archi 73r
Rap, funk, R&B
PUBS
Quattro Canti
Via ai Quattro Canti di S. Francesco 28r
English style pub
Tel. 010 252997
Britannia Pub
Vico Casana 76r
Tel. 010 2474532
Bar sopra il mare
Vico Cicala 5r
Also serves food.
La Pausa
Via Assarotti 12r
Coctails
La Polena
11 di vico Cinque Lampadi
Also serves food
38
Religious Associations
San Salvador Parish Church
Sestiere di S.Marco
4835 Venice
Tel. 041 5236717
http://www.chiesasansalvador.it/ita/
Jewish Community in Venice
Cannaregio 2899
Tel. 041 715012
Greek Orthodox Church
Castello 3419
Tel. 041 5225446
Anglican Church
Campo San Vio
Tel. 041 5200571
The Italian Evangelic Lutheran Church
Cannaregio 4448
Tel. 041 5227149
Evangelical Waldensian and Methodist
Castello 5170
Tel. 041 5227549
Christian Congragation of
Jehovah’s Witnesses
Via Castllana 34/a-b
Venezia Mestre
Tel. 041.95.03.35
Cristian Evangelic Baptist Church
Via Dante
Mestre
Tel. 0415347639
39
Restaurants
Venice cuisine is based largely on seafood and one of the most representative dishes is fish risotto
which comes in a variety of forms. The strangest one is the risotto alle seppie with a bright black
color that’s a result of the cuttlefish being cooked in its own ink!
The Venitian cousine is also famous for its soups (especially in the Caorle area, its called brodetto di pesce), recommended where the
cephaloped variety of fish concerns cuttlefish, octopus, and squid. A longstanding tradition, fish was kept for long periods before eating, a
tradition still used today for dishes like sarde in saor (marinated sardines).
Baccalà mantecato
The various ways of cooking fish are the same simple procedures that have been used for a long time: boiling, frying, grilling, and ovencooking. The seasonings used are simple, but tasty: olive oil, vinegar, garlic, parsley, and herbs. An example is Baccalà mantecato (stockfish)
in which the softened dried cod is cooked in olive oil, parsley, and garlic and then creamed in a blender.
EATING ITALIAN
Italian restaurants can roughly be divided into two main categories, trattoria and ristorante, depending on the type and the size of the meal
you want. Both types can be found in all parts of Italy, whether you stay in Venice or in a much smaller city. Note that most trattorie and
ristoranti have a giorno di riposo, a day off, once a week (usually Sunday or Monday).
Trattorie
A trattoria is a small restaurant and is usually less expensive and pretentious. The menu usually consists of a primo e secondo piatto (first and
main course) of pizza or pasta followed by a salad, dessert, and coffee.
Ristorante
If you are looking for something slightly more exclusive, there are almost just as many ristoranti (restaurants) as there are trattorie. The menu
usually consists of a la carte with portions slightly smaller but nevertheless delicately prepared. Meal prices are also higher.
Opening hours may be different from what you are used to in other places: the restaurants usually open for lunch between noon and three
o’clock, reopening for the evening between seven and midnight
EXCLUSIVE RESTAURANTS
POPULAR RESTAURANTS
Danieli
4196 Castello
Riva degli Schiavoni
(near S.Marco Square)
Tel. 041 522 6480
L’Anice Stellato
Cannaregio, 3272
Tel. 041 720744
Harry’s Bar (Hotel Cipriani)
1323 S.Marco
(near S.Marco Square (call for water taxi)
Tel. 041 528 5777
Traditional Italian and Venetian menu
www.harrysbarvenezia.com
Do Forni
468 S.Marco
(near S.Marco Square)
Tel. 041 523 2148
Local and Mediterranean specialities
www.doforni.it
La Zucca (also vegetarian cusine)
S. Croce, 1762
Tel. 041 5241570
www.lazucca.it
La Palanca
Fondamenta del Ponte Piccolo,
Isola della Giudecca
30133 Venezia VE
Ristorante Cantina Canaletto
v. Castello 5450
Tel. 041 5212661
www.cantinacanaletto.it
Ristorante San Giorgio
Riva Ca’ Di Dio 2185
Riva Degli Schiavoni
Tel. 041 5231993
