EMC Network Sagl
Transcript
EMC Network Sagl
www.emcnetwork.com - [email protected] EMC Network Milano Via T. da Cazzaniga 9/6, 20121 Milano, Italy Roma Via Nomentana no 455 00162 Roma, Italy Chiasso Corso San Gottardo 14 6830 Chiasso - Canton Ticino (Lugano), Switzerland DISCLAIMER EMC Network has taken all reasonable measures to ensure that material contained in this document is correct. However, EMC Network gives no warranty and accepts no responsibility for the accuracy or the completeness of the material. About Us We are part of a group in business for over 40 years. Our team is composed exclusively of highly qualified professionals, committed with enthusiasm and passion to meet your needs. Choosing us means optimizing the time through careful planning which reduces risk and increases efficiency and simultaneously reduce costs while continuing to have the utmost attention to every detail. Our mission is your satisfaction, is to suit your needs, to solve all your demands with professionalism and accuracy. 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Hinterland Resource Guide Introduction & City Areas...............................................................................................8 Airport Information......................................................................................................10 Baby Sitting & Maid Services........................................................................................11 Banking Services............................................................................................................12 Bookshops & Libraries..................................................................................................14 Cinemas & Theatres......................................................................................................15 Embassies - Consulates..................................................................................................16 Expat & Support Groups...............................................................................................19 Groceries & Supermarkets.............................................................................................20 Holidays & Festivities....................................................................................................21 Hospital & Medical Services..........................................................................................22 International Schools.....................................................................................................25 Internet Cafés................................................................................................................27 Museums and Historical Sites........................................................................................28 Parks..............................................................................................................................29 Pharmacies....................................................................................................................30 Police Stations...............................................................................................................31 Postal Services................................................................................................................32 Public Transport............................................................................................................33 Pubs - Clubs..................................................................................................................34 Religious Associations....................................................................................................35 Restaurants....................................................................................................................36 Shopping.......................................................................................................................40 Sport & Leisure.............................................................................................................41 Useful Numbers............................................................................................................43 Utilities..........................................................................................................................44 FAQ..............................................................................................................................46 Hinterland Resource Guide Como is a lively and pleasant town with a very attractive historical centre, and is located in the southern end of the eastern side of Lake Como, a 50 kilometre long and extremely deep lake, and a popular tourist destination. A popular place for expats is Monza, situated approximately 40 minutes by car outside Milan. Considered family-friendly and quiet, an international community has grown here because of its proximity to the international schools in the area. Varese is a small, quiet, town in the northwestern part of Lombardia. It boasts a very picturesque setting, as it’s located around the Varese lake and it’s surrounded by the Alps. Thanks to its many hill and lakeside villas, Varese has been nick-named the “Garden City”. City Overview Hinterland Facts Como: approx. 85,000 Monza: approx. 120,000 Varese: approx. 90,000 National status: Republic Currency: € Euro Time zone: GMT + 1 Main airports: Linate Malpensa Orio al Serio (Bergamo) Emergency numbers: 113 (Local police) 112 (National police) 115 (Fire) 118 (Ambulance) Como Situated in the southern end of the famous Como Lake (Lago di Como), Como was founded by the Romans some two thousand years ago. Following the Reneaissance period, it became famous place frequented by kings, writers, and philosophers. Today, visitors can see countless villas that were built along the shores of the lake that are surrounded by beautiful gardens, and have a magnificent view of the lake. The most famous are probably Villa Olmo and Villa Erba. Apart from its geographical location, Como is also famous for its silk and wood manufacturing. Impressive landmarks and monuments include the town’s cathedrals The Duomo and San Fedele. Another incredible thing to see is the nine-hundred-year-old gateway, Porta Vittoria, and the Romanesque church Sant’Abbondio. Varese Surrounded by mountains and lakes, Varese was in the old days considered a safe and popular meeting point for travellers and traders on their way to major cities like Milan and Turin. The town of Varese is surrounded by the Campo dei Fiori gardens to the West, the Sacro Monte to the North, and a valley called Valganna to the East. In the southern part of the city lies a beautiful lake, which is appropriately called, Lago di Varese. Named “The Garden City”, Varese is known for its many villas and gardens. Most famous is the Estensi Palace and its surrounding garden. Built in 1760 as a summer residence for the Duke of Modena, Francesco III d’Este, the palace today is the headquarters of the Town Council. The city centre of Varese is an entirely pedestrianized area with shops, boutiques, and restaurants. Corso Matteotti is the busiest meeting place of the city, where friends meet and go shopping. On the first Sunday of every month, the centre is transformed into a big open-air market thanks to the “Antico Mercato Bosino”, where antiques, African goods, and local products can be found. Monza Although a city with Celtic origins, Monza’s history evolved during the Longobard times when Queen Teodolinda converted the city’s population to Catholism. Today, Monza is both an industrial as well as residential city and has a population of approximately 120,000. The city’s main monument is the Cathedral dedicated to their Patron Saint, St. John the Baptist. Located in the very centre of the city, the cathedral was built in the 14th century on the same site as the previous baptistery, which was built in 595 on the orders of Queen Teodelinda. Another famous landmark is the Royal Villa, (Villa Reale) one of the most important neo-classical buildings in Italy. Commissioned by the archduke of Austria, the villa was completed in 1780. The villa also has a beautiful garden where visitors can relax in the pictoresque surroundings. 8 Hinterland Resource Guide City Areas Como, Varese and Monza are all popular expat areas, not only because of their beauty, but also because of their vicinity to the headquarters of many companies, international schools, and of course Milan. Como Located approximately 40 km from Milan and some 10 minutes from the Swiss border, Como is one of the most beautiful towns in northern Italy. Apart from the central part of the town, there are also a number of smaller villages on the lake side where expats go to live. The most convenient, and without a doubt, the most picturesque way to move between central Como and its surrounding lake areas is by ferry. Come is also home to The International School of Como. The historical centre of Como is a popular area because of its recently renovated houses and apartments. The streets in central Como are quite narrow, so parking and driving may be difficult in certain parts of the centre. Tavernola, just outside Como, is an attractive residential area approximately 10 minutes by ferry and 20 miuntes by bus from Como. Housing consists of villas with beautiful views of the lake. There is also a large shopping mall also located here. Other surrounding villages include Cernobbio, located north of Como. Just like Tavernola, housing consists of villas. This is also where the famous Villa D’Este is located, where international conventions are held frequently, and is considered “one of the most relaxing places in the world to conduct business at”. Cernobbio is approximately 15 minutes by ferry and 25 minutes by bus from central Como. Popular residential areas located further inland, include Grandate, Muggiò, and Albate, with newly built housing areas located in the hills around Como. A car is necessary in order to reach these areas. Varese Some 60 kms northwest of Milan is Varese, an idyllic town located between lakes and the mountain range close to the Swiss border. Varese is well connected by train and by freeway to Milan. Many expats choose to live in the historic centre of Varese where recently renovated apartments of different sizes are available. The central area is considered calm and a variety of shops and supermarkets are available. The European School of Varese is also located here and close by, on the other side of the border one can find the American School in Switzerland. For those who prefer quieter areas, outside Varese, there are the lake districts such as Casbeno and Bobbiate, or the Valganna valley, where 4-5 bedroom villas with garden are available. Monza Located only 15 km northeast of Milan is Monza, a popular residential town for expats due to its vicinity to Milan and recreational areas such as the Monza Park. The historical centre is mostly a pedestrian area with recently renovated apartments and small shops. Twice a week there is also a big Hinterland Resource Guide 9 Airport Information Milan has three airports, Linate, Malpensa, and Orio al Serio (Bergamo). The closest is Linate, which is situated about 10 km from the city centre. Malpensa is situated furthest from the city centre, about 45 km.away. The Orio Al Serio Airport is located about 40 km. from the center of Milan in a city called Bergamo. The air travel network in Milan is divided into three sectors: Linate serves shortroute flights, while Malpensa is used by intercontinental, international, national, and charter flights; BergamoOrio al Serio also serves international, national, and charter flights. Flights arriving to Milan directly from the U.S. land at Malpensa. AIRPORT TRANSPORTATION Malpensa Trains leave Malpensa every 30 minutes from the Cadorna Train Station to Malpensa Terminal One - Level One, and the journey takes about 40 minutes. Tickets can be bought at the station or on the train, but note that tickets cost more if purchased on the train. Tickets costs 4.50 Euros and can be bought at the Air Pullman desk. Taxis from the airport to central Milan cost between 50 - 65 Euros. The Air Pullman goes from Milan Central Station and Terminal 1 between 05:20 and 22:30, departing every 20 minutes, every day. The journey takes about one hour. 10 N e ar M alp e nsa First Hotel V. Baracca 34 21019 Case Nuove Lombardo Tel. 0331 71 70 45 800 433538 Linate Buses (Star Fly) go between Linate and Milan Central Station every 30 minutes. The first departure from the Central Station is 05:40 and the last is at 21:35. The journey takes about one hour. Tickets costs 4 Euros (adults) and 1,40 Euros (children). Hotel Villa Malpensa V. Don A. Sacconago, 1 21010 Vizzola Ticino Tel 0331 23 09 44 N e ar L inat e Hotel Air Via F. Baracca 2 20090 Milano Novegro di Segrate Tel. 02 70200009 Bus number 73 leaves daily from Piazza San Babila to Linate every 10 minutes and costs 1 Euro. Taxis from the airport to central Milan costs between 12 - 18 Euros. Orio Al Serio Airport Trains depart from Orio Al Serio and go directly to Milan Central Station. The journey takes about 1 hour. Buses leave daily between Milan Central Station and the airport between 05:30 and 20:00. Departures from the airport to the Central An adult round-trip ticket costs 12 Station are daily between 08:30 and 22:15. Euros and a one-way ticket costs 9 Prices are 6.70 Euros for adults and 3,35 Euros. For children (between 4-12 Euros for children