CORPORATE PRESENTATION - E

GLOBAL DOCUMENT SOLUTION PROVIDER
EASY FAST COMPETENCE
CORPORATE
PRESENTATION
Easy
Fast
Competence
INDEX
INTRODUCTION
PAG 3
HISTORY
PAG 4
NUMBERS
PAG 5
WHO WE ARE
PAG 6
MISSION
PAG 7
STRATEGY
PAG 8
CDA / MANAGER
PAG 9
VALUE PROPOSITION
PAG 12
SOLUTION / PRODUCTS
PAG 14
GROUP
PAG 16
COMMERCIAL PARTNER
PAG 22
FACILITIES
PAG 23
version 2.1 2015
INTRODUCTION
MAURO RICCI
CEO E-SERVIZI S.P.A.
Companies are required to constantly improve their performance, sometimes with an impact
on their profit. Globalization means getting quickly adapted to this transformation, which
results in a crack between winners and loosers. Companies should start to consider the crisis
as an opportunity, improving and adapting their strategies.
Our hardware and software platforms are not the solution, but if they‘re strategically integrated
and utilized, they can become a tool for improving efficiency and productiviy, open new markets
and serving new customers.
CORPORATE PRESENTATION
3
HISTORY
NOTA BENE SRL IS
FOUNDED IN ROME,
STRICTLY
CONNECTED WITH
BRAND XEROX
KONICA MINOLTA
ACQUIRES
COPYITALIA
BUYS THE
MAJORITY OF
AMG SYSTEM SRL
E-SERVIZI BECOMES
A SPA AND ACQUIRES
NOTA BENE
E-SERVIZI IS
FOUNDED
E-SERVIZI GETS TO
MILAN BUYING STAKES
OF INNOVATION SRL
CAPITAL INCREASE TO 1,4 MLN EURO AND
BUYS STAKES OF DYNAGO SOLUTIONS
BUYS THE MAJORITY
OF LOGATEK
MARKETING & COMMUNICATION BECOME
STRATEGIC ASSETS
2015
2014
XEROX PLATINUM
PARTNER
PROJECT CRM
PROJECT CUSTOMER
CENTER COMPANY
ALLIANCE PROGRAM
4
PROJECT GO TO
MARKET
PROJECT IT
BUSINESS PARTNER
CORPORATE PRESENTATION
NUMBERS
95
EMPLOYEES AND CONSULTANTS, WITH 50
MORE PEOPLE EMPLOYED IN SPIN-OFFS
700
TONS OF PAPER
MOVED EVERY YEAR
460
DEMONSTRATIONS ORGANIZED EVERY YEAR
AT ROME AND MILAN DEMO CENTERS
6.500
PRINTERS
INSTALLED
10.000
ORDERS MANAGED /
EVERY YEAR
13.200
ALL
CUSTOMERS
CORPORATE PRESENTATION
5
WHO WE ARE
E-Servizi SpA, Global Document Solutions Provider, was born in the 1991 in Rome with the
name Nota Bene Srl. Today is one of the main Italian and European partner of Xerox, as
well as member of the Xerox Platinum Partner network.
Specialized in Office and Graphic Arts printing equipment, technical support on hardware
and software and training about products, with pluriannual investments in acquisitions and
partecipations in the office automation and document management context, E-Servizi SpA is
confirmed ad a true Global Solution Provider, enable to face all the document solutions needs.
Specialized in the treatment of the document in all its forms, E-Servizi SpA is one of the leading
organizations in the market of innovation and advanced technology.
The mission of the Company, specialized in the implementation of Document Management
solutions, is to establish solid partnerships with its customers to “help them to find the
best way to work”. The goal is to reach the leadership in communication technologies, in
products and document services, which improve work processes by increasing their business
results, including a great attention to the balance between individuals, society and the
environment.
One of the main secrets of success of E-Servizi SpA lies in the efforts in the training of its
employees, in the Development and Research of new applications and products. This is due to
significant annual investments amounting to 5% of the turnover.
At the base of good results, there are a continuous innovation, a dynamic development model,
and a positioning of the Company from SW and HW technology provider to “Global Document
Solution Provider”.
The organization of E-Servizi SpA provides an adequate response to all processes of
Document Management by both insourcing and outsourcing the processes that impact
productivity and operational efficiency within the organizations.