40
Trattoria alle Vignole
Isola Vignole 12
Tel. 041 5289707
Trattoria ai Tosi
San Polo 1587
Tel. 041 5241086
www.trattoriaaitosi.it
Trattoria Sempione
S. Marco 578
Tel. 041 5226022
Alla Palazzina
Cannaregio 1509
Tel. 041 717725
LOCAL AND
REGIONAL RESTAURANTS
Trattoria Due Torri
Campo Santa Margherita 3408
Dorsoduro
Tel. 041 5238126
www.duetorritrattoria.it
Trattoria al Ponte
Str. Croce 1666
Tel. 041 5286157
www.ostariaalponte.com
Ristorante Pizzeria Santo Stefano
San Marco 2776
Campo Santo Stefano
Tel. 041 5232467
Ristorante Do Forni
S. Marco 468
Tel. 0415232148
Local and Mediterranean specialities
www.doforni.it
Ristorante alla Madonna
S. Polo 594
Tel 041-5223824
Local specialities
www.ristoranteallamadonna.com
Capitan Uncino
S. Croce 1501
Tel. 041 721901
Local specialities
Al Vecio Bragosso
Cannaregio 4386
Tel. 041 5237277
Local specialities
www.alveciobragosso.com
Gran Caffè Quadri Ligabue Catering
S. Marco 120
Tel. 041 5289299
Local specialities
www.quadrivenice.com
Bistrot De Venise
San Marco 4685
Calle Dei Fabbri
Tel. 041 523 6651
Traditional Venezian cuisine
www.bistrotdevenise.com
Trattoria Pizzeria Arca
Via. Dorsoduro 3963
Tel. 041 5242236
Local specialities
Antico Dolo Ostaria
San Polo 778
Tel. 041 5226546
Local specialities
www.anticodolo.it
Trattoria “Da Ignazio”
San Polo 2749
Tel. 041 5234852
Regional specialities
www.trattoriadaignazio.com
Osteria Ai 40 Ladroni
Cannaregio 3253
Fond. della Sensa
Tel. 041 715736
Local specialities, seafood
VARIOUS
Osteria al Bacareto
San Marco 3447
San Samuele
Tel. 041 5201345
www.osteriaalbacareto.com
Trattoria Storica
Cannaregio 4858
Ponte dei Gesuiti
Tel. 041 5285266
www.trattoriastorica.it
Ristorante Villa ‘600
fdm. Borgognoni 12-15
Torcello
Tel. 041 5272254
www.villa600.it
Pizzeria “Antico Panificio” Venica
S. Polo 945/a/b
Tel. 041 2770967
Various, including pizza and local specialities
Enoteca La Colombina
Cannaregio 1828
Tel. 041 2750622
Tuscan and Venetian specialities
Ristorante Pizzeria Alla Grotta
v. Scaramuzza (Zelarino) 42/a
Tel. 041 908999
Pizza
Ristorante Al Ponte del Diavolo
fdm. Borgognoni 10/11
Torcello
Tel. 041 730401
www.osteriapontedeldiavolo.com
Palazzo Sant’ Angelo sul Canal Grande
San Marco 3488/3489
Tel. 041 2411452
International menu
www.palazzosantangelo.com
Trattoria Da Olindo
v. Triestina 99
Tel. 041 630020
www.daolindo.it
Ristorante Al Colombo
San Marco 4619
Tel. 041 5222627
Various, seafood
www.ristorantealcolombo.com
Ristorante “Da Raffaele”
calle da Ponte 2347
San Marco, Ponte delle Ostreghe
Tel. 041 5232317
www.ristorantedaraffaele.com
Ristorante “Alla Borsa”
San Marco 2018
Calle della Veste
Tel. 041 5235434
Mediterranean cuisine
www.ristoranteallaborsa.com
Al Vecio Pozzo
Santa Croce 656
Tel. 041 5242760
Seafood and meat
www.veciopozzo.it
Ristorante Gianni
Dorsoduro 918
Tel. 041 5237210
Traditional Italian cuisine, seafood
SEAFOOD
Trattoria Antiche Carampane
San Polo 1911
Rio Tera’ delle Carampane
Tel. 041 5240165
www.antichecarampane.com
Antica Locanda Montin
Dorsoduro 1147
Tel. 041 5227151
www.locandamontin.com
Alla Bianca
V. Cantore 23
Marghera
Tel. 041 5381125
Trattoria Da Romano
P. Galuppi 221
loc. Burano
Tel. 041 730030
www.daromano.it
Trattoria Al Gatto Nero
V. Giudecca 88
Burano
Tel. 041 730120
www.gattonero.com
Taverna Dei Dogi
Castello 4250
Calle degli Albanesi
Tel. 041 5285403
Seafood
www.cadeidogi.it
Ristorante Bagni “Valeria”
lgmare Adriatico 76
Chioggia Sottomarina
Tel. 041 4966933
Ristorante Al Giglio
San Marco 2477/78
Campo Santa Maria
Tel. 041 5232368
41
Shopping
Apart from its many antique shops, Venice is famous for its many book shops and glass products.
Shops are usually open Monday through Saturday between 09.00 to 13.00 & 16.00 to 19.30. Many stores (except food shops and bakeries)
are closed on Monday morning. Practically all shops are closed on Sundays.