between 2 - 12 years. years), the price is 6 Euros for a roundtrip and 4.5 Euros one-way ticket. The Malpensa Bus Express runs from both Milan Central Station and Malpensa Terminal 1 between 05:10 and 23:50, departing every 20 minutes. The journey takes about 1.5 hours. Tickets are bought on the bus. The price is 5.50 Euros for a one-way ticket. The express bus also stops at Terminal Two. Airport Hotels Hotel Montini Via G. Di Vittorio 39 20068 Peschiera Borromeo Tel. 02 54 75 031 N ear O rio A l S erio Una Hotel Bergamo Via Borgo Palazzo 154 24125 Bergamo Tel. 035 308111 Starhotel Cristallo Palace Via Betty Ambiveri 35 24126 Bergamo Tel. 035 311211 Rent-a-car MALPENSA Sixt 02 70 20 02 68 Thrifty-Italy by Car 02 76 11 02 34 LINATE Autoeuropa 02 70 20 81 54 Avis 02 71 72 14 Avis 02 58 58 481 Easy Car 02 70 20 82 61 Hertz 02 58 58 10 81 Europcar 02 76 11 02 58 Europcar 02 58 58 621 Hertz 02 70 20 02 56 Maggiore 02 58 58 11 33 Maggiore 02 71 72 10 ORIO AL SERIO Sixt 02 58 58 02 71 AutoEuropa 02 58 58 10 48 Avis 035 310 192 Hertz 035 31 12 58 Europcar 035 31 86 22 Maggiore 035 31 22 31 Hinterland Resource Guide Babysitting When looking for a baby-sitter or a maid you have various options to choose from. Usually, they can be divided into three sections; hourly, daily or live-in. We highly recommend that you check references from all applicants. Should you require Babysitting or Maid services, your Local Counsellor can source some suitable candidates and arrange interviews at your convenience. Agencies Directory Milano Work Service Via Fratelli Bronzetti, 3 20129 Milan Tel. 02 70 10 98 58 www.milanoworkservice.it Baby sitting and maid services Operates in all three towns Milano Multiservice Via Veniero, 16 20148 Milan Tel. 02 39 27 166 Baby sitting and maid services Operates in all three towns MONZA Adifamily Via Bergomi 15 20052 Monza Tel. 039 321236 Baby sitting services VARESE Adiser Piazza Giovanni XXIII, 11 Tel. 0332 241947 Baby sitting services Hinterland Resource Guide 11 Banking The banking system in Italy is well organized and offers a full range of services. Banks are generally open from Monday to Friday from 08.30 to 13.30 and for 60 to 90 minutes in the afternoon between 14.30 and 16.00, they are always closed at weekends. TO OPEN AN ACCOUNT In order to open a bank account you will need to go in person to the bank o f yo u r c h o i c e w i t h t h e f o l l ow i n g documentation: - Passport (NB This applies also to EU citizens – passport is only form of ID accepted) - Fiscal code - Salary Sheet TYPES OF ACCOUNTS AVAILABLE There are two types of current accounts available: Resident’s Account - If you are already registered at the Town Hall. Bank fees are cheaper than those of non – resident accounts and you are entitled to all services the bank provides: - Credit Card - ATM/Debit Card (‘Bancomat’) - Cheque book - On line banking Non-Resident’s Account – You can open a bank account even if you are not yet registered at the Town Hall. Bank fees are higher and you are entitled to fewer services which vary from bank to bank but generally include only ATM Card and a cheque book. In order to open a joint bank account, both parties must go to the bank in person. There are two different kinds of joint bank account: ‘Conto corrente cointestato a firme disgiunte’ - where either person can make transactions without the other’s signature. ‘Conto corrente cointestato a firme congiunte’- where both signatures are required for every transaction. SERVICES PROVIDED ATM/DEBIT CARD (‘BANCOMAT’) A Bancomat card can be used to pay for items directly and to withdraw cash in Italy and abroad. Almost all ATM machines are available 24-hours. They are located outside banks, in shopping malls, in airports, train stations, large hospitals. 12 Be aware that if you use your own bank’s ATM machines, operations are free of charge; on the other hand if you use ATM machines of other banks you will be charged a handling fee – this varies from bank to bank but is between 1 and 3 Euros for each action. Ser vices available through ATM machines are: - Mobile SIM recharge - Bank statement consultation - Utilities bills payment - Cash and cheque deposit In case of theft or loss of a Bancomat, it is necessary to block it. This can be done by d i a l i n g t h e f o l l ow i n g t o l l - f re e p h o n e numbers: - For Bancomats with a chip: 800 902631 - For Standard Bancomats: 800 822 056 CREDIT CARD Credit cards can be used to pay directly at shops or on line, to pay utilities bills if you have this facility, to withdraw money from ATM machines (interest rate is charged for this service) Italian credit card accounts have to either be settled on a monthly basis by funds being withdrawn from your current account (check debit date with your bank) or by monthly installments in case you opt for the revolving option (check interest rates with your bank). Most common credit cards are: AMEX 800.131.141 VISA: 800 819 014 MASTERCARD: 800.269.269 DINERS CLUB: 06.35.75.333 In case of theft or loss of cards, the numbers to call are as follows: AMEX: 06 72 2803 71 or 06 72 282 or 800. 87 2000 VISA: 800.207.167 MASTER CARD: 800.207.167 DINERS CLUB: 800 86 40 64 Cheques can either be: Assegno bancario trasferibile (Transferable cheque): this kind of cheque can be cashed by a different person than the one in whose name the check was originally written out , by signing it on the back (in italian “girata”, or ‘turned over’). Transferable cheques can be for a value of up to E 12.500,00 only. If the cheque is cashed by the person it was written out to or transferred to, the individual must write their “codice fiscale” (italian fiscal code) on the back of the cheque. If the cheque is instead paid into a bank account the “codice fiscale” is not required. A ssegno bancario non trasferibile ( Account payee only cheque ): this kind of cheque can be cashed only by the person in who’s name it was written . All cheques of a value greater than E12.500,00 must be account payee only. Assegno circolare ( Open/bearer cheque): this kind of cheque is payable to the person it was written out to and who presents it for payment at a counter of the same bank that issued it. It is issued by the bank of an individual that has a bank account with that bank (in this case the sum will be deducted from the bank account in question) or in the case of an individual who does not have a bank account the value of the cheque must be paid in cash to the bank. An assegno circolare must to be cashed within 30 days of its date of issue. ON LINE BANKING The online banking service allows you to: - Perform a financial transaction such as an account to account transfer - Monitor your bank statement and list of movements (incoming and outgoing) - Recharge your mobile phone CHEQUE BOOK A cheque (Assegno Bancario) can be used to make payments and the sum will be debited from your bank account on the same day if it is cashed on the same bank, otherwise it generally takes 6 working days to debit/credit your account Cheques are not usually accepted in shops, airports or train stations but are most often used in for the payment of services or between private individuals. Hinterland Resource Guide Popular Banks in Italy Intesa San Paolo Unicredit Banca Banca Monte dei Paschi di Siena Banco Popolare UBI Banca BNL – Gruppo BNP Paribas Banca Popolare di Milano - BPM Banco Posta Hinterland Resource Guide Exchange Services In Italy there are lots of change offices that are usually open nonstop from 8:30 to 20:00. Travelers’ cheques, money transfers, and cash advances on Credit Cards are available. Change offices can be found in the centre of the city (tourist areas) and in airports and larger train stations. 13 Bookshops and Libraries Below you will find a list of bookshops and libraries where books in English and other languages may be available. Note that the selection is better in bookshops located in central Milan. COMO Noseda Via Cesare Cantù 51 22100 Como Tel. 031 263051 Colombo Via Mugiasca 2 22100 Como Tel. 031 270462 Books can also be ordered upon request Volitana Piazza Vittoria 34 22100 Como Tel. 031 268244 MONZA Libraccio Due Piazza Independenza 4 20052 Monza Tel. 039 2302394 Libreria Teodelinda di Zanzi Romeo Piazza Duomo 8 20052 Monza Tel. 039 3900066 Books can also be ordered upon request. Libri & Libri Piazza Trento Trieste 13 20052 Monza Tel. 039 2300657 MILAN American Bookstore Via Camperio 16 Tel. 02 87 89 20 The Culture of Li Jiang Ling Library (Italian, Chineese and English publications) Via Messina, 23 Tel. 02 34 92 370 Feltrinelli Via Manzoni 12 Tel. 02 76 00 03 86 French Library Via S. P. all’Orto, 10 Tel. 02 76 00 17 67 Il Libro Via Ozanam 11 Tel. 02 20 49 022 Hoepli International Bookstore Via U. Hoepli 5 Tel. 02 86 48 71 [email protected] www.hoepli.it Panton’s English Bookshop Via Mascheroni 12 Tel. 02 46 94 468 [email protected] www.englishbookshop.it British Council Library Via Manzoni 38 Tel. 02 77 22 21 www.britishcouncil.it/milan/eng/english/ index.htm Messagerie Musicali Galleri del Corso 2 Tel. 02 76 05 51 www.messaggerie.net Rizzoli Galleria Vittorio Emmanuele 79 Tel. 02 86995642 Libreria Internazionale Accademia Galleria Vittorio Emmanuele 17 Tel. 02 86 46 40 08 CSSU - Centro Studi Stati Uniti C/O Istituto di Anglistica Piazza Sant’ Alessandro 1 Tel. 02 58 35 35 93 [email protected] Internazionale Cavour Piazza Cavour 1 Tel. 02 65 95 644 VARESE Pontiggia Marco Corso Aldo Moro 3 21100 Varese Tel. 0332 282182 Veroni Via Robbioni 5 21100 Varese Tel. 0332 282325 14 Hinterland Resource Guide Cinemas & Theatres Are you tired of watching your favourite actors speaking neatly dubbed Italian or do you perhaps feel ready to dive into the cultural scene of Hinterland? Below you will find a list of cinemas offering films in English. Please note that the offer may be restricted to certain days of the week. Also note that the theatres enlisted are not for an English-speaking audience as most plays are in Italian. For more info about the cinema’s schedule pls check: http://www.Hinterlandjournal.com/movies CINEMAS THEATRES COMO Cinema Teatro Politeama Viale Cavallotti 1 22100 Como Tel 031 273000 COMO Teatro Sociale Como Via Bellini 3 22100 Como Tel. 031 270170 [email protected] www.teatrosocialecomo.it Cinema Teatro Gloria Via Varesina 72 22100 Como Tel. 031 523995 Cinema Astra Viale Giulio Cesare 3 22100 Como Tel. 031 261234 Cinema Astoria Via XX Settembre 5 22100 Como Tel. 031 262170 MONZA Cinema Astra Via Marconi 33 Tel. 039 323190 Films in English every Monday VARESE Politeama P.zza XX Settembre 4 Tel. 0332 28 42 89 Every Wednesday Hinterland Resource Guide MONZA Teatro Manzoni Monza Via Manzoni 23 Monza Tel. 039 386500 Theatres in Milano Anteo Musicine Teatro (Mondays only) Via Milazzo, 9 Tel. 02 65 97 732 www.anteospaziocinema.com Arcobaleno (Tuesdays only) Viale Tunisia 11 Tel. 02 29406054 Cinema Centrale (Thursdays only) Via Torino 30 Tel. 02 874826 Mexico (Thursdays only) Via Savona 57 Tel. 02 48951802 15 Embassies and Consulates Embassies and Consulates in Italy: americaS Argentina Piazzale Esquilino 2, 00185 Roma Tel. 06 48 80 296 Belize Via Emilio de Cavalieri 12, 00198 Roma Tel. 06 84 17 907 Bolivia Via Brenta 2, 00198 Roma Tel. 06 88 41 001 Brazil Via di S. Maria dell’ Anima 32 00186 Roma Tel: 06 6789353 Canada Via G.B. De Rossi 27, 00161 Roma Tel. 06 44 59 81 www.canada.it Chile Via Po 23, 00198 Roma Tel. 06 88 41 433 Colombia Via Pisanelli 4, 00196 Roma Tel. 06 36 14 348 Costa Rica Via B. Eustachio 22, 00161 Roma Tel. 06 44 251 046 Cuba Via Licinia 7, 00153 Roma Tel. 06 57 82 032 Dominican Republic Via Pisanelli 1, 00196 Roma Tel. 06 36 00 43 77 Equador Piazza Albania 10, 00153 Roma Tel: 06 57 56 482 16 El Salvador Via Castellini 13, 00197 Roma Tel. 06 80 76 605 Jamaica Via G. Sgambati 1, 00198 Roma Tel. 06 85 42 494 Guatemala Via Colli della Farnesina 128, 00194 Roma Tel. 06 36 307 392 Haiti Via di Villa Patrizi 7, 00161 Roma Tel 06 44 254 106 Honduras Via G. B Vico 40, 00196 Roma Tel. 06 32 20 516 Mexico Via Spallanzani 16, 00161 Roma Tel. 06 44 11 51 Nicaragua Via Brescia 16, 00198 Roma Tel. 06 84 13 471 Panama Viale Regina Margherita 239, 00198 Roma Tel. 06 44 252 173 Paraguay Via Castro Pretorio 116, 00185 Roma Tel. 06 44 65 517 Perù Via F. Siacci 4, 00197 Roma Tel. 06 80 70 578 United States of America Via Veneto 119a, 00187 Roma Tel. 06 46 741 www.usembassy.it Uruguay Via Veneto 183, 00187 Roma Tel. 06 48 21 776 Venezuela Via Tartaglia 11, 00197 Roma Tel. 06 80 79 019 AFRICA Algeria Via B. Oriani 26, 00197 Roma Tel. 06 80 84 141 Angola Via F. Bernardini 21, 00165 Roma Tel. 06 39 36 65 70 Burkina Faso Via Alessandria 26, 00198 Roma Tel. 06 44 24 97 25 Cameroon Via Siracusa 4/6, 00161 Roma Tel. 06 44 29 12 85 Cape Verde Via G. Carducci 4, 00187 Roma Tel. 06 47 44 643 Congo (Brazzaville) Via Barberini 3, 00187 Roma Tel. 06 42 01 07 79 Congo (Kinshasa) Via Ombrone 8/10, 00198 Roma Tel. 347 55 67 732 Egypt Via Salaria 267, 00199 Roma Tel. 06 84 40 191 Ethiopia Via Vesalio 16, 00161 Roma Tel. 06 44 03 652 Gabon Via Mercalli 25, 00197 Roma Tel. 06 80 69 13 90 www.ambassade-gabon-Hinterland.org Ghana Via Ostriana 4, 00199 Roma Tel. 06 86 21 56 91 Guinea Via A. Ristori 8/13, 00197 Roma Tel. 06 80 78 989 Ivory Coast Via Guglielmo Saliceto 8, 00161 Roma Tel. 06 44 23 11 29 Hinterland Resource Guide Kenya Via Archimede 164, 00197 Roma Tel. 06 80 82 717 Tunisia Via Asmara 7, 00199 Roma Tel. 06 86 03 060 Lesotho Via Serchio 8, 00198 Roma Tel. 06 85 42 496 Zimbabwe Via Virgilio 5, 00193 Roma Tel. 06 68 30 82 82 Liberia