inglese 5.qxd

1
Company Profile
TECNO – TECHNOLOGY IN ELEVATION –
is pleased to offer its services as a supplier
for plants, elevators, escalators and passenger
conveyors as well as vertical movement and
stair transport for the disables that your
company may require in Italy and abroad.
This document, which also provides numerous,
important references, was developed to provide
an overview of TECNO’s activities and expertise
in meeting customer expectations.
The following points show how TECNO is the
best means for developing any type of job
contract and the most complex projects:
‰ Innovative approach
Identification of solutions and options to optimise
problems concerning people and goods transport
inside a building where elevators must be
installed.
‰ Multidisciplinary structure
Utilising the services of some of the world’s best
specialists to:
- carry out traffic flow optimisation studies;
- construct and install elevators, escalators and
passenger conveyors;
- develop computerised management of
installations that use a TECNO software program
to carry out monitoring and diagnostic operations
from a remote supervision centre. TECNO
recently supplied elevator for the new Bucharest
airport where the above-mentioned supervision
system is currently operating.
‰ Innovative and technologically advanced
applications
‰ An effective problem-solving approach for
managing large and complex works thanks to
years of experience in the sector
‰ Work methods suitable for achieving the
maximum quality of the products supplied and
services provided (with the goal of reducing
costs!)
‰ Experience in constructing plants for public
and private facilities with intense traffic, such
as subways, stations, etc.
‰ Ability to adapt to complex operating
situations.
‰ Ability to create and comply with Gaant
diagrams and real construction time schedules
while fully co-operating with other suppliers.
TECNO ® - TECNOLOGIA NELL’ ELEVAZIONE
Via F.lli Bandiera, 12 - 20016 Pero (MI ) Tel.02 3390285 Fax 02 3390651 www.tecno-lift.com E-mail: [email protected]
2.1
Department of activity
Carriage division
HORIZONTAL PEOPLE
CARRIAGE DIVISION
VERTICAL PEOPLE
CARRIAGE DIVISION
FREIGHT CARRIAGE
DIVISION
STANDARD
LIFTS
GOODS LIFTS
OBSERVATION
LIFTS
SMALL GOODS
LIFTS
ESCALATORS
SPECIAL LIFTS
PASSENGER
CONVEYORS
HOME LIFTS
LIFTS FOR
DISABLE PEOPLE
STAIR LIFTS
TECNO ® - TECNOLOGIA NELL’ ELEVAZIONE
Via F.lli Bandiera, 12 - 20016 Pero (MI ) Tel.02 3390285 Fax 02 3390651 www.tecno-lift.com E-mail: [email protected]
3
Structural capacity
TECNO develops highly specialised interdisciplinary activities to construct installations able to move in
the best conditions people and freight as shown in the following diagram.
MARKETING
RESEARCH AND
DEVELOPMENT
CONSTRUCTION
ENGINEERING
INSTALLATION
CO-ORDINATION
AND CONTROL
DISTRIBUTION
SALES
MAINTENANCE
TECNO is internationally recognised for its
research and development activities that the
company has implemented to participate in
highly complex projects.
TECNO’s reputation is based on the following:
‰ Compliance with economic and scheduling
plans for commissioned projects.
‰ Quantity and diversity of the projects
successfully completed.
‰ Ability to develop innovative technical
proposals.
‰ Continuous technological development
evolution.
‰ Ability to meet customer requirements in terms
of product and service quality.
‰ Extreme and rapid adaptability to solve any
unforeseen problems involving complex projects.
‰ Management of ongoing projects continuously
monitored by a job manager who ensures
efficient interfacing with the customer and
co-ordinates the work team.
