cv ceva david.pub - Associazione Italiana Sommelier
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cv ceva david.pub - Associazione Italiana Sommelier
Bartender Sommelier / Settore Alberghiero 9 years' experience Qualità Davide Ceva Current Address Via John Fitzgerald Kennedy 26 20097, Milano Cell: 328/6751238 Cell: 340/9582932 E-mail: [email protected] Excellent a$tude shown in rela&ons with the public and teamwork. especially for organizing and assessing improvements in customer services .Excellent ability to work in stressful situa&ons, aimed at problem solving. Past experience in organizing events for individuals, businesses, fashion and entertainment. Able to deal with the most discerning palates to achieve the expected result. A successful career is formed by hard &mes, when there is a need to use all your skills and keep up the morale to maintain the high-quality of your service, and &mes when you can reap the rewards of hard work when sa&sfying your clientele. To overcome even the most challenging tests you must be working with a good team, become well-trained and pursue common goals without losing sight of the business needs. A good manager must be able to make decisions, Communicate with both colleagues and clients, , have a great team spirit and never lose confidence in their abili&es and in those who work with him Mo&vatend mo&vate, manage "drive those in need of assistance, " and give a new boost to the team. - Knowledge of the various techniques of customer reception. - Knowledge of sales techniques. - Experienced & skilled Manager with expertise in Hotel Management, Food & Beverage operations, Supply Management, Sales and Marketing , Public relations, P&L Management, Training, Human Resource Team Building ● Customer Service/Guest Relations ● Purchasing/Inventory Management ● Cost Containment RELEVANT EXPERIENCE Bar Manager / Resort Scoglio della Galea event e spa 4* Term : Giugno 2013 / O8obre 2015 Capacity ,Aims: Management of the Central Pool Bar (150 seats to sit with a full capacity of 700 guests), including coordina&on of all the staff and the coordina&on of all the staff: Bartender 2, 5 commis room. Supervision of corporate standards of produc&on and service for applica&on to all employees, according to the guidelines provided by the management. Customer management, sales events and special promo&ons. Supervising the work of suppliers Food & Beverage for the part rela&ng to the Bar. Responsible, in accordance with the instruc&ons received, of welcoming, suppor&ng and providing the standard required service to the customers, with style and efficiency. Based on the sales forecasts received by the Directorate, propose the budget crea&vely repar&.Garan&re in personnel management, work schedules, internal mobility and coverage of shiCs in the various departments. Correctly apply the opera&onal and administra&ve procedures rela&ng to the areas assigned. Verifica&on and management of the service of the room, carefully checking the performance so that it is impeccable, courteous, efficient and responsive. Propose to the management the need of replacing ... , assess the current need for proper equipment, as well as making sugges&ons for the introduc&on of new methods and technologies in order to improve the service. Receive complaints from customers, content analysis, informa&on on the direc&on, proposing what ac&on to take. Guarantor of a constant and proper rela&onship between its staff and customers. Very posi&ve. High spirit. This path allowed me to gain 3 important years of experience. 2° Bartender / Vi"ula Bar (Budapest Ungheria) Term : Dicembre 2012 / Febbraio 2013 Capacity ,Aims: Klub Viula for cool music in alterna&ve Budapest ,a bar, pub and all night club .According to Barman, carrying out of the du&es of the Head Barman in his/her absence, service in the room cafe, prepara&on Cocktails, prepara&on variegated Drink. A cafe of averages dimensions but with a good turn of foreign business and in the evenings organized kinds the weekend. The Owners are good people with which I have always had an open dialogue and a good agreement... Very posi&ve budget. Excellent the feeling. Run matured experience with English, new techniques, new services, new Drink RELEVANT EXPERIENCE Barman and Sommelier / Augus(ner am Stadtplatz Burghausen, Germania Ristorante pub Term : Maggio 2012 / Se8embre 2012 Capacity ,Aims: Barman of the cafe and Sommelier for the restaurant I have studied and realized the paper wines of the place, realiza&on banque&ng marriages, hand drinks. The Italian Ownership has given me the maximum availability and the necessary dialogue to Study of commune accord a formula&on of the place and to try to s&mulate the volume of business. Help Sommelier, and Can(niere Wine / Restaurant italien La Roman(ca Paris Term : Dicembre 2011 / Marzo 2012 Capacity ,Aims: I help Sommelier in the room, in collabora&on with the maître Sommelier for the management of the wines, wine cellar, service to the table.I Dealt me with the management and cataloguing of the wines in the wine cellar around 1500.High Volume Audience. Call happened by the holder aCer from the sec&on Calabria of the of (Italian Associa&on Sommelier) which makes part they wanted to make me make a season to the foreign countries to widen my baggage technical very posi&ve Budget, a new experience on the management of a foreign but Italian restaurant in the ownership, difficult the forma&ve run in the room different because of the language and of the new clientele, but sa&sfied to have matured a good experience in the service. Sommelier, and Can(niere Wine / Capo Va(cano Resort ACCOR (MGALLERY) SEZIONE LUXURY HOTEL & Thalasso SPA Term : Maggio 2011 / Se8embre 2011 Capacity ,Aims: According to Barman, first accoun&ng of the Lobbybar, responsible for running all aspects of the cafe focusing on cleanliness, proper stocking, set-up, inventory procedures and excep&onal customer service the personnel's training, realiza&on menù, organiza&on and management you contact with the Maître and the Chef of kitchen, service, responsible paper wines and I unload loaded beverage, contract to determined &me. Good dialogue with the excellent administrator the rela&onship with the Direc&on, good feeling with the whole personnel, in the summer season the top of the job all the necessary means to the service. Extremely posi&ve, a beau&ful experience inside this 4 stars. The Custumers Sa&sfac&on speak clear, the management of the cafe has always been to the height of the expecta&ons of a clientele of tall . OTHER EXPERIENCE RESPONSABILE BAR SERALE & EVENTI HOTEL 501 4**** VIBO VALENTIA (VV) O8obre 2010 – Marzo 2011 (5 mesi) BARMAN E SERVIZIO SOMMELIER TENUTA STATTI 4**** LAMEZIA TERME Maggio 2010 – Se8embre 2011 (5 mesi) BARMAN Coffee' S Bellini CATANIA Novembre 2009 – Marzo 2010 (5 mesi) Demi-chef di sala e bar LIDO ARCOBALENO CATANIA Maggio 2009 – Se8embre 2009 (5 mesi) ACADEMIC FORMATION 2014-2014 Forma(on near structures small luxury hotel of the world 5* small luxury hotel Food & Beverage Training :40hours 2013-2013 Hotel Management Food & Beverage Aibes Course by Giorgio Fadda Basic Food Cer&ficate Communica&ons e Marke&ng Food & Beverage Area Gesta&onal Area Risorse Umane :2days 2012-2012 Formazione Maestri del Caffè Aicaf Centro Formazione Ospitalità ,courses of specializa&on in caffe8eria milk art in :3 day 2011-2011 Hotel Management (ACCOR) Accor Accademy ACADEMIC FORMATION 2010-to today A.I.B.E.S. - ASS. ITALIANA BARMAN E SOSTENITORI A.I.B.E.S. Professional course AIBES Specializzazione: BARMAN I level 1, level 2 advanced 2009-to today A.M.I.R.A. – ASS. Maîtres Italiani Ristoran( ed Alberghi A.M.I.R.A. Food & Beverage Training Course professional Maîtres specializa&on : Maîtres 2008-to today (A.I.S.) Associazione italiana Sommelier A.I.S. SOMMELIER A.The.S.Specializa&on: SOMMELIER specifies forma&on strategic able to build one "culture of the wine" levels 3 all old ones 2006 Formazione Scolas(ca Industriale Perito Informa(co e delle telecomunicazioni He/she graduates Computer Expert Superior and of the telecommunica&ons Vote 79/100 PROJECTS IT IS COMPETENCES Share Vinitaly 2015 near Stand Calabria as Sommelier and chairman Raced Advanced barkeeper - the bases of his/her own job, milk art, coffee cocktails, from as to make the irish coffee up to as to make the frappuccino and the whole world of the caffe8eria to the American. BACARDI Mar&ni CLUB -2015 Diageos World Class - 2013/2015 CAMPARIBARMAN ACCADEMY Bols Around the World 2013/2015 . Specializzazioni: La8e Art Course, Express & Coffee Course, Cafe Manager Course, Flairtending & American Styles Basic Course, Work (Micros-Fidelio) Course, Staff & Organiza&on Course (CIPAS), Food & Beverage Management Course (CIPAS), Master Havana Club, Molecular cafe and Sferificazione (Aibes) AIBES Corso Forma&on Formatori, AIBES FACTORY Course new was of drink 2013 Master Whisky (Ramazzo$), Tikis Cocktails Mixologist Course (Daniel of the Pola) AIS Course, Master Mar&ni Cocktail, Patent of Taster of Wine (AIS) Patent taster cheeses (Onaf Micros-Fidelio Course, Master in Houman Resources & Team Building, Master . Seminar of specializa&on on the grappa of the academy of the Grappa and the Brandies. Super Cafe (Milan) New Lab MIXOLOGY was Workshop Luca cinalli - Marian Beke - Summit Horeca 24 Hours Raced sanitary HACCP Workshop AIBES The Jerry Thomas Project (Rome) Corso Upda&ng Encyclopedia of Cocktails Amsterdam Upda&ng Wine Bordeaux France Paris Ability and personal competences and report them Management and organiza&on of the working circle, from the opera&onal aspect to that of food & beverage management, experience in structures extra luxury and in environments with clientele of high-level. This has allowed me to implement and to put technical of job and management introduced in the progress of professional Forma&on frequented into prac&ce and learned during the experiences in Italy and to the foreign countries. Good knowledge of the job on bench cafe of classical (american cafe, cafe of hotel, caffe8eria) formula&on and work-sta&on (disk cafe, lounge) and taken care of dis&nc&on among the two different typologies, as well as absolute adroitness in Elegance, style and quality, factors indiscriminately always present. Ability of job in situa&ons of stress, developed since the period scholas&c and well matured in the working context. Desire of growth both from the professional point of view and from that of the personal culture. Languages Inglese: Livello orale: Corrente, Livello scritto: Corrente Tedesco: Livello orale: Di base, Livello scritto: Di base Italiano: Livello orale: Madre lingua, Livello scritto: Madre lingua Informatica SoFware Utilizzo del sistema operativo/gestionale per la ristorazione Micros. Utilizzo del sistema operativo/gestionale per la ristorazione Waiter Pos – Palm Teq. Sistema operativo Mac OS X. Sistema operativo Microsoft Windows. Pacchetto Microsoft Office (Word, Excel, Power Point, Outlook).Linguaggi Recognitions classificato al “Concorso Nazionale AIBES – categoria Pre dinner 2013 Concorso Maitre dell’ anno 2012 2° classificato Cucina Spettacolo Giuria Tecnica concorso Tropea Blues Festival Drink 2013 Concorso Aibes 2015 3° Classificato Autorizzo il tra8amento dei da& personali contenu& nel mio curriculum vitae in base art. 13 del D. Lgs. 196/2003