The main shopping street for clothing and shoes is Mercerie, which runs from Rialto to San Marco. Shopping centres and department stores
are few and far between in Venice proper. The best alternatives are Standa (Cannaregio 3659), Coin (Cannaregio 5787) and the big shopping
mall Auchan located in Zelarino, Mestre.
ANTIQUE SHOPS
Antichità San Basso
Piazzetta dei Leoncini
San Marco 308/c
Tel. 041 5224020
Antiquus
San Marco 2973,
Calle de le Boteghe
Santo Stefano
Tel. 041 5206395
L’Angolo del Passato
Dorsoduro 3276/a
Tel. 041 5287896
Antichità Redolfi
San Marco 3655
Tel. 041 5212510
Antichità San Samuele
San Marco 3130, salizada S. Samuele
Tel. 041 5204900
Trois
2666 Sestiere San Marco,Venice,
Campo San Maurizio, 30124
Tel.041 5229096
800 e Dintorni
Via Miranese 59/61
Mestre
Tel. 041 957908
Supermarkets
Auchan
1/3/123, V. F. Tosatto
30174 Mestre (VE)
Tel. 041 951882
Panorama
Via Sertorio Orsato, 13
30175 Mestre Venezia
Tel. 041 2916600
OUTLET
Veneto Designer Outlet
Noventa di Piave:
Via Marco Polo, 1
30020
Noventa di Piave (VE) – Italy
Antichità al Pozzo
Via Olivi 68
Mestre
Tel. 041 940955
Shopping Tips
* Greet the shop owner or assistant when entering and leaving a shop. The standard greeting is ‘Buongiorno’ or ‘Buonasera’
according to time of day.
*Barganing is acceptable, especially when one buys more than one item. This does not apply to large chains, supermarkets
or designer stores.
*Always check your change, ‘mistakes’ are often made, especially with foreign customers. The added excuse of the new
currency makes these ‘mistakes’ more justifiable!
*Don’t expect to be able to use your credit card everywhere. Many shops, even large chain stores or supermarkets, accept
debit cards (called ‘Bancomat’) but not credit cards. Many smaller shops do not accept either and often refuse even to accept
a cheque...cash only!
*Be aware of pick-pockets in all crowded areas.
42
Sport & Leisure
Many of the various sporting clubs/sports centres in and outside the city offer a wide variety of
activities such as aerobics, tennis, and swimming. You can therefore find many of the activities you
are looking for in one centre.
SPORTING CENTERS
AND GYMS
Athena
Via Garibaldi
1017 Castello
Tel. 041 5232203
Fitness Point
Calle del Pestrin, S. Maria Formosa
6141 Castello
Tel. 041 5209246
Palestra Club Delfino
Fondamenta Zattere 788/a
Dorsoduro
Tel. 041 5232763
www.palestraclubdelfino.com
Modulor Club
Via del Bosco 20
Marghera
Tel. 041 931167
Newline Sporting Center
Via Torino 107/a
Mestre
Tel. 041 5316290
HORSERIDING
Centro Ippico Marco Polo
Via Orlanda 190
Mestre
Tel. 041 900065
GOLF
TENNIS
Golf Lido Venezia
Alberoni - Lido di Venezia
Tel. 041 731015
www.circologolfvenezia.it
Tennis Club Cc’ del Moro
Via Parri 6
Lido di Venezia
Tel. 041 770965
www.tennisclubcadelmoro.it
SWIMMING POOLS
Piscine Comunali Rari Nantes
Sacca Fisola
Tel. 041 5285430
www.rarinantesvenezia.it
Piscina Bissuola Nuotatori Veneziani
Via Rielta,
Parco Bissuola - Mestre
Tel. 041 615644
Piscina Marco Polo
Via Triestina - Mestre
Tel. 041 631144
Piscina Palestra Terraglio
Via A. Penello 57,
Favorita - Mestre
Tel. 041 942534
www.terraglio.com
Virgin Active
Via Bruno Maderna, 9 - Mestre, 30175
Mestre (VE)
Tennis S. Matteo
Sacca S. Matteo,
Murano-Isole
Tel. 041 739592
Tennis alla Grotta
Via Scaramuzza Everardo, 40
30174 Zelarino (VE)
Tel. 041 907425
Tennis Club La Favorita
Via Terraglio 16,
Favorita - Mestre
Tel. 041 943247
Tennis Club Mestre
Via Olimpia 12
Mestre
Tel. 041 975420
Tennis Green Garden
Via Assegiano 65
Chirignago
Tel. 041 914344
Circolo Ippico Veneziano
Ca’ Bianca
Lido di Venezia
Tel. 041 5261280
Circolo Ippico Riviera del Brenta
Via Capeleo 58
Stra
Tel. 049 9800363
43
Useful numbers
Note that telephone numbers in Italy do not have a standard number of digits like many other countries. You must dial 041 before all numbers in Venice except toll free numbers ‘numero verde’ that
begin with 800.