Via A. Vivaldi 15, 00199 Roma Tel. 06 86 32 90 34 ASIA AND OCEANIA Libya Via Nomentana 365, 00162 Roma Tel. 06 86 32 09 51 Madagascar Via Zandonai 84/a, 00194 Roma Tel. 06 36 30 01 83 Mali Via Antonio Bosio 2, 00161 Roma Tel. 06 44 25 40 68 Marocco Via Spallanzani 8/10, 00161 Roma Tel. 06 44 02 506 Mauritania Via G. Paisiello 26, 00198 Roma Tel. 06 85 57 949 Afghanistan Via Nomentana 120, 00161 Roma Tel. 06 86 11 009 Australia Via Alessandria 215, 00198 Roma Tel. 06 85 27 21 Bangladesh Via Bertoloni 14, 00197 Roma Tel. 06 80 78 541 China Via Bruxelles 56, 00198 Roma Tel. 06 88 48 186 Cyprus Via Denza 15, 00197 Roma Tel. 06 80 88 365 Mozambique Via Corridoni 14, 00195 Roma Tel. 06 37 51 48 52 India Via XX Settembre 5, 00187 Hinterland Tel. 06-4884642/3/4/5 www.indianembassy.it Niger Via Baiamonti 10, 00195 Roma Tel. 06 37 29 013 Indonesia Via Campania 55 00187 Roma Tel: 06 42 00 911 Nigeria Via Orazio 14/18, 00193 Roma Tel. 06 68 96 243 Israel Via M. Mercati 12, 00197 Roma Tel. 06 32 21 541 roma.mfa.gov.il Qatar Via A. Bosio 14, 00161 Roma Tel. 06 44 24 94 50 Senegal Via Giulia 66, 00186 Roma Tel. 06 68 72 353 Rep. of South Africa Via Tanaro 14, 00198 Roma Tel. 06 85 25 41 www.sudafrica.it Sudan Via Spallanzani 24, 00161 Roma Tel. 06 44 03 609 Tanzania Via C. Beccaria 88, 00196 Roma Tel. 06 36 00 52 34 Hinterland Resource Guide Japan Via Q. Sella 60, 00187 Roma Tel. 06 48 79 91 www.ambasciatajp.it Jordan Via Marchi 1/b, 00161 Roma Tel. 06 86 20 53 04 Myanmar Via G. Rossini 18, 00198 Roma Tel. 06 85 49 374 meHinterland.itgo.com New Zeland Via Zara 28, 00198 Roma Tel. 06 44 17 171 North Korea Via Ludovico di Savoia 23, 00185 Roma Tel. 06 77 20 90 94 Oman Via della Camilluccia 625, 00135 Roma Tel. 06 36 30 05 17 Pakistan Via della Camilluccia 682, 00135 Roma Tel. 06 36 30 17 75 www.pak.gov.pk Philippines Via delle Medaglie d’Oro 112, 00136 Roma Tel. 06 39 74 66 21 Qatar Via A. Bosio 14, 00161 Roma Tel. 06 44 24 94 50 Saudi Arabia Via G.B. Pergolesi 9, 00198 Roma Tel. 06 84 48 51 www.arabia-saudita.it South Korea Via B. Oriani 30, 00197 Roma Tel. 06 80 88 769 Syria Piazza Aracoeli 1, 00186 Roma Tel. 06 67 97 791 Sri Lanka Via Cuboni Giuseppe 6/8 00197 Roma Tel: 06 32 24 202 Kuwait Via Archimede 124, 00197 Roma Tel. 06 80 78 415 Thailand Viale Spalla Erminio 41, 00142 HinterlandTel. 06 50 30 805 Libanon Via Carissimi 38, 00198 Roma Tel. 06 85 57 119 Uzbekistan Via Tolmino 12, 00198 Roma Tel. 06 85 42 456 Malaysia Via Nomentana 297, 00162 Roma Tel. 06 84 15 764 Vietnam Via Clitunno 34, 00198 Roma Tel. 06 85 43 223 17 Yemen Viale Regina Margherita 1, 00198 Roma Tel. 06 84 16 711 EUROPE Albania Via Asmara 5, 00199 Roma Tel. 06 86 21 44 75 Armenia Via Colli della Farnesina 174, 00194 Roma Tel. 06 32 96 638 Austria Via G.B. Pergolesi 3, 0198 Roma Tel. 06 84 40 141 Belarus Via delle Apli Apuane 16, 00141 Roma Tel. 06 82 08 141 Georgia Piazza di Spagna 20, 00187 Roma Tel. 06 69 94 19 72 Portugal Viale Liegi 21, 00198 Roma Tel. 06 84 48 01 Germany Via San Martino della Battaglia 4, 00185 Roma Tel. 06 44 52 672 www.deutschebotschaft-rom.it Romania Via Tartaglia 36, 00197 Roma Tel. 06 80 72 541 www.roembit.org Greece Via Mercadante 36, 00198 Roma Tel. 06 84 19 719 Ireland Piazza Campitelli 3, 00186 Roma Tel. 06 69 79 121 Jugoslavia Via Monti Parioli 20, 00197 Roma Tel. 06 32 00 805 Latvia Viale Liegi 42, 00198 Roma Tel. 06 88 41 227 Belgium Via Monti Parioli 49, 00197 Roma Tel. 06 36 09 511 www.belgium.fgov.be Lithuania Viale di Villa Grazioli 9, 00198 Roma Tel. 06 85 59 052 Bosnia-Herzegovina Via Albertelli Pilo 11, 00195 Roma Tel: 06 37 28 509 Luxembourg Via di Santa Croce in Gerusalemme 90, 00185 Roma Tel. 06 77 20 11 77 Bulgaria Via Rubens 21, 00197 Roma Tel. 06 32 24 643 Macedonia Via Bruxelles 73-75, 00198 Roma Tel. 06 84 24 11 09 Czech Republic Via dei Gracchi 322, 00192 Roma Tel. 06 32 44 459 Malta Lungotevere Marzio 12, 00186 Roma Tel. 06 68 79 990 Croatia Via Bodio 74, 00191 Roma Tel. 06 36 30 73 00 Moldavia Via Montebello 8, 00185 Roma Tel. 06 47 82 44 00 Denmark Via. Monte Parioli 50, 00197 Roma Tel. 06 32 00 441 www.danishembassy.it Monaco Via Bertoloni 36, 00197 Roma Tel. 06 80 83 361 Estonia Viale Liegi 28, 00198 Roma Tel. 06 84 40 751 Netherlands Via M. Mercati 8, 00197 Roma Tel. 06 32 15 827 www.olanda.it Finland Via Lisbona 3, 00198 Roma Tel. 06 85 22 31 France Piazza Farnese 67, 00186 Roma Tel. 06 68 60 11 18 Norway Via Terme Deciane 7, 00153 Roma Tel. 06 57 17 031 www.amb-norvegia.it Poland Via Rubens 20, 00197 Roma Tel. 06 32 16 073 www.ambasciatapolonia.it Russia Via Gaeta 5, 00185 Roma Tel.44 68 683 San Marino Via E. Duse 35, 00197 Roma Tel. 06 80 72 511 Slovakia Via Colli della Farnesina 144, 00194 Roma Tel. 06 36 71 51 Slovenia Via L. Pisano 10, 00197 Roma Tel. 06 80 81 075 Spain Piazza di Spagna 55, 00187 Roma Tel: 06 67 83 106 Sweden Piazza Rio De Janeiro 3, 00161 Roma Tel. 06 44 19 41 Switzerland Via B. Oriani 61, 00197 Roma Tel. 06 80 95 71 www.eda.admin.ch/roma Turkey Via Palestro 28, 00185 Roma Tel. 06 44 52 209 UK and Northern Irleland Via XX Settembre 80/a, 00187 Roma Tel. 06 42 20 00 01 www.britain.it Ukraine Via G. d’Arezzo 7, 00198 Roma Tel. 06 84 17 854 www.amb-ucraina.com Hungary Via dei Villini 16, 00161 Roma Tel. 06 44 23 05 67 Uzbekistan Via Tolmino 12, 00198 Roma Tel. 06 84 13 706 Vatican City Via Po 27, 00198 Roma Tel. 06 85 52 092 www.vatican.va Hinterland Resource Guide Expatriate and Support Groups Hinterland has a large expatriate population, and has many social and support groups for foreigners. Democrats Abroad Italy Theresa Morelli Casella Postale 44 Casciago, Varese Tel./fax 03 32 82 07 88 Americans in Milan Harriet Evans Porto Tel. 03 14 01 413 Fax. 03 14 01 877 [email protected] PWA - Professional Women’s Association Leah Janeczko, President Milan Tel. 02 69 31 1145 Benvenuto Club of Milan Debbie Morehouse President Circolo Volta Via Giusti 16 Milan Tel. 02 75 33 421 Fax. 02 75 33 421 [email protected] Italian/Irish Business Association Via S. Maria Segreta 6 Milan Tel. 02 72 02 661 Fax. 02 86 90 243 Internationally Yours Via Primula 19a Cusano, Milan Tel./fax 02 61 96 228 L’Istituto Italo Cinese Via Carducci 18 Milan Tel. 02 86 90 984 Fax. 02 72 00 02 36 [email protected] www.china-italy.com Benvenuto Club of Monza Ms. Stubley Tel. 039 671359 Canadiana Canadian Women in Milan Viale Tunisia 36 Milan Tel. 02 66 94 982 [email protected] American Citizens Abroad Via Roma 66 Saronno, Varese Tel./fax 02 96 22 431 Hinterland Resource Guide 19 Groceries and Supermarkets There are several large supermarket chains in Italy that provide fresh produce, frozen, canned and packaged foods. The major chains are Carrefour, PAM Supermercati, SIDIS, COOP, Eurospin, SIR, Todis, Auchn and EuHinterlandrcato. They are located throughout the region of Milano Hinterland and opening hours are usually between 8.30 and 19.30. In the summer, the supermarkets are usually open half an hour longer. Supermarkets 20 PIM www.supermercatipim.it Penny Market www.pennymarket.it SIR www.supermercatisir.it Conad www.conad.it Eurospin www.eurospin.it Unicoop www.coopfirenze.it GS www.g-s.it Pam www.e-pam.it CooP www.coop.it Carrefour www.carrefouritalia.it Todis www.todis.it Auchan www.auchan.it Esselunga www.esselunga.it Elite www.superelite.it Hinterland Resource Guide Holidays and Festivities Mark national and regional public holidays on your calendar. Below you will find a complete list. Apart from the national holidays in box on right, each town has a day of festivities for its Patron Saint. There are 365 Patron Saints - one for each day of the year. The Patron Saints of Hinterland are St. Peter and St. Paul, celebrated on June 29. WARNING! Although in recent years things have improved, Hinterland virtually ‘dies’ during the month of August. Many businesses close for the entire month, as the Romans leave for the sea or mountains to escape the humidity of the city. The 15th is a festivity called ‘Ferragosto’. On this day any Romans remaining in the city traditionally go to the country for the day. Everyday life in this period is almost completely put on hold in Hinterland, so forewarned is forearmed! Calendar January 1 New Year January 6 Epiphany March/April Easter April 25 Liberation Day May 1 Labour Day June 29 Saint Peter & Saint Paul (City of Hinterland) August 15 Ferragosto November 1 All Saints Day December 8 Immaculate Conception December 25 Christmas Day December 26 Saint Steven Hinterland Resource Guide 21 Hospitals and Medical Services Medical centers established by the UN are the most reputable in the city and are popular amongs expats. The public Italian health care system, ‘Servizio Sanitario Nazionale’, is practically free of charge and includes medicines, doctor’s visits and hospitalization. There is, however, a ‘ticket’ which has to be paid for every service. Some private health care has been approved by the state system. This means that if you choose these hospitals there will be a small payment to be made directly in the hospital according to the treatment received. PUBLIC HEALTH CARE In order for a foreigner to prove eligible for the public system, basic requirements are necessary: possession of a valid visa, either student, employment - or self employment and/or family. Like in many other countries, the public health system can be a strain with long waiting lists and poor facilities. That is why many, or at least those who can afford it, choose to take out a private insurance policy as well. PRIVATE HEALTH CARE Private insurance plans generally costs at least Euro 1000 per year, depending on the coverage provided. Private plans have the advantage of providing disability pay if you are not able to perform your usual occupation. The biggest Italian private insurance company is ‘Istituto Naionale delle Assicurazioni’ (INA). Others include ‘Sanicard’, ‘Filo Diretto’, ‘Europe Assistance’ and ‘Pronto Assistance’. Emergency Rooms - pronto soccorso COMO Ospedale Sant’Anna Via Napoleona 60 Tel. 031 5855249 MONZA Ospedale San Gerardo Via Donizetti 106 Tel. 039 2331 VARESE Ospedale di Circolo e Fondazione Macchi Viale Borri 57 Tel. 0332 278 111 Emergency Numbers Calls are free from phone booths, in Italian only. 113 (Local police) 112 (National police) 115 (Fire) 118 (Ambulance) 22 Hinterland Resource Guide In and around Milan, there are several doctors and medical services where English is spoken. The directory below is a list doctors and medical services where English is spoken. Allergists Mariolina Salvini Via Senato 26 Milan Tel. 02 76 00 12 04 Fax. 02 76 0012 04 [email protected] Giuseppe Ghislanzoni Viale G. Galeazzo 29 Milan Tel. 02 58 31 00 95 Cardiologists Roberto Margaria Via Caroli Luigi 3 Milan Tel. 02 25 94 204 M. J Keble Via Salomone 11 Milan Tel. 02 50 34 86 Chiropractors International Health Centre Via San Paolo 15 Milan Tel. 02 72 00 40 80 Fax. 02 86 56 90 [email protected] Shane Wells (The Milan Clinic) Via Cerva 25 Milan Tel. 02 76 01 60 47 Fax. 02 76 39 05 56 Jean-Jacques Lob de Lieuneuve Visconti Medicina (Studio Polispecialistico) Via Santuario delle Grazie Vecchie 17 20052 Monza Tel. 039 230 18 02 / 03 / 04 Dentists and Orthodontists International Health Center Via San Paolo 15 Milan Tel. 02 72 00 40 80 Fax 02 86 56 90 [email protected] The Milan Clinic Via Cerva 25 Milan Tel. 02 76 01 60 47 Fax. 02 76 39 05 56 [email protected] Hinterland Resource Guide DENTAL SURGEONS Andrea D’Ottavio (The Milan Clinic) Via Cerva 25 Milan Tel. 02 76 01 60 47 Walter Rao Piazza Castello 19 Pavia Tel. 038 25 30 730 Fax. 038 25 30 731 [email protected] Titus Schneiders Via San Marco 28 Pisogne (Brescia) Tel. 036 486 811 Fax. 036 48 68 11 Studio di Odontoiatria Specialistica Associato Via Montenapoleone 19 Milan Tel. 02 76 00 86 27 Fax. 02 76 00 86 27 Michel Tastet Via San Paolo 15 Milan Tel. 02 86 34 77 Fax. 02 86 34 77 Cocozza Raffaele Viale Borri Luigi 47 21100 Varese Tel. 0332 810230 Studio Dentistico Longo Via Modena Gustavo 50 Sesto S. Giovanni Tel. 02 24 81 622 Studio Medico Dentistico Longo Galleria Unione 1 Milan Tel. 02 80 13 20 Fax. 02 80 12 37 Dermatologists Carlo Urbani (The Milan Clinic) Via Cerva 25 Milan Tel. 02 76 01 60 47 Fax. 02 76 39 05 56 Evelyn Klein (International Health Care Center) Via San Paolo 15 Milan Tel. 02 72 00 40 80 Fax. 02 86 56 90 Ear, Nose & Throat Specialist Anita Jackoel Via Buonarroti Michelangelo 19 Milan Tel. 02 49 82 822 Fax. 02 86 45 01 27 Gastroenterologists Riccardo Scarcella Via Perticari Giulio 17 Milan Tel. 02 27 20 17 74 Antonia Cortella (The Milan Clinic) Via Cerva 25 Milan Tel. 02 76 01 60 47 Fax. 02 76 39 05 56 Angelo Piluso (International Health Centre) Via San Paolo 15 Milan Tel. 02 72 00 40 80 Fax 02 86 56 90 Reint Reynders Via Bandello Matteo 2 Milan Tel. 02 48 00 85 85 Fax. 02 49 82 304 [email protected] 23 General Practitioners James Abbott (The Milan Clinic) Via Cerva 25 Milan Tel. 02 76 01 60 47 Fax. 02 76 39 05 56 William S. Freilich (American International Medial Center) Via Mercalli Giuseppe 11 20122 Milan Tel. 02 58 31 98 08 Fax. 02 58 31 66 05 Jack Michele Turner Via Bisanzio 11 Milan Tel. 02 45 22 701 Fax. 02 4091 01 33 Judith Weston (International Health Care Center) Via San Paolo 15 Milan Tel. 02 72 00 40 80 Fax. 02 86 56 90 Alberto Segalini Via San Francesco 22 Lodi Tel. 0371 411561 Dr. Francesco Avaldi Via Marconi 22 Lodi Tel. 0371 413348 Homeopathists Carlo Cenerelli Via Monte Rosa 51 Milan Tel. 02 49 87 186 Fax. 02 48 00 2837 Valerio Grandi Via Uberti Giulio 29 Milan Tel. 02 29 51 84 13 Obstetricians / Gynaecologists James Abott (The Milan Clinic) Via