TECNO ® - TECNOLOGIA NELL’ ELEVAZIONE
Via F.lli Bandiera, 12 - 20016 Pero (MI ) Tel.02 3390285 Fax 02 3390651 www.tecno-lift.com E-mail: [email protected]
4
List of some significant references
AIRPORTS, SHIPS, RAILWAY STATION, PARKINGS:
MELISSANO, LECCE
ANCONA RAILWAY STATION
MESSINA - "LE CONTESSE"
AREZZO MECHANIZED ROUTE
MONZA, MILAN - " ZARA MEGASTORE"
BOLOGNA MULTI-STOREY PARKING
OSTIA, ROME
BUCAREST'S AIRPORT
PADERNO DUGNANO (MI) SHOPPING CENTER
CATANIA'S AIRPORT
PARMA - EX BARILLA AREA
CORSICA LINES
PERUGIA
FOCSANI RAILWAY STATION (ROMANIA)
PESARO - "IL CUBO"
GUADALAJARA'S AIRPORT (MEXICO)
RONCADELLE, BRESCIA - IKEA
KIEV RAILWAY STATION
SANTO STEFANO MAGRA (SP) SHOPPING CENTER
MILAN UNDERGROUND
TERRACINA, ROME - "OLIMPO"
OSTRAVA RAILWAY STATION
TREZZANO, MILAN - UNIEURO / TRONY
PALESTRINA MECHANIZED ROUTE
TURIN - "ZARA MEGASTORE"
TRIPOLI'S AIRPORT
TURIN - MOBILUS CENTRE
VERCELLI - UNIEURO / TRONY
SHOPPING CENTRES IN ITALY:
AGLIANA, FLORENCE- UNIEURO / TRONY
SHOPPING CENTRES AROUND THE WORLD:
ALBA, CUNEO - UNIEURO / TRONY
ARGENTINA - LA CONSTRUCCION
APRILIA, LATINA - "IL TULIPANO"
BRUCKDORF, GERMANY - EINKAUFSPARK
AROSIO, MILAN - UNIEURO / TRONY
BANGLADESH DAHA
BARLETTA, BARI - "IPERCOOP"
BANGLADESH CHITTAGONG
BASILIANO, UDINE
CANARY ISLANDS - LAS PALMAS
BOARIO TERME, BRESCIA - "BOARIO CENTRO"
CZECH REPUBLIC OSTRAVA
CAMERARO DI ANCONA “IKEA”
FRECHEN, GERMANY - REALKAUF
CAMPOBASSO
GUMMERSBACH, GERMANY - KAUFHAUS KLE
CASTAGNETI, ASCOLI PICENO
GREECE - LARISSA ZARA SHOP
CECINA, LIVORNO - "VALLESCAIA"
GREECE - AIGALEO
CHIANOCCO, TURIN - "CENTRO ALIMENTARE"
GREECE - LE IN PETRALONA
CIVITAVECCHIA (RM) SHOPPING CENTER
GREECE- LE IN CHALANDRI
CREVOLADOSSOLA (VB) SHOPPING CENTER
GREECE - LE IN RADIO CITY
DESENZANO, BRESCIA - "CENTRO COMMERCIALE LE VELE"
GUMMERSBACH, GERMANY - KAUFHAUS KLE
FERMO, ASCOLI PICENO - "LA FONTANA CAMPIGLIONE"
IZMIR, TURKEY- MEGAPOL PIRINC
FOIANO DELLA CHIANA, AREZZO - "OUTLET"
LIBYA TRIPOLI GOLD MARKET
FORLI' SHOPPING CENTER
LISBON, PORTUGAL - CACEM
GALLARATE, MILAN - "CARREFOUR"
LISBON, PORTUGAL - "PINGO DOCE"
GENOA - UNIEURO / TRONY
MENDRISIO, SWITZERLAND
GIOIA TAURO, REGGIO CALABRIA - "CINQUEFRONDI
POLAND CENTRO COMMERCIALE IN KATOVICE
OPERA "
ROMANIA PARANG - TARGU JIU
GRINZANE CAVOUR (CN) SHOPPING CENTER
ROMANIA HERCULES - SATU MARE
LATIANO, BRINDISI
ROMANIA SILVANIA - ZALAU
LATINA, ROME
ROMANIA CRISUL - ORADEA
LORETO (AN) SHOPPING CENTER
ROMANIA ROMARTA - TARGU JIU
MAGIONE, PERUGIA - UNIEURO / TRONY
ROMANIA ZIRIDAVA - ARAD
TECNO ® - TECNOLOGIA NELL’ ELEVAZIONE
Via F.lli Bandiera, 12 - 20016 Pero (MI ) Tel.02 3390285 Fax 02 3390651 www.tecno-lift.com E-mail: [email protected]
4.2
List of some significant references
ROMANIA SUGAS - SF.GHEORGHE
EDILMEDIOLANUM
ROMANIA VINMARKT COZIA - RAMNICU VALCEA
FAVERO
ROMANIA VINMARKT MODERN - GALATI
FOGLIATA
ROMANIA VINMARKT MAGURA - BISTRITA
FRABBONI
ROMANIA VINMARKT SOMES - CLUJ
GADOLA
ROMANIA EMIL MALL - GALATI
GRASSETTO
ROMANIA MERCUR MALL - PLOIESTI