Provincial Tourist information
www.turismovenezia.it
Info. 041 24.24
Comune di Venezia
www.comune.venezia.it
Info. 041.2748111
UTILITIES
Gas
800 900 700
Electricity
800 900 800
800 900 102
Emergency
113
Carabinieri
112
Police
113, 041 2747070
Fire
115, 041 2747070
First Aid
118
Breakdown Car Service
116
44
Utilities numbers
Installing or fixing utilities sometimes can be a somewhat tricky and bureaucratic experipence
when living in Italy. Having your utility bills paid directly by your bank through home banking is
recommended in order to avoid possible complications.
Gas heating and hot water: If your apartment has communal central heating, then the cost of heating is included in the building charges
which are added to your monthly rental. However, if your property has individual gas heating you, as the tenant, are responsible for the
general upkeep and maintenance of the boiler.
In Italy, there are several companies that change from town to town: in some cases the gas distribution is managed by the local city hall directly, in others through private companies. Your Relocation Coordinator will inform you about this upon the signing of the utility contract.
Please note that by law in Italy people are allowed to switch on the heating system from October 15th until April 15th. There is also a limit
for the authorised number of hours to heat the house during the day, 14-16 hours in general and the temperature in the house should not
exceed 20°. When the heating is centralized these rules are strictly followed. By the way, if your have an independent heating you can basically
choose what it suits your needs best; of course being sensitive and respectful to a law conceived to reduce air pollution and consumption is
above a personal civil responsibility.
Electricity: Electrical voltage is 220 V in Italy and current alternates at 50 cycles. Wall sockets are not necessarily compatible with plugs from
other European countries; we therefore recommend that you find out whether the electrical items you wish to bring with you can be adapted
for use in Italy with transformers or plug adaptors - if in doubt call us. ENEL (the national electricity company) offers a free advisory service
on electricity consumption and will be happy to look at your specific usage and provide energy saving solutions.
Telephone
The most important provider of telephone services in Italy today is Telecom Italia (Tim is the portable phone and internet department of
Telecom Italia). There are providers such as Fastweb, Infostrada, Tiscali, Wind, Tele2. However, these operators , except for Fastweb, still
have to pass through Telecom Italia for the first line activation. Providers are not reliable in Italy, therefore the line activation could be a very
long process – from 2 weeks up to 3 months, depending on the area where you live and other circumstances (technical issues). Relocation
Enterprises guarantees you the maximum support and assistance but cannot speed up the process in any case. The activation of the line can
be requested just once the lease contract has been signed by you and the landlord, not before.
For all matters related to your phone service and telephones (including purchase or rental of equipment), you should go to Telecom Italia’s
shops Punto 187 in your area (www.187.it) . Relocation Enterprises will be happy to provide you with the address of your local agent.
When your telephone services are first set up, you will receive a letter from your provider confirming your new number and the services to
which you have subscribed. You will then receive an invoice every two months (payments can be made at the post office, through your bank
with automatic transfer or with credit card – just with Fastweb).
The Italian yellow pages (for professional telephone numbers) and white pages (for private numbers) are available on line just in Italian
- www.paginegialle.it, www.paginebianche.it. Upon your arrival you will be given a copy of the English Yellow Pages where you can find
English speaking professionals in every field.
ENEL
800 900 800
800 900 102
See website
GAS AND WATER
Aamgas
Contratti
010 5586900
Bills
010 5586910
Installation and appointments for contract
010 5586920
Meter readings
010 5586930
45
46
Frequently asked questions
HOUSING
1. What can I expect to find in an unfurnished, a semi-furnished or a furnished
property? ........................................................................................................49
2. What sort of flexibility will I have to negotiate rent or furnishings? ........49
3. How many properties will I be shown? ....................................................49
4. How can I secure a property that I choose? .....................................................50
5. What costs are involved to rent a property? .....................................................50
6. What other expenses should I expect to pay? ...................................................50
7. What is the process flow to rent a property? ....................................................51
8. What chance do I have of receiving my full deposit back when I leave the
property? .......................................................................................................51
9. What responsibility do I have as a tenant towards maintenance of the property?55
10. Can I make any alterations to the property? ....................................................52
11. What if I need to terminate the lease early? .....................................................52
12. What expenses are involved in the purchase of a property? ..............................52
UTILITIES & TELEPHONE
13. What utility expenses will I have to pay? .........................................................53
14. How are these accounts charged? ....................................................................53
15. Will I be able to get Satellite TV? ....................................................................53
16. What documents do I need to install a Telephone Line? .................................54
17. How long will I have to wait for my telephone? ..............................................54
18. How will I be billed? .......................................................................................54
47
Frequently asked questions
DRIVING
19. Is my licence valid in Italy? ........................................................................55
20. For how long can I drive my own car in Italy? .................................................55
21. Can I buy a car? ..............................................................................................55
WORK PERMIT
22. What documentation is required for workers coming to Italy? ............56
23. Is it necessary for me to be present to apply for documents? ............................56
24. Will I have to pay the police when I collect my Permit of Stay? .......................56
ABOUT Emc Network
25.Does Emc Network receive/take solicit third party commissions?......................57