The goal of E-Servizi SpA is to work closely to the customer in a collaborative way, in order to identify
precisely the needs. So that, it can offer complete solutions increasing our customers’ business.
6
CORPORATE PRESENTATION
MISSION
BUSINESS DEVELOPMENT, SUSTAINABILITY, SERVICES
WE WORK TOGETHER WITH CUSTOMERS MANAGING THEIR INFORMATION ASSETS
WE SUPPORT THE CUSTOMER ALONG HIS DAILY BUSINESS
WE GUARANTEE SAVINGS BY REDUCING AND MONITORING COSTS OF IT INFRASTRUCTURES
WE GUARANTEE THE SAFETY OF SENSIBLE DATA
WE RUN A SUSTAINABLE AND ENVIRONMENTALLY-FRIENDLY BUSINESS MODEL
WE INTEGRATE DOCUMENT MANAGEMENT AND VALUE-ADDED SERVICES
CORPORATE PRESENTATION
7
STRATEGY
ORGANIC GROWTH AND BUSINESS MERGE
TARGETED ACQUISITIONS AND STRATEGIC PARTICIPATIONS IN MULTIBRAND RESELLERS
ACROSS THE ITALIAN INDUSTRY
ACQUISITION, OPTIMIZATION AND VALORIZATION OF LARGE INSTALLED BASES
CONTINUOUS INVESTMENTS IN ICT INFRASTRUCTURES IN ORDER TO SUPPORT BUSINESS
VALUE ADDED STRATEGIC PARTNESHIP IN COMPLEMENTARY BUSINESS
CUSTOMER CENTRIC COMPANY IMPLEMENTATION
8
CORPORATE PRESENTATION
CDA
MANAGEMENT TEAM
MAURO RICCI
CEO
“Today companies are required to continuously improve performance,
sometimes sacrificing their profits. Globalization requires a
continuous adaptation, resulting in a increasingly split between
winners and losers. Companies should therefore begin to look at the
crisis as an opportunity, improving or adapting their strategies.”
MASSIMILIANO FASTELLI
MANAGING DIRECTOR
“The new organization will allow us to follow all markets with the
appropriate skills and structure and with the right commitment,
allowing us to take quickly the appropriate decisions thanks to the
“flat” organization chart in a dynamic market.”
FRANCESCO CELLAMARE
MANAGING DIRECTOR
“We do not do it because we practiced not to say I, but simply because
we do not think in terms of I, but of us, in the view of the team. That’s
what creates trust and makes possible to work for processing our
marketing strategies and offer the best solutions.”
LUCIANO PASQUALI
MANAGING
“We will do everything to return the trust of our customers. Our
Mission is to provide technical service in the best and competitive
way, thanks to continuous evolution.”
CORPORATE PRESENTATION
9
MANAGER
SALES MANAGEMENT TEAM
MAURO RICCI
PRESIDENT OF BOARD OF DIRECTORS
“Today companies are required to continuously improve performance,
sometimes sacrificing their profits. Globalization requires a
continuous adaptation, resulting in a increasingly split between
winners and losers. Companies should therefore begin to look at the
crisis as an opportunity, improving or adapting their strategies.”
MASSIMILIANO FASTELLI
DELEGATE DIRECTOR
“Data from e-commerce show a very positive trend with forecast
growth of 20% year on year. Gaining a significant segment of the
retail market, thanks to a wider use of Internet among consumers
and companies. For this reasons, E-Services could not miss in this
business.”
FRANCESCO CELLAMARE
DELEGATE DIRECTOR
“We do not do it because we practiced not to say I, but simply because
we do not think in terms of I, but of us, in the view of the team. That’s
what creates trust and makes possible to work for processing our
marketing strategies and offer the best solutions.”
LUCIANO PASQUALI
DIRECTOR
“We will do everything to return the trust of our customers. Our
Mission is to provide technical service in the best and competitive
way, thanks to continuous evolution.”
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CORPORATE PRESENTATION
MANAGER
SALES MANAGEMENT TEAM
FRANCESCO MASCOLO
SALES MANAGER / BU LARGE ACCOUNT
“We always offer state-of the-art solutions for every needs.