Cerva 25 Milan Tel. 02 76 01 60 47 Fax. 02 76 39 05 56 Anna Maria Mattei Via Plinio 1 Milan Tel. 02 29 51 42 18 Fax. 02 29 51 26 18 Judith Weston (International Health Care Center) Via San Paolo 15 Milan Tel. 02 72 00 40 80 Fax. 02 86 56 90 Oncologists/ Hermatologists European Institute of Oncology Viale Ripamonti 435 Milan Tel. 02 57 48 95 43 Fax. 02 57 48 92 11 [email protected] www.ieo.it Pediatricians James Abbott (The Milan Clinic) Via Cerva 25 Milan Tel. 02 76 01 60 47 Fax. 02 76 39 05 56 Physical Therapists Daniela H. Jurisic Via Chiozzo 11 Pavia Tel. 038 25 27 575 Fax. 038 25 27 575 Phsychiatrists Anna Arduini Via Visconti Venosta Emilio 5 Tel. 02 55 01 15 38 Fax. 02 55 01 15 38 Carlo Cazzullo Piazza Duse Eleonora 1 Tel. 02 76 00 57 93 Fax. 02 29 40 29 22 Ferruccio Osimo Via Pelizza da Volpedo 12 Tel. 02 49 81 634 Fax. 02 64 44 52 22 [email protected] Vivienna Hall (The Milan Clinic) Via Cerva 25 Milan Tel. 02 76 01 60 47 Fax. 02 76 39 05 56 24 Hinterland Resource Guide International Schools The Regional Educational Offices will be assisting you in finding the best solution for your child: Look for Uffici scolastici regionali http://www.pubblica.istruzione.it INTERNATIONAL UNIVERSITIES American University of Hinterland Via Pietro Roselli 4 00153 Hinterland Tel. 06 58 33 09 19 http://www.aur.edu/ European School of Economics Largo Nazareno 15 00187 Hinterland Tel. 06 67 80 503 Temple University Hinterland Lungotevere Arnaldo da Brescia, 15 00196 Hinterland Tel. 06 32 02 808 [email protected] http://www.temple.edu John Cabot University Via della Lungara 233, 00165 Hinterland Tel. 06 68 19 121 [email protected] http://www.johncabot.edu Università degli Studi di Perugia Piazza dell’Università, 1 06100 Perugia Tel. 075 5851 Fax 075 585 2512 http://www.unipg.it Teaching is conducted in Italian, but the university accepts foreign students. United World College of the Adriatic O.N.L.U.S Via Trieste 29 34103 Duino (Ts) Trieste Tel. 040 3739111 Fax 040 373920 Hinterland Resource Guide SISSA / ISAS Via Beirut 4 34014 Trieste Tel. 040 37 87 463 Fax 040 3787528 http://www.sissa.it MILANO AND HINTERLAND French schools Lycée Stendhal www.lsmi.it Via Laveno, 12 - 20148 Milano Tel : (+39) 02.48.79.61 St. John’s University Via Santa Maria Mediatrice 22/24 00165 Hinterland Tel. 06 39 38 42 [email protected] http://new.stjohns.edu English schools International School of Milan www.ism-ac.it Primary School (Early Years and Elementary School) – via Paravia 5 Tel: 02 40.41.261 Fax:02 48.71.58.63 INTERNATIONAL SCHOOLS: GENOVA English schools International School in Genoa (age range 3-18) www.aisge.it Via Quarto 13/c, Genoa, 16148 – IT Tel. +39010386528 Fax +39010398700 Deutsche Schule Genua (age range 4-18) www.dsgenua.de Via Mylius 1 16128 Genova Tel. 010.564334 Fax. 010.5960318 Turin French schools Lycée français Jean Giono www.lyceegionoturin.it Viale Thovez, 11 - 10131 Turin Tel : 011 660 29 55 English schools A.C.A.T. - International School of Turin www.acat-ist.it Vicolo Tiziano, 10 - 10024 Moncalieri (TO) Tel: 011 - 645.967 Fax: 011 - 643.298 Middle School – via Caccialepori 22 Tel: 02 48.70.80.76 Fax:02 48.70.36.44 High School – via G. Bellini 1 Tel: 02 42.29.05.77 Fax:02 42.35.428 American School of Milan www.asmilan.org Via K. Marx 14, 20090 Noverasco di Opera (MI) Tel. 02 5300001 Fax. 02 9366093 Sir James Henderson School www.sjhschool.com Via Pisani Dossi, 16 20134 Milan Tel. 02 210941 Fax. 02 21094 224 Bilingual European School www.beschool.eu Via Val Cismon 9 20162 Milano Tel. 02-66117449 Fax: 0039-02-66116379 25 Japanese Scuola Giapponese di Milano www.mngitalia.net Via Arzaga 10, 20146 Milano Tel . 02-4150291 Fax . 02-48301078 German schools Scuola Germanica di Milano www.dsmailand.it Via Legnano 24 20121 Milano Tel. 02.6597614 Fax. 02.45499588 Marymount International School of Hinterland www.marymountHinterland.org Via di Villa Lauchli, 180 00191 Hinterland Tel. 06 36 29 101 Fax. 06 36 30 17 38 Core International School of Hinterland www.coreinternationalschool.it Core International School Via Crati 19 - 00199 Hinterland Tel. 068411137 FLORENCE French schools Ecole Victor Hugo de Florence http://ecole.florence.free.fr Via Gioberti, 67 - 50121 Firenze Tel : (+39) 055677110 The American Overseas School of Hinterland www.aosr.org Via Cassia 811 00189 Hinterland Tel. 06.334381 Fax. 06.3326.2608 English schools International School of Florence www.isfitaly.org Villa le Tavernule - via del Carota, 23/25 50012 Bagno a Ripoli (FI) Tel. 055 6461007 Fax: 055 644226 German schools Deutsche Schule Rom www.deutsche-schule-rom.de Via Aurelia Antica 397-403 00165 Roma Tel 06 6638776 Fax. 06 6630632 ROMA French schools Lycée Chateaubriand www.lycee-chateaubriand.eu dalla scuola materna alla 5ème Via di Villa Ruffo, 31 - 00196 Roma Tel : (+39) 06 441604501 NAPOLI French schools Ecole Alexandre Dumas de Naples www.ac-grenoble.fr/ecole/efn-dumas. naples/ Via Francesco Crispi, 86 - 80121 Napoli Tel : (+39) 081 66 89 36 PESCARA Iri School College Polo Scolastico Paritario 66023 Francavilla Al Mare (CH) 70, v. Tosti Tel: 085 4914971, 085 4919324 Fax: 085 4919331 MODENA International school of Modena (age range 3-14) Piazza Montessori, 1/A 41051 Montale Rangone (MO) Italia Tel. 059.530.649 www.ismmodena.org BOLOGNA International school (age range 2-12) Via Massimo D’Azeglio, 55 40123 Bologna (BO) Tel . 051 644 9954 www.isbologna.com PADOVA The English International School of Padua Via Forcellini Egidio, 168 Tel. 049 8020660 www.eisp01.com dalla 4ème alla Terminale Via di Villa Patrizi, 9 - 00161 Roma Tel : (+39)06 441604501 Institut Saint Dominique www.institutsaintdominique.it Via Iofino Lega, 5 - 00189 Roma Tel : (+39) 06 303 10 817 English schools St. Stephen’s International School http://www.ststephens-Hinterland.com Via Aventina 3 - Hinterland, Italy Tel . 065750605 Fax. 065741941 St. George’s British International School Hinterland www.stgeorge.school.it Via Cassia Km16 La Storta 00123 – Roma Tel. 06 3086001 Fax. 06 30892490 26 Hinterland Resource Guide Internet Cafes Internet Cafes COMO Como Top Game Piazza De Orchi 4 22100 Como Tel. 031 30 39 84 MONZA Mail Boxes etc. Corso Milano 58 20052 Monza Tel. 039 2304573 VARESE Internet Point c/o Le Corti Piazza Repubblica 25 21100 Varese Tel. 0332 281163 Hinterland Resource Guide 27 Museums & Historical sites Most museums are free. When a fee needs to be paid it is usually around 4 - 7 Euros. Note that reduced entrance fees may apply to students and senior citizens. Check with the museum for details. COMO ARCHAEOLOGY Museo archeologico Giovio Piazza Medaglie d’Oro 1 22100 Como Tel. 031 27 13 43 Museo Archeologico Via U. Foscolo Erba, Crevenna Tel. 031 615282 Fondazione Antonio Ratti (Textile museum) Lungo Lario Trento 9 22100 Como Tel. 031 23 31 11 Museo “Rivarossi dei Treni in Miniatura (Miniature trains) Via Pio XI, 157 Tel. 031 54 15 41 (Visits by appointment only) ART Pinacoteca Civica (Civic Art Gallery) Palazzo Volpi, 84 Via Diaz Tel. 031 27 55 24 MONZA HISTORY Museo Storico “G. Garibaldi” Piazza Medaglie d’Oro 1 22100 Como Tel. 031 27 13 43 Museo Del Duomo Duomo di Monza Monza Tel. 039.32 34 04 Rich collection of Byzantin and Barbaric art. Basilica of St. Abbondio Via Regina Teodolinda 35 22100 Como Tel. 031 26 95 63 SPECIALIZED MUSEUMS Museo del Cavallo Giocattolo (Toy museum) Via Tornese 10 22070 Grandate (Como) Tel. 031382 000 Museo Didattico Della Seta (Silk Museum) Via Valleggio 3 22100 Como Tel. 031 30 31 80 Musei Civici (Civic Museum) Viale Brianza 2 Monza Tel. 039.36 63 81 Museo Etnologico Monza E Brianza Villa Reale Monza Tel. 039.23 04 400 Ethnological museum of the Monza and Brianza territory Museo Mulino Colombo (The Colombo Mill) Via De Amicis 21 Monza Tel. 039 32 92 44 HISTORIC VILLAS AND CHURCES Ville Mirabello e Mirabellino Located inside Monza Park Tel.039 32 20 03 San Pietro Martire P.zza S. Pietro Martire, 4 Chiesa s. Maurizio P. S. Margherita 3 20052 Monza Tel. 039 32 39 65 Santuario Madonna delle Grazie Via Montecassino 18 20052 Monza Tel. 039 38 64 96 VARESE Castello di Masnago (Contemporary and modern art) Via Monguelfo Masnago, Varese Tel.0332 82 04 09 Sala Veratti (Contemporary and modern art) Via Veratti Varese Tel. 0332 22 02 56 Villa Panza Piazza Litta, 1 (Biumo Superiore) Varese Tel.0332 28 39 60 Villa Recalcati (antique villa) Piazza Libertà 1 Varese Tel. 0332 252046 Sacro Monte (Cappelle coi Misteri del S. Rosario, Santuario S. Maria del Monte) (Contemporary and modern art) Via Assunzione 45 Sacro Monte Tel. 0332 22 92 23 Museo Pogliaghi Via Beata Giuliana, 3 Tel. 0332 22 60 40 28 Hinterland Resource Guide Parks In very different ways, Como, Monza, and Varese have some beautiful green areas popular not only among tourists, but also with Italians and expats living in and around the Hinterland. COMO The Como Lakeis the third-largest lake in Italy, after Lake Garda and Lake Verbano. Shaped like a Y turned upside down, Como lies on the south west branch. Along the banks of the Como river lie countless 18th century villas surrounded by luxurious gardens. On the western perimeter of the lake, one can see some spectacular sites such as the Tempio Voltiano, a classic temple with marble columns and mosaic floors, housing the apparatus of Alessandro Volta, the inventor of the battery (see Museums and Historical sites section). Further on is the beautiful gardens and wildlife park of Villa dell’Olmo. MONZA Parco di Monza With a 14 Km wall sorrounding it, Parco di Monza is the biggest park in Europe. Inside the park people can go skating, rent bikes as well as swim. Inside the park the famous “Autodromo”can also be found , where motor race competions such as the Italian Grand Prix F1 are held. A golf clu is also situated inside the park. The park also is home to the enormous Villa Reale, built between 1776 and 1780 by G. Piermarini and was modeled on Schoenbrunn’s Viennese Villa. The park is open between 07:30 and 20:00. VARESE Famous for its many public gardens, Varese is known the “Garden city”. The many gardens include the Estensi garden and the park of Villa Mirabello. The Estensi garden is one of the most spectacular gardens in Europe. The Estense Palace, which was built in 1760 is located in side the garden. The palace was a former summer residence of Duke of Modena Francesco III d’Este, who in the second half of the eighteenth century became Lord of Varese and Governor of Lombardy. Today the palace is the headquarters of the Town Council. Behind the palace is a square with a large fountain, which shapes the landscape of the garden, with its relieves, walkways, paths, flower beds, and lawns. Villa Mirabello and its surrounding park is situated on the hill of the same name. Just like the Estensi Garden, the 18th century Villa Mirabello has an English style garden. Today, the villa houses the Civic Museum with an interesting archeological collection. Hinterland Resource Guide 29 Pharmacies In Italy, pharmacies can can be easily identified by a red or a green cross. Opening hours are usually Monday to Friday, 8:30 to 13-13:30 and from 16:00 to 19:30. Some pharmacies also open on Saturdays and Sundays on a shift system. Some pharmacies are also open at night, from 20:00 until 08:30. During this time a surcharge is applied to any medicine purchased. There are also 24-hour pharmacies, that generally do not apply any additional surcharge for night time sales. Outside each pharmacy, a list is posted of all pharmacies in the local area, opening times and details of weekend or night shifts. A complete list is published every day in Roman newspapers (Il Messagero, La Repubblica, Il Tempo). For information on night time pharmacies, weekend opening hours, or to obtain urgent medical supplies for disabled or elderly people the 24-hour helpline number is 06 22894. Some operators speak basic English. ALL-NIGHT PHARMACIES (BY AREA) VARESE Dr. Vittorio Bado’ Corso Moro 13 Tel. 0332 28 15 67 COMO Arienti Via Milano 165 Tel. 031 27 22 26 MONZA Comunale n.1 Via Tazzoli 4 - S. Fruttuoso Tel. 039 743014 Bani Via Giovio 24 Tel. 031 26 63 89 Comunale n. 2 Via Boito 49 Tel. 039 386971 Belforte V.le Belforte 69d Tel. 0332 33 43 68 Castelli Via della Conciliazione 69 Tel. 031 57 31 35 Comunale n. 3 V.le Libertà 85 Tel. 039 2020064 Dr. Ivo Baraldi & C. snc Via Adriatico 6 Tel. 0332 26 23 60 Fugazza Via Bellinzona 143 Tel 031 53 13 19 Comunale n. 4 Via S. Albino 24 Tel. 039 839047 Dr. Angelo Bombardelli Via Ausonio 2 Tel. 0332 22 70 21 Giuriani Via Napoleona 86 Tel. 031 52 42 10 Comunale n. 5 Via Borgazzi 151 Tel. 039 2001048 Dr. Flavia Boni Via S.Imerio 23 Tel. 0332 23 51 34 Martinoli Piazza Perretta 3 Tel. 031 26 33 52 Comunale n. 6 Via Luca della Robbia 13 Tel. 039 832009 Picchiottini Via Canturina 173 Tel. 031 52 36 90 Comunale n. 7 Via Stelvio 2 Tel. 039 360372 Raggi Via Leoni 26 Tel 031 26 03 10 San Martino S.n.c. Via Zezio 79 Tel 031 30 84 33 30 Dr. Carmela Guarda Via Saffi 162 - Avigno Tel. 0332 22 52 18 Dr. Salini Via Daverio 152 - Bobbiate Tel. 0332 31 00 57 Comunale n. 8 Via G. D’Annunzio 21 Tel. 039 744178 Internazionale Via Volta 2 Tel. 0332 28 34 82 Comunale n. 9 Via Rota 31 Tel. 039 2840941 S. Fermo Via Pergine 5 Tel. 0332 33 13 02 Hinterland Resource Guide Police Stations The ‘Questura Centrale’ is the main headquarters of the police in Como, Monza and Varese. Then there are the ‘Commissariati’ - local police stations - which are branch offices of the Questura. Apart from handling regular security and administrative functions, police stations also issue passports (for Italian citizens), gun