26. Why should I choose Emc Network?.............................................................57
FOR CORPORATE
27. How does Emc Network assist with Immigration? ............................................58
28. How can determine a realistic Housing Budget for Transferees?.......................58
29. Can the contract be signed in the name of a foreign company? .......................58
30. Is it necessary to be present to apply for documents?........................................58
31. How can we guarantee all Transferees will receive the same standard
of service? (staff relocating to main cities versus more rural areas?) .......59
32. How does Emc Network handle Group Moves? .............................................59
33. What ongoing support is provided for Transferees and their families? 59
48
Housing FAQ
1. What can I expect to find in an unfurnished, a semi-furnished or a furnished property?
An unfurnished property will be totally empty; this means no kitchen, no light fittings and at times no bathroom fixtures.
A semi-furnished property will include a basic kitchen, usually light fittings and at times also bathroom furniture.
A furnished property can include anything from the basics such as kitchen, table, chairs, beds, bathroom furniture to everything you could
possibly require in a property. Soft furnishings are hardly ever included. A furnished property may occasionally also come with a washing
machine (located in the bathroom rather than the kitchen). Your Relocation Coordinator will confirm whether or not the property has these
facilities.
Tumble dryers are not part of the standard Italian furnishings but at times it is possible to negotiate to have one installed. Air conditioning is
not a standard feature in most Italian properties. Many older buildings are not predisposed to have it installed.
Please note that many technicians do not speak English.
2. What sort of flexibility will I have to negotiate rent or furnishings?
The housing market in Italy is a ‘landlord’s market’. Properties in large cities are in high demand and landlords are generally able to obtain
the prices they ask. It is always worth trying to offer a slightly lower figure than the asking price or request to have other furniture installed
or work done on the property.
Generally, if the requests of a prospective tenant are high and costly, the landlord will agree to do the works requested with an increase in the
rent. It is not likely a landlord will agree to undertake work on the property, install extra furniture and lower the price.
Verbal obligations or promises such as modifications or furnishings of the property are not reliable, thus it is important to have everything
in written. Please advise your Relocation Coordinator about your comments/request, and he/she will prepare a written request to the
landlord.
Emc Network will negotiate on your behalf until an arrangement agreeable to both parties is reached. You will be advised if the landlord’s
request is too high for the type of property or area.
3. How many properties will I be shown?
This depends on the Relocation Package you have; Basic Packages include 8 properties, Standard and Executive Packages include 15 properties.
You will be told at the outset how many properties you will be shown or how much time you have available to do the house hunting. The properties
provided will be as close to your ‘Needs Analysis’ description as possible according to what is available on the market at the time.
Please note that the real estate market in Italy moves extremely rapidly, thus we advise you to decide immediately if you have found a property
you like even if you have not seen all properties assigned.
49
4. How can I secure a property that I choose?
The only way to ensure a property you choose is not rented to someone else is to make a written proposal (Proposta). This is required if the
property is in high demand or if there will be a period of time before the lease can commence.
A Proposta is a proposal to rent, either a draft contract or a few clauses putting forth your offer and conditions on the property. If a Proposta
is required, Emc Network will prepare this for you. The Proposta is to be signed by the one intending to rent and a holding deposit, equalling
one month’s rent paid to the landlord (usually in the form of a cheque, if possible).
The landlord has several days (generally a minimum of 7, the number will be specified in the Proposta) in which he can accept or reject the
Proposta. During this time he may not show the property to anyone else. If he accepts the Proposta he is bound to rent the property to
whomever made the Proposta; if the party who made the Proposta pull out of the deal, the deposit is lost. When the deal goes ahead, the
holding deposit is deducted from the sum owed to the landlord.
5. What costs are involved in renting a property?
All payments must be done prior or together with the signing of the property contract:
A security deposit will have to be paid to the landlord. This is usually 3 month’s rent (refundable upon exit, note below). At times, landlords
require a ‘Fidejussione’ or ‘Fido’ instead of a security deposit. This entails a specified sum being ‘frozen’ in a bank account as a guarantee
on the property.
The first rental payment will also have to be paid to the landlord. Rent is usually due monthly but landlords can dictate how they wish to be
paid. If a holding deposit has been made along with a Proposta, the sum is deducted from the above payments to the landlord.
Real estate agents commission: throughout most of Italy, it is equal to one month’s rent or 10 % of the annual rent. In Milan it is 10-18% of
the annual rent while in Turin it is two month’s rent. All commissions do not include IVA (country tax).