We‘re convinced that inside a product or a service, no matter if it‘s
production printing or wide format, Quality is not just a technical
issue but the practical advantage for our customer”
ETTORE SANGERMANO
SALES MANAGER / BU ISO E ICT
“We conceive partnership as a key issue. Our experience in IT and
printing software platforms allow us to offer consulting and integration
across multiproduct and multibrand environments”
DOMENICO BIANCHI
SALES MANAGER / BU SMALL-MEDIUM BUSINESS
“We‘ve worked out a Customer-centric business model. Our care
for the customer and the environment allow us to offer solutions and
consumables for every office needs, while reducing management
costs”
CORPORATE PRESENTATION
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VALUE PROPOSITION
ONGOING SELLING CYCLE
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E-SERVIZI SPA
Contact
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Thanks to a consultant approach, specialized in processes management, business organization
and highly qualified staff, all the activities, from the preventive analysis to the following
implementation of the projects, aim firstly to generate, for the customers or for the partner,
competitive advantages, the reduction of costs and a surprise effect on the competitors,
understanding the signs of change in the market, in order to identify and meet in advance the
target customers’ needs.
The study: Analytical, Strategic and Operative is regarded as an essential element from which
it is possible to develop strategies that are able to solve the existing problems, maximizing the
return on investment and reducing costs up to 30%.
Thanks to its know-how, E-Servizi represents an added value to the client and partners
organizations in a dynamic and in continuous changing market.
*
* averaged value of the implemented projects by E-Servizi S.p.A.
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CORPORATE PRESENTATION
VALUE PROPOSITION
E-CLOUD
SEE THE INFORMATIVE VIDEO ON: WWW.ESERVIZI.IT/VIDEO-ECLOUD
In the digital innovation era, the amount of available data multiplies more and more: mobile
devices, social platforms, sensors (including biometrics) produce a huge amount of data that
can be transformed into knowledge and, therefore, in business decisions. In addiction to these
data, there is company’s information: market analysis, feasibility studies, the launch of new
products/services, etc.
A key factor is often the proper management of the lifecycle of all these data, structured
and unstructured: to have the right information at the right moment could be a competitive
advantage and it could create value.
E-Cloud is a SaaS solution of E-Servizi SpA and a powerful tool of document storage and
management. It is based on the Big Data technology, which is a secure corporate repository, also
in a mobile form. It is based also on a tool for the aggregation of heterogeneous data, including
non-structured, through free-text searches on the indexed content, in order to perform analysis
and to cross data for an optimal and efficient governance of the corporate information assets.
CORPORATE PRESENTATION
13
SOLUTIONS
ECLOUD
Document management system based on big Data technology to
handle large volumes of data.
WWW.ESERVIZI.IT/ECLOUD
WSCPRINTER
System for the management of the press center, Ecommerce web store
and content management.
WWW.ESERVIZI.IT/WSC-PRINTER
E-MPS
MPS Monitor remote monitoring system and Integrated Management
of Data Information about Printing devices (printers and multifunction).
WWW.ESERVIZI.IT/E-MPS
E-CMS
Content Management System to manage the content of a web site. The
main goal is to simplify the management
WWW.ESERVIZI.IT/E-CMS
CROSSMEDIA
The platform offers a complete service : from the creation of material
as personalized e-mail , web pages and printing products.
WWW.ESERVIZI.IT/CROSSMEDIA
CRM
A simple and immediate software used for the management of leads
and the acquisition of new clients.
WWW.ESERVIZI.IT/CRM
CONNECTKEY
The Connectkey controller enables advanced solutions for management
of complex workflows.
WWW.ESERVIZI.IT/CONNECTKEY
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CORPORATE PRESENTATION
PRODUCTS
PRINTERS / WHITE DIGITAL
The wide range of office printing systems ensures a proper solution for
every need.
WWW.ESERVIZI.IT/STAMPANTI
MULTIFUNCTION PRINTING
Multifunction printers offer flexibility and advanced features for copy,
print, scan and fax.
WWW.ESERVIZI.IT/STAMPANTI-MULTIFUNZIONE
SOLID-INK PRINTING
Solid ink is the result of an innovative and renowned color printing
technology, that is offered only by Xerox.
WWW.ESERVIZI.IT/STAMPANTI-SOLID-INK
PRODUTION PRINTING
black/white and color printers, they ensure productivity, reliability and
quality with a rapid return on investment.
WWW.ESERVIZI.IT/STAMPANTI-PRODUCTION
WIDE FORMAT PRINTING
Advanced solutions for special applications of wide format, they
provide the right balance between investment and profitability.
