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Nessun titolo diapositiva
SIGMA CONSULTING - TRAINING DIVISION
S
CUSTOMER SERVICE
SUPPORT
•Training support to the Customer Service when existing.
•Full training role with Customer Service lacking or absent.
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TECHNOLOGY Transfers - CUSTOMER SERVICE Support
S
GOAL:
•Training support to the Customer Service when existing.
•Provide full training role with Customer Service lacking or
absent.
Customer Training:
TECHNOLOGY Transfer to allow third parties, civil or military, to
use, produce and maintain purchased products.
• Knowledge acquisition:
o Explicit Knowledge
o Tacit Knowledge
•Knowledge Codify:
o User manuals
o Maintenance Manuals from LRU to component level
•Technology Transfer:
o Theoretic Training
o On the Job Training
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V/UHF Communications Equipment
RT-651/N V
MT 1138/P -
Multic. P.S. Tray -
MT 1138 -
SP-2090
CP-9000/N V
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Modules and boards
A.T.E. and T.P.S.
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KNOWLEDGE ACQUISITION AND TRANSFER
CLIENT
SIGMA
S
EXPLICIT KNOWLEDGE:
• Systems documentation
• Design documents for modules and boards
• Production & Test documents
TACIT KNOWLEDGE:
• Designers Knowledge
• Production Line Practice Experience
• Maintenance Practice Experience
SIGMA
THEORETIC TRAINING
• Audio-Visual Aids
• System, modules and boards description
• HW & SW Manuals
TECHNOLOGY TRANSFERS
• Production, Testing & Troubleshooting
• Practical Simulation of use cases and faults
• ATE for system, modules and boards
THIRD
PARTIES
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OUTPUT: KNOWLEDGE CODIFY
USER MANUAL
KNOWLEDGE
CODIFY
Equipment
Detailed Description
MAINTENACE
MANUAL
Removing
and
Installing
Procedure
Modules and Boards
detailed description
(Schematic Analysis)
S
Troubleshooting
cross index tables
Testing Procedures
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S
TECHNOLOGY TRANSFER Details
Equipment
Sigma Client
Final Client
MH544: Ponte Radio operante nella gamma
4400 MHz – 5000 MHz (Banda IV NATO).
MT-321: Centrale di commutazione a supporto
di reti di telecomunicazione militari.
CD-115: Multiplex di commutazione a
supporto di reti di telecomunicazione militari
SELEX COMMS
ALGERIA
RT651/NV: Ricetrasmettitore della famiglia
“Airborne Transceiver”, per la comunicazione
nella gamma 30MHz – 400MHz.
CP9000, SP-2090: Pannelli di controllo del
Ricetrasmettitore RT651/NV
MT-1138P: Alimentatori del Ricetrasmettitore
RT651/NV
SELEX COMMS
OLANDA
TURCHIA
ABU DHABI
CM-115E: Dispositivo della famiglia “Cifranti
di Linea”, che può essere configurato per
applicazioni vocali o di dati
SELEX COMMS
MH-513: Ponte Radio operante nella gamma
1350 MHz – 2700 MHz (Banda III+ NATO).
SELEX COMMS
DANIMARCA
LBJ: Low band Jammer
JSU: Jamming Source Unit
PSAD: Power supply
TU: Tranmitter Unit
Panoramic Receiver
ELETTRONICA
ABU DHABI
EGITTO
Transfer Subject
Training courses on testing
and troubleshooting up to
Third Level in english
language for:
Training on theory and
practice in order to
perform maintenance and
troubleshooting of SELEX
equipments
 Test and troubleshooting
activity with Client
engineers on all Units and
Test Equipments up to
third level
Development of technical
manuals for systems and
modules up to component
level starting from project
documentation
Production of course
documentation
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TECHNOLOGY TRANSFER Details
Equipment
Cliente Sigma
Cliente Finale
Oggetto del Corso
EWC: Electronic Warfare Center per:
•Generazione delle Librerie di
contromisure sull’aereo
•Analisi dei dati registrati durante la
missione
ELETTRONICA
ABU DHABI
Training course in english
Production of technical
manuals
•Training on EWC software
and operating procedures
•Libraries generation
•“Post Flight” data
analysis.
MPS 115 Multi Protocol Switch 5
Gbit/s
CD 145 Ground dialing & switching
center
SELEX COMMS:
FINLANDIA
Training courses on testing
and troubleshooting up to
Third Level (as TURCHIA)
Tools For Decision: MAAP Toolset
di supporto alle decisioni per il
calcolo del “Total Life Cycle Cost” e
Total Ownership Cost” di velivoli
delle Forze Armate
AERONAUTICA
MILITARE
AERONAUTICA
MILITARE
Training courses on TFD
(Tools For Decision) tools.
Technical support to AM for
input data analysis, run
results analysis and
TOC/TLC costs evaluations
of aircrafts for the various
operating scenarios.
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S
TECHNOLOGY TRANSFER Details
Equipment
CM 109 IP Crypto system
Cliente Sigma
Cliente Finale
Oggetto del Corso
SELEX COMMS
GREECE
Training courses on testing
and troubleshooting up to
Third Level in english
language for:
CM 110 IP Crypto system
SELEX COMMS
SPAIN
MPS series Radio bridges
SELEX COMMS
DENMARK
Training on theory and
practice in order to perform
maintenance and
troubleshooting of SELEX
equipments
 Test and troubleshooting
activity with Client
engineers on all Units and
Test Equipments up to third
level
Development of technical
manuals for systems and
modules up to component
level starting from project
documentation
Production of course
documentation
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