The landlord is required by law to register the contract in three copies – one for himself, one for the Public Registration Office and one for
the tenant. There is a fee for this registration which is to be split between landlord and tenant. The share of the tenant is 1% annual rent.
Government stamps (‘Bolli’) have to be added to a specific number of pages in each of the contracts (usually every third page). These are
to be paid for by the tenant.
The registration fee and government stamps are either paid at the time of contract signing or are usually added into the second monthly
payment.
6. What other expenses should I expect to pay?
Apartments usually have a monthly Condominium fee, payable together with the rent or payable directly to the building administrator. This
fee is to cover the cost of the upkeep of the common area of the apartment building; lighting, cleaning and general maintenance. It may
include doorman expenses or gardening expenses if there is a common outside area.
If a villa is located in a private compound, a monthly Consorzio or compound fee is usually charged. This fee is for the upkeep of the private
roads, lighting, gardening of any common garden areas, any guards or gatekeepers. All utility expenses are the responsibility of the tenant,
according to consumption. Please also see utility expenses.
Please note: It is advisable to sign tenancy risk insurance in order to be covered in the event of property damages. Your Relocation Coordinator
will assist you with this.
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7. What is the process flow to rent a property?
In order to rent property, a written proposal (Proposta) must be made. This must be presented, signed by the tenant along with the holding
deposit to the real estate agent for the signature of the landlord. Once signed by both parties, the landlord is bound and the holding deposit is
non refundable. A landlord may also require a letter of guarantee from the employer of the tenant or a letter from the company demonstrating
income that can support rental payments.
A legally valid contract is negotiated and prepared by Emc Network. Both parties will agree upon the content. Payments must have been
made. At times the landlord can require that the payment reach his bank account before key delivery. Other times, a bank receipt or proof
that payment has been made will be sufficient.
An appointment is arranged, usually at the real estate agency, for the tenant and landlord to sign the contract. The contract is read through
and Emc Network’ Local Counsellor will translate as necessary. Every copy of the contract is then to be initialled on every page and signed
in full twice on the last page by both parties. It is the landlord’s responsibility to register the contract.
If a contract is to be signed by a company, Emc Network will prepare a final version of the contract and send it to the company for signing.
Once a legal representative of the company has signed the copies of the contract, it will be collected by a Local Counsellor to be taken to the
agency for the landlord’s signature. A copy of the ‘Camera di Commercio’ will be required as well as a photocopy of ID document of the
legal representative who is to sign the contract.
8. What chance do I have of receiving my full deposit back when I leave the property?
Provided the property and any furnishings are returned in the state in which they were consigned, Emc Network will be able to negotiate a
full deposit return for you. To this end we insist on taking a thorough Property Inspection and Inventory when the tenant enters the property.
This inventory is taken in the presence of the landlord and the tenant and two copies are to be signed by both parties.
9. What responsibility do I have as a tenant towards maintenance of the property?
Unlike in GB or USA, where the landlord is responsible for the upkeep of the property, Italian law states that the tenant is responsible for
general maintenance whereas the landlord is responsible for major maintenance.
Basically this means that all plumbing and electrical fixtures that are outside of the walls or visible are the responsibility of the tenant (leaking
taps, door bell that does not work etc.). The landlord is responsible for the plumbing and electrical system within the walls of the property;
e.g. heating pipes.
You will receive by the Relocation Coordinator a list of the items you are responsible for.
51
10. Can I make any alterations to the property?
Only with the permission of the landlord.
Small changes (e.g. hanging of towel rails in the bathroom) may be made but the property is to be handed back in exactly the same state it was
consigned. Therefore, any holes made in the walls must be filled and painted over before leaving the property, unless a different agreement
is made with the landlord.
In case alternations have been made to improve the property without the permission of the landlord, the landlord has the right to not reimburse
any expenses the tenant has had in relation to the work. In cases where the landlord does not approve with the changes made, he/she has the
right to require the tenant to put the property back into its original structure.
17. How long will I have to wait for my telephone?
Telecom will inform of the date and time they will send an engineer to the property to connect the line; this is a minimum of 2 weeks after
the initial application is made.
A telephone apparatus is not included in the request for a telephone line. Consequently, an apparatus must be available when the engineer
comes to connect the line. If you wish to rent the apparatus from Telecom, this can be arranged, however delivery is done separately from
the request for a telephone line.
Although a time of appointment is given, it is not unusual for the engineer to arrive to the appointment up to two hours later than the stated
time.
Please note that as with all bureaucratic procedures in Italy, things can go wrong and end up taking far longer than the average time indicated.
An application for a line may at times be ‘’lost’’ and Telecom does not offer explanations; when this occurs there is nothing that can be done
but to reapply and wait the time it takes.
12. What expenses are involved in the purchase of a property?
- Government fees: 3 % (11 % for a second purchase of property).