WWW.ESERVIZI.IT/STAMPANTI-WIDE-FORMAT
FINISHING
Advanced technologies for finishing and document treatment, solutions
to achieve more work at lower costs and in shorter times.
WWW.ESERVIZI.IT/FINITURA
CONSUMABLES
Your business needs of consumables and office supplies such as
paper, toner cartridges and other printing supplies.
WWW.ESERVIZI.IT/CONSUMABILI
CORPORATE PRESENTATION
15
GROUP
E-SERVIZI S.P.A
E-Servizi SpA is Xerox partner and one of the main Italian resellers of printing and document
management technology and service. E-Servizi has a long-term experience in office and
graphic arts printing equipment, as well as technical support and training.
E-Servizi SpA has ISO 9001:2008 certification by Bureau Veritas Italia SpA, for the supply and
rental of office equipment and consumables.
CUSTOMERS
2000 + FAO, American Express, Salini, Provincia di Firenze, Alma Viva, Ministero Difesa, ANAS,
Supermercati Emme+, SIS, Vitrociset, Banca D’Italia, Fondazione Empam, Consiglio Regionale
del Lazio, Alenia, ATAC, Bulgari.
FIND MORE INFORMATION ON-LINE AND
ON THE NEW E-COMMERCE WEBSITE
shop.eservizi.it
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www.eservizi.it
CORPORATE PRESENTATION
GROUP
IT BUSINESS PARTNER
Thanks to a long experience in the sector and significant investments in systems and resources,
E-Servizi S.p.A. opens the channel of structured partnerships with IT companies, with the
purpose of a strong and widespread expansion. These companies manage critical information
of their customers and they are defined Business Partner IT. This is an additional strategic
channel and it aims to increase the aggregate sales of hardware and solutions for the prospect
customers.
The Business Partners program is developed to provide marketing and sales, training and
service support to partners. As consequence, it aims to expand their business and to
increase their profits in a highly competitive market, where growth is reached not only
by the possibility of purchase at favorable conditions, but also by the opportunity to change
vision and strategy.
E-Servizi SpA intends to share with its Partners these elements, which are the beginning of a
transformation process that we have already faced and we are still facing every day.
CORPORATE PRESENTATION
17
GROUP
AMG SYSTEM SRL
Founded in 1987 as Assitec srl, AMG System is focused on selling mechanical, electronic, digital
and repro machinery. Today the company is specialized in selling and servicing Ricoh solutions,
as well as providing technical support. AMG System is certified ISO 9001:2008.
CUSTOMERS
Consiglio Nazionale delle Ricerche, Università degli Studi di Roma, Ministero di Grazia e Giustizia,
Prefettura di Roma, Ministero dei Trasporti, Comune di Roma, Northrop Grumman Italia SpA,
Ambasciata Australiana, Ambasciata Cinese, Ambasciata Tailandese, Televisione Tedesca,
Mitsukoshi SpA., Acqua Pia Antica Marcia, Gruppo Caltagirone.
MISSION
Being a leading player among small and medium companies, as well as large
enterpises, with software and hardware analysis, in order to bring value to
office and production printing environments.
SERVICES
•Pre and post-sales analysis and support
•TeamViewer platform for remote control and web-based technical support
•Delivery, installation and configuration of platforms
•Training of operators
•Technical support contracts
•On-demand services to face the last-minute requirements, including short
and long-run printing and finishing services
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CORPORATE PRESENTATION
GROUP
LOGATEK SRL
Logatek srl is focused on sales and technical support of office machinery, accessories, copers,
multifunction printers and PC. The main brands are Konica-Minolta, Canon, Ricoh, HP, IBM,
Epson and other leading brands. Logatek offers its customers a wide range of innovative and
reliable products. It has the ISO 9001:2008 Certification for the sale of office printers, spare
parts and accessories
CUSTOMERS
Camera di Commercio di Roma, Cementir, Istituto Nazionale di Geofisica, Stato Maggiore Della Difesa.
STRATEGY
To offer a wide range of innovative, functional, high quality and technological reliability to
customers. To create stable and lasting relationships, based not only professional but also on
trust, that allows us to be perceived by customers as partners.
MISSION
To create value by sharing innovation with present and new customers, trying
to remain an innovative company, enable to face challenges and difficulties
thanks to a solid ground and the quality of people.