licences and Permits of Stay for foreigners. PERMIT OF STAY As a non-european residing in Italy for more than three months, you must legalize your position in Italy. In order to do this, you must go to the ‘Questura’ and/or ‘Commissariato’ and apply for your ‘Permesso di Soggiorno’ - Permit of Stay. Renewals of your permit of stay and changes of address are usually handled by the local ‘Commissariato’. Opening Hours - ‘Questura Centrale’: 8:00 - 14:00 - ‘Commissariato di zona’: For security and report of incidents available 24/7. For documents etc; Mon-Fri 8:30 - 13:30. http://www.poliziadistato.it/articolo/10619-English COMO Viale Roosvelt 7 Tel. 031 317 1 Hinterland Resource Guide MONZA Via Romana 40 20052 Monza Tel. 039 24 101 VARESE Via Sempione 20 21100 Varese Tel. 0332 809111 31 Postal Services Apart from regular mailing services, post offices in Italy are where bills are paid and pensions are distributed to senior citizens – it’s just a question of standing in the right line. Main Postal Offices Main post offices in different areas of Hinterland: COMO Como Centrale Via Gallio Tolomeo 6 Como 4 Vittorio Emanuele 113 MONZA Corso Milano 56 VARESE Varese 1 Via del Cairo 21 Beware: if you join the wrong line, you will be forced to line up all over again to complete your transaction. It is not always clear which line is the correct one, and they are very long and slow moving. So ask before you join a line. For instance, when you pay your bills, be sure to ask for the “pagamenti” line. Complete banking services are also offered at post offices. Every neighbourhood has its local post office branch. Hours vary but in general they are open from Monday to Friday 8:30 – 14:00 and Saturday between 8:30 and 13:00. SENDING MAIL Stamps are sold at the tobacconist’s ‘tabacchi’ or at the post office. Regular mail costs from Euro 0.41 for Italy or any country of the European Union, Euro 0.52 for the rest of the world. The mail has to be posted in the red post boxes outside the post offices or the tobacconist’s. The post box has two boxes: one for the inner city mail ‘la città’, one for all destinations out of the city ‘altre destinazioni’. Express Delivery With this service you are able to send letters and parcels all over the world quickly with a return receipt. This receipt provides delivery information, if you request it. Note: It is not permitted to send any money of any currency, values of gold, silver or platinum, precious stones, antique objects, alcohol, or goods prohibited for export by Italian law. Priority Post The mail through priority post ‘posta prioritaria’ should arrive within 24 hours in Italy and within 3 days in Europe and Mediterranean countries. It takes from 4 to 8 days for deliveries in other countries. There are specific stamps available at the tobacconist’s or at the post office and blue autoadhesive labels indicating ‘posta prioritaria’. The cost is Euro 0,62 for Italy and Europe (standard size envelope only, for other sizes and destinations the fee varies). Postal Order The postal order is a fast service that enables you to transfer money in Italy. You are also able to pay or receive the cost of any parcel or mailing. There are additionally many other agencies that transfer money in the same fashion such as Western Union. Money Exchange In some post offices of Milan you can change money paying a commission. VATICAN POST The Vatican Post has the same cost as the Italian Post. The post offices are near the entrance of the Vatican Museums and in St. Peter’s Square. Letters with Vatican stamps can only be sent from the blue post boxes inside the Vatican. SENDING TELEGRAMS IN ITALY AND ABROAD The service is available 24 hours a day. The telephone number is 186. The service is world wide and messages can be transmitted in any language. The cost of this service will be added directly to the phone bill. 32 Hinterland Resource Guide Public Transportation Below is a list of the ticket fares for Como, Monza and Varese. Special fares may apply for lines corresponding to areas outside of the three towns. TICKET FARES COMO Public transport in Como consists of buses, ferries and taxis. Bus fares (within Como) Single ticket, valid 75 minutes...0,95 Euro Local Public Transportation Company Weekly pass: - Ordinary...13 Euros - Between 09.00 - 12:00 and 14:30 - 17:30...7 Euros Monthly pass: - Ordinary...24 Euros - Workers...22 Euros - Between 09.00 - 12:00 and 14:30 - 17:30...21 Euros Ferry fares (Lago di Como) Single ticket car: - max. 3,50 m...5,30 Euros - betw. 3,50 - 4,50 m...6,90 Euros beyond 4,50 m...9 Euros Single ticket bikes...3,40 Euros Single ticket motorcycle - max 250 cc...4 Euros - beyond 250 cc...5,30 Euros MONZA Public transport in Monza consists of buses and taxis. COMO Società Pubblica Trasporti Como Via Asiago 16/18 Tel. 031 247111 www.sptlinea.it Navigazione Lago di Como Via per Cernobbio 18 22100 Como Tel. 031 579211 www.navigazionelaghi.it/ MONZA TPM - Trasporti Pubblici Monzesi Via Borgazzi Gerolamo 35 20052 Monza Tel. 039 209841 www.tpmonzesi.com VARESE A.V.T. Azienda Varesina Trasporti S.P.A Viale Milano 2 21100 Varese Tel. 0332 830613 www.avtvarese.it Bus fares (within Monza) Single ticket, valid 60 minutes...0,90 Euro Weekly pass...6,60 Euros Monthly pass...25 Euros VARESE In Varese, public transport consists of buses, funicolar and taxis. Bus fares Single ticket: 1 Euro...valid 75 minutes (Handicapped 0,80 Cents) 10 tickets à 75 minutes...9,20 Euros (Handicapped 20 tickets 13,20 Euros) Weekly pass...7,50 Euros Monthly pass...27,50 Euros Monthly pass Monday - Friday...23,50 Euros Annual pass...264,00 Euros Hinterland Resource Guide 33 Pubs & Clubs Club entrance prices range from 10 Euros to 20 Euros (normally there’s a free drink included in the price). Clubs start filling up after midnight and usually stay open until 04:00 - 06:00 in the morning. Pubs are normally open from 20.00 until 02:00 or even later. COMO Bar Business Break Pub Piazzale Camerlata 9 MONZA Mi Cantino Via Dante 6 Bar Privativa Bistrit pub Viale Lecco 97 Diddley’s Via Ferrari 2 Il Ristoro Via Perlasca Giovanni 8 Eurobar Via Italia 15a Baires snc Via Raffaello Sanzio 23 Old Bridge Pub Piazza Garibaldi 5 Birreria 35 Via Rovelli Giuseppe 35 Woody Pub Via Vittorio Emanuele 27 Arnold’s Via Borgo Vico 166 Officina delle Idee Via Michelangelo Buonarrotti 72 Jurassic Park Viale Giulio Cesare 5 Castel Piazza Castello 3 Charleston Via Maurizio Monti 26 Dubh-Linn Pub Via Beccaria El Merendo Via Crespi 4 Gulliver Via Giovanni Raiberti 7 Frassi s.a.s. Via Leone Leoni 10 History Pub Via Felica Cavallotti 56 Greenwich Pub s.a.s. Piazza Giuseppe Terragni Hemingway Via Juvara 16 Il Loggiato dei Serviti Via Gallio 5 Irish Pub Piazza Matteotti 1 Le Officine Via Piadeni 24 34 Lucki Pub Via Cairoli 7 Modicia’s Pub Via Cortelonga 8 VARESE Golden Eagle Piazza Cordevole 6 Velate, Varese Toby Jug Viale Borri 222 La Volpe e L’Uva Piazza Motta 8 Old Pub Via Carnia 41 Antico Caffe’ Bosisio Via Marcobi 318 Balthazar Café Via Cattaneo 3 Conrad Via Cattaneo 1 Break Bar Via Staurenghi 38 Moon Pub Via Tagliamento 35 Grotte di Valganna Via Valganna 17 Bar Half Moon Via Daverio 3 Il Magazzino Via Armellini 31 King Cross Via casula 11 Scotsman Via Garibaldi 25 Etravagante Via Ettore Ponti 154 Hinterland Resource Guide Religious Associations Some of main religious associations in Hinterland: COMO Jehovah’s Witness via Castellini 11 22100 Como Tel. 031 263323 Christian Evangelist Church Via Borgovico 18/22 22100 Como Tel. 031 572335 and Via Muggiò 23a 22100 Como Tel. 031 525346 Islamic Centre Via Domenico Pino 5 22100 Como and Via Borgovico 23 22100 Como MONZA Christian Evangelist Church Via Cattaneo 15 20052 Monza Tel. 039 32 23 27 Jehovah’s Witness English congregation V.Isonzo 10 Arcore (MI) Tel. 335 28 33 33 ask for Marco Ente Patrimoniale Gesu- Cristo Via Sempione 9 20052 Monza Tel. 039 23 00 814 VARESE Jehovah’s Witness Via Veronese Paolo 4 21100 Varese Tel. 0332 23 14 48 Evangelist Pentecostal Church Via Vivirolo 45 21100 Varese Tel. 0332 33 36 83 Christian Baptist Evangelist Church Via Verdi Giuseppe 14 21100 Varese Tel. 0332 23 25 84 Christian Evangelist Church Viale Lombardia 54 21053 Castellanza Tel. 0331 48 10 30 Church of Jesus Christ of Latter Day Saints Via Sempione 240 21052 Busto Arsizio Tel. 0331 68 20 50 Lutheran Church Via IV Novembre 12 21030 Caldana Tel. 0332 70 03 71 Hinterland Resource Guide 35 Restaurants Whether in Milan or in the surrounding areas, there is no lack of restaurants with menus varied enough to please all tastes. EATING ITALIAN Italian restaurants can roughly be divided into two main categories, trattoria and ristorante, depending on the type and the size of the meal you want. Both types can be found in all parts of Italy, whether you stay in Milan or in a much smaller city. Note that most trattorie and ristoranti have a giorno di riposo, a day off, once a week (usually Sunday or Monday). Trattorie A trattoria is a small restaurant and is usually less expensive and pretentious. The menu usually consists of a primo e secondo piatto (first and main course) of pizza or pasta followed by a salad, dessert, and coffee. Ristorante If you are looking for something slightly more exclusive, there are almost just as many ristoranti (restaurants) as there are trattorie. They usually offer an alla carte menu consisting of portions slightly smaller, but nevertheless delicately prepared to those found in a Trattoria. Meal prices are higher in restaurants. Opening hours may be different from what you are used to in other places: the restaurants usually open for lunch between noon and three o’clock, reopening for the evening between seven and midnight. LOMBARDIAN CUISINE One of the most famous dishes from this part of Italy, is Risotto, rice served with sausages, vegetables or spices. The most typical Milanese risotto is the yellow zafferano. Famous from Como, is the ‘risotto al pesce persico’, risotto with fish from the Como lake. Other dishes include Polenta, a corn meal served with meat or cheese. Pork is found in many guises like the traditonal Cassôela with cabbage, sausages galore, and salamis. Also Famous are such cheeses as the Grana Padana, that rivals its more noble cousin Parmigiano, and Exclusive Restaurants Gorgonzola, the king of blue cheeses. COMO Ristoranta Villa Geno Viale Geno 12 Tel. 031 300012 Ristorante La Colombetta Via Diaz 40 Tel. 031 262703 VARESE Ristorante Teatro Via Croce 3 Tel. 0332 241124 Ristorante Il Gestore Viale Agugguari 48 Tel. 0332 830960 MONZA Saint George Premier Via Vedano 7 Tel. 039 320600 Antica Trattoria dell’Uva Piazza Carrobiolo 2 Tel. 039 323825 36 Hinterland Resource Guide POPULAR RESTAURANTS COMO (Pizzerias, Trattorie, Hosterie, Restaurants, International restaurants) Ristorante Terrazzo Perlasca Piazza De Gasperi 8 Tel. 031 303936 Seafood Breeze Inn Ristorante Via Natta 29 Tel. 031 242320 Seafood Ristorante Locanda dell’ Oca Bianca Via Canturina 251 Tel. 031 525605 Meat, fish, pasta Ristorante Sant’Anna 1907 Via Turati 3 Tel. 031 505266 Various Agnesi Vittorio Via Varesina 49 Tel. 031 520263 Seafood and regional specialities L’Antica Trattoria Via Cadorna 26 Tel. 031 242777 Meat Ristorante Frate dal 1893 Via Bellinzona 160 Tel. 031 530438 Various, including seafood Vecchia Tavernola Via per Cernobbio 33 Tel. 031 571475 Seafood Hotel Tre Re Via Boldoni 20 Tel. 031 265374 Local and traditional specialities Ristorante Grotto del Lupo Via Pisani Dossi 17 Tel. 031 570881 Local and regional specialities Pizzeria el Sombrero Via Borsieri 25 Tel. 031 270106 Pizza, meat, fish Ristorante Fish House Via Carso 10 Tel. 031 300159 Seafood Ristorante Imbarcadero Fin Gourmet Piazza Cavour 20 Tel. 031 273562 Local specialities Antico Mognano Via Pio XI 150 Tel. 031 543413 Seafood Trattoria Pizzeria Via Briantea 29 Tel. 031 306809 Pizzaeria Baita Monte Croce Via Monte Croce 2 Tel. 031 520516 Meat Ristorante Rino Via Vitani 3 Tel. 031 273028 Tuscan specialities L’Osteria di Una Volta Via Carloni 3 Tel. 031 303519 Local and regional specialities Hinterland Resource Guide Ristorante il Pendolo Via M. Monti 86 Tel. 031 302876 Local specialities Ristorante La Colombetta Via Diaz 40a Tel. 031 262703 Seafood Ristorante Pizzeria alle Caverne Via Tommaso Grossi 2 Tel. 031 267528 Pizza In Borgovico Via Borgovico 79 Tel. 031 573603 Trattoria Pizzeria Cafè Brasil Via T. Ciceri 3d Tel. 031 3370671 Brazilian specialities Ristorante I Due Monti Via Lambertenghi 24 Tel. 031 260671 Various, including regional specialities Baires Via Raffaello Sanzio 23 Tel. 031 525535 Argentinian Pappagallo Verde Via Oltrecolle 43 Tel. 031 281033 Pizza 37 POPULAR RESTAURANTS MONZA (Pizzerias, Trattorie, Hosterie, Restaurants, International restaurants) Al Braciere Pizzeria Via Gianbattista Mauri 5 Tel. 039 386652 Pizza and various Prater Piazza S. Paolo 3 Tel. 039 323864 Seafood Ristorante Lo Chef Giovanni Via Manara 12 Tel. 039 2301230 Seafood Ristorante La Conchiglia Viale Liberta’ 83 Tel. 039 2024118 Seafood Ristorante Pizzeria Grotta Azzurra Piazza Giuseppe Garibaldi 9 Tel. 039 389472 Pizza La Pergola Pizzeria Via Ponchielli 23 Tel. 039 2300999 Pizza Osteria dell’Oppio Via Magenta 16 Tel. 039 389092 Various Pizza e Sfizi Via Boito 41 Tel. 039 362142 El Coyote Via Vittorio Veneto 18 Tel. 039 738060 Restaurant/bar in Western style Al Punt dal Negar Via Val d’Ossola 8 Tel. 039 2100600 Regional specialities Victory Via Aliprandi 17 Tel. 039 321795 Pizza Canon D’oro Via Campanella 8 Tel. 039 2027145 Various Orso Bruno Via Lecco 68 Tel. 039 320965 Steak house Villa