- Real estate agency fees (approx. 3% of property price)
- Other costs: survey costs, bank loan set-up costs as well as notary fees.
Usually the final figure will be about 10-15% of the property price.
52
Utilities & Telephone FAQ
13. What utility expenses will I have to pay?
Utility payments are never included in the rent. Tenants are responsible to pay for gas, electricity and water according to consumption. A
garbage tax is levied on each property annually; this is also the responsibility of the tenant. When renting a property, the utility bills are generally
transferred into the name of the tenant. The cost for the transfer of name of the contract is charged with the first bill. Emc Network will
arrange this for you.
If the previous tenant closed the utility accounts before leaving the property, or if the account had unpaid bills outstanding, a new contract
must be set up in the name of the new tenant. The cost of this is higher than the cost of a contract name transfer and is added to the first
bill. This process may take up to seven days from the initial request to the effective transfer. It is not advisable to prepare a new utility contract
before the actual property contract has been signed.
14. How are these accounts charged?
Utility bills arrive to the property address every two months. Emc Network will ensure meter readings are noted when the property inspection
and inventory are taken, to ensure only the tenant’s own consumption is paid for.
The utility companies will send an employee to take the first meter reading after the signing of a new contract. Successive bills are estimates
based on this first reading. Every few months the reading is taken again and the following bill will then be balanced according to the reading.
Due payments will be charged and over payments will be credited.
The first bill is to be paid at the Post Office, thereafter a Bank transfer can be arranged.
15. Will I be able to get Satellite TV?
Satellite dishes may be installed with the permission of the landlord or can at times be negotiated at time of contract preparation. Some
buildings have restrictions that prohibit the installation of any dish.
Decoders can be bought or hired. Subscriptions to channels in the language of your choice can organised by your Local Counsellor as part
of your Settling-in Assistance.
Please note that satellite TV is considered a personal utility, thus an individual request to the satellite TV provider must therefore be submitted.
Your Relocation Coordinator will assist you with this request.
53
16. What documents do I need to install a Telephone Line?
For a foreigner to request a telephone line from Telecom Italia, a Tax Code (Codice Fiscale) and a Permit of Stay is required. When a new
tenant enters a property a telephone line has to be connected in his name unless the landlord is prepared to keep it in his/her own name.
The choice is of Analogue or ISDN line. A faster Internet access through ADSL broadband is not available in all parts of the country. When
it is requested, Emc Network will have to conduct a research to see if it is available. An exact property address is required. ADSL in Italy
is not as fast as publicised and the service tends to be erratic. Emc Network will arrange the connection of the telephone on your behalf.
17. How long will I have to wait for my telephone?
Telecom will inform of the date and time they will send an engineer to the property to connect the line; this is a minimum of 2 weeks after
the initial application is made.
A telephone apparatus is not included in the request for a telephone line. Consequently, an apparatus must be available when the engineer
comes to connect the line. If you wish to rent the apparatus from Telecom, this can be arranged, however delivery is done separately from
the request for a telephone line.
Although a time of appointment is given, it is not unusual for the engineer to arrive to the appointment up to two hours later than the stated
time.
Please note that as with all bureaucratic procedures in Italy, things can go wrong and end up taking far longer than the average time indicated.
An application for a line may at times be ‘’lost’’ and Telecom does not offer explanations; when this occurs there is nothing that can be done
but to reapply and wait the time it takes.
18. How will I be billed?
Telephone bills will be sent to the property every two months. The first bill has to be paid in the Post Office, thereafter, a bank transfer can
be arranged.
54
Driving FAQ
19. Is my licence valid in Italy?
In order to drive legally in Italy, you must obtain an international Driving Licence (unless you are from an EU country, in which case your
licence is valid also in Italy).
After 12 months of residence in Italy, all non-EU licences must be converted. If no bi-lateral agreement exists with your country, you must
take a driving test to obtain an Italian driving license.
Please note:
When driving in Italy you must have your driving licence with you at all times. Driving without a valid licence is a felony; should anyone be
involved in a serious accident and does not possess a valid licence, he or she risks imprisonment.
Your driving licence is not considered a valid ID in public offices.
20. For how long can I drive my own car in Italy?
You can drive your own car in Italy for six months after which you are required to apply for Permanent Residency. Once the residency has
been given, you have one year to register your car with Italian number plates.