PRODUCTS
SERVICE
•High-volume monochrome and
colour printers
•Monochrome and colour copiers
•Wide format printers and scanners
•Laser printers
•Integrated solutions
•Technical support
CORPORATE PRESENTATION
19
GROUP
DYNAGO SOLUTIONS SRL
Dynago Solutions srl is the consulting company focused on the management and re-organization
of companies‘ business and marketing operations. The team includes well-known executives
and consultants with national and International experience, as well as leading partners. All the
services, from pre-analysis to project management, bring customers additional competitive
advantage and cost-savings. With a surprise effect on competitors, understanding the
changing signals in the market and identifying in advance the target customer’s needs.
CUSTOMERS
Confimprese Roma Sud/Est e Provincia, Misura Emme SpA, Mondi Paper Sales Italia, Viaggi nel
Mondo.
MISSION
Dynago works in close touch with its customers, as a partner, in order to
identify the needs, optimize the investments and strategies to increase the
business, improve profitability and reduce costs.
PRODUCTS
•Cross Media platform
•Crowd platform
•Crowd Intelligent / Crowd Knowledge Sharing / Crowd Support
•E-web platform CRM / CMS / E-Commerce/ E-Procurement
•Archiving and support Platform
•Integrate Logistic Platform
•Interactive Digital Signage Platform Web 2.0 Print Platform: Photo-album
•Customers Print on-demand
20
CORPORATE PRESENTATION
GROUP
INNOVATION SRL
Innovation Srl is built on the innovative idea of two former Xerox executives, Carlo Bernardinelli
and Luca Ziliani, with the participation of eServizi. The company serves Milano and surrounding
areas, Italy‘s richest and most important economic region.
CUSTOMERS
InterContinental Hotels Group, City of Rochester, NY, British Telecom, Poltrone Frau.
STRATEGY
Thanks to the long-term experience in the printing industry, Innovation offers its customers
a wide range of consulting and integration services, including fully-managed print services,
managed document servies, business intelligence and custom solutions.
MISSION
Through the managed print services, Innovation‘s customers get additional
visibility and a full control on the expenses. This allow them to re-allocate
their budget to innovative and rewarding projects.
PRODUCTS
SERVICE
•Multifunction printers
•Printers
•Copiers
•Scanner
•Software platforms
•Xerox managed print services
•Operational or global rental services
•Technical support
•Installation, analysis, logistics
CORPORATE PRESENTATION
21
COMMERCIAL PARTNER
XEROX Machinery and software for office and production printing
EPSON Wide format printers and proofing equipments
TOSINGRAF Print finishing solutions
BOMPAN-MIMAKI Wide format printers for display graphics
FUJITSU Machinery and software for office and production printing
LENOVO Hardware
IBM Hardware
KIP High-performance wide format printers
ZUND Digital cutting systems
INX DIGITAL | SAKATA GROUP High-performance inkjet inks
NEOLT Graphic and industrial inkjet printers
MONDI Production and paper supply
HP Soho and wide format system
DUPLO Finishing printing solutions
WSCPRINTER
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Platform for the integrate management of a print centre
CORPORATE PRESENTATION
FACILITIES
ROME
MILAN
DEMO CENTER
DEMO CENTER
ADMINISTRATION
SALES
Via Alberto Ascari 156 - 00142 Roma (RM)
Via Alberto Ascari 162 - 00142 Roma (RM)
Via Vesuvio 1/B - 20834 Nova Milanese (MI)
P.zza IV novembre 7 - 20124 Milano (MI)
MARKETING
Via Alberto Ascari 148 - 00142 Roma (RM)
Via IV Novembre 72 - 22066 Mariano C.se (CO)
SALES
Via Alberto Ascari 154 - 00142 Roma (RM)
TECHNICAL SUPPORT
Via Raffaele Battistini 20 - 00151 Roma (RM)
CORPORATE PRESENTATION
23
2008
Best performance Ge Capital Solution
2010
SMAU ICT innovation awards for the
category Advanced ICT Systems
2012
Loyalty Event Xerox
2013
Consistent performance Excellence
2015
Xerox Platinum Partner
the only in Italy
Every Year
Best performance Xerox Mondi
Best ColorCopy Reseller
E-Servizi S.p.A. Via Alberto Ascari 148 00142 Roma (RM) Italia T +39 06 51609911
F +39 06 51 960378 [email protected] www.eservizi.it / shop.eservizi.it