Reale Via Manara 25 Tel. 039 2302954 Steak house Il Dollaro V. Veneto 29 (Triante) Tel. 039 736597 Pizzeria and restaurant Acquario Via Medici 2 Tel. 039 323470 Chinese L’internazionale Viale Battisti 69 Tel. 039 360183 Chinese La Lampara Via Boito 70 Tel. 039 389874 Chinese La Muraglia Via Rota 2 Tel. 039 2027208 Chinese Mandarin Via Borgazzi 46 Tel. 039 2004684 Chinese Paradiso Via Ferraris 3 Tel. 039 324254 Chinese Ru Yi Via Mentana 1 Tel. 039 2026538 Chinese Fujiyama Via Cavallotti 73 Tel. 039 743168 Japanese Budda Cafè Via Mentana 1 Tel. 039 2020684 Japanese Hai Feng Via Adda 35 Tel. 039 83 21 60 Chinese La Cometa Via Bergamo 3 Tel. 039 329980 Chinese 38 Hinterland Resource Guide POPULAR RESTAURANTS VARESE (Pizzerie, Trattorie, Hosterie, Restaurants, International restaurants) Ristorante Orchidea Via Donizetti 5 Tel. 0332 282515 Seafood Montello Via Montello 8 Tel. 0332 286181 Local and regional specialities Cinese Loasi Viale Magenta 26 Tel. 0332 238237 Chinese Pizzeria il Retro Via Donizetti 5 Tel. 0332 282515 Pizza Ristorante Da Annetta Via Fe’ 25 Tel. 0332 490230 Local and regional specialities Italo Cinese Grande Shanghai Via Crispi Francesco 33 Tel. 0332 238476 Chinese Palace Hotel Via Manara 11 Tel. 0332 327100 Various La Tartana vc. Scuole 3 Tel. 0332 831838 Various Mediterranean Ristorante Pizzeria Le Arcate Via Jamoretti 12 Tel. 0332 335144 Various Mediterranean Da Lele Via Vetera 2 Tel. 0332 281076 Various Pan Pan Viale Magenta 35 Tel. 0332 238217 Pizza La Speranza Via Daverio 146 Tel. 0332 310292 Seafood Ristorante Hermitage Via Conte Biancamano 41 Tel. 0332 313273 Various Medievo Piazza XX Settembre 6 Tel. 0332 239785 Pizza Ristorante Gabriele Croci Viale Borri 168 Tel. 0332 260067 International menu Ristorante Bologna Via Broggi 7 Tel. 0332 232100 Bolognese specialities Peccati di Gola Via G. Macchi 33 Tel. 0332 310288 Pasta and regional specialities Ristorante Al Passatore Via Lungolago 30 Tel. 0332 329328 Seafood Ristorante Teatro Via Croce 3 Tel. 0332 241124 Various Hinterland Resource Guide La Grande Cina V. Centenate 15 Tel. 0332 310036 Chinese Primavera V. Camillo Benso Conte di Cavour 22 Tel. 0332 2814 92 Chinese La Pagoda Viale Aguggiari Tel. 0332 281195 Chinese Taverna Etnica Kosmos V. Giacomo Leopardi 25 Tel. 0332 71 53 13 Greek Ran di Ye Xinghua Viale Valganna 39 Tel. 0332 831809 Japanese Ristorante Todo el Mundo Via S. Piatti 7 Tel. 0332 222193 International menu 39 Shopping Shops are usually open Monday through Saturday between 09.00 to 13.00 & 16.00 to 19.30. Many stores (except food shops and bakeries) are closed on Sundays and Monday mornings. MAIN SHOPPING AREAS COMO Como’s most famous and frequented shopping street is Via Vittorio Emanuele III, named after the former King of Italy. Here you find exclusive clothes and accessories shops catering for all ages and sexes. Being the capitol of silk in Italy, there are also a number of silk boutiques and elegant show-rooms. In the area between Via Bernardino Luini and Via Diaz there are various shops which specialize in furnishing materials and interior design. The same streets also houses various antique shops with paintings, carpets, glassware and chinaware. MONZA The main shopping area in Monza is situated around three main streets, which are Via Vittorio Emanuele, Via Carlo Alberto and Via Italia. Here, you can find stores selling most of famous national and international brands within clothing and accessories. In Via Italia there is also a smaller shopping centre like Rinascente. Other centres like Coin, Upim and Oviesse” can be found in the centre of the city. In Via Bergamo, an open antique market is held every 2nd Sundays of the month. There is also an open-air market held twice a week in the very center of Monza. Also note that approximately 20 minutes away from the city in the area of Carugate there are Ikea, Auchan and Carrefour situated one next to the other. Shopping Tips · Greet the shop owner or assistant when entering and leaving a shop. The standard greeting is ‘Buongiorno’ or ‘Buonasera’ according to time of day. · Barganing can sometimes be acceptable in outdoor markets. · Always check your change, ‘mistakes’ are often made, especially with foreign customers. The added excuse of the new currency makes these ‘mistakes’ more justifiable! · Don’t expect to be able to use your credit card everywhere. Many shops, even large chain stores or supermarkets, accept debit cards (called ‘Bancomat’), but not credit cards. Many smaller shops do not accept them either, and often refuse to even to accept a cheque...cash only! · Be aware of pick-pockets in all crowded areas. VARESE The main shopping area in Varese is Corso Vittorio Emanuele. Here you can find various kinds of clothing and accessory shops. In the centre of Varese, Piazza Repubblica, you can also find Le Corti, a 4 floor shopping centre. Another area is in Matteotti in the historic centre of Varese. Three times a week (Monday, Thursday and Saturday) a very big market is held in Piazza Trieste where people can buy all kind of goods, from clothing to shoes, from pets to flowers, from vegetables and fruits to salami and cheese. SHOPPING IN MILAN Milan has become synonymous to the world with “trend and class”. The glittering streets of Via della Spiga, Monte-napoleone, S. Andrea and Bigli are probably the best places in the world to go (window) shopping. Renowned designers of clothes and accessories such as shoes, bags, hats, jewellery, beauty products and perfumes display their designs in these streets. In the outer area of the city, including Corso Buenos Aires, Via Paolo Sarpi, Corso Vercelli and Corso di Porta Romana, you can find other big names at slightly lower prices. 40 Hinterland Resource Guide Sport & Leisure Many of the various sporting clubs/sports centres in and outside the city offer a wide variety of activities such as aerobics, tennis, and swimming. You can therefore find many of the activities you are looking for in one centre. To cover all sporting facilities in Hinterland would be impossible. Listed below is therefore only a sample of the facilities available. COMO Centro Sportivo Casate Via Virgilio 16 22100 Como Tel. 031 505118 Olimpica di Muggiò Piazza Azzurri d’Italia 1 Tel. 031 590750 Centro Rondo’ dei Pini Via Casanova 7 20052 Monza Tel. 039 320918 www.rondodeipini.com Pro Forma srl Via Ferrari 5a 20052 Monza Tel. 039 2848325 Club Conti Via Sanvito 54 Varese Tel. 0332 281420 Campus Fondazione Famiglia Bulgheroni Via Pirandello 31 21100 Varese Tel. 0332 823210 Sporting Club Villa D’Este Via Regina 40 Cernobbio (COMO) Tel. 031 348780 www.villadeste.it Sporting Como Viale Innocenzo 70 22100 Como Tel. 031/261605 [email protected] Nyko Gym Fitness Center Via Cecilio n. 15 22100 Como Telefono. 031 525106 [email protected] MONZA St. Andrews Health Club Via Sant’ Andrea 23 20052 Monza Tel. 039 2315531 www.standrews.it Body Gio Fitness Center srl Via Campanella 2 20052 Monza Tel. 039 2841610 One FIT srl Via Sempione 1 20052 Monza Tel. 039 2315891 [email protected] VARESE Life Energy Via Correnti 2 21100 Varese Tel. 0332 26 23 24 www.lifenergy.it Body-Up Via Tonale 71 21100 Varese Tel. 0332 335777 Il Sole La Via Del Respiro Via Monte Tabor 7 21100 Varese Tel. 0332 237179 Figurella Piazza Giovanni XXIII15 21100 Varese Tel. 0332 282718 California Fitness Club Via Bertini Giuseppe 4 21100 Varese Tel. 0332 831313 Hinterland Resource Guide 41 COMO Centro Sportivo Casate Via Virgilio 16 22100 Como MONZA Piscina Leone X Via Monti e Tognetti 10 20052 Monza VARESE Varese Olona Nuoto Via Copelli Elvio 7 21100 Varese GOLF CLUBS COMO Golf Club Villa D’Este Via Cantù 13 Montorfano (Como) Tel. 031 200200 www.golfvilladeste.com Golf Club Menaggio e Cadenabbia Via Golf 12 22010 Grandola ed Uniti (CO) Tel.0344 32103 www.menaggio.it Golf Club Carimate Via Airoldi 2 22060 Carimate (CO) Tel. 031 790226 www.golfcarimate.it Golf Club Monticello Via Volta 4 22070 Cassina Rizzardi (CO) Tel.031 928055 www. golfclubmonticello.it Golf CLub Lanzo Località Piano delle Noci 22024 Lanzo Interlvi Tel. 031 839060 www.golflanzo.it COMO Como Società Tennis Via Cantoni 1 22100 Como Tel. 031.573.180 Anzano del Parco Via delle Betulle 10 Anzano del Parco (CO) Tel. 031 631289 C.S. Tennis delle Vigne Via Friuli 11 Tavernola (CO) Tel. 031570681 Vergosa Sporting & Country Club Via Fittavolo, 2 San Fermo della Battaglia (CO) Tel. 031 212098 42 MONZA Golf Club Milano Via Mulini S. Giorgio 7 20052 Monza Tel. 039 303081 MONZA Circolo Tennis Monza Via Boccaccio Giovanni 3 20052 Monza Tel. 039 323413 Tennis Brianza a.s. Viale Lombardia 17a 20052 Monza Tel. 039 733229 Centro Rondo’ dei Pini Via Casanova 7 20052 Monza VARESE Golf dei Laghi Via Trevisani 6 21028 Travedona Monate (VA) Tel. 0332 978101 www. golfdeilaghi.it Le Robinie Golf Club Via Per Busto 9 21058 Solbiate Olona (VA) Tel. 0331 329260 www.lerobinie.com Golf Club Varese Via Vittorio Veneto 32 21020 Varese Tel. 0332 229302 www.golfclubvarese.it VARESE Bellavista Sport Village Campagnola - Gazzada Schianno Varese Tel. 0332 870502 Tennis Club Cantello Via Collodi 2 Cantello (VA) Tel. 0332 415069 Tennis Club Monterosa Via Giovanni XXIII, 241 Cardano al Campo (VA) Tel. 0331 730100 Ass. Sporting Club Varese Più Via Previati, 9 Induno Olona (VA) Tel. 0332 202400 Hinterland Resource Guide Useful numbers Note that telephone numbers in Italy, unlike many other countries, do not have a standard number of digits. CITY INFORMATION MONZA Tourist Information Palazzo Comunale, Piazza Carducci 20052 Monza Tel. 039 323222 COMO Tourist Information Piazza Cavour 17 Tel. 031 26 97 12 Comune di Como Via Vittorio Emanuele II 97 Tel. 031 25 21 Comune di Monza Piazza Trento e Trieste 20052 Monza Tel. 039 23721 PUBLIC TRANSPORT VARESE Tourist Information Via Carrobbio 1 Tel. 0332 284624, 0332 283604 Comune di Varese Via Sacco 5 Tel. 0332 255111 EMERGENCY NUMBERS COMO Società Pubblica Trasporti Como Via Asiago 16/18 Tel. 031247111 www.sptlinea.it MONZA TPM - Trasporti Pubblici Monzesi Via Borgazzi Gerolamo 35 20052 Monza Tel. 039 209841 www.tpmonzesi.com VARESE A.V.T. Azienda Varesina Trasporti Viale Milano 2 21100 Varese Tel. 0332 830613 www.avtvarese.it Emergency 113 Carabinieri 112 Police 113 Fire 115 First Aid 118 Breakdown Car Service 116 Veterinary Services COMO Via Pave 25 Tel. 031 305710 Piazzale S. Rocco 43 Tel. 031 261433 MONZA Via Messa Ernesto 7 039 832008 VARESE Via Tonale 0332 333681 Hinterland Resource Guide 43 Utilities numbers Installing or fixing utilities can sometimes be a somewhat tricky and bureaucratic experience when moving to Italy. Having your utility bills paid directly by your bank through home banking is recommended in order to avoid possible complications. ELECTRICITY AND WATER ACEA Spa is the electricity and water distributor in Hinterland. Home banking may avoid possible complications if you are a tenant. It could take 2-3 months for most of the utility companies to send the last bills and the house owner is never happy being stuck with these bills months after you have left the house. Having the automatic bill payment can solve these problems. The cost for electricity depends on the “total power” used by the house. The most common power for the apartments is 3-4 kW. However, if one plans to have numerous appliances and/or it is a large house, the recommended power is 6 kW. The maximum kW currently offered for domestic use is 10 kw. A first connection might take 5 to 10 days. The cost of the change of name on a contract can be around Euro 80 to Euro 90. The cost of an increase of power can vary from Euro 200 and up. The cost of the new contract depends on the kw asked, starting from around Euro 90. English-Speaking Electrician: Gordon Roger Sands, Elettrone Appia Tel. 06 70306139 Mobile 349 4913896 [email protected] GAS HEATING AND HOT WATER: If your apartment has communal central heating, then the cost of heating is included in the building charges which are added to your monthly rental. However, if your property has individual gas heating you, as the tenant, are responsible for the general upkeep and maintenance of the boiler. In Italy, there are several companies that change from town to town: in some cases the gas distribution is managed by the local city hall directly, in others through private companies. Your Relocation Coordinator will inform you about this upon the signing of the utility contract. TOLL - FREE NUMBERS ELECTRICITY AEM 800 023 426 WATER AND GAS COMO ACSM 031 2454111 031 529111 (emergency) MONZA AGAM 800 394433 039 23851 (emergency) VARESE ASPEM 800 960011 0332 335035 (emergency) TELEPHONE TELECOM 187 Note that patience is required when calling these numbers. Customers may expect to be put on hold for a very long time. Please note that by law in Italy people are allowed to switch on the heating system from October 15th until April 15th. There is also a limit for the authorised number of hours to heat the house during the day, 14-16 hours in general and the temperature in the house should not exceed 20°. When the heating is centralized these rules are strictly followed. By the way, if your have an independent heating you can basically choose what it suits your needs best; of course being sensitive and respectful to a law conceived to reduce air pollution and consumption is above a personal civil responsibility. In Hinterland, ITALGAS provides the gas. To have the new contract usually takes around 10 to 15 days and costs around Euro 90. TELEPHONE The most important provider of telephone services in Italy today is Telecom Italia (Tim is the portable phone and internet department of Telecom Italia). There are providers such as Fastweb, Infostrada, Tiscali, Wind, Tele2. However, these operators , except for Fastweb, still have to pass through Telecom Italia for the first line activation. Providers are not reliable in Italy, therefore the line activation could be a very long process – from 2 weeks up to 3 months, depending on the area where you live and other circumstances (technical issues). Relocation Enterprises guarantees you the maximum support and assistance but cannot speed up the process in any case. The activation of the line can be requested just once the lease contract has been signed by you and the landlord, not before. For all matters related to your phone service and telephones (including purchase or rental of equipment), you should go to Telecom Italia’s shops Punto 187 in your area (www.187.it) . Relocation Enterprises will be happy to provide you with the address of your local agent. When your telephone services are first set up, you will receive a letter from your provider confirming your new number and the services to which you have subscribed. You will then receive an invoice every two months (payments can be made at the post office, through your bank with automatic transfer or with credit card – just with Fastweb). The Italian yellow pages (for professional telephone numbers) and white pages (for private numbers) are available on line just in Italian - www. paginegialle.it, www.paginebianche.it. Upon your arrival you will be given a copy of the English Yellow Pages with professionals in every field. 