Your Reliable Partner in Italy
Transcript
Your Reliable Partner in Italy
Your Reliable Partner in Italy Certified Services for Liners & Tramp Ships Ancona Arbatax Augusta Bari Brindisi Cagliari Fiumicino Gela Genova La Spezia Livorno Milazzo Napoli Oristano Palermo Porto Torres Porto Vesme Ravenna Savona Sarroch Siracusa Taranto Trieste Venezia All Over Italy Established in June 1993, Star Sardinia is a Shipping Agency based in Sarroch, Cagliari (Italy), certified with CISQ / RINA ISO 9001:2008 for liners and tramp ships, serving shipping operators (owners, masters, brokers, charters, receivers) in the fields of oil / gas / chemicals, container ships, yachts, cruise ships, and navy ships, with the support of qualified partners and sub agencies. Member of ISO 9001:2008 CERTIFIED SERVICES ISO 9001:2008 TANKERS CHEMICAL SHIPS Crude oil and clean products are handled daily, giving updated information to the Harbor Master in order to obtain the best assistance and to have a real picture of all the requested arrangements before entering the port. Particular attention is given to this sector. Safety procedures need to be followed strictly in order to satisfy the diverse port authority necessities and to obtain loading and discharging permission in due time without delays. Updated landing instructions are given to the Harbor Master concerning each call, for his guidance and confirmation. CRUISE SHIPS YACHTS Adhering to vessel schedule, all formalities are prepared in due time with Emigration, the Harbor Master, and Health Authorities as well as excursion and tour arrangements for a smooth port stay. The island of Sardinia is becoming one of the most requested destinations due to its uncontaminated environment and beautiful sights. Major yachting companies have already had the pleasure of discovering our marvelous island, thanks to the support of our professional services. Annually increasing tourism has given us the opportunity to become highly specialized in yachting needs. IQNet and its partner CISQ/RINA hereby certify that the organisation STAR SARDINIA S.R.L. VIA SARDEGNA, 16 09018 SARROCH (CA) ITALIA in the following operative units VIA SARDEGNA, 16 09018 SARROCH (CA) ITALIA for the following field of activities PROVISION OF SHIPPING AGENCY SERVICES FOR LINERS AND TRAMP SHIPS has implemented and maintains a Quality Management System which fulfills the requirements of the following standard ISO 9001:2008 Registration Number: First Issue : CERTIFICATO N. IT-11376 Current Issue : 1999-12-29 2010-06-23 2689/99/S CERTIFICATE No. SI CERTIFICA CHE IL SISTEMA DI GESTIONE PER LA QUALITÀ DI Per informazioni sulla validità del certificato, visitare il sito www.rina.org IT IS HEREBY CERTIFIED THAT THE QUALITY MANAGEMENT SYSTEM OF STAR SARDINIA S.R.L. For information concerning validity of the certificate, you can visit the site www.rina.org VIA SARDEGNA, 16 09018 SARROCH (CA) ITALIA NELLE SEGUENTI UNITÀ OPERATIVE / IN THE FOLLOWING OPERATIONAL UNITS VIA SARDEGNA, 16 09018 SARROCH (CA) ITALIA È CONFORME ALLA NORMA / IS IN COMPLIANCE WITH THE STANDARD ISO 9001:2008 PER I SEGUENTI CAMPI DI ATTIVITÀ / FOR THE FOLLOWING FIELD(S) OF ACTIVITIES EA:31A EROGAZIONE DEL SERVIZIO DI AGENZIA MARITTIMA PER NAVI DI LINEA E VOLANDIERE Riferirsi al Manuale della Qualità per i dettagli delle esclusioni ai requisiti della norma PROVISION OF SHIPPING AGENCY SERVICES FOR LINERS AND TRAMP SHIPS Reference is to be made to the Quality Manual for details regarding the exemptions from the requirements of the standard La validità del presente certificato è subordinata a sorveglianza periodica annuale / semestrale ed al riesame completo del sistema di gestione con periodicità triennale The validity of this certificate is dependent on an annual / six monthly audit and on a complete review, every three years, of the management system L'uso e la validità del presente certificato sono soggetti al rispetto del documento RINA: Regolamento per la Certificazione di Sistemi di Gestione per la Qualità The use and validity of this certificate are subject to compliance with the RINA document : Rules for the certification of Quality Management Systems Prima emissione First Issue 29.12.1999 Emissione corrente Current Issue 23.06.2010 Data scadenza Expiry Date 29.12.2011 Dott. Roberto Cavanna (Direttore della Divisione Certificazione) CISQ è la Federazione Italiana di Organismi di Certificazione dei sistemi di gestione aziendale RINA Services S.p.A. Via Corsica 12 - 16128 Genova Italy CISQ is the Italian Federation of management system Certification Bodies SGQ N° 002A - SGA N° 002D PRD N° 002B - PRS N° 066C SCR N° 003F - SSI N° 001G Membro degli Accordi di Mutuo Riconoscimento EA e IAF Signatory of EA and IAF Mutual Recognition Agreements FACILITIES WE OFFER * Complete agency services for liners, tramp ships, ship owners and charterers * Transit and consulate visae * Tankers / Gas / Chemical and container carrier agent * Assistance to crew and passengers * Cruise / Yacht Agents * Bunker Agents * Military Navy assistance * Husbandry attendance * Clearance and forwarding for custom brokers GAS - LPG CARRIERS NAVY SHIPS Our head office as well as our