ISOMAT
UKRAINE DNIPROPETROVS
ITALSTRADE
MANFREDINI
PUBLIC INSTALLATIONS:
PBF
ALER BRESCIA/MILAN/BERGAMO/LODI
ATM
MULTISCREEN CINEMAS:
BREBBIA CITY COUNCIL
CURNO, BERGAMO - UCI
CINISELLO CITY COUNCIL
KOLN, GERMANY
ENEL (NATIONAL ELECTRICITY SUPPLIER)
MILAN - EXCELSIOR
GORGONZOLA CITY COUNCIL
MUGGIO', MILAN
INTERIOR MINISTRY
ROME, TREVI
LECCO CITY COUNCIL
SIEGEN, GERMANY
LOMBARDY REGIONAL
MASLIANICO CITY COUNCIL
MULTINATIONAL COMPANIES:
MASONE CITY COUNCIL
ALCATEL
MILAN CENTRAL POST OFFICE
AKZO NOBEL
MILAN CHAMBER OF COMMERCE
BARILLA
MILAN CITY COUNCIL
BAYER
MILAN CUSTOM OFFICES
BNP - PARIBAS
MILAN COURTE OF JUSTICE
HONEYWELL
MILAN EXHIBITION CENTRE
HULS ITALIA
MILAN UNDERGROUND
IBM
SAN REMO CASINO
IKEA
SESTO SAN GIOVANNI CITY COUNCIL
MC DONALD'S
UNIVERSITY OF MILAN
MERCEDES BENZ
VAREDO CITY COUNCIL
NESTLE'
VERCELLI CITY COUNCIL
NORTON INTERNATIONAL
VERGATE (VA) SCHOOLS
PANASONIC
ANGOLA LUANDA HOSPITAL
PARAMOUNT
PHARMACIA
BUILDING CONTRUCTORS:
SGS THOMSON
ASTALDI
TAMOIL
CARDANI
ZARA ITALY
CASTELLI
CEDEM
HOSPITALS:
CEGA
AMBROSIANA RESIDENTIAL HOME
CILE
BUZZI GENERAL HOSPITAL, MILAN
TECNO ® - TECNOLOGIA NELL’ ELEVAZIONE
Via F.lli Bandiera, 12 - 20016 Pero (MI ) Tel.02 3390285 Fax 02 3390651 www.tecno-lift.com E-mail: [email protected]
4.3
List of some significant references
G. PINI GENERAL HOSPITAL, MILAN
DALMAR IMPIANTI
GENERAL HOSPITAL, PAVIA
EBISCOM
GENERAL HOSPITAL, VERONA
FIDITALIA
SAN GERARDO GENERAL HOSPITAL, MONZA
FRATELLI INGEGNOLI
SAN MARTINO GENERAL HOSPITAL,GENOA
GAMONT
ONCOLOGY INSTITUTE
GIO' STYLE
POLICLINICO HOSPITAL, MILAN
ITALCHIMICI
PRO IUVENTUTE FOUNDATION
ITALIANA PROGETTI
ANGOLA LUANDA HOSPITAL
ITALTRIEST
MEMC
FASHIONS STYLISTS:
MIPHARM
ARMANI BOUTIQUES
MONDADORI INFORMATICA
DAMIANI BOUTIQUES
NOVOTEL
FUSCO BOUTIQUES
OMNITEL
GUCCI BOUTIQUES
SACRA FAMIGLIA INSTITUTE
VALENTINO BOUTIQUES
SAI INSURANCE COMPANY
SAN REMO CASINO'
AND MANY OTHERS:
TECHINT
ALGAN
TELECOM
ATEC XHAVI
TERMOKIMIK
ARCHITECTS ASSOCIATIONS
TOTAC SALOTTI FROSSASCO, TURIN
BENETTON BOUTIQUES, SONDRIO
ZUST AMBROSETTI
BLIXER
BOOK INTERNATIONAL GALLERY, BERGAMO
CARBOTECNO
CIFA PROGETTI
CNR
COIN GROUP
CREDITO ITALIANO BANK
We usually export in these countries:
ANGOLA
ARGENTINA
ARMENIA
AUSTRALIA
BANGLADESH
BULGARIA
CYLON
CZECH REPUBLIC
ENGLAND
FRANCE
GERMANY
GREECE
IRAN
KOSOVO
LATVIA
LIBYA
MEXICO
MOLDOVA
MONGOLIA
POLAND
PORTUGAL
ROMANIA
RUSSIA
SAUDI ARABIA
SPAIN
SRI LANKA
SWITZERLAND
TURKEY
UKRAINA
TECNO ® - TECNOLOGIA NELL’ ELEVAZIONE
Via F.lli Bandiera, 12 - 20016 Pero (MI ) Tel.02 3390285 Fax 02 3390651 www.tecno-lift.com E-mail: [email protected]
5
Company structure
TECNO is a company with 100% Italian-owned
nominal capital, operating from its registered
offices in Pero - Milan. Here it has its Technical
and Commercial Offices and a Production Unit
where cars, sliding and swing doors are built, in
both normal and fire-proof versions, as well as
all those components needing steel machining,
such as cutting, folding and punching.