44 Hinterland Resource Guide Hinterland Resource Guide 45 Frequently Asked Questions HOUSING 1. What can I expect to find in an unfurnished, a semi-furnished or a furnished property? ........................................................................................................48 2. What sort of flexibility will I have to negotiate rent or furnishings? ........48 3. How many properties will I be shown? ....................................................48 4. How can I secure a property that I choose? .....................................................48 5. What costs are involved to rent a property? .....................................................49 6. What other expenses should I expect to pay? ...................................................49 7. What is the process flow to rent a property? ....................................................49 8. What chance do i have of receiving my full deposit back when i have the property?.........................................................................................49 9. What responsability do u have as a tenant towards maintenance of the property ................................................................................................50 10. Can i make any changes to the property?.........................................................50 11. What if i need to break the lease early? ............................................................50 12. What expenses are involved in a purchase of property? ...................................50 UTILITIES & TELEPHONE 13. What utility expenses will i have to pay............................................................51 14. How are these accounts charged?.....................................................................51 15. Will i be able to get Satellite Tv?.......................................................................51 16. What documents do i need to install a Telephone Line?...................................51 17. How long do i have to wait for my telephone? ...............................................51 18. How will i be billed? .......................................................................................52 19. What about mobile lines? ...............................................................................52 46 Hinterland Resource Guide Frequently Asked Questions DRIVING 20. What is like driving to Italy?............................................................................52 21. For how long can i drive my own car in Italy?.................................................52 22. Is my driving licence valid for Italy?.................................................................52 WORK PERMIT 23. What documentation is required for workers coming to Italy?.........................53 24. Is it necessary for me to be present to apply for documents? ............................53 25. Will i have to be present when my permit is released?.....................................53 ABOUT EMC 26. Why should i choose EMC Network?..............................................................53 FOR CORPORATE 27. How we determinate a realistic Housing Budget for the Transferees?................54 28. How we can guarantee that all Transferees will receive the same standard of service? ...........................................................................................................54 29. How does EMC Network handle Group Moves..............................................54 30. What ongoing support is provided for Transferees and their families? .............54 Hinterland Resource Guide 47 Housing FAQ 1. What can I expect to find in an unfurnished, a semi-furnished or a furnished property? An unfurnished property will be totally empty; this means no kitchen, no light fittings and at times no bathroom fixtures. A semi-furnished property will include a basic kitchen, usually light fittings and at times also bathroom furniture. A furnished property can include anything from the basics such as kitchen, table, chairs, beds, bathroom furniture to everything you could possibly require in a property. Soft furnishings are hardly ever included. A furnished property may occasionally also come with a washing machine (located in the bathroom rather than the kitchen). Your Relocation Coordinator will confirm whether or not the property has these facilities. Tumble dryers are not part of the standard Italian furnishings but at times it is possible to negotiate to have one installed. Air conditioning is not a standard feature in most Italian properties. Many older buildings are not predisposed to have it installed. Please note that many technicians do not speak English. 2. What sort of flexibility will I have to negotiate rent or furnishings? The housing market in Italy is a ‘landlord’s market’. Properties in large cities are in high demand and landlords are generally able to obtain the prices they ask. It is always worth trying to offer a slightly lower figure than the asking price or request to have other furniture installed or work done on the property. Generally, if the requests of a prospective tenant are high and costly, the landlord will agree to do the works requested with an increase in the rent. It is not likely a landlord will agree to undertake work on the property, install extra furniture and lower the price. Verbal obligations or promises such as modifications or furnishings of the property are not reliable, thus it is important to have everything in written. Please advise your Relocation Coordinator about your comments/request, and he/she will prepare a written request to the landlord. EMC Network will negotiate on your behalf until an arrangement agreeable to both parties is reached. You will be advised if the landlord’s request is too high for the type of property or area. 3. How many properties will I be shown? This depends on the Relocation Package you have; EMC Network Basic Package includes 8 properties and the Standard Package includes 15 properties. You will be told at the outset how many properties you will be shown or how much time you have available to do the house hunting. The properties provided will be as close to your ‘Needs Analysis’ description as possible according to what is available on the market at the time. Please note that the real estate market in Italy moves extremely rapidly, thus we advise you to decide immediately if you have found a property you like even if you have not seen all properties assigned. 4. How can I secure a property that I choose? The only way to ensure a property you choose is not rented to someone else is to make a written proposal (Proposta). This is required if the property is in high demand or if there will be a period of time before the lease can commence. A Proposta is a proposal to rent, either a draft contract or a few clauses putting forth your offer and conditions on the property. If a Proposta is required, EMC Network will prepare this for you. The Proposta is to be signed by the one intending to rent and a holding deposit, equalling one month’s rent paid to the landlord (usually in the form of a cheque, if possible). The landlord has several days (generally a minimum of 7, the number will be specified in the Proposta) in which he can accept or reject the Proposta. During this time he may not show the property to anyone else. If he accepts the Proposta he is bound to rent the property to whomever made the Proposta; if the party who made the Proposta pull out of the deal, the deposit is lost. When the deal goes ahead, the holding deposit is deducted from the sum owed to the landlord. 48 Hinterland Resource Guide 5. What costs are involved in renting a property? All payments must be done prior or together with the signing of the property contract: A security deposit will have to be paid to the landlord. This is usually 3 month’s rent (refundable upon exit, note below). At times, landlords require a ‘Fidejussione’ or ‘Fido’ instead of a security deposit. This entails a specified sum being ‘frozen’ in a bank account as a guarantee on the property. The first rental payment will also have to be paid to the landlord. Rent is usually due monthly but landlords can dictate how they wish to be paid. If a holding deposit has been made along with a Proposta, the sum is deducted from the above payments to the landlord. Real estate agents commission: throughout most of Italy, it is equal to one month’s rent or 10 % of the annual rent. In Milan it is 10-18% of the annual rent while in Turin it is two month’s rent. All commissions do not include IVA (country tax). The landlord is required by law to register the contract in three copies – one for himself, one for the Public Registration Office and one for the tenant. There is a fee for this registration which is to be split between landlord and tenant. The share of the tenant is 1% annual rent. Government stamps (‘Bolli’) have to be added to a specific number of pages in each of the contracts (usually every third page). These are to be paid for by the tenant. The registration fee and government stamps are either paid at the time of contract signing or are usually added into the second monthly payment. 6. What other expenses should I expect to pay? Apartments usually have a monthly Condominium fee, payable together with the rent or payable directly to the building administrator. This fee is to cover the cost of the upkeep of the common area of the apartment building; lighting, cleaning and general maintenance. It may include doorman expenses or gardening expenses if there is a common outside area. If a villa is located in a private compound, a monthly Consorzio or compound fee is usually charged. This fee is for the upkeep of the private roads, lighting, gardening of any common garden areas, any guards or gatekeepers. All utility expenses are the responsibility of the tenant, according to consumption. Please also see utility expenses. Please note: It is advisable to sign tenancy risk insurance in order to be covered in the event of property damages. Your Relocation Coordinator will assist you with this. 7. What is the process flow to rent a property? In order to rent property, a written proposal (Proposta) must be made. This must be presented, signed by the tenant along with the holding deposit to the real estate agent for the signature of the landlord. Once signed by both parties, the landlord is bound and the holding deposit is non refundable. A landlord may also require a letter of guarantee from the employer of the tenant or a letter from the company demonstrating income that can support rental payments. A legally valid contract is negotiated and prepared by EMC Network. Both parties will agree upon the content. Payments must have been made. At times the landlord can require that the payment reach his bank account before key delivery. Other times, a bank receipt or proof that payment has been made will be sufficient. An appointment is arranged, usually at the real estate agency, for the tenant and landlord to sign the contract. The contract is read through and EMC Network’ Local Counsellor will translate as necessary. Every copy of the contract is then to be initialled on every page and signed in full twice on the last page by both parties. It is the landlord’s responsibility to register the contract. If a contract is to be signed by a company, EMC Network will prepare a final version of the contract and send it to the company for signing. Once a legal representative of the company has signed the copies of the contract, it will be collected by a Local Counsellor to be taken to the agency for the landlord’s signature. A copy of the ‘Camera di Commercio’ will be required as well as a photocopy of ID document of the legal representative who is to sign the contract. Hinterland Resource Guide 49 8. What chance do I have of receiving my full deposit back when I leave the property? Provided the property and any furnishings are returned in the state in which they were consigned, EMC Network will be able to negotiate a full deposit return for you. To this end we insist on taking a thorough Property Inspection and Inventory when the tenant enters the property. This inventory is taken in the presence of the landlord and the tenant and two copies are to be signed by both parties. 