21. Can I buy a car?
In order for a foreigner to buy a car the following documents are required:
- Tax code (Codice Fiscale)
- Permit of stay (Permesso di Soggiorno)
- Permanent residency (Residenza)
55
WORK PERMIT
22. What documentation is required for workers coming to Italy?
EU citizens:
- Permit of Stay (Permesso di Soggiorno) - required before telephone can be connected
- Tax or Fiscal Code (Codice Fiscale) - required in order to sign a property contract, connect utilities and activate a mobile phone
Optional:
- Residency (Residenza) - required in order to buy a car
- National Health Registration (ASL)
Non EU citizens:
- Work Permit
- Permit of Stay
- Tax or Fiscal Code (Codice Fiscale)
Optional:
- Residency (Residenza)
- National Health Registration (ASL)
23. Is it necessary for me to be present to apply for documents?
For the presentation of document application, it varies from city to city. Wherever possible, Emc Network will prepare Power of Attorney
(Delega) in order for a Local Counsellor to act on behalf of the Transferee and family.
To release the obtained documents, the Transferee and other members of the family must be present as an original signature is required.
24. Will I have to pay the police when I collect my Permit of Stay?
No, there is no charge for the release of a Permit of Stay (Permesso di Soggiorno) or Tax Code (Codice Fiscale).
56
ABOUT EMC
25. Does Emc Network receive/take/solicit third party commissions?
As a member of EuRA (European Relocation Association) we abide by their charter and do not accept third party commissions
from Real Estate Agents, International Schools, Removal Companies or others. This ensures the Transferee a completely
unbiased choice of what is available on the market in every category.
26. Why should I choose Emc Network?
- ISO certified company (ISO 9001:2000).
- Extensive rapidly growing client list.
- Exclusive partner/representative of many Global Relocation Service Providers.
- Exclusive representative of many International Law and Immigration Firms.
- Founded and managed by expatriates with first hand relocation experience.
- Quality control guarantee: Head Office directs all relocations and immigrations in every destination.
- All staff required to attend on-going training sessions and workshops to keep updated as to global mobility needs.
- No language barriers - Assistance provided in all major European languages and many others.
- Corporate consultation with Emc Network’ Representatives at location of choice.
- Emc Network own ‘Resource Guides’ providing a wealth of everyday information for expatlife in destination city.
- Comprehensive FAQs for each country serviced.
- Red Alert List to prepare for the specific challenges of each destination.
- Extra ‘Safety’ section in Resource Guides for countries posing specific security threats.
- 24-hour Emergency Helpline for Transferees throughout the duration of the relocation.
- Complimentary 3-month Helpline.
57
For corporate FAQ
27. How does Emc Network assist with Immigration?
Emc Network will prepare all the necessary paperwork, email it to the company and direct as to how the various documents are to be printed out and signed.
We will send one of our Local Counsellors with Power of Attorney to act on behalf of the individual and company.
When the Transferee has to be present to apply for a document, he will be accompanied by our Local Counsellor.
28. How can we determine a realistic Housing Budget for Transferees?
During Emc Network’ initial teleconference with the client we go through an in-depth ‘Needs Analysis’ which can include Housing Budget variables for the Destination City.
Emc Network will work with the Company to ensure the workforce locate properties of a suitable standard within the parameters set by corporate policy.
29. Can the contract be signed in the name of a foreign Company?
Yes, lease contracts can be signed in the name of foreign companies – the Transferee who will occupy the property will be
named on the lease agreement.
30. Is it necessary for the Transferee to be present to apply for documents?
At times, yes; you will be advised when we can apply with Power of Attorney and for instances where this is not possible the
Transferee and family will be accompanied by one of our Local Counsellors.
58
31. How can we guarantee all Transferees will receive the same standard of service?
(staff relocating to main cities versus more rural areas?)
All Local Counsellors are really ‘local’ to the area where they assist Transferees. They are selected for their good knowledge of
their city area. All Local Counsellors are trained by Emc Network to follow our set pattern of delivering services using an inhouse ‘Training and Operations Manual’. All Local Counsellors are closely directed by Office Coordinators, ensuring a consistent
standard of service is delivered.
32. How does Emc Network handle Group Moves?
All relocations are handled by the same system of centralization. When required, we arrange for a member of our office team
to go to the location of a group move to be an in-house Coordinator, working from the Client Company’s premises as a point
of reference for HR, Transferees and their families. In main centres we have several Local Counsellors.
33. What ongoing support is provided for Transferees and their families?
Emc Network aim to equip your workforce to settle into their new environment as soon as possible.
Upon arrival they are presented with a local Information Pack. They are given access to our on-line City Specific Resource Guides
that provide general local information as well as specific local information once a suitable property has been located.
We have a 24-hour Emergency Helpline throughout the duration of the relocation.
We provide a 90-day complimentary phone line that can be extended throughout the duration of the assignment.
Our aim is to teach the Transferee how to live in his new city and to equip him to be as independent as possible.
59
EMC Network
Milano
Via T. da Cazzaniga 9/6
20121 Milano, Italy
Roma
Via Camerata Picena 385
00138 Roma, Italy
Chiasso
Corso San Gottardo 14
6830 Chiasso - Canton Ticino (Lugano), Switzerland

EMC Network

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