Other components are produced in external
workshops that have been carefully selected to
ensure that they guarantee max reliability; also
the control boards - designed by TECNO - are
built by a firm specialising in this field and are
equipped with complete pre-wiring including the
shaft lines.
Finally, the Escalators and Travelators, also
developed by the TECNO Technical Office,
are UNI EN 115 certified and produced in a
specialised ISO certified production unit that's
constantly monitored by TECNO Quality Service
technicians.
All products from TECNO (UNI EN ISO 9001:
2000 certified by the IMQ institute) bear the CE
mark.
TECNO's special structure is especially flexible
and so easily "Marketing oriented", i.e. capable
of providing the market with what it wants just in
time and at the right price.
Equally flexible is the Italian sales network,
with a centralised office in Pero, the reference
for all the Agents and Dealers throughout Italy,
guaranteeing total coverage of the market.
The Technical Servicing structure is organised
in the same way, i.e. the central unit in PeroMilan directly manages the after-sales service,
servicing and local repairs, with dealer/technicians
carrying out the work on behalf of TECNO,
guaranteeing the same standards of service
locally throughout Italy.
TECNO's carefully selected Dealer/Technicians
have acquired all the necessary tradition and
technical culture and are all well-established
businesses with at least 20 years effective,
verified presence in the marketplace.
The Tenders and Public Contracts Office is also
located in Pero and from here coordinates all
activities nationwide using the Technical and
Commercial structures.
Finally, the Exports Office in Pero manages and
coordinates the exclusive Distributors and Dealers
in the various countries, again guaranteeing
comprehensive coverage. In fact, TECNO is
present on the following markets: the Far East,
the Middle East, the Mediterranean, Eastern
Europe, the EEC, South America and Australia.
To sum up the above, we can safely say that
TECNO's corporate structure has all those gifts
of DYNAMISM, PRODUCTIVITY, AGGRESSIVITY
and QUALITY that have allowed it to gain some
really spectacular successes in Italy and the
rest of the world.
TECNO ® - TECNOLOGIA NELL’ ELEVAZIONE
Via F.lli Bandiera, 12 - 20016 Pero (MI ) Tel.02 3390285 Fax 02 3390651 www.tecno-lift.com E-mail: [email protected]
6
Managerial organisation
Our role is to work in perfect harmony with
Engineering and Works Management: quickly
identifying problems and finding immediate
solutions ensure compliance with budgets and
time schedules. The TECNO project manager
activates the CCS - Coordination and Control
System – for the various jobs in order to analyse
each decision and to prevent any possible
problems from arising while works are being
carried out. Our team will be set up at the beginning of works on the basis of experience
acquired in designing and installing complex
plants like airports.