9. What responsibility do I have as a tenant towards maintenance of the property ? Unlike in GB or USA, where the landlord is responsible for the upkeep of the property, Italian law states that the tenant is responsible for general maintenance whereas the landlord is responsible for major maintenance. Basically this means that all plumbing and electrical fixtures that are outside of the walls or visible are the responsibility of the tenant (leaking taps, door bell that does not work etc.). The landlord is responsible for the plumbing and electrical system within the walls of the property; e.g. heating pipes. You will receive by the Relocation Coordinator a list of the items you are responsible for. 10. Can i make any changes to the property? Only with the permission of the landlord. Small changes (e.g. hanging of towel rails in the bathroom) may be made but the property is to be handed back in exactly the same state it was consigned. Therefore, any holes made in the walls must be filled and painted over before leaving the property, unless a different agreement is made with the landlord. In case alternations have been made to improve the property without the permission of the landlord, the landlord has the right to not reimburse any expenses the tenant has had in relation to the work. In cases where the landlord does not approve with the changes made, he/she has the right to require the tenant to put the property back into its original structure. Please note that many technicians do not speak English. 11. What if I need to break the lease early? Standard Italian contracts are for 4+4 years. EMC Network will ensure a diplomatic break clause is inserted into the contract for the protection of the tenant. It is usually possible to negotiate a break clause after the first year with three or six months notice. In this instance, the landlord will have the final say as to what is acceptable. If a one year contract is put in place, it is also sometimes possible to add a break clause after a certain period of months; this depends upon the landlords being agreeable. 12. What expenses are involved in the purchase of a property? - Government fees: 3 % (11 % for a second purchase of property). - Real estate agency fees (approx. 3% of property price) - Other costs: survey costs, bank loan set-up costs as well as notary fees. Usually the final figure will be about 10-15% of the property price. 50 Hinterland Resource Guide Utilities & Telephone FAQ 13. What utility expenses will I have to pay? Utility payments are never included in the rent. Tenants are responsible to pay for gas, electricity and water according to consumption. A garbage tax is levied on each property annually; this is also the responsibility of the tenant. When renting a property, the utility bills are generally transferred into the name of the tenant. The cost for the transfer of name of the contract is charged with the first bill. EMC Network will arrange this for you. If the previous tenant closed the utility accounts before leaving the property, or if the account had unpaid bills outstanding, a new contract must be set up in the name of the new tenant. The cost of this is higher than the cost of a contract name transfer and is added to the first bill. This process may take up to seven days from the initial request to the effective transfer. It is not advisable to prepare a new utility contract before the actual property contract has been signed. Please note that many technicians do not speak English. 14. How are these accounts charged? Utility bills arrive to the property address every two months. EMC Network will ensure meter readings are noted when the property inspection and inventory are taken, to ensure only the tenant’s own consumption is paid for. The utility companies will send an employee to take the first meter reading after the signing of a new contract. Successive bills are estimates based on this first reading. Every few months the reading is taken again and the following bill will then be balanced according to the reading. Due payments will be charged and over payments will be credited. The first bill is to be paid at the Post Office, thereafter a Bank transfer can be arranged. 15. Will I be able to get Satellite TV? Satellite dishes may be installed with the permission of the landlord or can at times be negotiated at time of contract preparation. Some buildings have restrictions that prohibit the installation of any dish. Decoders can be bought or hired. Subscriptions to channels in the language of your choice can organised by your Local Counsellor as part of your Settling-in Assistance. Please note that satellite TV is considered a personal utility, thus an individual request to the satellite TV provider must therefore be submitted. Your Relocation Coordinator will assist you with this request. 16.What documents do I need to install a Telephone Line? For a foreigner to request a telephone line from Telecom Italia, a Tax Code (Codice Fiscale) and a Permit of Stay is required. When a new tenant enters a property a telephone line has to be connected in his name unless the landlord is prepared to keep it in his/her own name. The choice is of Analogue or ISDN line. A faster Internet access through ADSL broadband is not available in all parts of the country. When it is requested, EMC Network will have to conduct a research to see if it is available. An exact property address is required. ADSL in Italy is not as fast as publicised and the service tends to be erratic. EMC Network will arrange the connection of the telephone on your behalf. 17. How long will I have to wait for my telephone? Telecom will inform of the date and time they will send an engineer to the property to connect the line; this is a minimum of 2 weeks after the initial application is made. A telephone apparatus is not included in the request for a telephone line. Consequently, an apparatus must be available when the engineer comes to connect the line. If you wish to rent the apparatus from Telecom, this can be arranged, however delivery is done separately from the request for a telephone line. Although a time of appointment is given, it is not unusual for the engineer to arrive to the appointment up to two hours later than the stated time. Please note that as with all bureaucratic procedures in Italy, things can go wrong and end up taking far longer than the average time indicated. An application for a line may at times be ‘’lost’’ and Telecom does not offer explanations; when this occurs there is nothing that can be done but to reapply and wait the time it takes. Hinterland Resource Guide 51 18. How will I be billed? Telephone bills will be sent to the property every two months. The first bill has to be paid in the Post Office, thereafter, a bank transfer can be arranged. 19. What about Mobile Lines? Mobile telephone networks now reach almost all of Kenya, and is a recent development within the last 6 years. Please note that at peak times, such as Friday afternoons, the lines may fail because of over demand, but the situation is improving. WAP/LAN enabled mobile phones have internet connectivity. Driving FAQ 20. What is it like driving in Italy? In order to drive legally in Italy, you must obtain an international Driving Licence (unless you are from an EU country, in which case your licence is valid also in Italy). After 12 months of residence in Italy, all non-EU licences must be converted. If no bi-lateral agreement exists with your country, you must take a driving test to obtain an Italian driving license. Please note: When driving in Italy you must have your driving licence with you at all times. Driving without a valid licence is a felony; should anyone be involved in a serious accident and does not possess a valid licence, he or she risks imprisonment. Your driving licence is not considered a valid ID in public offices. 21. For how long can I drive my own car in Italy? You can drive your own car in Italy for six months after which you are required to apply for Permanent Residency. Once the residency has been given, you have one year to register your car with Italian number plates. 22. Can I buy a car? In order for a foreigner to buy a car the following documents are required: - Tax code (Codice Fiscale) - Permit of stay (Permesso di Soggiorno) - Permanent residency (Residenza) 52 Hinterland Resource Guide WORK PERMIT 23. What documentation is required for workers coming to Italy? EU citizens: - Permit of Stay (Permesso di Soggiorno) - required before telephone can be connected - Tax or Fiscal Code (Codice Fiscale) - required in order to sign a property contract, connect utilities and activate a mobile phone Optional: - Residency (Residenza) - required in order to buy a car - National Health Registration (ASL) Non EU citizens: - Work Permit - Permit of Stay - Tax or Fiscal Code (Codice Fiscale) Optional: - Residency (Residenza) and or National Health Registration (ASL) 24. Is it necessary for me to be present to apply for documents? For the presentation of document application, it varies from city to city. Wherever possible, EMC Network will prepare Power of Attorney (Delega) in order for a Local Counsellor to act on behalf of the Transferee and family. To release the obtained documents, the Transferee and other members of the family must be present as an original signature is required. 25. Will I have to pay the police when I collect my Permit of Stay? No, there is no charge for the release of a Permit of Stay (Permesso di Soggiorno) or Tax Code (Codice Fiscale). ABOUT EMC 26. Why should I choose EMC Network? - ISO certified company (ISO 9001:2000). - Extensive rapidly growing client list. - Exclusive partner/representative of many Global Relocation Service Providers. - Exclusive representative of many International Law and Immigration Firms. - Founded and managed by expatriates with first hand relocation experience. - Quality control guarantee: Head Office directs all relocations and immigrations in every destination. - All staff required to attend on-going training sessions and workshops to keep updated as to global mobility needs. - No language barriers - Assistance provided in all major European languages and many others. - Corporate consultation with EMC Network’ Representatives at location of choice. - EMC Network own ‘Resource Guides’ providing a wealth of everyday information for expatlife in destination city. - Comprehensive FAQs for each country serviced. - Red Alert List to prepare for the specific challenges of each destination. - Extra ‘Safety’ section in Resource Guides for countries posing specific security threats. - 24-hour Emergency Helpline for Transferees throughout the duration of the relocation. - Complimentary 3-month Helpline. Hinterland Resource Guide 53 For corporate FAQ 27. How can we determine a realistic Housing Budget for Transferees? EMC Netowork work closely with reputable real estate agencies and can advise you as to a realistic budget for suitable housing in expat areas. A principle concern is to also allow sufficient in the budget to also cover all property security and surveillance, which is a necessity rather than an option. 28. How can we guarantee all Transferees will receive the same standard of service? (staff relocating to main cities versus more rural areas?) All EMC Netowork staff are selected for their local knowledge and expertise; they are either foreigners who have relocated themselves to Ethiopia or local Ethiopians who have had experience living abroad or working within the expatriate community in their specific city. All of them deliver our services according to our ISO standard procedures, guaranteeing the same high level of service delivery in every destination city. All Local Staff are training using our inhouse ‘Training and Operations Manual’ and are given update trainings regularly. 29. How does EMC Network handle Group Moves? All relocations are handled by the same system of centralization. When required, we arrange for a member of our office team to go to the location of a group move to be an in-house Coordinator, working from the Client Company’s premises as a point of reference for HR, Transferees and their families. In main centres we have several Local Counsellors. 30. What ongoing support is provided for Transferees and their families? EMC Network aim to equip your workforce to settle into their new environment as soon as possible. Upon arrival they are presented with a local Information Pack. They are given access to our on-line City Specific Resource Guides that provide general local information as well as specific local information once a suitable property has been located. We have a 24-hour Emergency Helpline throughout the duration of the relocation. We provide a 90-day complimentary phone line that can be extended throughout the duration of the assignment. Our aim is to teach the Transferee how to live in his new city and to equip him to be as independent as possible. 54 Turin Resource Guide EMC Network Milano Via T. da Cazzaniga 9/6 20121 Milano, Italy Roma Via Nomentana no 455 00162 Roma, Italy Chiasso Corso San Gottardo 14 6830 Chiasso - Canton Ticino (Lugano), Switzerland