partners are well aware of the gas carrier necessities, having worked in this field for over 15 years. We manage several calls per month and landing procedures are frequently updated. Many gas and LPG owners and charters are taking advantage of our specialized services. For many years we have been utilized by the Navies of England, Germany, France, Greece, the Netherlands, Norway, and Sweden, who have highly appreciated our professionalism. Services offered include bunkering, black and grey water collection, lubricants, spare provisions delivery, crew change, repairs, car rentals and excursions, etc. The Management Mr. Marco Argiolas, who has been working in this field for more than 30 years, has been leading Star Sardinia since its foundation. From the company’s Head Office in Sarroch, he is in constant touch with a selected group of partners and sub-agencies, and supervises the operation department’s tasks, which are strictly regulated through the Quality Control system since the year 1999. Star Sardinia is a financially stable company in continuous growth, with a fully paid-up share capital of € 100,000. CONTAINER SHIPS BULK CARGOES GENERAL CARGOES We are focused on organization and save you time by handling complex data to finalize arrival and departure necessities in order to guarantee perfect timing for all services. We also manage booking and custom formalities for you. All arrival and sailing formalities for discharging and loading operations are well served. Adhering to all required port regulations, as well as cargo survey and other arrangements, we satisfy both shippers' and receivers' needs. The full chain of transportation, custom cargo formalities, crane handling, loading/discharging operations, is fully organized to guarantee the maximum performance of this service. We Offer 360 Degrees of Assistance High Quality at Competitive Rates LEGAL SERVICES Maritime Lawyers, Surveyors, and Cargo Inspectors, ready for any technical assistance Our professionally skilled personnel is always ready for any necessity that may arise. In order to maintain the high degree of quality expected of our services, proper training is periodically scheduled to address the latest innovations in the fields of safety, privacy concerns, and cost effective delivery. It is our primary aim to guarantee our clients optimised results in relation to the allowed budget. Our best efforts are thus directed toward minimizing costs while keeping a steady quality level. We are able to satisfy this condition thanks to our deep knowledge of the local business environment, and given the long-term relationships established with our foreign partners. CERTIFICATES SECURITY Coordination to renew ship's certificates Arrangements for local Security Operations REPAIRS SPARES Specialized Workshops, and relative Customs Formalities Custom Formalities for Landing, Handling, Truck Cranages, Boat-shore transportation HANDLING CREW Custom Formalities for Loading and Discharging Transit VISAs, Transportation, Medical attention, Tickets The geographical context in which we operate gives us the opportunity to serve one of the biggest rafineries on the Mediterranean Sea as well as luxury tourism, in addition to the everyday port activities. The experience we have gained helps us to solve, in a short time, otherwise difficult or delicate problems. FORMALITIES Harbour Master Formalities, Emigration,Customs,Health Yachting Services - Berthing arrangements - Bunker arrangements (national gas or tax-free) by truck or via Bunker Station - Luxury cars, Buses for guest transfers - Shopping assistance - Delivery of cash in any currency - Excursions with an interpreter onboard - Parties and events in restaurants - Horseback tours and Golf clubs - High quality wines and fresh rations - Daily fresh flowers in bulk or in assorted compositions - Air conditioning and electrical repairs - Plumbing and hydraulic technicians - Crew assistance for joiners or disembarking crew - Visa arrangements - Airport, luggage assistance - Arrival and departure procedures with the Port Authorities for Emigration, Harbor Masters, Customs etc. - Customs formalities for spares - Hotel accomodations - Cleaners - Divers ...and everything else you may need. VINCENZO FILECCIA Our company was one of the first in South Sardinia to pursue the Yachting sector, believing in its growth possibilities, and has worked to sucessfully develop and manage all of its aspects since 1993. We are part of the Worldwide Yachting Network, which covers the main Italian and Mediterranean ports, and we continue to dedicate our resources toward this market. Our long experience on the Agency matters enables us to satisfy and assist your needs for: Yachting Service Points Porto Torres Porto Cervo Olbia Arbatax Oristano Carloforte Sant’Antioco Via Sardegna, 16 09018 Sarroch (Cagliari) Online: http://www.starsardinia.it Phone: Fax: Telex: +39 070.90.60.80 +39 070.90.60.82 051.94.07.83.76 sard g Mobile phones: +39 348.132.58.82 +39 348.132.58.83 +39 348.132.58.84 +39 348.132.58.85 E-mails: General: Operation dept.: [email protected] [email protected] [email protected] Accounting dept.: [email protected]