An on-site operations manager will direct and
control the assembly teams and co-operate with
other suppliers in accordance with defined
schedules. This begins with a technical briefing
during which information is exchanged in order
to monitor every decision at the moment in
which it is taken into consideration.
This offers an immediate opportunity for
brainstorming to solve problems at the instant
they occur and for organising meetings with
those involved in the specific sectors to discuss
and define all the various details.
TECNO ® - TECNOLOGIA NELL’ ELEVAZIONE
Via F.lli Bandiera, 12 - 20016 Pero (MI ) Tel.02 3390285 Fax 02 3390651 www.tecno-lift.com E-mail: [email protected]
7
Quality control and control of procedures
Financial Resources and Certification
Procedures are an integral part of TECNO's
business and have been developed and
implemented over the years.
TECNO has documented all its procedures in a
special inhouse manual that all operators are
expected to stick to when carrying out their work.
This involves the definition of work methods,
control methods and responsibilities.
It also means that each job is monitored at every
stage with regular checks, at least once every
month.
UNI EN ISO 9001: 2000 certified, TECNO
guarantees product and service reliability with
constant efforts in seeking new, safer
technological solutions and better quality, drawing
on the services of highly qualified component
suppliers, where possible also certified.
TECNO oversees the design of lifts followed by
the appropriate controls, validation and installation
and then provides the necessary after-sales
services (i.e. servicing of lifts, upgrades and
changes in the light of experience and use during
the long life of the lifts).
When developing and managing its activities, TECNO almost always uses its own financial resources,
re-investing a good part of its profits in the business, and only uses Banks for the typical support
activities they offer. The Italian banks used by TECNO are:
†
†
†
†
†
Banca di Roma - Milan - Branch n° 18
Banca Popolare Commercio ed Industria - Milan - Branch n° 29
BCI Banca Intesa
Banca Popolare di Luino e Varese - Rho - Branch n° 27
Banca di Legnano - Cerchiate - Branch n° 707
Bank references are available on request.
TECNO ® - TECNOLOGIA NELL’ ELEVAZIONE
Via F.lli Bandiera, 12 - 20016 Pero (MI ) Tel.02 3390285 Fax 02 3390651 www.tecno-lift.com E-mail: [email protected]
8
Service and Maintenance
TECNO's goal has always been, and always will
be, "maximum customer satisfaction ", confirmed
by its attainment of the UNI EN ISO 9001:2000
certification. The high standard of quality of our
products, plus the efficiency of our technicians
make the TECNO CUSTOMER SERVICE one of
the most efficient customer services in the
industry. TECNO PROGRAMMED SERVICING
guarantees the perfect efficiency of all lifts in
order to reach and maintain a high standard of
safety and comfort. Moreover, our 24 hours-a-day
service, operating 365 days-a-year, guarantees
the customer full availability and assistance for
anyone trapped inside a lift. TECNO SAFE is the
new system that lets those trapped inside a lift
telephone our service centre directly. Hidden
inside the car pushbutton panel is a telephone
dialer, activated by pressing one of the buttons.
This is an effective system for all apartment
blocks, houses and especially buildings which
do not have a porter's office.
Finally, the TECNO SUPERVISION SYSTEM is
a remote control service that Tecno offers for
special situations, such as airports, hospitals
and large office buildings, where there are many
lifts, and the possibility of monitoring them at a
distance in real time allows means one can
intervene immediately. The monitoring system
includes a control panel that immediately indicates the type of problem, thus further cutting
intervention times, as the service team knows
exactly where to look. Finally, in the most evolved
configuration, the Tecno Supervision System
even lets you monitor the traffic in the lifts, producing functioning schemes and other useful
items to optimise lift management that, always
from a distance, can be changed if necessary,
proposing special functioning schemes. For
instance, in an office block with a bank of
quadruplex lifts, it can be arranged so that all
lifts, on reaching the last floor, automatically
return to the ground floor at the start of each
shift, ready to take more people to their offices,
while during normal hours the lifts can be programmed to wait at various floors throughout the
building when not in use.
TECNO ® - TECNOLOGIA NELL’ ELEVAZIONE
Via F.lli Bandiera, 12 - 20016 Pero (MI ) Tel.02 3390285 Fax 02 3390651 www.tecno-lift.com E-mail: [email protected]